I'm very pleased with mechanic, Andy. He's both very knowledgeable and pleasant. Zach, at the front desk, is always attentive, and good at scheduling. I highly recommend West Delray Firestone. Nirit Weiser read more

I went to Firestone on Atlantic ave. My car needed a gas throttle part and a new battery. They put in a original Toyota part not a after market part and replaced the battery. The service and knowledge is great. I felt better using them and they gave me some great discounts to keep my business and fix my car. Thank you Firestone on Atlantic ave in Delray Beach. I know they might be a little more expensive but they guarantee there work and do a great job read more

Bait and switch! For the past 3 weeks I have attempted to purchase a set of tires from 2 different Firestone Stores. 3 weeks ago I was told the tires were discontinued but they had a tire for more $ but was a better tire. 2 weeks ago I went to a second store and got the same answer. It's now 3 weeks later the tires are still advertised on their website and still discontinued. Both stores say they have no control over the website but both used the same tactic to switch me. Their tactics are cheap and not in anyway in the spirit of good business. BEWARE! read more

went in on 7/29/2026 for a tire patch told them was passenger side rear when completed after approx. a hour and half i was told i had a nail in the rear right tire as well now to find out rear right happens to be the passenger side rear huh well that tire still leaking so what tire did they patch called now they want another $33 to patch the tire they were suppose to not to mention i don't have time to spend another hour and half waiting.... get with it firestone you patch a tire that wasn't asked if you even patch a tire at all very disappointed and will never go there again i was asked to email firestone here socialcare@bfrc.com not sure why all they told me is someone from the store would reach out to me within 2 days. am i suppose to ride on a tire i have to add air to everyday for 2 days till i hear from them lol what a joke and crappy customer service not heard a word after that and now both rear tires are losing air the one the were suppose to fix and didn't and the one they said they fixed which i doubt they did Invoice # 610126 Kevin Rhines read more

These guys are probably the most honest tire and auto repair service around. They give you the honest truth about what's going on and what you need and what you don't need. We asked them questions that we asked other auto repair shops and other Firestone and these people were the only ones who answered honestly And gave us a great deal. read more

See all

Gave military discount and comparable pricing got my vehicle done same day when dropping off at 7am and I was back to work the next day.excellent service thanks ray.goid job mechanic.ty for fixing my coolant bypass valve relay.tough job.4.5 hrs read more

They've been servicing my vehicle for several years now and I've never had an issue. Staff is friendly, you can drive up to top off the air in your tires and pricing is a lot better than the dealer! See Michael! Use the Firestone website for coupons and promotions as they'll honor them. Research what's going on with your car and ask questions so you can learn about it. Recommend them and priority if you make an appointment. read more

I had a large nail in my front left tire Mike Kiminas , after a brief 5-10 min wait went out to the parking lot and reassured me that his service people could remove the nail and a new tire would not be necessary. Because of a busy day it would take 2-3 hours. He called us less than 2 hrs later and the car was ready Mike was efficient, courteous and helpful He also kept aside an I- pad i inadvertently left there Mike made an unpleasant experience bearable and I would use Firestone again mainly because of him read more

Very reliable and courteous service. I buy all my tires from Firestone and they always guarantee the products they sell.

Great service and customer service from Chris ! Have been there several times and Chris is always helpful and gives great service!

Appointment made and service was on time. Estimated wait was shorter than expected. We had tires rotated and balanced. New wipers. All done correctly and at a fair price. read more

I posted a 1 star review but I went back to Firestone with the service invoice from Greco Chevrolet and got different information than I did last week. My auxiliary battery in my Camaro that powers the computer and fobs needed to be replaced but they don't have the Chevy computer reset equipment so I really did have to go to a Chevy dealer. I had the manager print a quote for the same battery and install for a total of $287.70 - Greco charged $670.16 for the battery, labor, misc and tax. It was $120 labor just to set the computer to the new battery! I was told last week they could have done the work but the manager today said I was given incorrect information and it needed the Chevy computer but was terribly overcharged for the work. read more

I can't say enough about the peace of mind this Firestone location gives me. We've all heard stories about someone getting ripped off by a mechanic on a car repair but that is never the case here. I am the 2nd generation in my family to use the wonderful mechanics working in this location in Delray Beach and I've been using them for all of my maintenance and repairs for 21 years. I also buy my tires from them as well. When I have any trouble with my car, they are quick to diagnose the problem and I never feel that I am being overcharged. When my tires are low on air, I pull into a bay and they quickly and courteously fill them. They do my routine oil changes and tire rotations. And all of this service is done quickly and with a smile. I have recommended them throughout the years to many friends and after the initial visit, like me, they've become customers for life. It's comforting to have a quality car repair shop that I can always depend on. read more

Best car and tire place in the area ! Tried several other similar businesses and they have awful customer service BUT not at this Firestone location! I take my car her for oil changes, brakes, tires and anything else that comes up! read more

Ray was absolutely fantastic helping me secure four new tires after I ran over a nail. He pointed out that my two front tires were completely bald. Gave me the best discount that he could and did not pressure me with an upsell at all. That would have made me walk-out anyhow. Did everything in record time ordering my tires from Hypoluxo and getting them down quickly for installation including the alignment of my car. I am very happy with the service and was really surprised at how fast he made everything happen. I would use them again, and I highly recommend them to others. He explained everything to me in a professional manner along with the price and warranties. I walked out very happy, even though this was an unexpected expense for me out of nowhere. read more

Made an appointment at 11:00 for oil change, tire repair and tire rotation, Car was finally taken in at 12:15. They took 3 walk ins before me. Took 1.5 hrs to do the basic work with another car blocking me with an a/c problem. Then the car sat outside for 15 minutes before someone checked me out at 1:40. read more

I had a terrible experience at Firestone on Atlantic Avenue in Delray Beach. I bought my car in because the air conditioner wasn't working. They charged me $929.55.. My air conditioner was never fixed and it was still blowing hot air. I went back they charged me another $800 now this time they changed the thermostat.. Why didn't they do that the first time? Didnt know they charged $190 an hour for labor. They said they worked on my car for over two hours while I saw it sitting in the parking lot for hours when I drove by. I spoke to a man named Steve more then once he is nasty arrogant, and should not be working with the public. And this man Marcus wasn't any better. Be careful I know Firestone makes a lot of promises and they been around for a long time. Do your research. This place is a rip off and unprofessional..Good luck read more

Fire Stone is a great place to get an oil change, but when I got my service done, they said I had dry rot on my tires. I took it to another place to get a second opinion, and found out it was not true. To lie about that is inexcusable. read more

About 5 months after an oil change at Firestone, my check oil light popped on. I saw a Jiffy Lube nearby (I was out of town) and headed in. I had very little oil because it had slowly leaked out. The mechanic said the person who did my last oil change didn't put on the caps fully. Also, the air cabin filter that I paid to have changed wasn't changed. I didn't like my service there because the mechanic kept coming out to the waiting area to upsell services and parts and this latest incident just confirmed my suspicions. read more

I waited for an hour and a half just to wait for an estimate for brake pad replacements and my car hadn't even been moved. There is no sense of urgency among the disrespectful staff. Overall awful experience. read more

I took my car in the other day for an oil change and to get my brakes checked which were shot. They call me and charged me 150 for the oil change and tell me I need front and back brakes with rotors. They quoted me a price of over 1800.00. I called a local mechanic I know and he quoted me just over 700. I called these crooks back and told them I got a better estimate, the guy on the phone had an attitude. I Took it to my mechanic the next day and my bill was 727.00. He had trouble getting the wheels off and was convinced Firestone put them back on as tight as they can so he had to strip and crack the lugnuts to get them off. Since I turned the job down, they decided to make it hard for the next guy who had to replace my breaks. I asked around after this happened and multiple people have had terrible experiences with this company. Take your car anywhere else but here. read more

If I could give a zero I would. I called and made an appointment to have a tire checked. I was on time for my appointment and waited. Over 1 and 1/2 hours later no one has looked at my car. I asked the manger what was happening and was told that appointments take over an hour and half to get helped. Then why did I make an appointment??? Waiting a reasonable amount of time to get service is one thing. But this manger was oh well tough. Don't come to this location!!! read more

I am extremely unsatisfied with this location and it's staff. I went in to get the two front tires changed and they installed 2 completely different sized tires. Not sure how a "professional" would even get the sizes wrong and there was no one to catch this error before I left. But mistakes happen and I understand that. However, I called the following day and was told by an employee to come by 7pm and they would be able to change it. I come in at 6pm and I'm told they can't do it because everyone left at 5pm. The miscommunication at this location is incredible. I don't know why someone would tell me to come when the mechanics leave at 5pm. The service I received has been extremely poor and upsetting. It's a waste of my time. Useless and pathetic service. Do not recommend for anytime to waste their time here. read more

My tire light went on my car. I looked up for the nearest Firestone and it was yours on Atlantic in west delray . I just pulled in and asked the first man I saw and asked what I can do to get it fixed He took care of it it 10 minutes and was such a delight . I'm 81 we are in the middle of a heat wave here, he would even let leave my car . Kudos to your company for their policies on how to treat customers well and for hiring someone that represents you so well. read more

Jay scheduled the work and got the new battery installed quickly and at a good price.

Didn't rotate tires as requested but rather tried to up sell me on other services I didn't need

Unbelievable, I've never had so many screws in my tires and NO It wasn't sabotage. 4 times already here in Delray. Anyway every time I've gone into Firestone they've taken care of me prompt, reasonable price and good customer service. read more

After patching up my tire, the Delray Firestone threw my spare in the wrong way, didnt screw it back in, and threw my tools back into my trunk scattered everywhere. When I asked for a towing company reccomendation to bring my car over, a guy named Rob gave me the first half of the phone number, forgot the rest of it, then told me he forgot the name of the company. That was just my first experience with them. Before road tripping back to MD from Florida, my dad brought my car here for an oil change and tire allignment. My car was brought back with an engine check light on and I was told to "go to Ford because my sensor wasnt working".... even though it worked fine before bringing the car in. After driving over 1000 miles back to MD- my "empty oil" light went on. Turns out when they changed my oil, they didnt put the cap back on. My cap was laying in the middle of my engine with oil all over it. When I brought my car to the Firestone in Maryland, I was told that there was nothing wrong with my sensors and that I was lied to in order to make commission. I was also told that there is a process that every Firestone must go through before giving the cars back and that those steps were not taken with my car by the manager here in Maryland. The manager apologised on Delrays behalf and fixed what they broke in my engine that made my light go on, gave me a new filter, changed my oil, cleaned the oil off the engine, and didnt charge me. The Delray location is sloppy, unorganised, doesn't care about the customer or their quality of service- and I will never go back there. Had the manager in Maryland not done what they did, there would be a lawsuit happening in no time. read more

I called the store for a quote on fixing the lock on my Beetle. They said $150. I dropped the car off. Got a call they broke my interior door panel into 5 pieces and the repair was gonna be $650.00. Shady business, Buyer Beware! read more

This Bridgestone location takes advantage of women! My elderly mother was there 5000 miles ago getting her front pads and rotors changed for $500 (The parts for this actually one cost less than $100 retail at any parts store). Yesterday, her car started jumping when she was braking, so she took it back today. Her service rep at the desk told her she needs new rotors for another $500. She told him she got new rotors last time, how could I possibly need them again. He said "It's metal, I can't keep it from wearing out." No one can afford to get ripped off, but my mother especially. She is on a fixed income of less than $15,000 per year. After calling me in Texas, I told her how to examine the brakes with the mechanic only to find out that Bridgestone are liars, and did not change the rotors the last time she was there, like she paid for and they said they did. (That's now only $40 in parts retail, and they charged her $500.) I got on my mother's cell phone with the service rep, asking his name. He would not provide it until I had asked three times; Courtney. I then asked to speak with the service manager. Courtney held the phone close so I could not hear anything, and after a few minutes he gave it back to my mother telling her, "It's taken care of." My mother and I both said to each other "What's taken care of." I hung up with her and immediately called their rip-off shop, asking for the service manager again. I was on hold for 15 minutes before I hung up. In the meantime, Courtney clarified with her that the car would be fixed at no charge. It's not okay that they were caught in a lie and tried making it right. How many other women have they lied to that did know better? This company lies and cheats! Had I not been involved, they would have charged my mother $1000 total for $100 in parts, lying to her the entire time. Their on hold message talks about their "Triple promise- fixed right, priced right, right one time." They've failed miserably on all three promises and deserve a ZERO! read more

I've taken two vehicles to get two new sets of tires at this location. Both times they've turned it around in less than 24 hours. Friendly service and honest pricing. They even upgraded me to a nicer set of tires for $20 just because they saw I was a repeat customer! No slick salesmanship or arm-twisting, just fair and matter-of-fact service. If my car makes it another 70-80k miles I'll be back for another set. read more

My last oil change I asked to replace my wipers, I paid for them and 3 hours into a drive to Ocala realized they did not replace them. When I returned to the store, they very unapologetically said they had to order them, no explanation as to why I was charged and no one said to come back. I gave them another chance yesterday. I made a 530 apt., arrived at 515 and was told they couldn't take me, I asked them to please fit me in as I left early from work. Rude response and said it won't be ready until 7, which was fine for me. When I picked it up at 640 the oil change light was still on in my car. I asked about it and the mechanic told me they close at 7 and I was inconviencing them. He then told me to come back tomorrow or would be better to go to my dealership. Their customer service has gone way down. I am disputing the change as I am pretty sure it wasn't even done. read more

Ray was amazing. He was able to source a run flat tire for my BMW X5 the same day and get me in and out in less than an hour, on a Sunday. His quote was the lowest and the turnaround was impressive. I had Tire King quote me more and 2 day wait to get the tire. I don't write too many reviews but this place deserves 5 stars. read more

I had a flat tire and called Firestone on a Saturday and they were able to squeeze me in! They also looked at my tires and gave me a recommendation based on my needs. I also appreciated that they did not try to sell me things I didn't need. Will be going back with anything else I need. read more

I needed a tire repaired and went to Firestone. The staff is friendly and very efficient. read more

Firestone Complete Auto Care - Firestone - Tires Near Me - Delray Beach, Florida

I must honestly say this has been the best customer service I have ever received. Thanks to Norm (supervisor) and Mike they helped me out in a terrible situation that BMW West Palm put me in and I can't thank them enough. I will never go to a car dealership for my repairs and will stick with this Firestone. I am going as far as to bringing them lunch when Norm and Mike are working - which is the least I can do. Thank you so much for such an effortless experience and best service received! Courtney read more

Ex experience today at this Firestone dealer. I had four tires put on my vehicle. No problems at all, customer service was Ex! Very clean waiting area which was nice to see during these times. I will return for further work. read more

having put my self behind the 8 ball and overdue for an oil change I tried them again, never again, been a couple of years, all new staff, same old same old service wise. Oily hand prints all over including the door handle which couldn't have been missed, oil all around the fill hole, obviously tested the battery and didn't put the protective cap back on. Won't be doing that again read more

See all

Had a tire fixed there, they threw the spare back in to the trunk haphazardly without securing it, on top of other items in the trunk, It was a mess. As I waited, Every customer was up-sold, told they needed something for their car, something more expensive, something they didn't come in for. I could see if it was 50% of those I observed, but every customer..... that is an anomaly, a sales technique or decision via management to generate more business. In fact, I saw two elderly customers, separate from one another, come in and question their bill and the work being done. Is it the worst place to take your car, no, is it the best no, if you have to go there, just beware of what is going on...I have not had extensive work done on my car there, so I can't say how good or bad the mechanics are, in all honesty. This review is based on the minimal work that I had done there. read more

Everyone I talked to her was very polite and helpful. They provide good customer service while face to face or over the phone, but I have to question how honest they are. All before the price of labor, they wanted to charge me nearly $600 for a pack of 4 engine coils(I bought a pack of 4 new at autozone for $220, could've got new ones online for $20 a piece), and $80 for 4 spark plugs(I purchased a pack at Autozone for $45). I understand to expect a certain amount of up charge, pull double to triple seems crazy. I had other work that I was told I needed as well, but due what was mentioned I question the legitimacy. Simply put, I think my business would be better spent somewhere I can trust. read more