This review is based on two different services. The first, snowplowing, I would rate as 5 stars. We have been using Meadowgreen plow service for 3+ years at this point and have never had a single issue. They are great with communication, come multiple times during storms, plow early before work and return to plow the ends of driveways after the snow plows come. Truly I have no complaints on this service.
The lawn service on the other hand, is a different story. We used Meadowgreen in 2017 for lawn service. Everything was going great until the end of the season. The last month or two was spotty. No one would show up for 2-3 weeks. When I called, I was told it was because someone had quit and just not shown up to do their work during their last 2 weeks. That night the manager came and mowed my lawn. No problem. The weeks that followed were also spotty, but since it was getting into fall, I wasn't as worried about it. 2018 started off bad. I got a new quote for lawn service, and the price jumped MORE THAN 50%. In 2017 I paid less than $1000, and it 2018 the price went up to $1,650. The reasons listed were terrain (the same terrain they quoted the year before and mowed the year before) and pet waste (again, same as last year and we actually try to clean it up the night before they come, but since they don't come on the same day every week, it's impossible; I'm assuming they have this issue with anyone who owns a dog?). This increase along with the spotty service at the end of 2017 didn't seem worth it to me. So, I called the company. I was told that someone would contact the manager and get back to me. I waited 2 weeks and called again. At this point I was already missing the window to get the early bird discount (because no one returned my call). The second time I called, the person was very nice, and again said she'd talk to the manager/owner and get back to me. Then, about a week later I get a call from the same woman saying that she was going calling everyone who used their service last year to see if they wanted to renew, and gather payment. I reminded her that no one had returned my call once again and she assured me the owner would be contacting me soon. Well, it's now July, halfway through the lawn season, and I still haven't received a reply. My husband is mowing this year and I don't plan on using or recommending Meadowgreen for lawn service ever again. read more