Many are happy with this company. I unfortunately am not. 2 stars is only because someone did come…read moreout to see what work needed to be done. This was on Aug 21st. I accepted the quote but and was told I would find out the following week when we would be scheduled. Never heard from them. I called the office 2 times to question when I would be scheduled. The office Asst said call back next week if you don't hear back. I did and was told someone would call me the following day. To this day I am still waiting. I guess our job was just too small and they truly were not interested. I find it hard to believe a tree company is so busy that they can't even call back after a month. We no longer need services from this company. We contacted another company. They were out within 48 hrs. They did an excellent job. Today is Sept 19th

One of my favorite parts of our backyard is the crimson king maple tree. It gives plenty of shade…read morefor my hammock in the summer and is a great spot to see different birds throughout the year, including a bunch of woodpeckers. When we first moved in, we noticed that the tree looked like it had been sealed with some black tar and we worried about its health. We called West Michigan Tree Services to come take a look at it, and they gave us some advice and a care plan. They treated the tree and injected some fertilizer into the roots. They did some other work to it as well in order to give it the best possible outcome. I'd hate to lose this tree, so I'm willing to invest some money into its care. Each spring I receive a tree care contract via email that includes the cost of service for that year and what will be done. If you pre-pay before a certain date, you get a 10% discount, and the work is done that spring. We've been doing this for the past few years, and our tree is looking great! I'm so thankful for the certified arborists and staff for helping us care for our tree. They also provide tree removal and stump grinding, pruning, and land and lot clearing services.

The guy were on time and completed a horribly big job in the brutal heat this past week. Guys left…read morethe yard looking better than when they arrived. They spent a ton of time cleaning the driveway and the street. Great price and great service.

We've had Tree Fish out for a couple projects over the years and they've been fantastic every time…read more Friendly, reliable, and super knowledgeable--they do high-quality work, give great advice, and are easy to communicate with. Pricing is fair, and the whole process always feels smooth and low-stress. Everything you'd want in a crew. Big fan.

Paul and Spencer were great!! Arrived on one of hottest days, with Smoke and continue to work…read more Did an Ecellent job, and I would definaitely recommend Gillis and I have already recommended them to three other people. And I plan on using them for more tree work next year!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Absolutely horrible customer service. It took an entire week for Matt to reach out, and then he…read moretried to schedule for Memorial Monday which I said was fine, but did remind him that it was a holiday. His response was I don't look at calendars.  Then I asked if he could come on the 8Th. and he said yes. I asked what time, and zero response. I followed up 8 hours later and he said I don't schedule out that far.  I told him don't bother. We are working professionals and the lack of customer service is zero.  We'll never bother reaching out to you again.

TRT did a very nice job protecting our yard and cleaning up all the trees and the debris. They…read moreworked very quickly and were very safety conscious. They have fantastic equipment and they are very skilled at operating it. However, my recommendation is to get a second opinion before you make a decision....wish I had. We had two sets of co-dominant trees that they highly recommended to be cut down because they were potentially dangerous trees (could fall on the house) with a supposed carpenter ant infestation in the one pair. After the trees were cut down it turned out to there was zero evidence of rot or carpenter ants. The tree did have a big fault line where the two trees connected at the stem which was a cause for concern because it causes weakness in both trees. Dustin mentioned cabling the tree and doing plant care but it was going to be thousands of dollars with no guarantee of success (if it actually had rot which it turned out it did not). I understand that no one knows the true state of a tree till they get into the work but I am beyond sad that I cut down 60+ year old oak trees that maybe didn't need to be removed after all. So I'd definitely suggest getting a second opinion if you're not completely sure. Also, he did not put tar over the stumps and now it appears I have oak wilt happening which needs to be addressed.

The Heartwood Tree Care team was at my house early and ready to work. The crew assessed the job as…read morea united front, it was incredible to watch the crane operator and the climber work through all the cuts to come! We had a HUGE tree and they handled it with grace, and professionalism, they are a kind and friendly crew that brought entertainment to the entire neighborhood! We expect to see them back as all of my neighbors asked for quotes throughout the day. -Professional -Clean (in between every cut they yard was clear of debris) -Quick -Friendly I will use and recommend these guys to anyone I know!

Forrest Green did an excellent job at our apartment complex in Kentwood . A very large red oak tree…read morewas split at the top making it a very dangerous situation to life and property. The crew came out right away to make the situation safe, took the tree down without incident, cleaned up beautifully and left...all within one day. Everyone that I dealt with from the very beginning were courteous, honest, and respectful. There are many tree services that I have used in my 40 years of business as our property is surrounded by many large trees. It's hard to find the right service for the job. In the futrue this company will be the first one I call because of the confidence level that I now have with them. In the scenario I described things could have gone vey bad at any moment. it was a very dangerous situation and they handled it with ease and professionalism. Not every tree service have the capabilites or equipment to handle this type of situation, it took special equipment which they provided. The prices are very reasonable for the excellent service. I guarantee that you will not find any better tree service, they will serve you well. As I mentioned before, I've have dealt with many over the years and Forrest Green and the crew are at the top of their game. Thank you, Brad,General, and the entire crew. Michael Gutierrez, Owner/Manager Oak Park Aaprtments Kentwood Michigan

Great company, price was affordable. Employees were professional and respected my landscaping. They…read morewere very efficient and did a great clean up. I would definitely recommend Brad and his guys for and tree with you may need.

Wish I could give more than 5 stars. From the estimate to the completion of work, Mitchell and his…read moreteam were incredible. Professional, knowledgeable and friendly. We will contact them for any future tree services and highly recommend them. The price was fair and worth every penny.

Representative called while I was in route after waiting days for an estimate, left before I…read morearrived just a few minutes late for an appointment. Later quoted $1,000 to remove a fallen branch from a crotch 20' up, and a competitor had quoted $150-200. Eventually had it removed for $100. In this case it definitely paid to shop around.

My neighbor was having some trees removed from his property and I managed to snag Jacob and his…read morecrew to take out some pretty big bushes for me as well. His crew was quick, and did a fantastic job of cleaning up after themselves. Reasonably priced and a terrific job done. Would definitely use again for future tree removal needs.

This company is reasonable, reliable, and ready! I had two conditions: insured and accepts credit…read morecards. The job was removal of a walnut tree right next to the house, without damaging the power line in range nor the roof. Cleanup was awesome (which we really appreciated). The whole operation was completely finished in less than 3 hours!