I had a very disappointing experience with Richmond Tire and would not recommend this shop based on both the damage to my vehicle and the way my concern was handled afterward. I brought my car in after road debris caused a tire blowout and bent my rim. I needed the damaged tire replaced with a new one. During the tire replacement, my rim protector was damaged. I have photos documenting the damage. While the work was being done, I personally saw a young technician using what appeared to be a pry bar or similar metal tool around the tire/rim area. After the tire replacement, I noticed that my rim protector had been damaged. When I brought the damage to the attention of the manager/owner, he refused to take care of the problem and told me that I should have informed him beforehand that my wheel had a rim protector. I strongly disagree with that explanation. I brought my vehicle to a professional tire shop specifically because they are the professionals performing the tire removal and installation. I believe a reasonable part of professional tire service is inspecting the tire and wheel before beginning the work and identifying anything that may require additional care. The rim protector was already installed on the wheel when I brought the vehicle to them. Nobody asked me about it, nobody told me before starting the work that I needed to identify it for them, and nobody warned me that it could be damaged during the tire replacement. If the shop believed the rim protector required special handling or created a risk of damage, I believe that should have been identified and discussed with me BEFORE the work was performed--not after the damage occurred. I don't believe a customer should be expected to have the technical knowledge to point out every component or accessory on a wheel to a professional tire shop. If something on my vehicle could not be safely worked around, I would have expected the technician to stop and ask me before proceeding. What made the experience even worse was how the manager/owner communicated with me afterward. During our discussion, he became very aggressive in his manner and spoke to me in a loud voice. Rather than calmly discussing my concern and trying to reach a reasonable solution, I felt that my concern was simply being dismissed. I also personally heard him tell one of his workers that if they see me bringing my car in for service again, it is a "NO NO." I found that extremely unprofessional. I was not asking for special treatment--I was trying to address damage that I believe occurred while my vehicle was being serviced. Mistakes can happen at any business. What matters is how a business responds when a customer raises a concern. I would have appreciated a professional conversation, an explanation, and a reasonable effort to address the damage. Instead, I was met with an aggressive response, refusal to address the issue, and was effectively told that they did not want my future business. I have photos documenting the damage and am sharing my experience so other customers can make an informed decision before having their tires or wheels serviced here. read more

Richmond Tire - BEFORE : the rim protector was just fine. - Tires Near Me - San Pablo, California

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Another great experience at Richmond Tire. Father and son duo are top tier. Went in on Saturday for a slow leak in my front tire. Turns out I needed my fronts replaced. Jeff was able to get my tires ordered in less than 3 days even with the holidays coming up. Was able to go in and have them put on this morning with no wait at all!!! Their customer service is top notch. Quick and reliable! They stand behind their work and tires. Even tho they made fun of my speed racing lol. (Kidding). They have been around since I was driving my VW Beetle in early 2000s and I will continue to support their business. Richmond's finest. Their prices are very reasonable and competitive. Don't knock it til you try it. Trust me you won't be disappointed!! read more

Richmond Tire - Tires Near Me - San Pablo, California

For years now, I've purchased all my tires for all my trucks and cars at this tire shop. Their prices cannot be beat the speed and efficiency with which they work is incredible. You gotta check them out. They're awesome. James S read more

I had such a great experience at Richmond Tire! I came in because I had a nail in my tire, and they took care of it quickly and professionally. I was honestly shocked when they only charged me $15 because they put so much time and effort into fixing it. I even tried to give them a tip because I really appreciated their work, but they kindly refused to take it. It's so refreshing to find a business that is honest, affordable, and genuinely cares about helping their customers instead of trying to sell you something you don't need. The staff were friendly and respectful, and I left feeling very grateful. I will definitely be coming back here for my future tire needs and highly recommend Richmond Tire to anyone looking for honest and reliable service! read more

Came in with a slow leak in my tire. My car was worked on immediately and the issue was resolved. $20 for a patch job. Good and fast service. In and out in about 20 minutes. read more

Richmond Tire - Tires Near Me - San Pablo, California

Patched a nail hole in my tire in under 20 minutes and for a cheap price (35$ for internal patch).

I had a nail that i could not find and i kept putting air on my tire. I finally went here they were prompt professional and fast and fixed it. Price was very good highly recommend for any tire needs! read more

Just got new tires for my truck and I have nothing but positive things to say about this place! The guys are friendly, knowledgeable, they have reasonable prices and the guys there get ya in and out fast. They also do fundraisers for the Richmond youth. Not only a honest and reliable business, but they care about their community as well. That can't be said for a lot of places. I highly recommend this shop. It's the best around hands down! read more

Tesla said it was time to rotate my Model Y's tires and that the rear passenger tire was well below the recommended PSI. I called Richmond Tire (thank you to previous reviewers who rated it well) to estimate cost and see about availability. They provided a cost estimate of $30 for a rotation and $20 for a tire patch, assuming I paid cash. They also welcomed me to drive up at my convenience. I couldn't determine if they took appointments. They, indeed, could get rotations done in about 15 minutes and a patch completed within 30 minutes of beginning the service. They, indeed, found a threaded bolt in the suspected tire and got it patched. There's a small covered but outdoor waiting area as well as an outdoor bench for customers to wait. Given it's a (2024) Fourth of July heatwave, I tried to hide from the sun as much as possible. So thankful I brought a hat! Yes, $50 for the total appointment, paid in cash. 5 minutes waiting time to be seen and out within a half hour. Would recommend to others. (Tesla's quoted service would be a weeklong wait for an appointment at their service center and estimated $271.) read more

Short wait time.... Professional service... and reasonable prices... found this tire shop and never looked back. Would recommend to all my friends and family read more

Do not recommend going to this tire shop every time I went my tire was flat and when. I went back some guy seemed like he didn't know what he was doing he took my front flat tire off and put it in some water then I put it back on my car then I asked him what was wrong with my tire he couldn't tell me read more

Great customer service, drove in, asked for 4 tires, an immediately he found some for a very good price. I went ahead and purchased them, and now my car is running more smoothly. Good music too, while you wait! read more

BEST TIRE SHOP IN RICHMOND!!!! This shop is the ultimate Tire Doctor drive thru! Get in and get out quickly! FOR REAL. Park your car, tell them your need, and then one of the team guys will start working on your car. You will be out of there stress free in less than 15 minutes! They're that quick! It seems like the problem is fixed in a blink of an eye. Whenever I am in need of a used tire due to a flat or a tire needing a patch, I know that when I call or go here that I will be taken care of. Talk to KALANI! He's the one to ask qs and provide solutions. Words that come to mind when I think of this place is: EXCELLENT CUSTOMER SERVICE, RESPONSIVE, DEPENDABLE, QUICK, AND AFFORDABLE. *Affordable yet a good product! For all your tire needs, quit looking at other places and call them! They open at 8AM! *If you pay with a credit card, there is an extra charge so if you can use cash! read more

Richmond Tire - Tire Doctor Shop! - Tires Near Me - San Pablo, California

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I called about needing some new tires on a Tacoma that I recently purchased and they said to stop on in so I did and they immediately hooked me up with tires of great quality at a great price. They didn't try and upsell me and they had me in and out of there in no time. I really appreciated it. read more

Highly recommend coming here! I come here all the time for my tire maintenance. These guys take care of you. I honestly don't want to give them a good review cause I'd rather not have everyone know about them lol But they give amazing service. Super fast and very reasonable prices. I couldn't figure out my low tire pressure sensor issue, and they figured it out for me. I was amazed!! Will be back!!! read more

I avoid corporate chains and despise upselling. Kalani and the team gave me a great price on a set of four lightly used tires and were done with my car in under 20 minutes. Attentive, efficient and no BS. I will be back with my wife's car when it needs attention. read more

My tire pressure light came on - so i brought my car in to have my tires checked. The staff provided quick and helpful customer service...overall an excellent experience. read more

My last review was based off my encounter on the phone, we are allowed off days i guess. I gave them a try and was in and out. They have it all well put together. read more

My right front tire got slashed by a sharp rock. It wasn't losing air much, but it was losing. Also, the bead had gotten part of the hit. I managed to them. They fixed the bead, but the tire couldn't be fixed. Luckily, they found a tire in their supplies and got it on. Everything is working ferpectly (smile). As I've already said two years ago, "super good help, friendly and skilled." My thanks to Richmond Tire for keeping me on the road. read more

I arrived at 9:30am. Quick service....in and out in 20min for all four tires. Great price for my tires and balancing. Nice young men.

These guys are awesome! They help you as soon as you pull in. Had a big nail in one of the tires. $10 for repair (plug) and $30 for tire rotation. read more

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I have been to Richmond Tire a few times for repairs. They are fast and efficient. Yesterday I needed to buy a new tire and they gave me a very fair price. They have a good reputation. read more

My brother was leaving after a 5 day visit when he noticed one tire was flat and two others were bald. Costco told him make an appointment in a week! Soon as they could take him. I called Richmond Tire and they said come over and they would have him out within 30 minutes. I didn't believe them but he wanted to get on the road so we headed over. For an amazingly good price the guys there had him out in 25 minutes. And they gave him a price on 4 Michelins that was almost half of what Costco quoted. Now these were not brand new. They had 1000 miles on them when the owner returned the tires. After we inspected them carefully it was clear they were in excellent condition. Can't say enough about how nicely we were treated and of course the service was top notch. read more

I have been coming to Richmond Tire for over a decade. There are so many tire shops between my house and this shop, but I will always come here. They are fast. They are reasonable. They are extremely helpful. However, the REAL, 100% reason I come here over everywhere else: they are the nicest guys I have ever dealt with. Seriously. The owner is the coolest dude and he always remembers me and comes out to talk with me while I wait. Where other businesses treat you like you are on an assembly line Ricmond Tire is courteous, professional, personable and they have never done me wrong. This is not a paid review, but it definitely is one way over due. I highly recommend this place over everywhere else. Thanks Richmond Tire. read more

Yo huge shout out to Kalani who was patient while I shopped around for prices and asked so many questions about brands (my first time having to buy all new 4 tires). I probably had to call back like 5x and in every interaction, he kept his poise and customer service top-tier! I got a call the next day when the tires were there. As soon as I showed up, they worked on my car and I was in and out in less than 30 min! Cool and honest dudes. Def would recommend them and do business with them again. read more

Very fast and friendly service. Great prices as well! I appreciated the honesty in service as a single woman.

Pretty straight forward fast place to get your tires changed and or repaired. I came in for a repair and was content at the service they provided. Although quick it made my day because of how at ease I felt leaving after that issue. Definitely recommend........ read more

Richmond Tire - Had a nail on my tire and they did their job and was in and out within 8 min. Didn't alter my plans for the day or anything. - Tires Near Me - San Pablo, California

The workers value Quality Everything Nice family owned business I just love em! Great company great customer service read more

GREAT experience!!!! I will definitely use them again! Very Friendly with the best customer service.

This is my go-to place for any tire care needs. You pull up, and they start working immediately. I'm in and out in about 15-20 minutes. Many places reject Teslas and Richmond Tire welcome them and got pucks ready. read more

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Went in on a spare since I had a nail in my tire. They were able to fix on the spot but since I was forcing the car to drive with a flat, my rim ate some of my original tire and I needed a replacement. Asked what used tires they had and in under 30 minutes I was done. So far my used tire has done great (total was 70 for a used tire 205 /55 / R16. Prices vary depend on what you need/ sizing.) Recommend going early, I went in on Sat at 10 am and they had 2 cars before me. read more

Richmond Tire - Used Tire. Sizing in receipt. - Tires Near Me - San Pablo, California

On January 13, I went to Richmond Tire because my right tire was low. A young man asked for the tire socket , so he could remove the tire. I gave it to him. However, the tire only needed air. I gave him a tip. As soon as I drove off the parking lot, I realized he did not return the socket back to me. I returned back right away for it. The young man told me, " he gave it back to me". But, he never gave it back to me. I went back several times hoping the Shop found my tire socket They never took responsibility for loosing my socket. 100 % sure they lost it. And, this is why I am sharing my experience. You guys caused me lots of stress. read more

We came here for a tire rotation for my Tesla 3 on a Saturday as soon as they opened. They found a screw in one of the tires and fixed it. Workers were courteous. They worked quickly and efficiently. Prices were very reasonable. We will definitely come back. Thank you so much ! read more

I feel I wrote a review for these guys right here. Family right here, makes you feel at home with their welcoming hospitality and knowledge. OT, Kalani and Kiyoshi always get the job done smooth and easy! Been going here for years. Loyal to the soul. read more

This is not my first time here and still, I am every bit as impressed with the service and quality of work as I have been in the past. These guys are efficient, professional, and their prices are amazingly cheap! I brought my car in for a slow leak and they turned me around in under 20 minutes. I will be back and I will keep telling people, "go to Richmond Tire!" They are the best. read more

I think I've been going to this place for at LEAST 5 years .. Great service from all the gentleman there!! Our fave it OT. Him and my son have had this great bond over cars and tires and whatever else kids talk about lol but in this particular day my son is old enough to assist his buddy with REPLACING one of Moms tires! A few basic tire service: New/used Rotation Patches Air ....And many more We love the guys and really appreciate there hard work and care for my car(s)..keep up the great work and we'll fortunately and unfortunately keep coming back read more

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Talk to Jeff he will take care of you. I only needed 2 tires and he delivered with ease and the best price read more

This place is hands down the best tire shop in Richmond! They are fast, friendly and you can tell it's a family felt team. I've been coming here multiple times and they always treat me so well here and they get the job done quick! These other reviews about everyone saying you'll be out of here within 15 minutes. It's true. These guys are something else it's pure amazing. I will always come here. read more

When you think, 'man I need a tire hecka bad; I wish it was a good ol schoo tire shop around' THIS IS THAT!! Efficient, effective, & good prices! Respectful and reliable, they had plenty of options and had me in and out!! Definitely my new go to!! read more

Richmond Tire - Tires Near Me - San Pablo, California

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Very very fast service. They are extremely friendly and think about the customer first. Prices are great. Fixed my tire instantly.