Thank you to Bergsma and Technician Josh K…read more The plumbing repair visit to my home today was handled with professionalism and courtesy. Josh not only did a great job with the repair but also shared helpful preventative maintenance advice. This is the second time I have had Team Bergsma to my home for repairs and will not hesitate to call them again!

Update: I did have someone reach out from the company named Andy to explain their pricing and…read moreoffered a solution to make things right in my eyes. The pricing isn't by hourly, but by a software they use to find the best rates for the job required. Ultimately, I've voiced my concerns of how that system works and what I think could change but they are sticking with the way the price structure works, as it works for them. I am happy with the solution that was offered to me, and would use this company again, but more so for serious issues that require an expert to come out. When booking the appointment, it was explained to me that it was $85 to have the team come out, and an additional $125 for diagnostic of the situation of my leaky pipe, which could be used towards the maintenance cost. The determination made by the technician is that the pack nuts needed to be screwed tighter, and it took the technician less than 2 minutes to do so. For this labor, I was charged $220, and the charge is not itemized, it is just marked as misc. - and I had no option to just tighten it myself, as it already cost me $125 for the technician to diagnose the issue. Since I was charged $220 for 2-3 minutes of labor, that's about $6600 per hour that they charge. If we did just the $95 on top of the diagnostic, that's $2,850 per hour for their labor. I understand they are a business and I am not saying I expected the work to be free, but for the fact it was an additional $95 for him to tighten the pack nuts in 2-3 minutes is crazy. I asked about why it costs so much / the charge couldn't be a flat $125 since it was a simple solution, the technician told me it was a liability if he didn't charge me for his work, and since he had to screw TWO pack nuts, that's where the extra charge came in. If you go through this company, just expect a labor cost of $47.50 per minute.

Update: So far the fix is doing well, I am glad to report…read more 9/9/2017 Previous review Positive experience overall. Professional, prompt service to unclog a basement drain / the main line. Emergency service on a holiday weekend was expensive (but it was similar to other estimates for emergency service that day). Plumber Adam S. explained what he was doing in detail. I am 1 week post-service and it probably needs more time to see how long the fix holds

They were the quickest to respond to my plumbing problem but definitely not the cheapest. The…read moretech was good but I feel I was overcharged for the work completed. IF you DON'T have a plumbing emergency, shop around. There are better priced plumbers in the Grand Rapids area.

Thanks to Canfield Plumbing and Heating for coming out and fixing our furnace all in one day!…read more After a disastrous encounter with another heating company and 10 days without heat in 20 and below temps, it was so nice to have a company that communicates well and cares about the customers, and that knows what they're doing! Bonus, Larry fixed our furnace in one day when we had been waiting 10 days for another company! Larry was awesome- thanks Larry!

I had a new ac system installed in my house in January along with a new furnace. A friend came…read moreover yesterday and he looked at a repair I need in the back bedroom. It was stifling hot in the room. I told him this is our canfield central AC. We went to the kitchen and he said this is the way it should work in the bedroom. I have had them back twice to fix it and it still isn't working. We have a window unit in our bedroom just so we can sleep. My friend said that Greg Canfield would never have allowed that kind of work to be done. He said get them back out here and have them make it right. Unfortunately Greg Canfield is no longer the owner. Buyer beware, find a company who will fix their work until it is right. I would take any help or advice.

Zach G. was amazing! My kids were very curious, and he made the event educational! He cleaned up…read morehis mess and the only way we knew he had come and gone was the clog was gone. Thank you!

Great Service! Our basement toilet was not flowing properly. Called in and an actual person…read moreanswered the phone. Explained the issue and they said it could possibly be later the same do or some time the next day. Nice surprise that they were able to make it the same day. Zach the service guy was polite, explained what was going on and very clean as he went about the fix. Based on the work completed, they were very modestly priced . I will be recommending them to anyone that needs service.

Cannot get the owner to respond to my concerns. The work they did on my water softener has caused a…read moremajor pressure drop in my house water system. My investigation would indicate they did not size the in pipe hookup correctly. I have sent them a detailed emailed containing all my concerns, issue and pictures. After a month I have heard nothing. I need to hire another plumber to fix this mess.

We have worked with Nate from NSP Plumbing on a few projects and one emergency. Nate and his team…read moreare very friendly, professional, and knowledgeable. It's wonderful to have a trusted plumber I can call anytime and will get the job done correctly. Highly recommend!

Great pricing, service and timeliness. I had a small plumbing issue that has annoyed me for two…read moreyears and he fixed it in one hour. His card will remain hanging on my fridge.

Very timely and understanding of having no hot water. Service was great and the tech was friendly…read moreand knowledgeable. Hope I don't need them for a while but glad I have their number.

I requested a remote camera to find out why we had problems. Paul showed up, hastily put the auger…read morethrough and left like the house was on fire. He didn't even address the original request. We still have the recurring problem of the system being plugged.

I hired Budget Plumbing Inc to install water lines and a gas connection for a basement laundry…read more First, their itemized estimate was superior to any other estimate I had requested for this project. I awarded the job and the plumber was just great. Paul showed up on time, was professional and professionally installed and tested the laundry hook-ups. I will definitely use Budget Plumbing Inc again in Grand Rapids, Michigan.

I live in an Eastbrook home, so pretty much everything either doesn't work, was installed…read moreimproperly or explodes at some point. This time, it was the kitchen sink faucet which started spraying all kinds of water from the underside faucet mounting whenever the water was turned on. I assumed the faucet was shot and would need to be replaced, so I called for a plumber. After calling 7 (seven!) plumbers and getting no response from 6 and 1 message that they could come out in about a week, I finally called Cascade Plumbing and they came out the very next morning. The plumber was a quiet old dude, but clean, competent and professional. He was also honest! Instead of up-charging me for a new faucet, he told me that the existing faucet might not have been installed properly (big surprise from Eastbrook.) He explained what was wrong and was able to fix it right then and there. No replacement was needed and the charge was minimal. This company exceeded my expectations. I will be calling Cascade if I need plumbing services in the future!

They took care of several plumbing issues and upgrades. All work was done to our satisfaction in a…read moretimely manner. We will use them again!