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Simple Tree Services

5.0 (3 reviews)
Open • 8:30 am - 5:30 pm

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Response time

12 hours

Response rate

100%

Services - Simple Tree Services

Tree care services

Tree pruning or trimming

Tree removal

1 More Service

Tree stump removal

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6 months ago

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2 years ago

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Timber Ridge Tree care

Timber Ridge Tree care

(21 reviews)

Absolutely horrible customer service. It took an entire week for Matt to reach out, and then he…read moretried to schedule for Memorial Monday which I said was fine, but did remind him that it was a holiday. His response was I don't look at calendars.  Then I asked if he could come on the 8Th. and he said yes. I asked what time, and zero response. I followed up 8 hours later and he said I don't schedule out that far.  I told him don't bother. We are working professionals and the lack of customer service is zero.  We'll never bother reaching out to you again.

TRT did a very nice job protecting our yard and cleaning up all the trees and the debris. They…read moreworked very quickly and were very safety conscious. They have fantastic equipment and they are very skilled at operating it. However, my recommendation is to get a second opinion before you make a decision....wish I had. We had two sets of co-dominant trees that they highly recommended to be cut down because they were potentially dangerous trees (could fall on the house) with a supposed carpenter ant infestation in the one pair. After the trees were cut down it turned out to there was zero evidence of rot or carpenter ants. The tree did have a big fault line where the two trees connected at the stem which was a cause for concern because it causes weakness in both trees. Dustin mentioned cabling the tree and doing plant care but it was going to be thousands of dollars with no guarantee of success (if it actually had rot which it turned out it did not). I understand that no one knows the true state of a tree till they get into the work but I am beyond sad that I cut down 60+ year old oak trees that maybe didn't need to be removed after all. So I'd definitely suggest getting a second opinion if you're not completely sure. Also, he did not put tar over the stumps and now it appears I have oak wilt happening which needs to be addressed.

Simple Tree Services - treeservices - Updated May 2026

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