If you're looking to get service done in your vehicle, I would highly recommend this location right here in St. Cloud It is under new management and Ben did a phenomenal job by providing customer service and assisting us with our needs. This is exactly what the store needed a new manager that works well with their employees and works well with the community. Now Ben may refer himself as the ugly guy in the gray shirt, but he definitely went over and beyond. PS sorry for how terrible the alignment was on the vehicle that I brought to you but I can say it is 110% better and it's so worth it don't waste your money buying the one or two year alignment if you're planning on keeping a vehicle just get the lifetime. Take a vantage of the savings cause who knows what may happen tomorrow or the alignment may go out you can go right back and they will take care of you. read more

Shon was the perfect of example of customer service that St Cloud is famous for. Took my lawn tractor tire to them to fix. They fixed it and treated my little tire like it was the most important thing he did all day. The counter staff were jovial and extremely helpful. When i have to replace tires on my truck THIS is where i will go! read more

Tires Plus in Saint Cloud, Florida saved my butt. On a holiday. They went above and beyond AND saved me a lot of money. I am disabled and struggling so it was a blessing. The manager, Ben, was soooo helpful. read more

Ben is the only person I would like to deal with. Had an appt at 1. Didnt get my car till 3 it was only an oil change. I had to ask them for my keys. read more

Be careful when getting service here, Ben Carson is full off it, will not use this location again, tire technician under inflated all four new tires service was terrible read more

I dealt with Justin yesterday and he exceeded my expectations. Completely professional, was clear on what was done and went above and beyond when servicing my vehicle. I highly recommend Tires Plus in Saint Cloud. I'll definitely be a returning customer. read more

Great company and great reliable service. This is my go to guys! Always a free estimate and complete walk through of what is needed. The stand behind their product with a smile. Thank you read more

I would avoid this place at all costs (because it will COST you). I purchased brand new tires a little over a week ago and unfortunately one was punctured with a nail. I called Tire Plus and explained the situation and they told me to bring it in. After about 3 hours of waiting, they called to let me know that they could not repair the tire and to pick it up. Mind you, this was an easy patch job that I've seen done multiple times in the past. When I received the tire back, the side part which goes under the rim was completely shredded. When I questioned the rep about the tear, they claimed that the tire was brought in with that damage and that they would not assume responsibility. Had they not been BRAND NEW tires, I would maybe understand, but this was completely false. I've never had to deal with such dishonesty before and would definitely advise against getting tires fixed or replaced here. Eventually (and after 1.5 hours of driving), the company where I purchased the tires from originally let me know that they would replace it at no charge. They also let me know that the damage on the tire (outside of my nail puncture) was definitely from Tire Plus - when they tried to remove the tire from the rim with their machine. Image below for reference. read more

Tires Plus - Tires Near Me - Saint Cloud, Florida

I went to get a diagnostic on my van they claim it was all fuel related things claiming to cost me $3,000 no guarantee to fix the problem . i went got another opinion all it was is my alternator going bad causing it to sputter these employees & mgr are scum take advantage of people . i got a new alternator & there is no more sputtering !! read more

Tires Plus - Tires Near Me - Saint Cloud, Florida

This place is so expensive!!! This place doesn't even deserve 1 star!! Customer service is trash PABLO was not helpful at all. He had a horrible attitude and was acting like he didn't care. He doesn't know how to treat customers. Really disappointed!! read more

The value and the quality of service at this location is horrible. I took my car there for brakes to do a warranty and they had the car from 7 o'clock in the morning all the way till like almost 6 o'clock at night when they finally called me they tell me my calipers were seized up. I ended up denying the job so I ended up taking the car to another mechanic up the road they did my brakes and they told me that none of my calipers were seized up so this tells me that Tires was just trying to hustle and make more money on me. That's sad that you're robbing people like that. read more

Brought my truck in for a routine oil change and ended up with an undrivable vehicle and over 5k in repairs and car rental bills. Dealer says repairs were a result of damage to a part that had only been manipulated by tires plus as they are the only place that has done oil changes on the truck. I've been a loyal Tires Plus customer for a long time. They will never work on any of my cars again. See you in court. read more

This shop is a scam! BEWARE They tried to charge me $1500 for some labor and parts and when I took my vehicle some where else it cost me a total of $80.00 in labor and parts. RIDICULOUS read more

Cecilia was friendly & helpful with my alternator warranty issue. Excellent customer service!

I moved to Saint Cloud recently and up to now have only had very positive experiences. I got a flat tire, so I changed it band went to get my flat fixed. I showed up to Tires Plus at 11am. They said that it would cost $33 to patch my tire! It only costs $20 in downtown Orlando where I'm coming from. Since it's a Sunday, I kept my mouth shut about that. The guy at the counter said that it would be 2 hours before they could get to my tire. He said I could leave it and he would call me. 4 hours later, I called and he said that the next tech would fix it and they would get me my tire today. I showed 15 minutes before they closed, 6 hours later and he simply tells me that he told me that they were backed up. I left there with my flat tire! They should have just said, we can't today and I would have gladly taken my tire somewhere else! They ruined my entire Sunday and I now don't have time to go anywhere else. On top of being expensive, so irresponsible! I will never step foot in this place again! read more

Pero le customer service. They don't acknowledge people on the line attending only one customer at the register. Two employees for one person trying to help with tire issues for more than 15 minutes and not one did they say ..." we will be right with you"... honestly... terrible read more

stay away from this store. I payed them to perform an alignment on my brothers F150 that I replaced some control arms. When I went to pick it up I asked to get a copy of the before and after specs. The female service advisor said the printer wasn't working. She called the Manager "Pablo" over, what a gem he is! He was the rudest person I have ever met. He straight up lied to me saying the Hunter machine they had didn't print, my camber and caster angles were not adjustable, I didn't know what I was talking about. So I called corporate and that went nowhere. Firestone, the parent company took all my info down and promised a call back from the area manager, that didn't happen so I called back and was told they would elevate my complaint to a district manager and they would call. This all happened on 10/30/23, still waiting for a call back! What a joke, please save your self the trouble and go somewhere else for service. read more

The front desk personnel were accommodating in making my appointment. They we're knowledgeable in finding the right tires for my vehicle. I was given choices that put pricing in my control. There was no pressure or upselling. I would definitely go back for my next tire needs. read more

I would say no stars to this business. Tried to make an appointment for Sunday. They stated come in we have a wait time of 1 1/2 hours. I decided to come and do a walk in. It's 6 hours later and they have yet to get my car in the bay. Beyond agitated. read more

Canceled my appointment without even notifying me multiple times. When I finally got the appointment and work done I was overcharged from the quote given read more

Fantastic service. Very knowledgeable mechanics. Had an appointment to get two new tires and was greeted and dealt with promptly. They mounted and balanced them and let me know that my rear tires were about done as well. I will be back to get my next two tires at this location. Keep up the good work guys! read more

Do not go to the tire plus on 13th street in St.cloud! Never signed a contract never put a card down. I wanted to get two new tires and a rim, they said the rim wouldn't be in for three days so I looked for a cheaper rim, I found a rim about $300 dollars cheaper than what they were going to get. I called back and said I was canceling the rim order that I would bring in the other rim I found. The rim they ordered wasn't even sent to the shop yet (given never put any payment or sign any paperwork) they said no they needed a $200 and something payment fee to send the rim back. Never once did they explain policies or that I couldn't cancel the order. The whole time they were rude. At this point the level of sketchy was overwhelming I asked to get my car back and I'd pay for what ever was already done on the car and they refused to give me back my car. I went with my family to try to get my car back and still they refused to give me my car, cops were called the cashier Kim threatened to trespass me and my family when we told her we needed my car back that day. (I do feel for the girl because she was listening to her boss but still had horrible customer service) all we wanted was my car, I was willing to pay for whatever was already worked on can't stress that enough, but I was not paying for things that were not done or fees that were never discussed. I just wanted to go to a more trustworthy shop. All said and done I got my car back the manager was very rude. I felt completely taken advantage of, the customer service was garbage, police got involved, all because I wanted to bring my own rim. So paid for the one tire that was fixed and left with complete disappointment. Also been going to that place since I started driving. Accumulated my whole family has been going there for 20 years they touched every vehicle we ever owned. They just lost my whole families service... read more

Set up an appointment the day before for 10am next day to change 2 tires that are new ad should be under warranty. Got to the location at 9:50am. Told the guy at the counter that I will drop off and go do something and will be back in an hour. Came back an hour and half later to pick up my car and they haven't done nothing to it. The counter person tells me that they are gonna work with it right away. No explanation, no apologies, no other interaction, just that and kept working on the computer. 4 hours later the 2 tires got change and the explanation was that they just went bad and they can't do nothing. No other explanation just how much, charge and here are your keys. 4 hours for a job that was suppose to be done and other locations get done with in 1 hour. I have been in a lot of Tire plus locations but for sure never again. Never coming back to this place again. Worst customer service experience and lack of respect for the customer time. Be advise. As I mentioned before I have been in other tire plus locations and they do an inspection on your vehicle (free) as they do the tire change or any job as a courtesy. This location will tell you that they will charge you $10 to do the inspection and when you ask why?. They just retract them self and tell you that because they are doing a work on the car they will do it at no charge. Heard this story been told over and over to every customers that was dropping their car as I was on the waiting area. Not a good way to do business. read more

Great Customer Service! Staff is friendly, honest and knowledgeable. Found myself stranded in St. Cloud after a tire blowout on the highway. Staff went over and beyond their duty to assist me in my needs to get car serviced and back on the road. They were considerate of my time and kept me informed of the progress of my car service. read more

We took our van in for diagnostics, they said It was an oil leak. $1550 and it took much longer than they said it would to fix. After paying I started the van and it made a crazy noise. I asked the manager to take a look and he argued with me and he didnt even check out the problem, instead he said "that the motor mounts were worn and you would need a mechanic to prove we broke them". I left upset with that response but they refused to look to see what the problem was. I drove the van a couple of miles and it stayed in low gear. I went back to Tires Plus and they had a tech look at it this time and sure enough they hadn't put everything back together properly. They did fix the gear issue, and yes the motor mounts were broken which they weren't when we took it in. They want to now charge me for the motor mounts that they broke. There was no apology or anything for their rude customer service. Dont go here, they will leave you hanging!!! They do not know how to treat their customers either!! read more

Last summer, my wife picked up a nail in our tire. We took it here. They were polite and fast. So I went back when the same tire picked up another nail about 4 months later. Still polite and fast. So today, I purchased two tires and an oil change. It was a great experience. They are nice and knowledgeable. In the last two years, this is the first place to go the extra step during my oil change and add power steering fluid. They will be getting my business from now on. Thank you! read more

Worst place to get tires. Bought tires came by twice they refuse to rotate them so they can ware off quicker and you have to get new ones . Service is terrible . They lied about service needed just to rip you off. I will never buy tires from them or have any service done. read more

I've always had a really great experience here. Lets be honest, if you are at the mechanic, your day probably isn't going very well. I honestly feel like the people at this location are friendly, helpful, and don't try and guilt you into spending more money then you need to. read more