Customer service great. Installation was completed on time and neatly…read more We have been very satisfied with their price and service. Get your quote.

We have had Platinum Protection Inc for 8 years with excellent service. We have accidentally…read moretripped our own alarm over a dozen times causing false alarms, and they have responded immediately to all of them. They are very polite listening to our excuses for false alarms and after giving them our codes, they are still very polite. They are very reasonable in their monthly charge and we will recommend them to everyone.

NO.. I'm 49 days into a 3 year contract and no working camera. Their Owner and customer service…read moreguy Greg will talk over you and interrupt. My first two conversations I tried to have with him, I may as well have never said a word. SO..... Last Tuesday was their 3rd trip to try and get the camera to work; and in the end said they'd fried the camera and would order another and have in a day or so. I called on Friday, left a msg with no response. Called Monday and was told one of the boys would call me. At noon Tuesday, I got a call from the alarm side of company asking if all was ok because my alarm was going off... I have no camera to see if anything was really happening at my home!! SO I Called again-Tuesday and left another message! Still no response. Today is Wednesday... I'm still waiting but now am upset, thus my review today. The alarm may very well be fine-- Maybe.. but how can I be sure it truly is secure because this camera deal is outrageous. Maybe I should have gone with Cox security instead. I am so disappointed!

Greg and his team came out right away and help us with our data line needs. I highly recommend him…read moreand the team.

This is the BEST company I've worked with, not only friendly, but extremely reliable. Always…read moregiving great ideas and following through with ensuring job completed with the requested service. Communication was excellent, notified of all days and hours available, and asking questions along the way to ensure proper progression. They're cost was lower than all the big name companies. Well worth every penny!

I had needed an A/C tune-up since the summer season began to make sure nothing was wrong with my…read moreunit before the weather gets too demanding. I normally have used other companies in the past to do so, but I received a mailer with coupons from Hendrick Heat and Air and noticed that they were running a tune-up special for $49.95. I thought I would give them a chance since it was a great price for a tune-up plus it included an air filter change. Nathaniel showed up and performed the tune-up but also checked every vent in the house to see how well the airflow was, noticing that there was an issue with several of the vents having weaker output. I had told him about my bedroom vents not having much airflow coming out from them for well over a year, to which he insisted on checking out the ductwork under the crawlspace. He found where a duct had been completely disconnected from the main unit and tried to reattach it for significantly better airflow but said he could not secure it properly without the necessary support. The next day I received a quote to have it reconnected which was a very reasonable price and much lower than what had been estimated. Hendrick was very prompt in scheduling an appointment to have it fixed within the next day. They sent Elliott and Brent to reattach the duct and had it fixed within the hour. The airflow is 100% better in my bedroom and the willingness of the technicians to go under the crawlspace is what made the difference between them and other companies, who have previously told me that I would have to schedule another service request for them to examine any ductwork. The techs at Hendrick were helpful, friendly, efficient, and told me about any issues that could arise with the system. My unit is at the 12 year mark but it is still running well, but if the duct had not been reconnected than it likely could have caused the system to have had much more expensive issues by continuing to work overtime to compensate for the duct leaking airflow. There were no extra charges or hidden fees for work performed and the tune-up price and original quote to fix the duct were all honored. I would definitely consider Hendrick again based on this experience for any issues or for another tune-up.

I called five different AC companies. The only one would give me a price of their Freon was this…read morecompany here and they had a real person answer the phone other than all the other companies had AI generated. I like that I would use this company. They did a good job very upfront about everything cost, and what the problems are..

So I must update my review as things with communication has vastly improved. They're honestly super…read moreawesome to work with, and I'm so pleased our service is with them. Plus, we love supporting local business. Let me also note that a few times we forgot to turn the alarm off at 3 am to let our puppy out, and the alarm went off. The folks with Alltech called within seconds. Literally SECONDS! Definitely very impressed. Now we're planning on getting cameras installed by Alltech. No WiFi. No interruptions. No monthly costs for storage. It's exactly what we wanted! Without a shadow of a doubt, we highly recommend!

Professional, worked with us for payment and installation, tidy, educated us on how to properly…read moremaintain our unit.

I cannot say enough good things about Gary and Oaks Heat and Air. Several years ago they were sent…read moreto me through my home warranty company. Using random companies that are dispatched through American Home Shield can be hit or miss. Gary with Oaks Heat and Air is the best thing that's ever happened to AHS and I will forever request that they are the only HVAC company to step foot in my home. After being lied to over and over by another American Home Shield HVAC company, I instantly called Gary. He came the same day and was honest with me about my issues and even helped me deal with the warranty company to reach a resolution. it is rare for a company to have this good of customer service these days. I feel very comfortable letting Gary and his crew work on my home. Gary goes the extra mile to ensure his customers are satisfied every step of the way.

Honest, professional quality technicians. From the owners to the technicians, I was impressed with…read morethe quality of their work.

I scheduled my units for their fall service today. I received a text and phone call from Cortez…read morebefore the appointed time. The text from Prothermal Heating and Cooling lets you view the technician's route to your home with an estimated arrival time. Cortez arrived at the estimated time and explained what he would perform on each unit. His explanation was clear and easy to understand. He began his work and provided a thorough report upon completion. Cortez is polite and professional in his interactions and representation of the company. I highly recommend Prothermal Heating and Cooling for all your HVAC needs. They definitely provide value with their products and services. One delighted customer!

We used Aspen Electric for a few electrical work over the years. Their work has been reliable until…read morewe got them to wire up our pool equipment last October. They were informed that the pool has not been used for over eight years. Chris used the existing outdoor conduit and wiring. Rain got into our brand new pool equipment after a few months and the circuit board fried. Chris came back, put some plumber's putty in the junction box and told us to put some caulk on the old conduit connectors. We told them we are not confident that there will not be any water intrusion in the future. Aspen Electric sent us a new quote to redo the work with a $100 discount.

Aspen Electrical Services did a decent job for me, but there were a few hiccups. The team was…read morefriendly and knowledgeable, but their arrival was a bit late. Overall, the work was satisfactory, but nothing extraordinary. I'd say they're reliable, but I expected a little more professionalism.