I had an appointment today from 8:30-12:30 with several reminder texts of an upgrade on my alarm…read moresystem. They came from Brinks Security. A bout 11am I saw on a map that the tech was a block over & "on his way". Its 5pm & still he is not here. I contacted Brinks with quite a delay. They said that Titan is OVERBOOKED & had rescheduled for the 24th (2 days from now) but still overbooked so not for that day either. I've been without an alarm for 5 weeks. I guess I stay home for another 5 weeks & see if anyone shows up? Don't use this company. They are a joke.

I trust the safety and security of my family business to Titan Alarms. Having local monitoring and…read moresupport is important to me. Their team has been phenomenal every step of the way. Contact Jason Martin, he will take great care of you.

Awesome company! I had them install a camera system at my house and they were great to work with!…read moreWe had an issue with two cameras and they came right out and fixed the issue! I strongly recommend this company.

From the owner: Falco Alarm provides business and home security systems, surveillance cameras, fire alarm systems,…read moredoor access control, gate entry control, data network wiring, and home theater installation.

Things had not gone well last week when I called for tech support after my panel froze and totally…read moreinoperable after only 20 months of service. The guy explained the $139.00 cost to replace it and so many other charges that I stopped listening after I assured him I'd not spend another dime on this system. I called again today, 9/11/26, to just disconnect the dang thing because it kept setting off alarms when the door opened. As good luck would have it I got Dawn, another technician. She was kind, pleasant and patient to find resolve rather than terminate service. She could see from her records, the same as the other guy, that there were several updates needed. The tech dummy that I am, she was patient and remained very pleasant as she walked me through the process. Dawn is a jewel that cared enough to save the account and I am again a happy customer that would recommend Alert 360 to anyone. Customer care is the lifeline for the success of a company. Thank you Dawn for restoring my faith in service after the sale.

I have used this company for over 15 years, the one time I have a break in, they don't call to…read morereport an instant alarm. They sent an email, AN EMAIL, normally in the past I received phone calls and texts numerous times. When I called to complain because there was an actual break in attempt, the manager was so dumb- she transferred me to "Technical Support" stating she thought it was technical issue. Not sure how she thought it was a "Technical Issue?" Even the Technical Support guy, said this is not a technical issue. The manager acted like it was no big deal, that the alarm had gone off and that there was an actual break in attempt. These are the people they hire to be a manager. Poor! This is what you pay for, get an email and no phone call. This problem was Alert 360 issue for not calling the owner (me) to begin with but sending an email. Who reads their email 24/7, that is not emergency way of getting a hold of someone when an instant alarm is sounding at their home. This alarm is getting turned off after the house is sold. Waste of money, horrible manager with her lack of customer service skills and what exactly am I paying for when they don't even call me when there is an INSTANT ALARM that went off due to someone attempting to break in. DO NOT USE THIS ALARM COMPANY- HORRIBLE!!!!! I didn't even want to give them a 1 star.

We had them come out to install our security cameras and doorbell camera. They were very…read moreprofessional, showed up on time, and finished very quickly. We would definitely use them again.

From the owner: Mobile IP Camera Trailers - IP Camera Sales & Support - Tulsa, OK and surrounding areas. Free…read moreQuotes. Price Match. Best Prices & Quality Guaranteed. iNetworkCams.com

Horrible Customer Service! Run anywhere else for help!…read moreHusband got ill, hospitalized for months and months, Double amputations and we were forced to move due to bathroom and bedroom being up 14 stairs! Of all our financial problems and losses due to this heath crisis! Alarm Monitoring went unused for over a year but they Forced Us To Honor Our Contract and Pay Every Remaining Month we had left! Absolutely No Respect or compassion for Elderly or Disability!

My parents bought a new home that was set up with 360 alarm (keypad, window/door sensors, glass…read morebreak, keyless entry, & cameras). We decided to contract with them after hearing the rave reviews by sellers & contacted Daniel Garvin with 360 Alarm who educated me on what was already in the home, what could be added & how to proceed with getting things switched over & set up. From start to finish, I was so impressed! No foreign call centers, long wait times...it was a direct number to call & get immediate results! As soon as the install date came, Roman & Sean showed up & hit the ground running setting up the system & verifying everything was in working order. Roman walked me through setting up the entire app & showing me all the perks and capabilities of it! They truly go above and beyond to make sure you're 100% comfortable. After the install was completed I was also reminded to call in at any time if I have any additional questions or concerns. Wow, talk about high tech & security literally at your fingertips! If you want peace of mind at your home, contact 360 Alarm! You will not be disappointed!

Don't buy into it. They caught us on thr first day wr moved into our house. We fell for the 6 month…read moresatisfaction guarantee. It's not true. We called to cancel due to the fire alarm going off every time we take a shower and the camera system not working correctly. We were refused when asked to speak with a supervisor and hung up on. Safe haven claims to be the account owner for 13 months so if you try to call ADT to cancel they send you right back to them. The whole thing is a scam. I wish I would have known. On top of that now that we are out of our 90 days to even get a technician out is going to be an extra cost. Don't do it!

BUYER BEWARE!!!! SAFE HAVEN IS A SCAM! My wife and I had safe have show up to our house to sell us…read morea doorbell camera. The tech told us we'd have to pay hundreds of dollars to get it to work. So instead he convinced us to buy 2 cameras instead. Now both cameras don't work and we were told by safe haven we'd either have to pay hundreds of dollars to fix their malfunctioning equipment or pay thousands of dollars to get out of the contract. So now we are stuck forced to pay for equipment that doesn't even work for another 2 and a half years! We are now notifying everyone that'll listen that safe haven is a scam. Avoid them at all cost. After they have you in a contract they could care less about your "safety". 0/10 wouldn't recomend to my worst enemy.

I have had a guy come to my house twice this week. I told him I am not interested and I showed him…read moremy no soliciting sign that he was standing next too. I asked him to leave multiple times and he wants to argue with me. The next time they come by my house I will call the police for trespassing.

I rarely leave negative reviews, but I feel others should know about my experience. I called Vivint…read morein April to cancel my service because I was moving. I believed my cancellation had been processed, but the company continued charging me for months after I moved out and no longer had service at the property. When I contacted them again, I was told my contract ended in July and that they require 30 days' notice. Since I requested cancellation months earlier, I don't understand why my account wasn't canceled at the end of the agreement. I'm still trying to resolve the issue. If you're considering Vivint, I recommend getting every cancellation detail in writing and keeping records of every phone call.

Got sucked into a 3 year contract. The price was supposed to be $64/mo. Then they raised the price…read moreto $74/mo. THEY broke the price terms and my trust. Then the camera went out. When my husband called, they did something on their end and like magic it was working again. It went out again, I was told to delete some of the saved videos, which I did. At that point I was told another tech person would call me. They call and start talking about me waving safety issues and then told I would have to climb up and move my camera. I say no, Im not climbing a ladder in 40-50 mph winds to move my camera. She says, we will send a tech out for $59.99. NOPE! At this point I was really irritated. Raising the price, not even offering to lower it when I pointed the contract out and NOW saying they would charge ME to fix THEIR equipment. I am DONE with this HORRIBLE company. DO NOT use ADT!

I've reported false alarms going off at my house which has a home security system from ADT. On two…read moreseparate occasions a repair man has cone out reporting to me that nothing is wrong with the system. Two more alarms, at separate times, went off again tonight and I spoke with another rude person that was in charge of the main ADT number on July 7 @ 12:10 a.m. She told me I can't get service until five days from now. I'm ready to get a full refund from this poorly run operation.