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Norcross, GA

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Tires Plus

2.3 (41 reviews)
Closed • 7:00 am - 7:00 pm

Services - Tires Plus

Tire Pressure Monitoring System repair

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Savi S.

Why does your hours of operation say you close at 5 pm on Sundays, but I was literally told "we're done for today" at 3:30. Not even asked if I wanted to make an appointment for a future date or any help. My first time coming & I'll never be back to this location.

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11 years ago

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“Enrique and his staff are very friendly and helpful.”

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Express Oil Change & Tire Engineers

Express Oil Change & Tire Engineers

(171 reviews)

I cannot say enough positive things about this location. The shop manager (Duran), was very…read moreprofessional, and thorough. My first oil change at this location went so smoothly without any issues. They offer full service auto repair and tires. I will definitely be back to this location and recommend anyone in the area start supporting these folks. Professionals at the highest level!

This place is a tire shop and auto maintenance facility specializing in oil changes. You never need…read morean appointment for our 10 minute drive through oil change. They do so much more than oil changes, in fact, they are the one-stop shop for auto maintenance, brakes, tires, diagnostics, and repair. Come on in any time, and they can diagnose your problem and provide a fast, affordable solution. You can see current promotions on our offers page. They have 10 stations, but for oil change it's just couple of them in use. While the service was quick, place is little congested. Being my first time, I entered the parking lot not realizing where to wait in line. I was very promptly and kindly told to drive to the other side and wait in line. There was no line, no sign, and nobody to direct me, so I juts waited till they called me. A little pricey, but these guys definitely take care of you. The person who assisted me and reassured me that he'd get me in and out, which he did. They do have few parking spots outside the store for waiting.

Full Line Auto Care in Norcross - They left these bolts off my caliper  in the rear driverside.

Full Line Auto Care in Norcross

(35 reviews)

The customer service is incredible! I walked in not really knowing what service I needed but that I…read moreneeded one. I dropped off the car after inspection got a phone call to go over the results. The thoroughness of the call made someone who isn't a car person understand what was going on with the car. They're honest about what needs to be handled and what can be held off unlike most places that want you to do everything all at once! I'll definitely be coming back for regular services and recommend to friends and family! Thank you Napa Norcross team!!

I initially loved this shop, mainly due to the apparent kindness and courtesy of the front-desk…read morerep, Paul, and gave them a great review. Started using their repair services exclusively after January 2026. Great initially--but then I noticed several things. First, their initial really "quick" services began to take longer and longer the more I used them. Second, the repairs always seemed to either not last or generate a "new" repair. Third, repairs began to ALWAYS be approximately $1000 per visit--no matter what was wrong (different things with each car). When a last repair failed after just 10 days, resulting in my husband's older vehicle nearly overheating when their (plastic) NAPA part broke (again) and lost all its antifreeze, it took an exceeding long time to get them to replace it, and I learned why: they told me "other or new customers had made appointments" and they had to serve them first! So--a new customer was more important to them than an established customer -- especially when it was an under-warranty repair which would cost them money instead of making money. The final straw was when the vehicle was in for almost two weeks for alternator repair--and they ordered and put in two rebuilt alternators--neither of which worked. They told us they were having trouble finding an alternator for such an old vehicle (2005). Meanwhile, my husband had no vehicle to get to work. Since he'd been considering selling the vehicle anyway--even just for parts--and had gotten a quote to do so, I discussed with them what the cost for their labor ONLY thus far would be, as we were considering aborting the repair and having the vehicle towed to the place that had given us an offer on it. A price for just the labor thus far was given me on a Friday, and at that time I was told the vehicle STILL had had no work done on it (other than the removal of the parts necessary to get to the alternator) as they were still waiting on a third one. I left a message on their phone to TERMINATE the repair, that we just wanted to pay the labor, and to call me first thing Monday morning. When 8:30 am Monday arrived and they still had not called (they open at 8) I called them. Paul had not yet listened to the messages, but now he was very evasive as to whether the owner ("John") would ALLOW them to terminate repair (per my DIRECTIONS!) and just charge us the labor cost. He said he'd call. He didn't call till around noon--and NOW it's "We've got your car ready!" I said--"You mean you repaired it?" Paul "Yes, the alternator came in and we installed it." I said, "After I verbally and on your answering machine TOLD YOU TO SUSPEND THE REPAIR?" So instead of the much lower cost of labor-only, now we were on the hook (since they had gone ahead and DONE the repair, against my verbal instructions) I was on the hook to pay the full cost (another $1000+). I knew they had our written consent to the repair so legally they had me--even though ethically this was wrong as I'd TOLD THEM TO STOP. When we (finally) got the truck back, for the first time they left it in really bad shape--no grease-papers on the floor or seats so grease ALL OVER BOTH, plus they left a cover off a fuse area and the hood support rod was hanging loose instead of being fastened down--where it could have easily gotten into the fan or punctured a radiator hose. They also painted the hood of a truck I owned in the summer and re-attached some trim on the sides--and I noticed today the TRIM IS COMING OFF--after only a couple months! I cannot in good conscience recommend this shop any longer, as I have found them untrustworthy. I am going back to my previous repair shop, which serviced the very same vehicles for us for more than the past 10 years, and with whom we never had any of the above problems.

Tires Plus - tires - Updated October 2026

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