Battery died and my car was towed late at night to Lancaster Ave. location. When they opened at 7am, I spoke with Donny who said they could do it in an hour...I had an important client to meet in NYC at 11:00. They completed on time and I made it to my appt which was best one this year. Grateful. read more

Trash they messed my car up maybe they need to stick to tires I got spark plugs changed and it turned to a nightmare I couldn't take my family out on July 4th and the 5th it was towed to Firestone which is they partner they both the same company and they told me it was a cracked spark plug put in my truck and I drove around on it the day of it was replaced so I'm confused on how u didn't see a Crack or how u didn't feel it Crack when u was screwing it in so I take my family up pennstate the following weekend after Firestone fixed the issue and pennstate is 3hrs away 15 min b4 I get to my location check engine light came back on i got my family with me and I got to figure out what's going on b4 I drive 3hrs back this is just crazy I will never trust a big corporation again I had my car inspection a week b4 this spark plug change so there where no issues at all other then I knew I was taking my family on a long drive so I wanted to get all my routine car stuff done so it won't be any issues and I'm going threw this still haven't heard from area manager about the bad spark plug and who is the say the code I'm getting now from check engine light is from me driving with that bad spark plug read more

I want to give a big shout‑out to Steve, the store manager at Tire Plus Malvern, for the excellent tire repair he did on my BMW X3 yesterday. read more

On Friday 10/17/2025, I was leaving for a trip to Lancaster, PA; only to find that my tire pressure, on one of my tires, was significantly low. I almost decided to just cancel the trip, but then I called Tires Plus in West Chester, PA. The individual that answered said that they where closing soon (this was around 6:15 pm- they close at 7pm) and that they could bring me in the following day in the afternoon. I then called Tires Plus in Malvern, Pa, and spoke with Tom who said that if I get there before close they could do it. When i arrived, Tom and Anders were awesome. They took into consideration that it was coming on closing time, but took me in and fixed the tire no problem. Really appreciative of them taking the time out of there closing night on a friday to fix one of my tires. read more

*First, please note that this business used to give discounts for good reviews up through the fall of 2023. Keep this in mind when reading good reviews.* I came to this business for a tire fix (quick and effectively handled) and my oil changes for two years, never had an issue. But then I really needed something handled. First, my car inspection. They gave me an 'all clear' for my car inspection in June of 2023, and yet within 4 weeks of that inspection my brakes and rotor were in such bad shape they both needed replacement, totaling $600. When I asked how this could have happened, they made up a weak excuse that there is one part of the brakes that aren't checked in an inspection and that was the part that malfunctioned. I didn't buy it but they had me stuck since the brakes were totally gone and had to be redone. No offer to reimburse expenses or take ownership. Then, as the line goes: Fool me once, shame on you, fool me twice shame on me. I should have known better than to go the them when my battery died, but I figured this is such an easy car repair anyone could do it, and they are right up the street from my job. They replaced my battery for $250, and then, less than two weeks later, I went to start up the car and the car was completely dead. When I contacted them to notify them, they were adamant that they would not pay for a tow and that it couldn't possibly be the battery. When I popped the hood of my car, the terminal connector was so poorly corroded that it would hardly stay on the battery, It was a 10 minute, $8 fix that I got done somewhere else- for obvious reasons. I am APPALLED at the poor service of this business and want to make sure you know this story before you take your car to them for anything other than an oil change. read more

They screwed up 2 of my oil/filter changes this week for my cars. Cars not ready when they told us, both times they did not even do the oil changes when we came to pick up the cars. Had to stay while they made the changes. Clueless management. I will not be back. read more

This location of Tire Plus has done right by me several times now, with tires, alignments, state inspection and emissions. The waiting room is as comfortable as these things can be, and there is a great diner next door and restaurants nearby if you want to take a walk while you wait. Their front desk customer service folks are friendly and warm, even when I am stressed and worried about whats going on with my car. I've been back several times, and plan to continue going back as needed. Good mechanics are hard to find, so I really appreciate this shop. read more

I decided to get new tires before the 'snowstorm that wasn't' in late January 2015. I was thrilled that I was able to make my appointment online & that I was able to select my tires (Firestone Champion HR) right on the website. After I booked the appointment, I got a phone call from Mike that they only had 3 of that kind of tire (how does this happen?) and he suggested another type of tire (Primewell Valera) which was a lower cost. It was not a brand I recognized but I looked up the ratings, etc. and they looked ok. I get to the appointment (time-in: 5:44pm). Thrilled that they had evening appointments since I work full time. So, I waited for my tires. They were done at 7:02. I remember reading on the website that there is a 59 minute guarantee. So they were over time by 18 minutes. I went to the counter and mentioned this to Andrew. He said the car was done inside of that 59minutes and couldn't honor that. I just looked at him. I was still there and my car was NOT done. Then Mike said that they would honor it. So I got $59 off the price and free oil change coupon for next time. I felt pretty good even though I was inconvenienced because, hey, I'm getting a free oil change. Fast forward to today. I made an appointment a week or two ago for my free oil change today. Andrew is at the desk again. I give him my coupon for my FREE OIL CHANGE and he says that the coupon is for $34.99 and I said OK, because, hey, I'm getting a free oil change. I sign on the dotted line...not really reading it, because, hey, I'm getting a free oil change! I go to sit down and I look at the paper. There is a balance of $39.42 due. This is NOT a free oil change. Can you say BAIT AND SWITCH? I return to the counter and question Andrew. He proceeds to tell me that my car requires Euro-synthetic premium specialty oil. So I said, no thank you, I'll take the regular oil. Andrew said that that was not possible... something about manufacturers specs and liability. I said OK, because they had me. I was on my lunch hour and I needed an oil change. In hindsight, I should have just left and not had the oil change at all, because, hey, I was NOT getting a free oil change. Time in: 11:30AM (I was right on time) Time out: 12:46 pm - there goes my lunch hour - (I noticed later that oil changes are guaranteed for 30 minutes, but I guess alignment checks take 46 minutes, aye?) My oil change wrapped up. I had opted for the free alignment CHECK. The other attendant (no name tag/white hair) said that there were some alignment issues - he did not elaborate. He asked if I wanted work done. I asked "Is it free?". He snarkliy laughed and said no. So I said, "No, thank you." About 10 minutes later, they pulled my car around front and I went to check out with a 10% off coupon. No name tag/white hair said that I already got "50% off" my oil change and they couldn't honor the coupon, because, hey, I was NOT getting a free oil change, and that was all I wanted to hear. I had read EVERY word on that coupon and it said nothing about not being able to combine it with another offer. So I told him so. After what seemed like 10 more minutes, I was granted a discount of $3.80 and was charged $35.72 for my FREE OIL CHANGE. Needless to say, I will not be going back and I will definitely be taking my business to Honest-1 Auto Care in Malvern which I should've done in the first place for the oil change (too bad they don't sell tires!!). Honest-1 Auto Care has integrity and you feel good about the transaction, not like you need a shower and a lawyer. read more

Tires Plus - The 59 minute guarantee that clearly says "Or we'll take $59 off your total tire invoice and give you a free oil change." NOT!! - Tires Near Me - Malvern, Pennsylvania

I always try to go to my car dealership to get the oil change, but sometimes the wait just kills me. After holding out and not being able to have the time to go to my home dealership, I went to the closest Tires Plus. I was greeted upon entry by Michael, who I believe is the manager there. He was able to download my car's info from the other location I had visited and asked if I had any coupons. Turns out they had a deal running that made my $40 (normally) oil change into a $25 one: savings of $15! Definitely off to a good start from the customer service aspect. My car was also done in under an hour, which is awesome because I get antsy when I have to sit for too long. Of course, they always tell you about all the things your car needs (I.e. New air filter which was replaced about 3 months ago and a cracked washer fluid container) but every garage does that. read more

Had a great experience. Honest, friendly and a clean waiting area. They kept my appointment.

On several occasions whenever I needed to have new tires installed, I called and was able to get service that day. The customer service is excellent and Kevin the manager is always willing to help with whatever I needed to have done. His demeanor is funny and relaxing, making an often stressful car situation easier to bear. I highly recommend this Tires Plus location. read more

I recently needed my brake pads changes on my car and called different shops for quotes. They were all around the same range but I chose this place for two reasons. A- this place had the best quote out of 4 different shops and included refinishing the rotors as part of changing the pads for no additional cost. B- The guy that answered the phone was super courteous and was able to explain everything to me in such that would be done and was able to assure that it could be finished the same afternoon. The work done was finished on time and my car never braked better! I'll be coming back if I am in the area. read more

The appointment process is not user-friendly. When you try to make an appointment, you receive an email that they are "processing your request" and you will hear back. I never received a second email, so I called this morning to confirm the appointment for 10AM for the purchase and installation of 4 tires. When I dropped the car off at 10 I was told they were just finishing a few cars but mine would be completed by 1. I called at 1 and was told they hadn't even taken it back yet. I told them not to bother and picked up my car. I asked them, what was the point of making an appointment when they didn't honor it, and they just said they were sorry but had no explanation. They just lost a $600+ sale and I will never be back. read more

I was happy with Tires Plus in Malvern until my most recent service (approx. 6 months ago). Tires plus wanted almost $900.00 to change two front hub bearings on my Toyota Prius. One bearing was bad, but I was advised to change them both at the same time. I had one completed. I am aware that hubs should be changed at the same time (similar product, wear-time, etc.). Over the last month I heard a grinding noise coming from the front left wheel (I thought to myself, uh oh, I should have changed them both, but not for almost $450.00 a piece). I ordered two front hubs, online, for $69.95! A friend of mine, who is really handy, came over and we did both front hubs. To our surprise, the right front wheel bearing is the culprit, not the left. The vibration harmonics traveled across, the axle, to the transmission, and to the left wheel (For the reader-always check BOTH hubs); even though the bearing noise sounded like it was coming from the left wheel, the front right bearing was bad. What I am not pleased with is the fact that a so-called mechanic used a hammer or sledgehammer to beat the heck out of both wheel knuckles (there are dents in both knuckles) in an attempt to loosen and remove the bearings- I put two and two together because during my last service, I was told that they were having a heck of a time getting the wheel bearing off and were frustrated with the situation. Ah let's beat the crap out of the customers car! Use a puller! If not, why not use the hub bolts in reverse to pull the bearing out? I am disgusted with their service and will NOT go back. The company should be named, "Just Tires" and keep their hands out of work they cannot perform without destroying other parts on a customers vehicle. P.S. I know corporate reads these reviews. Unless you are going to offer me a refund, for my prior service, don't waste my time requesting an invoice number, blah, blah, blah. That will go nowhere and management will deny, deny, deny. read more

I've gotten my oil changed here 3 times. Two times I've had to reschedule because they marked me down as a drop off where I needed to stay. Very inconvenient and I'm not sure what the issue is. If you need to stay for an oil change be ready to have to reschedule. read more

Made special arrangements with my wife to leave work early and pick me up here after making an appointment about a screw in my tire. I drove there with the screw still in the affected tire only to have dude at the front counter lie about "trying to call" me earlier to tell me they could not get me in today. Guess I will just drive home.. WITH A SCREW IN MY TIRE. You guys are awful. Don't EVER rely on this place to keep their word or even a simple appointment for that matter. read more

I love this shop! Manager Kevin is THE BEST and this company is lucky to have him. Straight up service. Got what I needed and got out. It's the second or third tire I purchased from this shop and I'll always go back! read more

I came in with a Toyota RAV4 running but with a dead battery. They had me set and on my way in 15 minutes. I was impressed and I will be back. read more

This location pales in comparison to the Phoenixville Tires Plus, which I go to often. My power steering light came on this morning and I chose to go to this location because it was closer and I was very worried. I explained the situation and was told they might need to keep my car overnight and in the end would probably refer me to the dealership. "We don't do power steering here." It's worth mentioning both of those statements were mumbled to me while the gentleman was looking down at paperwork. I walked out and immediately called the Phoenixville location and asked them directly whether they could look at an issue like this or if I would have to go to the dealership. Without hesitation, they stated they would look at it and even though they did refer me to the dealership (the issue is related to a recall), I appreciated them taking my concerns seriously and having a look. I will never go back to this Frazer location where I was dismissed and made to feel like a bother. read more

I first wrote this about another place because I trusted my memory to come up with the name but when I found the receipt and realized my mistake I knew what i had to do, copy delete and paste. These guys were great. Not a fan of some of the other tire chains out there, but they treated me very well here. Work was done faster than expected and at a reasonable price. Considering I hadn't bought anything from them and was just swapping out tires, that's pretty good. I suppose they understand that good service builds lifelong customers. I know when it's time for tires they will be my first choice. read more

I first came here last year when I had a flat and needed to buy a new tire. They treated me well, gave me the best price, and were willing to sell me one tire. Most other places would only consider selling tires in pairs. Anyways, had another flat a few months ago and this time, I just went to Tires Plus. Same level of service (this time it was done faster than they quoted me), good prices, and (with the help of their system) remembered me from my previous flat. They were very knowledgeable and never at any time did they try to upsale me on a different tire. If, knock on wood, I have to replace any other tires, I'll be back at Tires Plus! read more

Seriously indebted to Mike and the team. I was 200 miles from home following a business meeting sweltering in 96 degree heat with a flat tire melted to my rim that another shop couldn't be fixed. Mike, with empathy for my situation, took care of me in under an hour, fixed the tire without a problem and made for a much better day. Price was even less that I expected. Highly recommend. read more

Clean establishment with plenty of tires to choose from. Knowledgeable staff who were able to install new tires on my car immediately. read more

Tires Plus - Tires Near Me - Malvern, Pennsylvania

I realized I had an alignment issue and that my tires were badly worn--on a Sunday. I made an appointment here for 4pm, since they're open on Sundays (thankfully). After making my appointment, Mike called to confirm my tire size (luckily, because I provided the wrong size originally) and to ask about which tires I would prefer. He later emailed to confirm my appointment. I'm always happy to receive quick confirmation when I reserve online (I've had some stores mess up online reservations). When I got there, my service began right away. After replacing my tires, Mike let me know all the other things that were wrong with my car (all minor things I knew about but wanted to take care of later). He asked if I wanted to take care of them now while they were already servicing it. I declined, but I wasn't pressured. Overall, he had a relaxed attitude and kept me updated on the progress of my car. Can't speak long-term yet, but my car rides much better after the new tires and alignment. About 1.5 hours for two tires and an alignment, and open on Sunday. I'm happy with my experience. read more

I came here with a shredded tire and they took us as soon as they could and thanks to them I made it to where I was going on time.

Tires Plus Malvern is our go-to for great service; great prices and has truly, the nicest, most professional guys working there. We first came to this location with a tire "emergency". They took our car in right away and treated us as though they were happy to have our business, not as though we unexpectedly added to their busy day. We now come here for all of our cars' tire and service needs. Tires Plus of Malvern has a great waiting area. I always wait for my car because I can bring my computer and sit at a table where I can plug in my computer to get work done. They also have a nice size TV in the waiting area. High marks for this Tires Plus location! I definitely recommend! read more

I was driving this morning and got a message to check my tire pressure. The message was red with an exclamation mark so I drove right down the road to Tires Plus in Malvern. Even though they looked like they were very busy, they took the time to check all four tires and fill them all up for me and did not charge me anything. They were very helpful and could tell I was nervous. The last time something like this happened to me, I went to a different place and received a high-pressure sales pitch to have additional services added to my bill. I will definitely return to Tires Plus when it is time to buy new tires. read more

Excellent, customer friendly experience. They squeezed me in for a tire repair at the last minute. They repaired the tire and checked/topped off all fluids. Would definitely recommend this repair facility. read more

This rating is only given to the Service Manager, Frank Kaminski at this location, very rude and arrogant. He doesn't honor appointments made by his boss Kevin Wallace, The Store Manager. I made an appointment with Kevin, 2 days in advance. I took a day off specifically for this appointment and reached 5 minutes before my appt time. Frank refused to work on my car and told me to come other date and time because he was busy and took 3 walk-ins before me. According to him, if I make an appointment again, even that one is not guaranteed. Highest priority is given to the walk-in paid customers. Priorities on less revenue generating warranty and life-time alignment work is questionable. Frank said, "This is the way business runs, if you don't like talk to the corporate or take your business some where else." When I asked for the reason on why he is deliberately skipping my appointment, he told me to talk with Kevin when he comes from his day-off. When I suggested that for this kind of situation in future, to call customers in advance to reschedule appt if they cannot service them, the way dealers and other auto shops do, he got upset and started yelling at me not to teach him how to run business and told me to leave. He threatened to throw me out of the store and will "call police to arrest me in 3 minutes." Being an Asian American, even other customers were also surprised with his blatant racist behavior towards me considering that he escalated the situation without any argument from me, but rather a nice suggestion which would help every other customer. I left and stand outside to make a phone call to my family. In the meantime, he called Police and two Officers arrived I talked to them outside and they were surprised at his behavior and suggested not to deal with him again. I live in this township for 30 yrs. I used this and other two locations more than 20 years (earlier Avellino's) and always had a great experience. Tiresplus Corporation should take a note of this. His rude & arrogant behavior is not fit to be a Manager. If you want to keep your long-time customers loyal & happy, then transfer him to some other company or send him to school to learn basics. read more

About an hour away from home, after 5 p.m, my car was shaking and making ungodly noises from the rear wheel, I pull into the nearest car care facility. I walk right up to the counter and the gentleman asked what the problem was, got some info and said they'd check it out, no charge. I was shocked and impressed already by the quickness of service and the fact they'd do it for free, but it only got better. After a very short wait (even though there was only one tech left in the shop at this point), it was determined that my car was unsafe to drive and the problem was clearly explained to me and it was made sure that I knew exactly what the problem was. Thankfully I had roadside assistance and I was quoted 90 minutes for a tow. The last person waiting for their vehicle left around 715-730 and even though they closed at 7, they let me wait inside until I got a call from the tow guy with an ETA, even after much assuring it wasn't necessary, I understand we all have families we want to get home to. Nonetheless, As I sat out in my car, the associates left for the night, but one guy stayed behind until my car was up on the truck. I am astonished and grateful for the service I received, especially since I was not charged a dime (and after looking at the paper I was given, they even topped off my windshield wiper fluid!!!) Its wonderful to see that there are good people in this world, and 3 of them exist at Tires Plus in Malvern, PA. I will even consider the hour trip, just to give them business because I know I will receive great customer service and have a great experience. Special thanks to these guys for making a stressful event a heck of a lot easier. read more

Great service. Set me up with new Firestone tires I really like. Not happy about being charged $79 for 7 lug nuts to pass inspection. Just seems a bit excessive. ....Otherwise this is a very good shop with nice associates that do quality repair work! read more

Been here a couple of times. Always great service. They are very quick especially if you've made an appointment.

Had a great experience with them, and they were very accommodating with my work schedule when seeing how desperate I was. Found me the cheapest deal they could, despite my car requiring an odd size. They even gave me a referral to Malvern Collision (who also did a fantastic job) for a mirror that needs fixing, and got me a good discount as a result. My spare was jiggling around over speed bumps a week later, I stopped by without calling ahead, they fixed it right away without any issue or questions. All in all, great experience. read more

Highly recommend this place!! They were the nicest group of guys to work with, very honest and helpful in locating the correct snow tires for my Mini Countryman(which apparently is very type specific). They had the best prices around too after dealing with 3 other companies(one of which was going to charge me almost double over the phone)! I was so impressed with the staff that I plan on going there for regular maintenance when needed!! read more

Oil Change - Fast, great service. As recommended earlier, I made an appt. and my oil change was done in 20 minutes. Hope other services are as good. read more

As a returning customer I am extremely displeased with my last visit to Tires Plus. I went in for a routine oil change and spoke with a gentleman there about my check engine light being on. He told me that it would be $89 to run a diagnostic on my engine and that if it was something silly like a loose hose that I would not be charged. So I went to pick up my car and the same gentleman told me, "Your check engine light came on because you needed an oil change." (Which is what I came for in the first place) So of course I'm excited because I wouldn't have to pay for the diagnostic, right? Wrong. He said that they gave me half off because the test still had to be done. Now, I'm not upset because I had to pay for the diagnostic. I would've gladly paid for it in the first place just to make sure that my car would've been great during the winter but I'm upset because it's the complete opposite of what I was told. I came in for an oil change in the first place so for them to tell me that my check engine light was on for this exact reason and that I would still be charged, when I was told I wouldn't be, is misleading and upsetting. I would've been happier if they wouldn't have said anything at all and paid for the full price than being told something and them doing the complete opposite. Next time I'll be taking my services elsewhere. read more

I was a customer of Tires Plus in Lancaster...bought a set of tires in the fall of 2015. When I had a flat tire yesterday, AAA came out to put on my spare. The AAA driver told me the tire looks good and he showed me the puncture spot from what may have been a nail or screw. I heard a pop and the tire went flat. I pulled over immediately. When I went to Tires Plus for the repair, I was told after one hour that my tire was damaged on the inside and I now need a new tire. They had not put on a patch. They accused me of driving on a flat...which I did not. I asked to see my tire and John showed me a scraping on the inside of the tire and said it was now unsafe to drive. I felt at a loss regarding knowledge of the internal part of a tire and felt I had no recourse but to purchase a new tire. I took my rather new tire to Tires Plus to get repaired....not to have them sell me a new tire or do a check for other items. They also took over two hours to complete the entire transaction. I was charged $150. Instead of just taking care of my tire, they did a check and had other items they felt I should buy....a battery for one. Knowing that I pulled over immediately when I heard the pop and movement infuriates me to have John tell me that I drove on a flat!! I've lost trust in Tires Plus. I will never go to Tires Plus again. read more