Had a flood downstair, the push pump had stopped working. We made several calls to area businesses…read moreand only got answering machines or no answer. Called Russell's someone actually answered the phone. The guy was here the next day early, got the problem fixed pronto! Thank you so much.

Absolutely wonderful! Within 3 days after contacting them they fixed my sink and installed a sump…read morepump in the basement. Another company Parker-Arntz couldn't be bothered to call me back with an "estimate".

Cannot get the owner to respond to my concerns. The work they did on my water softener has caused a…read moremajor pressure drop in my house water system. My investigation would indicate they did not size the in pipe hookup correctly. I have sent them a detailed emailed containing all my concerns, issue and pictures. After a month I have heard nothing. I need to hire another plumber to fix this mess.

We have worked with Nate from NSP Plumbing on a few projects and one emergency. Nate and his team…read moreare very friendly, professional, and knowledgeable. It's wonderful to have a trusted plumber I can call anytime and will get the job done correctly. Highly recommend!

Josh was so helpful during a stressful situation and came the same day I called. He is…read moreknowledgeable, kind and very efficient. Do yourself a favor and call him with any plumbing jobs.

These people are not right. I received an estimate for plumbing which came out to 9,500 which I…read morefelt was not bad. Upon bringing me the estimate for plumbing I asked did they install broilers. The plumbing and broiler estimate came to about 16,500. Which I was pleased with that price. After the install of the boiler one of the owners said the rest of the work would amount to 34,000. I told him he must be out of his mind. They give you a different price when they believe your insurance company will fork out that kind of money. I told them to take out the amount for the boiler install which was 6500 and write a check back to my insurance company. To date, I haven't received the check for my insurance company. My next step is court. They are not honest and have no moral values.

I had a clog in our master Bathroom, Zach from Kellermeier Plumbing, Heating & Cooling came out and…read morefixed it. Very Professional, Courteous, and listened to what I said, that doesn't happen very often. I thought it was a problem with the venting, he didn't shut me out he said, yes that could be but it might be a clog in your line and he explained. And that is exactly what it was. He worked at it for about 2.5 hours, took up the toilet ran his camera down and found it. Very reasonable and fast, the clog was 27' at the end of the house. Thank You Zach!! I will be having them cover the whole house where they come out Spring / Fall to inspect my HVAC (they check the capacitors in the outside condenser unit wich not very many HVAC Tech check this. I know because I have been an electrician for 50+ years) and they check the water heater and descale if it needs it. Thank You Kellermeier Plumbing for not having one more thing to think about. P.S I am 72 and this is the first time I have called a plumber. Rick Curtis

I contracted with Kellermeir to replace upstairs shower stall. We agreed on scope of work and…read moreprice. Brian, representing KP stated a permit was not necessary. During tearfout of old shower, my wife and I observed the old insulation, which KP failed to replace insulation on outside wall of shower, saying it was not necessary. A direct violation of the MI bldg code. He then sealed the drywall, claiming " there was none there anyway. Another lie. Kellermeir finished the job and sent an invoice that was materially higher than we had agreed to, without explanation. We are now in litigation, my home is not in Code and the Building Inspector forced Kellermeir to get a permit 10 months AFTER completion of job. They refuse to admit responsibility or correct the deficiency. They have lied from the start, causing extreme emotional distress and mental anguish. Do not trust this outfit.​

Great service. Had a great experience with this company. Very knowledgeable and helpful with my…read moreplumbing issues. I will definitely recommend them to others. If I have any other plumbing problems I will definitely reach out to them. Thanks for the great service!

From the owner: Grand Valley Plumbing LLC is a family-owned and operated company established in the Grand Rapids…read morearea in 2006. All services are performed by the master plumber-owner. This is what sets us apart from most companies, as it takes away the uncertainty of who will perform the work. Licensed and Insured, every job comes with a 1 year parts and labor warranty. For your security and peace of mind, every member of our team is background checked. We truly appreciate the opportunity to earn your business so we treat your home just as we would if it were ours by removing our shoes or setting drop cloths on work areas. We take pride in maintaining a clean environment before, during, and after the work is completed. Our company is EPA certified for renovation and repair for older homes. Although we have been to work on almost all corners of Michigan, areas we readily service are Ada, Allendale, Belmont, Bryon Center, Rockford, Cedar Springs, Comstock Park, Caledonia, Cannonsburg, Forest Hills, Grand Rapids, East Grand Rapids, Grandville, Hudsonville, Jenison, Kentwood, Rockford, Sparta, Walker, and Wyoming. We can also work around your schedule and can work after hours including Saturdays (upon request). Our goal is to provide customers with honest, professional, and affordable service that is backed by over 18 years of experience. We keep our overhead low to give you our best possible price...

I live in an Eastbrook home, so pretty much everything either doesn't work, was installed…read moreimproperly or explodes at some point. This time, it was the kitchen sink faucet which started spraying all kinds of water from the underside faucet mounting whenever the water was turned on. I assumed the faucet was shot and would need to be replaced, so I called for a plumber. After calling 7 (seven!) plumbers and getting no response from 6 and 1 message that they could come out in about a week, I finally called Cascade Plumbing and they came out the very next morning. The plumber was a quiet old dude, but clean, competent and professional. He was also honest! Instead of up-charging me for a new faucet, he told me that the existing faucet might not have been installed properly (big surprise from Eastbrook.) He explained what was wrong and was able to fix it right then and there. No replacement was needed and the charge was minimal. This company exceeded my expectations. I will be calling Cascade if I need plumbing services in the future!

They took care of several plumbing issues and upgrades. All work was done to our satisfaction in a…read moretimely manner. We will use them again!

Would be 4-5 stars based on technical knowledge and pleasant nature of the technician. He did a…read moregreat job! My issue was with the 600% markup on a $30 relief valve for the boiler. They thankfully reduced the price after I asked for the part number and inquired why they were charging me so much for a simple valve. They have a good reputation in the community, so I was a little disappointed... Follow up: I was called by Blakeslee and Sons to address my concerns regarding pricing. It was explained that the mark-up is required to cover costs of certified technicians, overhead, etc. which makes a little more sense when explained. Maybe a better explanation of invoice and cost structure will help alleviate "sticker shock" in the future. Changed to 4 stars after the call back.

PRIVATE EQUITY WARNING: Predatory Sales Tactics & Massive Price Gouging…read moreDo not let the legacy family name fool you: Blakeslee & Son was bought out by Apex Service Partners (a private equity firm), and they are now using predatory, high-pressure corporate sales tactics. I called them out for an urgent after-hours service request regarding a potential gas leak. Instead of dispatching a qualified technician to safely inspect a life-safety hazard, they sent a high-pressure salesperson. The guy completely refused to look at or address the gas leak, and holding my household hostage, explicitly stated he would not leave my property until I paid him a $225 dispatch fee. Once he got his fee, he pushed incredibly hard to force me into a $27,000 complete HVAC replacement. He couldn't even give me a specific make, model, or component breakdown--just a highly generic, obscenely marked-up baseline quote designed to scare me into a panic buy. Always get a second opinion. I immediately called a legitimate, locally owned and operated HVAC company to inspect the system. Their technician: 1. Conducted a complete, thorough safety inspection. 2. Proved and verified my heat exchanger is perfectly safe and structurally fine to run through the upcoming year. 3. Discovered and safely repaired the actual gas line leak on the spot for only $95. 4. Provided a detailed, itemized equipment replacement quote (with exact models listed) for $8,700--nearly a $20,000 difference from Blakeslee's blind corporate quote. Blakeslee & Son is exploiting their old community reputation to scam vulnerable homeowners out of tens of thousands of dollars. Avoid them at all costs and support real, local independent businesses instead.

Great pricing, service and timeliness. I had a small plumbing issue that has annoyed me for two…read moreyears and he fixed it in one hour. His card will remain hanging on my fridge.

Very timely and understanding of having no hot water. Service was great and the tech was friendly…read moreand knowledgeable. Hope I don't need them for a while but glad I have their number.