Quick, decent price. They did try to hustle me for additional add-ons but I wasn't 'aving it. The…read moreone funky thing is they were offering a coupon on Yelp for $5 off an oil change (why I went there) and they said, "Oh that's not us!" I said, how odd, the picture on Yelp is OF THIS BUILDING and showed it to them. They said that was another owner that put that up so I advised them to sign in and take down their coupon if they aren't honoring it, crazy kids.

Since the change in management and its re-opening, service has been PHENOMENA !! Worth the drive…read moreand understand all the people in front of me waiting!! Would recommend to EVERYONE and ALL !!!! Keep it going!!!

Paid a little more for genuine OEM part instead of aftermarket and they were kind enough to quell…read moremy fears by actually showing me the parts and also showed me the old part they took off. Good customer service, excellent communication and most of all, they fixed my car and the check engine light is OFF! I'll def. be back.

Amazing ! I won't be going anywhere else for car services. Affordable , fast and very professional…read more They explain everything very effectively.

I had a minor tire leak from a nail. Stopped by on a Thursday morning and it was patched in ten…read moreminutes for $15. Affordable and nice staff.

Fast workers, never side tracked stayed ontop of their work and got the long line done with. If you…read morebring your own materials for an oil change they'll do a very good discount.

Reliable and knowledgeable about many makes and models. Pat has taken good care of our family's…read morevehicles for years now. We always feel like they give us good advice and a fair price.

The car is running smoothly after the repair, so I'm happy with the result. The staff was helpful…read moreand explained the problem clearly. Communication about the completion time could have been better.

I have used JB's for my last few oil changes and highly recommend them. They were super helpful and…read moreefficient with getting me in and out. Who would have know they do more than just tires and oil changes, but all sorts of preventative car maintenance. Their prices are affordable and fair. I had also recommended my girlfriend to them for new tires, and they took care of her and she did not feel intimidated being a woman. Thanks guys!!

this place sucks if you're a woman. Literally overheard the manager tell one of his technicians to…read more"try to sell something" to me while i was getting an oil change. The tech came up to my car & told me my brake fluid was completely empty. When i looked at it was completely full. Broke my oil pan & tried to tell me the last guy who did my oil change broke it & that i needed to pay $35 to fix it & couldn't leave without it. THE LAST GUY WHO CHANGED MY OIL WAS THEM & i refused the service. My mechanic said nothing was wrong with it.

We had to get a tire fixed on our rental because it had a nail in it. Thomas was very helpful, and…read morefit us in without an appointment, and on a Sunday morning! He helped us handle everything through the rental company. Would recommend this place.

Tires Plus Norcross Service Manager Marina Hemmen excellent customer service she greeted me and…read morelooked up my car model and installed my front head light with in 10 minutes I will definitely recommend this location in Norcross excellent service

I dropped my car off here on a recent Saturday morning to have some work done on my breaks (trust…read moreme, there was a lot of work to be done). The service was super quick -- dropoff was at 8 and they had it ready by 11:45 a.m. Overall Verdict: Not crap. Only giving four stars because I had to get my breaks fixed and that does put a little sting on the wallet -- but that's a personal thing. I'd definitely go back here.

Best auto shop for oil changes and all other mechanical work. The owner, Pete, puts people first…read moreand does not try to upsell everything for the sake of making more money like most mechanic shops. As the owner of a fellow business near by I have been taking all my company vehicles here for years now and never think twice about the price or what I'm told needs to be done as they truly put the customer first and price parts and labor lower than any other shop! Would recommend this auto shop for repairs and diagnostics to anyone trying to save the Dealership over rated prices while still having the Dealership like quality performed!! A++

My Sons car wouldn't Start, we called the shop they were able to suggest a really great tow company…read moreand got his car in to be looked at and fixed the same day. They were so kind and professional, and were not trying to sell us thungs we didn't need. They were a God send and I would highly recommend this location to anyone that need good quality work for a fair value.

They charged me $79 just to check my wheel alignment! And I waited 1.7 hours in the old waiting…read moreroom, with no TV, just nothing, but having to be subjected to one of the clerks shout & scream & curse on the phone with a customer, for a good 25 minutes or more. Very disrespectful to me. I was only customer in waiting room. They did not align it, only supposedly checked it, then charged me the price of an alignment ! Greedy but not smart or caring.

The customer service is incredible! I walked in not really knowing what service I needed but that I…read moreneeded one. I dropped off the car after inspection got a phone call to go over the results. The thoroughness of the call made someone who isn't a car person understand what was going on with the car. They're honest about what needs to be handled and what can be held off unlike most places that want you to do everything all at once! I'll definitely be coming back for regular services and recommend to friends and family! Thank you Napa Norcross team!!

I initially loved this shop, mainly due to the apparent kindness and courtesy of the front-desk…read morerep, Paul, and gave them a great review. Started using their repair services exclusively after January 2026. Great initially--but then I noticed several things. First, their initial really "quick" services began to take longer and longer the more I used them. Second, the repairs always seemed to either not last or generate a "new" repair. Third, repairs began to ALWAYS be approximately $1000 per visit--no matter what was wrong (different things with each car). When a last repair failed after just 10 days, resulting in my husband's older vehicle nearly overheating when their (plastic) NAPA part broke (again) and lost all its antifreeze, it took an exceeding long time to get them to replace it, and I learned why: they told me "other or new customers had made appointments" and they had to serve them first! So--a new customer was more important to them than an established customer -- especially when it was an under-warranty repair which would cost them money instead of making money. The final straw was when the vehicle was in for almost two weeks for alternator repair--and they ordered and put in two rebuilt alternators--neither of which worked. They told us they were having trouble finding an alternator for such an old vehicle (2005). Meanwhile, my husband had no vehicle to get to work. Since he'd been considering selling the vehicle anyway--even just for parts--and had gotten a quote to do so, I discussed with them what the cost for their labor ONLY thus far would be, as we were considering aborting the repair and having the vehicle towed to the place that had given us an offer on it. A price for just the labor thus far was given me on a Friday, and at that time I was told the vehicle STILL had had no work done on it (other than the removal of the parts necessary to get to the alternator) as they were still waiting on a third one. I left a message on their phone to TERMINATE the repair, that we just wanted to pay the labor, and to call me first thing Monday morning. When 8:30 am Monday arrived and they still had not called (they open at 8) I called them. Paul had not yet listened to the messages, but now he was very evasive as to whether the owner ("John") would ALLOW them to terminate repair (per my DIRECTIONS!) and just charge us the labor cost. He said he'd call. He didn't call till around noon--and NOW it's "We've got your car ready!" I said--"You mean you repaired it?" Paul "Yes, the alternator came in and we installed it." I said, "After I verbally and on your answering machine TOLD YOU TO SUSPEND THE REPAIR?" So instead of the much lower cost of labor-only, now we were on the hook (since they had gone ahead and DONE the repair, against my verbal instructions) I was on the hook to pay the full cost (another $1000+). I knew they had our written consent to the repair so legally they had me--even though ethically this was wrong as I'd TOLD THEM TO STOP. When we (finally) got the truck back, for the first time they left it in really bad shape--no grease-papers on the floor or seats so grease ALL OVER BOTH, plus they left a cover off a fuse area and the hood support rod was hanging loose instead of being fastened down--where it could have easily gotten into the fan or punctured a radiator hose. They also painted the hood of a truck I owned in the summer and re-attached some trim on the sides--and I noticed today the TRIM IS COMING OFF--after only a couple months! I cannot in good conscience recommend this shop any longer, as I have found them untrustworthy. I am going back to my previous repair shop, which serviced the very same vehicles for us for more than the past 10 years, and with whom we never had any of the above problems.

Misdiagnosed my Toyota told me what part to buy I bought the part and it was wrong then he went…read moretake the part back

5 Stars - Exceptional Service & Honest Work…read more I can't recommend Rockwell Automotive Clinic enough. From the moment I walked in, I felt like I was in good hands. I had the pleasure of dealing with Ed, and he was professional, transparent, and incredibly knowledgeable. It's rare to find a mechanic these days who is both exceptional at what they do and truly honest, but that's exactly what I experienced here. Ed took the time to clearly explain what was going on with my vehicle, gave me options without pressure, and made sure I understood everything before moving forward. No hidden fees, no unnecessary upsells--just straightforward, quality service. If you're tired of the runaround at other places, do yourself a favor and bring your vehicle to Rockwell. This is the kind of shop you stick with for life.