Very poor customer service Adrian. I asked you to quote me the best price for oil change... it was $20 less on-line. It leaves a customer feeling like you can't be trusted. Sorry I was such a bother for you today. read more

The service itself wasn't bad at all, the techs did their job well and I don't have complaints about the work on my car. The real issue came from the person up front named Adrian. When I asked for an itemized statement (to make sure the discount I was promised was actually applied), he literally laughed and told me I "should know it is." I'm not sure why asking for clarity on a bill is funny, but last I checked, it's the customer service person's job to answer those questions, not the customer's job to assume. Thankfully the technicians seem to know their roles better than the guy representing them at the counter. read more

I had a plugged on on a tire and the manager warned me that it might not help that I might need a new tire. He was right . The manager Jeff is so nice, They do a really good job and the value is absolutely worth it. read more

Misleading customer. Check other places before you use them. not honest. Suckered into waiting. Leaving vehicle and waiting much longer than told. Very unhappy with the way they do business. read more

Great staff and service. I'm really not sure why such the low ratings. They try to help the customer. I have been a customer there for sometime but I moved away. Whenever I wanted a honest diagnosis and repair, this is where I went. If they can't fix it they can refer you to places that can. Recently, I referred someone else there as I trust this Tires Plus location. This location didn't fall short at all. read more

Tires Plus Tampered with, and Destroyed my Tires On Friday, Sept 6, 2024, I brought my car to Tires Plus Delray for a tire rotation and alignment. Prior to my arrival, I marked my tires to verify they were properly rotated. I took this extra step because at my last visit, Tires Plus falsely claimed to rotate the tires, charging me the fee, and later I learned the tires had not been rotated. An hour after I dropped-off the car, "Adrian" called and insisted I needed new tires, claiming they were too worn to rotate. I knew there was still 30-40% tread remaining and I declined. Adrian became argumentative and unnecessarily rude throughout the conversation. When I picked up my car, Tires Plus attempted to charge me for the rotation they hadn't done. I provided evidence, showing the tires had not been rotated and another employee removed the charge. Then things got much worse. My drive home is 30 miles. From the moment I left Tires Plus, the Porsche tire pressure monitoring system showed my tires slowly losing air. By the time I arrived home, both tires were completely flat. Coincidentally it was the two tires Adrian aggressively attempted to sell me on replacing. I came to Tires Plus with four functional tires and left with -two- that were destroyed, coincidentally after Adrian's aggressive attempt to push for replacements. We later learned that Tires Plus had twisted our valve-stems to cause the tires to run flat as we drove home. This is the worst automotive experience I have ever encountered, I strongly advise avoiding this shop. read more

Fastest service I've ever experienced! Had a blown out tire off i95 and got a new one within minutes. Shout out to Jeff Gordon for the awesome service!! read more

I have 4 GM vehicles, 3 are vintage automobiles that I bring to car shows&weekend drives.My 1996 Pontiac Grand Prix SE Coupe 3.1L V6 has been in dire need of an oil change. The engine like most GM 3.1L V6's has a slight lifter tap upon start up. I called my local Tires Plus (I've been a Tires Plus Customer but have used different locations, in Cora Springs & in Clearwater, FL where I used to live). So I was calling blind for the first time at this location. t was Sunday, it was already about 12:00 pm. Taking a chance I spoke to Jeffson the manager. WIthout hesitation he said, sure bring it over we can fit you in! I arrived at 12:30 he wrote me up & I mentioned the lifter tap.He said, go over to O'Reilly's around the corner & pick up a quart of Lucas's Oil Additive. The car has 53,000 miles, so he advised me to do a High Mileage Oil n filter. He then told me we'll put in 4 quarts; then add the 1 qt of Lucas for you.Wow! I was stoked. W/in a half hour I was out the door.Jefferson=RockStar~! Thank you very much Jeffson. read more

Friendly and fast service! They notified me of current discounts to apply to service too.

They say 2 hrs and it ends up over 4 Young manager was very rude when I questioned how long to buy 2 tires and be back on the road Did not want to confirm time estimate Went across Congress to wait and have lunch , he called and I asked if car was ready and he said yes I get back and it's still up on the racks and needed balancing so I waited another 30 min read more

if I could give this store no stars I would. I had my car towed here for a flat tire and it took them 3 hours of me waiting for them to tell me they didnt have the tire they originally said they had. If I didn't ask the 3x how long until its done I would probably be still sitting here. one guy told me an hour ago they were waiting on the balance machine but In reality they couldn't find the tire because "the tire room is a mess". as Stephen said to me. don't come here if you don't want to wait hours on end, lied to or be played around. read more

Jeff is great and helped me out right away. Made my appointment online and added in my tire values - they were a little off so Jeff called and verified and got me setup correctly. Helped me find the best value tires for my car - especially needing 4, I was really happy because it is expensive. Ended up not having to break the bank, and best part was: brought my car in at 7:30am, was finished by 9:30am. That has prob never happened before in my life. Great work - ask for JEFF!!!! read more

This is a great professional tire shop. Came in with a flat tire on Sunday a Jeff G took his time to asses my situation and get me back in the road with a new tire in under 30 minutes. Definitely two thumbs up. read more

Amazing service! I was there a few weeks ago for a flat tire. Jeff did a fantastic job and repaired it within a few hours. Coincidentally, I picked up a nail on the same tire. I brought my car in this morning and Jeff refused to take payment, although it was not warranty work. I truly appreciate this kind gesture and would 10/10 recommend. read more

While driving to Marathon, our car tire gave out. Darrel M Williams was very sweet and got us back on the road in no time. Our vacation was saved thanks to the great crew! read more

First off Jeff is great. He quoted me a great price on the oil change and when I showed up to pay it wasn't one cent more than he told me. I will be going back to see about changing my back tires. Nice friendly staff. They didn't try to upsell me on a bunch of stuff I didn't need. This is my new oil change spot. When I get my tires changed I will be checking with them first to see what they can do for me. I recommend them. Thanks Jeff! read more

WASTE OF TIME I've been going there for a few years and I usually wait a couple of hours to install my tires, change brakes, etc but today after 6 hours of waiting (six hours) they didn't even touch my car. All I need was to check where the oil leak was coming from --- either from the gasket or the knob when they changed the oil. They couldn't even accomplished a simple 5 minute task. When I asked why they haven't done anything since 10 am at 4:30 pm they simply responded: "we have cars since 8 am". I wonder if they can't accomplish their tasks why do they keep taking more cars ? They should've told me, I am sorry we can't do it today instead of wasting my time !!! I am perplexed to level of incompetence. Please avoid this place read more

So a couple months ago I went bland bought four tires from tires Plus. I got the road hazard protection and got pretty good service that day. Sadly I don't remember the gentleman that helped me. My tire recently blew out, and I brought it in to be fixed. Adrian "helped" me. First he denied that I had no road hazard protection on the tires which was wrong, then he realized I had it but whoever it originally inputed it had put the wrong mileage and there was going to be a problem. I told him I wasn't paying for a tire so he better figure out how to fix it in the computer. They took over 24 hours to just put a new tire on my rim. I finally just showed up and figured if I was there waiting, it might light a fire under them to work faster. I was riding on my spare during this time. My boyfriend, who is a master mechanic, changed my tire to the spare for me. This kid Adrian, accused my boyfriend of stripping the lug nuts while using the 4 way tire iron. I put my boyfriend on the phone with him and he was very condescending and rude to my boyfriend saying "boss man, you did this", mocking him on the phone, and making jokes about him to customers in the office area. Finally he gets moving on my car, and I see him hammering the socket over my lug nuts and in an attempt to "reshape" them. Then he brings me one of the lug nuts to say that the cap is about to break off. Shocking considering he was just banging the hell out of it! He changes my tire out, really struggles with getting the spare back up underneath my Pathfinder, and tries to send me on my way. I told him that he needed to reset my TPMS, and he refused to listen. I asked another mechanic to do it and he didn't know how. Adrian kept telling me that it would reset on its own. I knew was not the case. But because at this point he had wasted even more hours, I just left. I ended up having to go to another tires Plus that knew what they were doing off of lantana in order to get my tire pressure monitoring system ireset. I don't necessarily think that the tires plus in Delray is all bad, but I would avoid Adrian at all costs. He's very cocky, he thinks he knows everything, and he clearly makes obvious mistakes that wasted my time and gas money. read more

Tires Plus - Impact gun that Adrian CLEARLY USED improperly to stripy lug nuts. - Tires Near Me - Delray Beach, Florida

The scheduling app on their web site means nothing. Don't waste your time with it. I booked a 9:00 appointment. Two hours later, my car hasn't been touched. read more

Although I showed close to closing time. Jeff the store manager explained to me his techs are on there way out but he took it upon himself to change my oil for me. Im really thankful that he did. Thank you Jeff for prioritizing your customer needs. read more

I took my car in because the tire I bought a few months earlier was not holding air that was at 1: 45 pm . I was told my tire was still under warranty so their would be no cost for the repair , so I left my car and returned to work . At around 5:00 pm I received call asking if I wanted to replace my others tires I said no but then Jeff told me the wires was showing and he had to change the tire and that I needed a wheel alignment right away, so I said go ahead . At 6:45 I went back to see if my car was ready still not ready ,upon getting off from work at 7:00 I returned with the same response still not ready . I asked why it was only one tire it never took thing long before , he went and got Jeff . Jeff stated you agreed to get a wheel alignment and I want to show you a deal on the other tires that I told him I didn't want he pulled my car down drove it out like the dukes of hazzard and didn't do my wheel alignment until I questioned him he said he thought I said something , he said okay we will do it now . They did complete the alignment that he told me that I needed right away . My car wasn't ready until way after 8. I couldn't pay with my tire plus credit card because the guy in front said because it was way pass closing time that Tire Plus card won't process . I paid and left as I was going down the road my car was pulling a lot to the left so I returned and again spoke with Jeff . I asked him to show me tire with the wire out so that I could have a picture of it because my Husband had checked the car and told me to take it in for service and we had no wires showing . When I explained this to Jeff as he showed me the tire he stated " I missed worded that I meant the trend was running low ". I said well my car is pulling to the left and he said it's going to do that until you get new tires . I asked so why did y'all lie to me, he said what do you mean and I said if you knew all this why would you tell me I needed it done right away . I also said, that I will never come back because of the way he treated me and I end up paying $408.32 for a new tire that costed $224.00 for a buick really . If I could put a rate of zero I would. They are liars and mislead people to make money so sad. read more

This is one of those "if I could give it ZERO stars I would but since I can't I have to give it a one star review!" Made an appointment for 11am, dropped my car off ten minutes before the appointment just to have a leaky tire looked at. Heard nothing back so called around 230 and was told my car was next to be seen.... called back at 5p and was told the same thing, my car is next to be seen! So it sat there from an 11am appointment until 5p and wasn't touched ! Ended up just picking up my car and will take it someplace else with Better customer service! read more

We've been here twice now for tires and brakes on two separate vehicles and both times experienced excellent customer service. Employee actually talked us out of some service we thought we needed. Could have just as easily done it and we would have been none the wiser. Refreshing! read more

Bought tires here 2.5 yrs ago and was happy at the time. Unfortunately I developed a slow air leak in one tire recently. I went in and after they evaluated the situation told me I needed new tires because of dry rot caused by Florida weather. In questioning why, I was told they had sold me new tires but they were manufactured 3 yrs prior to that. Hence they deteriorated while sitting on the shelf. While they offered a discount because I had only 25k miles on them I wasn't interested in buying from a company who sold me old tires the first time. I had paid full price the first time and expected tires to last 50k miles not less because they were new but sat on the shelf deteriorating. Seems like a big scam. Definitely would not recommend. read more

0 is the rating!! Made an appointment and was quoted $86 for a synthetic oil change. When I arrived I was told by manager that there was no record of appointment And that the price qouted was impossible and that the oil change would cost $156 !! i showed him the record of the call that set up appointment and he basically accused me of lying!! Not the first time I had problem here. I purchased my tires here and have previously had various services. I will not be going back and advise potential customers to take heed! Not a place you want to do business!! Lake Worth Rt. #441 location read more

I bring my car two months ago for tire replacement and manager there told me a good Continental with sidewall thing , guess what , when i get home and i see the tire it wasnt the one i get charged for and told him hey whats going on. he told me iam sorry i have to give you a discount because we dont have that tire . WTF !! i went 2 weeks ago to make a alignment for my wife car , i went for test drive , and the cars was pulling to the right and bring the car back at next day and they hold the car from 7 am to 9 pm , i said why you didnt call me to pick it up ? they said they forget about my car and the guys who work in the back told me , i get order to no touch your car for unknown reason . i bring the car yesterday september 8 for alignment ( i have membership 4 unlimited alignment ) and guess what AGAIN my car was pulling to the right , i left it this morning again at 11am and now its 5:30 pm and a have no news about it..! NOT RECOMMENDED AT ALL.. MANAGER try to fix everything just making a discounts. i dont need any discount i need to get my car fixed the was it should be thats all.!!! THEY ARE SCAM PEOPLE , FROM ADRIAN ,DARREL AND THE MANAGER ( I DONT KNOW HIS NAME ) DONT RELY ON THIS PEOPLE THEY ARE A LIAR ..!! I HOPE MANAGEMENT OF TIRE PLUS READ THIS and CAN DO SOMETHING ABOUT IT . i was reading the past reviews and pure coincidence with all of the low feedback . PURE SCAM.! if i can leave no stars i would, but no options..!!! pretty sad but true.!! read more

Jefferson provided outstanding service as an advisor--everything was exceptional, from his communication to his expertise. I'll definitely be returning. read more

This is my go to automotive shop. I especially love the service that I get. Jeff is worth his weight in gold! He is very professional, kind, honest, friendly, and extremely smart and capable. He runs the show! read more

This is my go to place for service. I won't have anyone else work on my car, which is a 2009 VW Bug, except Tires Plus, unless it is a repair that they don't do. Jeff, the Manager, is the best. He is honest, very knowledgeable about the business of cars, won't try to sell you something you don't need. He is very caring and considerate of your time as well. Your car will be ready at the time he says it will be. I can't say enough about his place. I highly recommend it to anyone, and I know they have been shorthanded for a while now, but it's still the best service you will get over any other place around. Best Manager (Jeff), best mechanics, and best customer service!!! read more

I recently moved down south from Orlando. It is a very scary feeling when you find yourself alone on this side of the road with a flat tire in a Area mostly foreign to you. A friend managed to help me and plug a tire for me. The next day my check tire pressure light came on once again. I then drove to tires plus immediately and was greeted with a friendly smile. I really appreciated this after the unfortunate Iuck I had. Tires plus found another nail in a DIFFERENT tire if you could believe that!!!! They gladly patched it up for me and it cost less than $25. I was afraid I was about to spend hundreds of dollars on a new tire. Not only was excellent service was given, it's been a week and the tire has held up. They also made sure all 4 tires were good to go before I left. This is now my go to place if something happens with my car. Thank you tires plus! read more

Very little wait super helpful and friendly staff. The only thing that I would complain about is the fact that they charge for the tire plus $35 in instillation on top of the tire cost which wasn't mentioned on the website or when I called before I got there. read more

I was in the area for the weekend for my husband to participate in a seminar. We did not get a chance to rotate the tires and change the oil before we drove down from Orlando and it was definitely due. We use a Tires Plus in Orlando and so I wanted to find one in the area to perform the services. I was a little nervous about having this done by someone I don't know (I have heard horror stories about oil changes gone wrong and causing problems when people were on the road.) This was a convenient location and, due to mostly very good reviews, I decided to give them a call. My records were in their system so no issue with the complementary rotate and balance. I discussed what I needed done and confirmed the price for a full synthetic oil change. I was pleased they honored the price I get in Orlando. They were able to get me in the next morning and were honest that it may be a 1 1/2 - 2 hour wait. I arrived the next morning and was treated very courteously. They were very busy, there were a few people ahead of me and only one person working the counter. While waiting a 2nd person arrived to help check customers in. Once again they explained that if would be 1 1/2 - 2 hours but they would do they best they could to get me out as soon as possible. They were very busy. The waiting area has comfortable leather chairs and a TV so not a problem. I was impressed how they treated other customers while I was waiting. One customer had a flat on the highway. They brought the tire in and it was not repairable. They were treated very courteously and patiently. They were very helpful to find a cost effective solution and clearly explained all of the options. The customer seemed very grateful. My car was ready in a little less than 2 hours as they had promised. Upon checking out I found out that Eswin is a former Marine which made me even happier I selected this location. I love working with our vets!! After checking out, as I was going to my car, Eswin came running out with some cleaner and a rag. When he drove my car around when it was completed he noticed someone got shoe prints on my carpet. He wanted to clean it up for me and made sure I was happy. This is an extra step that not everyone would do. All in all, this was a very positive experience. I get the sense that they are honest and have integrity. If I were ever in the area again I would not hesitate to go back to this Tires Plus location. read more

Great Service! I just moved into the area from Miami where my preferred repair service was Tires Plus on Bird Road and have used them in Kennesaw, GA. Needing to change my oil I went to the nearby Tires Plus. My records were complete for my car and available to the service guy. Generally, i am wary of recommendations (up-sell) from these places but when the service manager showed me the area needing a repair I agreed. I had also paid a few years ago for lifetime alignment, so we went ahead and did that, as well as rotation (free). The results were fantastic! My car tracks like a railroad train: straight and true! The car runs great, tire pressure spot on, and my 93,000 mile Altima purrs! Thank you Tires Plus team! read more

I don't think I've ever experienced worse device anywhere. When I came to pick up my car, the car was completely scratched up and covered in sut. When I mentioned it to man you check me out, he berated for suggesting the store would have done anything wrong. read more

If I could put 0 stars I would. This was the worst experience I've had in a tire shop. I wanted to get an oil change and they charged me $100 for it my care is only a 2019 civic with less than 50k miles.... This place is a scam and they never called me to let me know when my car would be ready, they would have closed shop and left if I had not went back to check and when I picked up my car it smelled like cigarettes inside as if someone was smoking in MY CAR. I told everything to the cashier when I saw this horrible job done and he didn't do a thing about it and told me to come back tomorrow. IF YOU ARE THINKING OF COMING HERE DO YOURSELF A FAVOR AND DONT read more

This place deserves 0 stars. I don't usually write reviews, but this was probably the worst experience I've ever had. I dropped my car off at 1:15 on Saturday to have them check a tire pressure light, rotate tires, and a oil change. They close at 5pm so when I didn't hear back by 4:30 I called. The manager that answered said my car was being worked on now and would be ready by 5pm. When we arrived at 5 they were just getting started on the car. I was sitting in the parking lot when my husband noticed oil was pouring out of my car on the lift. 10 minutes later someone came out to tell me they cracked the oil cap. They didn't have a replacement. They called another store and someone was scheduled to bring over a replacement cap. We were told to wait. This was 5:30. We walked next door for about 45 minutes. Still no update. When we came back apparently they did not have the correct oil cap and it would not be fixed today. Obviously the car wasn't drivable. We were told to call at 9am Sunday and the car would be ready. We returned at 9am Sunday and the car was parked out front and appeared ready. The manager said "we replaced your oil cap at no charge". WELL NO KIDDING YOU BROKE IT! Then he says "we checked everything out completely and you're all good to go". Then tried to charge me again for the work after I paid the day before (regretfully). I returned to my car finally to find the tire pressure light still on. I walk back inside and tell the manager. He comes out and and takes the car to reset the light. I asked him, "did you check and rotate the tires like I asked originally?" He could not answer. So the primary reason I brought the car in he didn't know if the work was done. He could not tell me if the tires were rotated. I paid for all of this. At this point we are furious and have wasted so much time at this place and nothing was resolved. We leave hoping nothing else is broken. Not to mention my car has 31,000 miles and my next oil change is documented at 15,000. Clearly the wrong car!!! I reported this disaster experience to the corporate office and they said someone would reach out to me. It's been 4 days and I haven't heard a thing. News flash tires plus....this was in my tire! Way to go. I had a flat tire the next day DO NOT GO TO THIS LOCATION! read more

Tires Plus - Tires Near Me - Delray Beach, Florida

I had a nightmare of an experience at this shop. I was promised and confirmed an appointment, waited there two hours to no avail and it was a complete joke/waste of time. The reception guy was rude and talked so much crap about his own staff. With reason- the person in charge that day (ADRIAN) who promised me an appointment ended up leaving one hour before closing time. He left without making sure all jobs were finished and a mechanic had to double check on me- by then I was furious. Why would a supposed "manager" leave an hour before close before making sure all customers were attended to?! Completely unprofessional and this kid should not be in charge at all. Do yourself a favor and avoid this shop and the service "manager" ADRIAN at all costs please!! read more

Waiting in line for 20 minutes and still waiting. They helped one customer in that time. Only one person working behind the counter. Laughing and dancing. Not making eye contact with any of the many people in line. This is not the first time I have had bad customer service from this place. If I had not already bought my tires here I would not do it now knowing what I do. read more

Recently got 4 new tires changed, service was fast, price was competitive, and I will be returning for regular service. Highly recommend. Thank you! read more

I was forced to go to this place. They replaced a tire fine. Of course there was a slight upcharge for $160 to replace the tire. I also did alignment for$100. I shouldn't have done the alignment. On the drive home on the highway, the splash protector in the undercarriage came off and got damaged. I brought it into Audi, and they said they needed to replace it for $850. That's right, changing a flat tire cost me $1000+, all because the staff rushed through the job. Stay away from this place at all costs. read more