Went there yesterday with a damaged tire which, not surprisingly, could not be fixed. While I was waiting in the spacious waiting area, I checked Consumer Reports, chose a set of Michelins, checked the price at Costco. Tires Direct matched the Costco price within a few dollars, gave me a discount for cash and ordered the tires. Exactly as promised they called today to confirm they received the tires and they could install at 1 pm. The install and alignment took about two hours (as opposed to all day at Costco). They offer free repair of road damage in the tread and free rotation. I feel very lucky to have them nearby and I will likely use them for other work on my car. They are such nice guys too. read more

My prior experience getting a new tire here was positive so when I needed my tires balanced I returned here. However, they didn't do the job correctly and wouldn't take responsibility for it. I know they didn't do it correctly because when Tires Direct balanced the tires it did not resolve the mild steering wheel vibration I was experiencing at speeds over 60 mph. When I took it to another shop (after Tires Direct supposedly balanced the tires), they reported that the RF wheel had an irregular weight pattern and was .75 oz out of balance and the LF wheel had no weights at all and was 2.75 oz out of balance (which is significant). The other shop balanced them with road force balancing and that solved the vibration issue. When I called Tires Direct to let them know about my experience, they became defensive and told me that the balancing numbers at every shop will be different and they did nothing wrong. Perhaps the numbers can vary, but the point was that whatever balancing they did, didn't actually fix the issue - so I wasted my money by going to them. read more

Stopped by last minute and they were able to take care of me right away. Super chill environment and really friendly staff. As a new customer they made me feel welcomed and took great care of my car for sure I'll be coming back and recommending them to my friends and family. Keep up the great service! read more

Professionals. Service is timely and they provide a nice waiting room. There was a mix up regarding putting the correct tires on the car. Always clarify "can these tires fit this car". Returned to get the correct tires and like true business professionals they resolved the problem. See you in 5000 miles Thanks Ali read more

Tires Direct - Tires Near Me - El Cerrito, California

Fui a hacer el servicio de cambio de aceite a mi Hyundai sonata el cual hice la cita por telefono y me atendieron puntualmente sin ningun retraso, tienen un Increible servicio al cliente,ademas de poner el aceite y filtro recomendado para mi carro,revisaron todos los fluidos y pusieron a nivel algunos que necesitaba ,todo por el mismo pre io,inclusive me recomendaron el cambio de filtro de aire (el cual me ensenaron fisicamente para que yo me diera cuenta que estaba sucio) el tecnico se Porto muy amable y rapido en su trabajo,yo les recomiendo este lugar,el personal es muy amable y profesional y los precios muy accesibles por el servicio que dan. read more

Took my car in to fix a leaking tire. I got there and the tech said it would take approximately 45 minutes. They were able to find the problem, which was of course a nail, and plug the tire. They also helped refill the air in my tires. This place was great! They also have a nice waiting room with lots of rims on display - if you're into that kind of thing. read more

Great service. They do all types of mechanical work in addition to tires and wheels. They are knowledgeable and efficient. They keep their appointments and usually finish on time or sooner. There is a roomy parking area and a very decent waiting room. All the staff are friendly and helpful and it's a good & honest place to bring your vehicle. read more

Twice I've brought cars in with flats. They are quick to find the problem, quick to fix, and are friendly people. It appears to be a well run outfit. read more

Happened to be out near Albany avoiding the heat in Contra Costa with my regular go to for a full synthetic oil change on my 2011 Subaru Outback. Recently they bumped me up to $72+ for the oil change and filter service there. Went in an they were backed up and unable to see me for another 1.5 hours so I shopped on this way. My friend just got her Valpack and I used their $59.99 promo. Arrived the next day at my appointed time scheduled late afternoon the day previously with Ali and was seen right away. Was pointed to the waiting are that was very nice with functioning TV and Wifi availble with my behaved dog allowed. While waiting it was brought to my attention that my cabin air filter was disgustingly clogged, their sharing it with me to view that I did not expect in any way, not asking for the inspection or service. Along with the cabin filter recommendation, they checked my tire air pressure, inspected and provided results of my brake pad status AND topped off all my fluids. EVERYTHING over the oil and filter was extra service provided at NO charge and VERY appreciated for their effort. I am currently shopping for an alignment and was quoted a reasonable competitive quote for the full time 4X4 at $75. I'm still shopping for alignement quotes, but they are definitely the quote to beat based on price and service above and beyond in my oil change experience. Would highly recommend you give them a visit and expect my next oil change to be here again. read more

Great customer service there... Rohan was super patient with me, I had so many questions, and he answered all concerns..My truck was lifted with new tires and wheels.. He's the best..the mechanic did great work.. I will be returning for sure.. K Martin read more

Tires Direct - Tires Direct Richmond Ca. - Tires Near Me - El Cerrito, California

Quick response, great price.. Good service.. great customer service! Asked for quote, and was in and out with a set of tires for my truck.. read more

Recommended & installed rims that don't fit tires and refuse to correct the problem. Rims are all now all scratched up. Horrible service. read more

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Ok, well this was the place that I truly trusted and gave a five start review; however, they made a huge mistake that could have resulted in needing to buy a new car. I going to make a long story short and if anyone prefers to know the longer story let me know. I took my car in for an oil change and it ended up that they did not put all the oil in that was recommended (they've been changing my oil for a couple years). I had a second sense that something was wrong, checked my oil and found that I only had 1/8 inch of oil left. I called them and I was confused and not accusatory; however, the guy that I thought I had a good rapport with said, over the phone, that I "had a bad attitude". Wow, not only did they not put in enough oil for the oil change, he was rude to a valued customer. Don't know what else to say. . . needless to say, I'm no longer taking my car to them. Oh, btw, they kept trying to sell me new tires even though my two mechanic friends told me that I didn't need them. : ( read more

I don't post reviews, like at all. But the way Rohan and the team treated me at Tires Direct and got me the wheels/tires I wanted quickly, I couldn't pass up this opportunity to spread the great news. Answered all my questions and helped me with more things than I originally needed, which I am thankful for. This is how you do business when you provide the right attitude and take care of the customers. Earned a long time customer with me. Thank you again! read more

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Got a quote on Offer Up for x4 tires (225/50/18) and came in to get my tires replaced and prior to the service I took pictures of my wheels and after the tire replacement upon inspecting my wheels my fear was confirmed these guys are sloppy and don't take care of wheels, they use the air guns to torque down the wheels which is a no no (you need to use a torque wrench) they scratched the area around where the lug nuts fasten, also they scratched the inner well of my wheels to take off the wheel weights and pretty much only balanced the inside of the wheel. For the price I guess you really can't complain but honestly it's true when they say you get what you pay for. If you're meticulous about your stuff like me then I say pay now and go somewhere else. read more

Tires Direct in El Cerrito I highly recommend if your looking to purchase tires. I called many places for an estimate & they responded quick to my online estimate and had my same factory tires in stock and gave me the best deal. The estimated time for completion was exactly @ that time. Very thorough in explaining the print out of your wheel alignment measurements and free services that are included with new tire purchase..Great customer service.. read more

Great gas station efficient service, prompt on the phone good prices lots of selection of tires great staff!!! And they're efficient mean even pull off the highway they'll take Care of you!! read more

Tires Direct - Easy on and off the highway - Tires Near Me - El Cerrito, California

I had an excellent experience with Tires Direct (used to be Steve's Auto). They got me in despite being booked for a wheel alignment. I was in/out in 30 minutes (was told it would be an hour) and the prices was reasonable. I'll be going back. read more

Super easy and quick service! I needed new tires and I was given multiple options of tires within the price range I was looking for. Was able to make an appointment for installation and alignment which took only 2 hours. Staff was super friendly and explained everything in great detail. Definitely recommend for anyone looking to get new tires in the Richmond/San Pablo area! read more

I had a nail in my tire. I called 30 minutes before they were closing for a long weekend. I spoke with Ali, who said that if I got there right away, they'd fit me in. They fixed my flat in 30 minutes for a great price. I couldn't be happier with the service - they were terrific. Next time I need tires, I know where I'm going! read more

Today was another great visit to Tires direct regarding my flat tire. I had one flat but ended up getting all four because AAA told me I'm due for a full set soon. So I took it to Tires Direct. Rohan and his staff was able to replace all 4 of my tires at great price and finished under the promised two hours. If you are not sure on where to go for your tire needs, look no further and bring your car to Tires Direct. No Frills. Just direct, like their name says. You really get a sense that they care, really know their stuff and out to SAVE you money. You don't get that nowadays. I'm telling everyone I know in the area to come here! Thanks Rohan! read more

My experience with this place was a great one. Good tires for a reasonable price. I bought 4 new tires with an alignment. So far so good. Rohan was my associate and was able to help with my needs. Initially I came in to get a tire replaced and left with purchasing 4 new tires for another car. I did not have to wait a long time and my car was ready in the time promised. read more

Hands down thee best place to get tires and service. Been a loyal customer for at least 3 years and are always greeted with respect. The owners are very knowledgeable and friendly. HIGHLY recommend this place to everyone!!! read more

Great price and fast, friendly service! Their new location is great too, with easy parking and plenty of options to grab a snack nearby.

I called in for a quote on a set of tires and they were able to give me a good price. So I decided to come in store and they was able to give me a better price with wheel alignment!! Even tho in such a short time notice they was able to squeeze me in to get it done. Great and fast service!!! I would definitely recommend!!! read more

Tires Direct - BFG KO2! - Tires Near Me - El Cerrito, California

I needed a used tire for a car I'm about to get rid of (I got a flat that wasn't repairable). I spoke to Ali on the phone and he helped me when I arrived. Customer service was excellent, cost was reasonable ($60 inc. labor) and the job was finished in 45 minutes, during which time I went for a nice walk. read more

Got a quick flat fix this afternoon; fast and friendly. Saad was easy to work with, great to know I have a solid neighborhood tire shop when needed. read more

I've been having issues with my Hyundai Elantra ever since it was stolen and recovered. I've taken my car which is a 2018 model to around 4 other mechanics including the San Leandro Hyundai Dealership and no one was able to find out what was wrong with my car because they didn't know how Korean cars work. The Hyundai dealership gave me a $8k quote which included $4k of parts and $4k of labor just so the car would stop turning off on me at stop signs and stop lights. Originally I had came into this store for new tires since they had the cheapest and best deals around but they told me they also do service and they could take a look to see what's wrong. Fast forward to now, the tires they gave me are great, beautiful, and super affordable! I ended up bringing the car back for a 4 wheel realignment since it drifts right a lot when driving and they told me they couldn't do it because of slight damage to one of the suspension. They also found the Reason my car kept idling so much and turning off on me. It turns out it needed a simple oil change!! These people have saved me thousands of dollars and they actually told me what is wrong with my car and not just try to make me buy a bunch of parts like the Hyundai Dealership (Thieves) and for that I am very greatfull! Best car service in the business in my opinion for how professional they are, speed, customer communication, and their Tegridy! Let's not mention their great tire deals too that brought me to them. Highly recommend! read more

This business is first rate. I called and told them I don't put many miles on my car each year and wanted to buy the cheapest tires they had. They sold me four new tires with a 50,000 mile warranty, road hazard, free tire rotation and all that for $495.00. They did the work quickly and on time. Service was efficient and friendly. I highly recommend. They are an asset to our community. They took over Dave's Automotive location at 11820 San Pablo in El Cerrito. read more

Rohan came out and checked my tires are my car. Prices are very reasonable. I saved over $100 from another store charging me $200 having purchased my tire here and doing a repair on the other tire. read more

I've come here for the past 2 years for my car maintenance and have always left learning more, and paying a great deal each time. I recently went in to get a new tire, and they found a nail within 5 minutes, and I was in and out of there for about a total of 15 minutes. I thought I was going in for a tire replacement but because of their integrity, I left paying for a tire repair only. The gentlemen there are very knowledgeable, and I really appreciate they way they breakdown the price for me because I don't know anything about cars. read more

Needed new tires that were reasonably priced to put on my car before the lease expires. They had me in and out, were helpful, and did great work. Score. Would return. read more

I needed brake pads replaced on my car and got quoted a very high price by auto shop who did other repairs on my car. And I knew that that was a very expensive price for brake pads. So I called around and was finally given a very fair price by these guys and they were very nice on the phone. I was able to take my car in the same day and am happy with my experience. read more

These guys had me in and out in 1 hour. Literally best pricing and quality all and around El Cerrito/Richmond/Berkeley areas. I'll be coming back for brakes! read more

Quick, affordable service for a tire repair. Took about 50 minutes and cost $25 without an appointment. Would recommend!

Needed a new tire called Tires Direct to get a quote and got an appointment. Staff is super friendly and a quick service. Happy I found this place. I will definitely be coming back every time I need a new tire! read more

These guys were great! Owner extremely responsive on Yelp, and when I came in to get my front driver's tire checked for a leak, they fixed it promptly. Breeze getting in and out of the office, everything was done super fast, and the staff are friendly and professional. No upselling or offering unnecessary services, and they checked the rest of my tires just to be safe, too. Highly recommended! read more

They really should get no stars at all. Drove up all the way from Gilroy to put a deposit down on a set of rims and tires, Rokar said he could get. Then when I wanted to make sure they were the correct set of rims he said he wasn't sure he could get them. I asked so you want me to leave a deposit blindly he said well yeah. That's not how you do business. Waste of time and gas! Will never do business with this company! Who in their right mind would leave a deposit for rims they don't know if they can get?! read more

Rohan came up with a really good price i couldnt pass and Benjamin he's really badd A** completing and finishing the job in one day and his work really clean forsure recomend that team ! read more

I needed an oil change and tire rotation. Tires Direct provided me with fast and professional service.