Very responsive and clear with answers. Had great experiences this far, especially with a recent…read moreservice call from Malachi who solved an issue that caused "chattering." He was timely, knowledgeable and professional. Highly recommend.

If you have an issue with something they did they go all snowflake and cancel you instead of…read morediscussing so it doesn't happen again. In this case during winterization they turned on a sprinkler program I wasn't using and I was unaware until way into the next summer when I was getting very high water bills because everything was being watered twice a day. In addition they're on the pricey side so overall I'm happy moving on.

Grand Rapids irrigation installed our underground sprinkler system 7 years ago. we have chosen to…read morehave an annual contract for spring start up and winterization. including 1 midsummer inspection and adjustment. we have been very satisfied with all the service technicians. They inspect, adjust, readjust to improve watering coverage. i am an advocate for regular maintenance and repair services, (retired facilities engineer and could do all my own work). I recommend having an ongoing relationship with all your contractors and service providers. Plan preventive maintenance $$ and eliminate most of the surprises and outages.

Let's start with a shoutout: Technician Tito is awesome, and I'm tossing him all the virtual…read moreconfetti. Now, buckle up for this one. Imagine my surprise when I got a text yesterday, casually informing me that my sprinkler system would be shut off in less than 24 hours. No heads-up, no appointment I agreed to--nada. Apparently, my sprinklers were on their own VIP schedule, and I was just along for the ride. When I kindly requested a later date, they hit me with a $50 reschedule fee. Fifty bucks! For their scheduling plot twist? I don't think so. I called the office, and to their credit, they were willing to work with me. But my card on file had expired, and they had the audacity to ask for an updated one. Excuse me, but I'll hand over my payment details when the appointment fits my calendar, not when their system decides it's showtime. The nerve of these folks! And here's the kicker: they couldn't squeeze me in later in October because, apparently, their VIP membership club gets the red-carpet treatment. Plenty other irrigation companies to work with in the area. Thank goodness my card expired--it's like my wallet knew this operation was giving off some seriously shady vibes. All these great reviews but personally didn't have that experience. Byeee.

Very poor customer service. I emailed them to turn on my sprinklers, and they responded the same…read moreday. I replied within two hours to schedule the service, but never received a response. I followed up again two days later with no response, then again four days later with still no response. Now it has been seven days without any communication. Very disappointing experience.

Fantastic owner who knows exactly what he is doing. Extremely professional and detail oriented…read more Great pricing for high quality work.

My sprinkler system wasn't working correctly and after calling multiple irrigation companies with…read moreno response Ralph responded and showed up the next day. Come to find out the system wasn't opened properly. Easy fix took less than 2 minutes. He wouldn't accept anything for his time coming out! I am throughout impressed and pleased. I will definitely be using him for future projects and repairs. Highly recommend!

From the owner: Maintenance, Spring start-up, Winterization, Repair Services, Valves, Controllers, Installations,…read moreIrrigation

I bought a new house last year. My lawn is sod. For the first year, I spent hours every day…read morewatering it. It felt like a full time job. This year, my lawn got pretty brown and I could no longer keep up with watering it. I found this business on Yelp and decided to give it a shot; best decision I could have made. Not only did I get a response quickly, but the work was able to be done sooner than any other landscaping company I talked to by a considerable amount. I got an irrigation/sprinkler system installed and now watering my lawn is merely an afterthought. In addition, I had a flower bed put in the front of my house and it looks awesome. Curt is a hard working and down to earth guy. I was very happy to give him my business and will continue to do so. He puts in the time and effort needed to deliver with quality. Curt now mows my lawn regularly and even treats it when needed. I could not be happier with his services and I highly recommend him to anyone for their lawn and landscaping needs.

From the owner: I've been in the Lawn Care and Landscape industry for 15 years. I have a wide range of knowledge…read moreand experience in landscaping, irrigation, fertilizing, and lawncare.

Changes for the better! Scheduling ahead for openings & closings is a breeze now, & I can reliably…read morehave my sprinkling up & running before the searing heat arrives. I always get great service from Bern. He's the best!

They installed the underground sprinkler controller for us, we had 6 Zone, but they accidentally…read moreonly installed 4 Zone, and I call them, a service manager told us we should wait 2 month until July, for my understanding, they must take care there mistake they made first, but I didn't see anything they Were try to do. We have been this company over five years, and try to understand about the their customer service, but this time so disappointed the way they trade their customer.

boy, I have to say your driver and your pickup, must have never gone through hudsonville in his…read morelife down 32nd avenue since they changed the configuration, before Chicago drive. he just blew right in from the fast lane and cut the driver right off. very rude driving. then he sits at 32nd Street and Chicago drive at the light on his phone. there's a lot in Michigan that says you cannot hold the phone while you're in the driver seat regardless with your light or driving down the road. you really ought to corral your driver a little bit because he is not representing your business very well driving like a complete a-hole and by the way I do have video or I can get a hold of video and I have a picture of the truck with the license plate if you so do wish.

Beware! They charged my widowed mother for spring sprinkler turn on and when I visited her, six…read moresprinkler heads did not pop up and the dirt from the winter was still on top of them. The grass in those areas were completely dead and my 73 year old mother did not realize it. When I asked them for a refund and to come out fix them and they said they would not. My mother has been a longtime customer and they do simply do not care. She will be taking her business elsewhere!

Would not recommend this company. After not showing during the scheduled time and then not getting…read morea call until 1.5 hours after the latest time they were supposed to be here, I was told I would get a call the next morning to reschedule. I then had to call them and they clearly did not care at all and said they could "put me on the list" if there was a cancellation. No apology. Nothing. Will not be calling this company again.

Would not recommend this company for winterization of system- after they damaged our system to the…read moretune of $400 and we brought the issue to their attention when our system would no longer work after they serviced it, the owner/manager would not admit that they caused the issue and did not seem to care at all, did not offer to make things right, and despite us being customers of several years for same service, failed to act on the issue at all. We will never recommend them and will never allow them near irrigation systems again- very disappointing with the way this owner manager handled this. I hope others don't have to experience what we did.