if you like it when people take the time to tell the story with their review, then this is going to…read morebe one you may enjoy. We have four cars in the family and we use the Lake Worth Road location of Discount Tire for them all (half an hour and four tires stores we pass on the way to get there). Here is my best example of why: We have two Tesla Model X's and the design has a flaw in the way Tesla sets up the camber (no, this won't be a technical story, but you need a couple technical words to set the tone) the flaw makes you burn through tires within 8-11,000 miles. Strange, rotten, but true. So on my prior replacement, Juan here at Discount Tire let me know that there is a company that make a camber kit to help the problem. I researched it and bought both my Tesla's a kit that was supposed to fix the issue and felt smug that I outsmarted the problem. However, Tesla had multiple layers of problems they hadn't solved and I didn't know it. The parts of the rear tires that were visible looked brand new, So I continued happy and smug until I got a nail in my rear tire, and that saved me. I stopped at a convenient roadside tire stand, as I was an hour from Discount Tire, I thought a patch done by another shop would be fine. When they looked, they were shocked - the far inside of the tires, where you couldn't see, was down to the cords on both rear tires. I got back in the car and gingerly drove the hour to Discount Tire. I knew I could trust anyone to put on a bandaid, but if I needed surgery, there was only one place I could trust. I arrived at Discount Tire to my favorite customer service advisor, Juan. He started by getting me a credit back from the tire maker for the uneven wear - bonus, as I hadn't remembered tire makers do that, but Juan just went about trying to do the best he could for me. He ordered in a new set of rears and I left the car and showed up the next day for the install. In the meantime, I had researched Tesla's and found there was another layer of problems - you set the alignment at one level, but the air suspension goes to four different settings, so you wear your tires out by the change in settings. So I figured out how to set them to stay in one place - there, another Tesla issue fixed! As the guys were starting the install, I cooked up a plan to fix the rest of my Tesla's problems once and for all. I wanted to replace all four tires and go to different wheels that weren't staggered, so I could rotate them properly and stop the wear in only one spot. I also wanted to stop having the car bang over the smallest uneven patched in the road, as it was on 22" wheels that look nice, but show no mercy for the occupants of the vehicle. I thought I had time to research and get the right choice, but these guys are super speedy and had already put the new tires on, by the time I figured out what I wanted to do. As a result, I didn't want to drive on the new tires as I wasn't planning to keep them. They couldn't take them off and put on the old ones, for, as the only reviews that are negative here state, they can't be liable for putting on faulty tires (or taking nails out of the sidewall) - this is frustrating, but it bears mention as it also saves you from doing silly things and hurting yourself. The wheels would take a week to get in. I talked with Dustin, the manager and he told me he was willing to keep the car on the property and move it into the garage every night until the wheels arrived. I know he couldn't have been happy about that, but man, you wouldn't know it to look at him. Just the perfect image of professionalism when facing an adverse situation. It got worse for them. Having taken this on, they moved the car around for a few days. However, then I had to come by and ask that they plug the car into the wall socket, as it was about to run out of electricity - Tesla's don't have a reserve tank, they just go dead. So they kindly agreed to do so. Ben and Juan moved the car in and out, charging it daily as they did. When the wheels finally arrived, they had them mounted up with new tires, fully aligned and ready to go in under 90 minutes. Discount Tire and Tire Rack share common ownership, so you always get same excellent prices Tire Rack advertises, without having to pay the shipping charge. It is genius. Anyhow, Juan rang up the sale and Dustin had kindly authorized giving me an additional discount. If I was the boss, there is no way I would do that after all the extra trouble I had caused. It was a really kind extra touch that shows how classy these guys are and how well this store is run. So, I'm back to feeling semi-smug, as I really think I've solved all my Tesla problems. We will see if I'm right, but the car rides like a dream on these new 19" wheels. Thank you so much, Juan, Ben and Dustin - I'm your customer for as long as you don't get sick of me!!

Went to get new tires, the mechanic comes out to tell me the lug nuts should be replaced. I told…read morehim no, so he came back out with another guy and stripped bolts to tell me they have to be replaced. I said no, so they damaged the bolts to make an extra sale, unprofessional.

Been waiting since 3:15pm, just for them to pull a truck out and close the garage, walking out 5-10…read moreminutes later, I asked "are you guys still open" was told "no; we can close whenever", I said "only asked because google and I called you said 4pm". Very poor customer service. All I needed was a tire patched and called ahead and everything just to be told no, I am just a girl...

Andre' has always been friendly, accommodating and honest. He does not try to upsell any repairs,…read morehe will actually tell you when a requested repair is not needed! If you are looking for a dependable neighborhood garage, this is the place for you...

Outstanding service!! They fit you in even when they're busy.. Everytime I come here I leave happyread more

I was pleasantly surprised. I found a place that was honest respectful efficient and reasonable…read more I went in there thinking I needed to use tires for my car and then after he removed both tires he said one tire really didn't need to be replaced as it wasn't gonna be much different than the one he gave me and didn't want me to waste my money They're used tires were very reasonable service was quick and I am very happy save me a fortune

i took my car to have a a tire plugged and was presented with a 4 page list of critical repairs…read morethey found while installing tire totaling $4,200. I then took the car to my trusted auto repair facility and mechanic for further inspection. I was told that not one item on the list needed repair or replacement. These folks are SCAM ARTISTS preying on Seniors and consumers and should be avoided at all costs.

Great people to do business with. Very clean facility. I highly recommend them! You will be happy…read morewith the two ladies.

This is a great tire store. I had flat. They didn't try to sell me new tire. Very nice professional…read moreattitude. I highly recommend

Great service and great prices I called and they were able to fit me in when I got there…read more Definitely going back.

Super happy with my service from Tread Connection - Boca Raton. Communication was crystal clear and…read morevery prompt. Quote for tire install was quite reasonable. Both the management as well as my tech were pleasant to deal with. Got an appointment real quick and had perfectly inflated new tires before I knew it. Would absolutely use them again. Thanks guys!

This is the first time I used a mobile installer and it was a great experience compared to the last…read morefew times I needed to visit a shop and deal with appointments that can't be found and excessively long wait times. The fact that I was able to schedule the installation during my work hours, having the service performed in my office building was worth it as I didn't need to take time off or use personal time during the weekend. I called Jeff prior to ordering the tires (ordered my tires online and shipped to Tread Connection) and he was patient in explaining how the process works in regards to him receiving the tires and then confirming an appointment with me for installation. The appointment was punctual! Scheduled at 11:00 AM and I received an ETA text message letting me know they were on their way arriving at 11:05 AM. Jeff was very cool, professional, and definitely worth recommending. He provided a card with more information about the company and also mentioned they are able to get tires as well, so next time I will be considering them for a tire purchase as well and having an all-in-one solution.

I appreciated the professionalism of the staff. The repair was completed correctly, and they…read moreanswered all my questions. The only issue was the waiting time.

Talk about customer service! These are the people to bring your car to for any kind of wheel or…read moresuspension service. I was recommended them by a friend and I will never bring my car anywhere else for alignment ever. I brought my Lexus in for an alignment because my front tire had some cupping on it. I dropped it off at Weber and after about an hour I got a call back from them saying that they couldn't charge me because the alignment was spot on. Any other shop would have charged me for nothing.

If I could give 10 Stars I would!! Literally called them in the morning after another company was a…read moreno show the day before and they were in my driveway within an hour & half! Professional, reliable, friendly & cost efficient for coming directly to your home! Had 4 new tires mounted and balanced all under an hour! HIGHLY RECOMMEND will DEFINITELY use them again for everything!

Very disappointed. Knowing it's a flat tire and stuck they have been working on a quote for my…read morerequest for going on 8 hours now ridiculous. Will never look to them again for ANY service..