FELLOW WOMEN: BEWARE OF PREDATORY AUTO REPAIR TACTICS AND FRAUD…read more I'm sharing this because I was nearly scammed out of $4,000 simply because I don't have extensive knowledge about vehicle repairs. At the end of June, I took my truck to Big O Tires for a routine A/C tune-up. Shortly afterward, an employee named Chris called and claimed that my A/C compressor clutch had seized and insisted the repair would cost $4,000. He was incredibly pushy, repeatedly pressuring me to approve the repair and making it sound like there was no other option. He made it sound like he was doing me a favor. Fortunately, my fiancée urged me to get a second opinion before authorizing the work. I took my truck to Silver Star Automotive, where James performed his own inspection. James was honest, kind and incredibly knowledgeable. He explained everything in such a way that I actually understood how a/c works. His diagnosis was completely different. The compressor clutch was NOT seized. The actual issue was a small condenser leak, which he repaired and recharged with refrigerant for under $1,000. If I had trusted the first diagnosis, I would have spent more than $3,000 on a repair that another qualified mechanic determined my truck did not need. Afterward, I learned that Chris had previously served time in prison. I can't say whether that had anything to do with my experience, but knowing that, combined with the intense pressure to approve an unnecessary $4,000 repair, left me deeply disturbed. To every woman--and anyone who isn't familiar with cars--please don't let yourself be pressured into expensive repairs. Get a second opinion. Ask questions. Walk away if someone is trying to rush you into spending thousands of dollars. That second opinion saved me over $3,000. Ladies: you can trust James with Silver Star Automotive

Took my truck in to get new tires installed, payed $400 for installation and alignment. After…read moregetting the truck back I saw that 2 of my wheels were damaged during the install. The damage was not there before I dropped the truck off, you could even see there was no damage in their pre inspection photos. After an hour of them watching back cameras they took responsibility for the damage. They told me they would not replace the wheels and only refunded me $200 of my service. New wheels are $700 for the two that are damaged. I would not recommend this place to anyone that doesn't want damage done to their vehicle.

Being a long way from home on vacation, a tire going flat on a Saturday of a holiday weekend is…read moreupsetting. Found this dealer on line, made an appointment, promptly waited on and walked away with a fixed tire, completely free with no pressure for any other services. What a blessing this was for us. Great people to deal with!

What started as an unfortunate accident became a great Customer Service Experience. I was involved…read morein a minor traffic accident which caused a flat tire. Fortunately it was right in front of this location. The service folks came out and helped put the spare on that enabled us to keep our appointment that day. Following the initial incident there were numerous calls back and forth with Arika arranging the tire delivery and schedule to put it back on my car before I needed to leave to get home. This process could not have been better. What a true treat to be treated in a kind and fair manner. So rare these days. Then when it came time to put the new tire on the Tech noticed very quickly there was a loose bolt on the rocker arm from the impact. Then he also noticed how far off the alignment was off. By simply taking the time to be diligent he made my experience first rate. I highly recommend this location for all tire and service needs.

So easy to get in and out of a place you really don't want to be. Clean waiting area and great…read morestaff. Everyone was so nice and friendly.

I feel like it's unfortunate that I have to give this location such a low rating. I have never had…read morean issue until now. I ordered tires on 9/11. The guy I spoke with told me they would just take a few days to get in so I can schedule within a few days. I pushed my appt out to 9/19. Which I rearranged my work schedule for. I dropped off the car around 1015 for an 11 appt. I then get a call around 1145ish stating that they don't have the tires and I need to come back and pick up the car because they can't help me but they will be here on Monday 9/21.(100% sure they gave my tires to someone else or never even ordered them to begin with) I let the girl know that I was now in Reno and would be back later to get the car. When I came back to pick up the car the girl just handed me the keys and said yeah, they should be here by Monday. That was it. I stated so are you guys going to call me to schedule or what is the plan here? She said oh yeah someone will call you. Well today is 9/21 and I have heard nothing. No phone call or email. I understand that mistakes can happen but why would you guys not check to make sure you have the tires in stock prior to someone dropping off a car? It's very inconsiderate and unprofessional when people re arrange their work schedule, requesting time off for something like this to happen. Also, the girl I spoke with had her AirPods in the whole time she was talking to me which is very rude. I do not recommend this location.

Shane was awesome during my move from the military base in Colville California my jeep experienced…read morean electrical problem that required out of the box and quick reaction. Shane the manager gave me multiple solutions. We ordered the part off of eBay and he was able to get it installed, and I was able to get my Jeep back on the road and continue the move. They offer military discounts, fair and honest service. I highly recommend them.

Brakes needed ASAP!! Knowledgeable mechanics. Didn't try to upsell me on anything answered all…read morequestions on future services I need. Highly recommend! Great customer service, got me in in a timely manner. Pricing was on point and reasonable. Would recommend anybody to bring their vehicle in for service here. service was fast, great quality in parts and warranties. Will bring my vehicles here every time !

We broke down 25 miles from Gardnerville and tried to change our serpentine belt in the middle of…read morethe night. After being unsuccessful we had AAA tow us to Tires Plus and we were so glad they did. Daniel and Nathan were friendly and fast in getting us on the road. The mechanics did a wonderful job and the prices were reasonable. Thanks Tires Plus!

I have been going to Tires plus in Gardnerville, NV for years and received great service when Chuck…read morewas there. In July of this year I took my son's truck in for an alignment and tire rotation. We got a call saying his ball joints were bad and they gave us a quote to replace. The ball joints were recently replaced at a shop in Gardnerville, the tires were showing no signs of concerning wear. We took it to another shop and watched the mechanic shakedown and inspect the truck's front end. Ball joints were fine. This truck had "lifetime alignment" at Tires plus. Yesterday (9/9/26) I took my truck into Tires plus to get a rotation/balance and alignment. I also have paid for "lifetime alignment". I get a call saying my outer tie rods and ball joints have too much movement and they can't align it. My control arms are less than two years old and my tires have no abnormal wear either. I took the truck to Big O tires today (9/10) truck is done, no problems with the front end, aligned and ready to go. Very disappointed with the quality of Tires plus and their customer service. When I dropped off the truck yesterday a lady was waiting for thirty minutes, her appointment was at 10 am it was 1030 she was still in line. Meanwhile, Tires plus team members were walking around, standing at the register fumbling with papers.

The team handled a pretty tricky electrical issue with my convertible mitsubishi spyder! Pricing…read morewas affordable and didnt break the bank. it's fairly close to a lot of grocery stores and restaurants. Bring your electric scooter or a bike so you can cruise around town while you wait for the service.

Works on the most exotic vehicles known to the automotive world. Professional, courteous, and…read morehighly communicative. Very recommended.

Double J auto repair shop is the worst shop and dishonest shop I have…read moreever had the unpleasant dealing with. charged me for things he didn't do and I paid in cash that was a big mistake no recourse should have called the sheriff office. year 2020

Stopped here on a roadtrip when we thought we might be having engine trouble. The guys were super…read morefriendly and were able to help us right away. We felt much better continuing on after their assessment. Thank you!

I wrote the last review of this Pacific Gasoline station a little less than a year ago, and didn't…read moregive it much thought afterwards. Growing up, my Father and Grandfather owned and operated an APCO station in Estherville, Iowa, hence my tendency to review every gas station I come across. Gasoline is a commodity, so things like price, clean restrooms (as applicable), and convenience are my key interests in what is usually an unremarkable customer experience. Hence, a 3 Star "A-OK" rating is the most common. That's what this Pacific Gasoline Station received then and right now. I have filled up several times since the review, and what I wrote remains true today. So yesterday, I'm attending a Genoa Western Heritage Day event, look at my phone, and see that a comment had been added to my review. I've pasted it in below, and I'll have to say that it's rare to be personally attacked that way for a middle-of-the-road "A-OK" review. Looking at similar (and lower) Yelp reviews, it appears that I'm not the only one in this "owner's" crosshairs, who might not take such realistic comments well. Since this is a self-serve station and he/she isn't normally around to police customer experiences, I'll be sending knowing smiles and optimism his/her way every time I fill up. SMH. "Our business does not cater to the entitlement that you clearly displayed here in your review. Being a customer does not give you a right to patronize businesses because your ego has less than accommodating expectations. All businesses should be vigilant towards narcissistic customers like you. Thank you for saving our customers from the grief you carry around with you by passing on by."

Nice little place for gas…read more. Clean... ran card at punp so didn't need to go in.. but I peeped in.. lady wasn't that friendly, turned around and walked back to vehicle. Cute little tree with pink blossoms, reminded me of Okinawa .. turned around to see stree line with a great cherry blossom trees... gorgeous.. a gentlemanchanging sign was nice. Thanks for getting us on our way.

These guys ROCK! Years of great service for my two Pontiacs…read more Set of Pirelli's for the Grand Prix. Set of Continental's for the GTO They always check the air happily! They always do a great job! I recommend them wholeheartedly!

Second two hour round trip. My TPMS bought from an American Tire (Calif) had stopped working…read more Waited a few months to install all season tires with the promised "rebuilt" sending units in each wheel in Carson City. They don't replace the bad unit or even offer a new one. Too busy talking about the extended warranty "certificate" instead of listening to the customer. Mercedes in Reno said they have installed the safety devices without checking them and the dash light cannot be reset, and by the way the dealer will beat "their best price". Time is money, DiscountTire wasted both. Costco is worth a look.

Extremely friendly service!! Needed a tire rotation. I know everyone is so busy these days but…read moretook a chance they might be able to squeeze me in. They said I could come in at 1:00 that day. I thought awesome. Then Pam called me back said that they had a cancellation so I could come in earlier if I wanted to. Tire rotation was done and I got to wait in their clean comfortably waiting room. Thank you so much for getting me in and being such kind folks.

Family owned and operated for years & years. Ethical, moral, honest. You won't get burned.very…read moreupfront. Pleasure to do business with. Highly recommended.