I had a great experience at Tire and Wheel World. The team here is incredibly professional and…read morewelcoming. They were efficient& honest about what I needed. It's rare to find an auto shop that feels this reliable and warm. main take is they are human and the interactions here feel as such.

I was impressed this week by the attention given to my request and the task was completed promptly…read more I saved money on the services performed by TWW staff who knew local parts prices and provided hands on service you do not receive in a store. Thank you all TWW employees, I will be a return customer.

I want to give a big thank you to all the guys at DC tires! They always take care of everything I…read moreneed in a timely manner and give detailed explanations on what they're working on. I come here for any tire or wheel need. Thank you DC tires!

Donny, your ego does not change the facts…read more When I called to let you know that my brakes were making a loud banging/scraping sound every time I braked, I was calm, respectful, and simply letting you know something was wrong after paying your shop to do my brakes and rotors. I was not yelling, cursing, or being disrespectful. Instead of handling it professionally, you personally cursed me out, called me a liar, told me I was no longer welcome there, and laughed while saying that if my brakes had been installed wrong, "I'd be dead." That is not funny. It is not reassuring. It is completely unacceptable from any business owner, especially when someone is calling about a serious safety issue. I then went to another professional brake shop for a second opinion, and they confirmed that the left rear caliper was missing a bracket bolt, and the bottom bolt was hand-tight/loose, which was causing the banging/popping sound when braking. So yes, there was a real issue, and I was absolutely right to call. I had been coming to this shop for three years with no issues, spending my money here and trusting you with my vehicle. That is what makes this even worse. The moment your shop made a dangerous mistake, instead of taking accountability, you chose arrogance, hostility, and intimidation. Honestly, I should have taken legal action. When a customer calls to report a serious brake issue after your shop performed the work, the response should never be insults, laughter, and banning them from the business. I called because something was wrong, not because I wanted an argument. It may be cheap. It may be convenient. But if something goes wrong and you speak up, be prepared for the owner to protect his ego instead of protecting his customers. You do not ever have to worry about getting my money again. I will never return, and I strongly caution anyone against trusting this shop with brake work or anything safety-related.

Troy was awesome! The aftermarket wheels I curbed has a unique color and he was able to color match…read moreit with no issues. Responsive and he worked on the wheel while my car was parked outside my office building. Excellent mobile service and definitely worth it!! Will definitely use his services again.

Some road rash on my rims that needed fixing…read more Called. Sent over pictures via text messages and got a good quote in a few minutes. He came the same day. He finished less than two hours. Cool dude! Amazing work, can't even tell that it was even damaged. Highly recommend!

Colormetics did a great job on wheel repairs for my BMW 528i X-Drive. A couple had pretty bad curb…read morerash from younger family members' nascent parking skills. They came out to my home in San Ramon, and did the repairs in a few hours in the driveway. They gave me a good price, much lower than the dealer quoted. Overall excellent service at a great value. My car looks tons better without the curb rash! Highly recommended.

Was willing to give my situation a shot, whereas many people didn't want to even try. Great…read morebusiness owner!

Do they serve Black people??? No really, I mean it do they? So I came here because it's down the…read morestreet from where I live, and I wanted a simple thing for to get air into my tire. However, I noticed that as the gentleman in front of me pulled in, they decided to close up all of their base. That was interesting, considering the fact that they were going to be closed in 32 minutes. They say they close at 7:00 and at 6:28 they were closing up for the day. It wasn't like they were servicing so many people, they weren't gonna have time to get to us, there was no when they're getting serviced. The red headed manager was talking to the person in the car in front of me and took a long time talking to it. I eventually noticed that he was signaling for me to drive around to the other side of him and that's when I noticed that the man he was talking to was black, like me. This guy pulled off, after being told that they were closed and that they couldn't get any tire service. I explained my situation and told him that I just wanted to get air for my tire. I bought my tires at their sister station and I tried to put air into my tire and it wouldn't take. This guy said that he couldn't service me because they were emptying the air tanks and that it would talk 1/2 hour or so to turn it on again. Are you kidding me??? So I had to drive two blocks home on a tire that was flat to my rim. But, I was very lucky because he told me to go to two other tire shops in the area, something I would not have had to do if they would not have closed 32 minutes before they advertised. This reminds me of the southern stories I've heard of when Black people are driving through the south and wanted to find a hotel. They pulled into a hotel where it said no vacancy, and once the person operating hotel saw they were black the no vacancy sign would light up , I see their "no vacancy" sign or their "I don't wanna serve Black people sign" and it is time for them to close! I also want them to know that I sent my money elsewhere because I want to work with people are willing to give tires, the Black people and that should not be hard. This is my second interaction like this where I felt like I was turned away. I love the idea of having a tire shop down the street to get service, however, I hate the fact that I go in and I'm treated like a second class citizen. Maybe they do this because they are under new management. Maybe they don't like money from black peoples in their neighborhood. But the next day I drove almost one mile away and got proper service. They found the hole and offered a new or used tire, as they should. Because they actually want to service their customers.

They change and overprice tire and wheel repair. Their charges are ridiculous. If i hadn't already…read morepurchased the first 4 rims from them, I would never go back. Thus the second time I have had to get another rim because they cracked. Poor quality, and because it's a Mercedes they really scam you. No appreciation for repeat customers. You'll see.

Incredible work. Oisin did an amazing job restoring the rims of my Model 3 after several years of…read morecurb rash. His pricing was competitive and his scheduling was accommodating. The photos speak volumes.

Very nice people I scratched the rim of my new Tesla X in the morning I was pretty bummed out I…read morecalled them they told me bring it in right away and we can fix it they did and while they did they let me sit in their office eat all sorts of snacks and they had cold drinks in the refrigerator took them about a half hour they wanted cash which was no problem and I highly recommend them. Next time I have a scratch on my wheel I will go there.

Another great experience at Richmond Tire. Father and son duo are top tier. Went in on Saturday for…read morea slow leak in my front tire. Turns out I needed my fronts replaced. Jeff was able to get my tires ordered in less than 3 days even with the holidays coming up. Was able to go in and have them put on this morning with no wait at all!!! Their customer service is top notch. Quick and reliable! They stand behind their work and tires. Even tho they made fun of my speed racing lol. (Kidding). They have been around since I was driving my VW Beetle in early 2000s and I will continue to support their business. Richmond's finest. Their prices are very reasonable and competitive. Don't knock it til you try it. Trust me you won't be disappointed!!

Patched a nail hole in my tire in under 20 minutes and for a cheap price (35$ for internal patch).read more

Not really satisfied with their service. The tire technician acted like it was bothersome to remove…read morea nail from the tire. And he just plugged it. I could have done that myself. Would not return to this place.

I've been here a few times and every time they charged me over $40 without fixing the problems…read more They will go out of their way to rip you off. Very dishonest business. No wonder they are always free and available while their competitors are backed up all around them. This is how they make their money, by ripping off innocent people who want to support a small business. Stay away!

Almost a while decade since I've last been here and they still got it super nice guys, really…read morefast, recommendations without being pushy... overall as a woman with little to no car experience I never panic coming here :) and prices always fair

Gaby is the best, prices very reasonable on the cheap side I'll said, highly recommendedread more

I came in with a nail in my tire on a Sunday evening. I was helped right away and they additionally…read moredid an oil change. Thank you so much! I'll come again.

They just get things done. Got a flat? They'll replace it promptly…read more Need your brakes or rotors changed? They'll have it done in less than 30 minutes. No frills. Reasonable quotes. Prompt service.