Will not be coming back to this place. Got my front brakes replaced, and rear brakes cleaned and…read moreadjusted. Had an appointment first thing in the morning booked a few days ahead - got there and waited said they didn't have the parts and said they will order them, I waited from 9am-1pm, just for the brakes. Coming here has cost me more since, I had to go to another shop after noticing my car was making noises and I was told that the wrong lug nuts were put in for my wheels, and there were also missing lug nuts for all the wheels. I was also told that whoever replaced them used poor quality brake pads which easily burns out my pads, thus, increasing dust on my rims. NFS tires had me waiting for hours just to give me cheap pads. I was told that it was a good thing I towed my car to the other shop since I was close to losing a wheel. I wish I could get a refund for the poor service and almost causing my life to an accident that could've occurred.

آه، إطارات NFS في بينول، كاليفورنيا. حيث تتحقق أحلام رفاهية السيارات... أو على الأقل، حيث يُؤكدون…read moreلك ذلك. لنبدأ بـ "خدمة عالية الجودة". فلا شيء يُضاهي جودة التساؤل عما إذا كان إطارك سيبقى في مكانه بعد موقف السيارات. ولكن، على الأقل، يُحسّنونه. في النهاية. "الإصلاح الفوري وفي الوقت المناسب" مفهومٌ سمعوا به بوضوح، ربما في أسطورةٍ قديمة. إذا كانوا يقصدون بـ "السريع" "في وقتٍ ما قبل أن تتمدد الشمس وتُغطي الأرض"، و"في الوقت المناسب" تعني "في النهاية، على الأرجح"، فنعم، إنهم نماذج للكفاءة. لقد استمتعتُ بشكل خاص بتشويق عدم معرفة ما إذا كانت سيارتي ستكون جاهزة اليوم، أو غدًا، أو في العصر الجيولوجي التالي. إنه يُضيف إثارةً حقيقيةً إلى إصلاح الإطارات المُعتاد. "بدون متاعب" عبارة في محلها تمامًا، بافتراض أن تعريفك لـ"المتاعب" يشمل أمورًا مثل "التواصل الواضح"، أو "التقديرات الدقيقة"، أو "القدرة على التمييز بين الإطار والبالون المنفوخ". إذا كنت تفضل نهجًا أقرب إلى التأمل الروحي في إصلاح السيارات، حيث تستسلم للمجهول وتأمل الأفضل، فإن NFS Tire هي مرشدك الروحي. و"إذا كانت لديك أي أسئلة... NFS لديها الإجابات". بالتأكيد! إجابات مثل "سنجيب عليها عندما نصل إليها"، أو "هذا ليس ما قلناه"، أو إجابتي المفضلة، "عن أي سيارة تتحدث؟" مُنيرة حقًا. "بدون مساومة" عبارة رائعة. لماذا تساوم بينما يمكنك ببساطة قبول أي سعر يُحددونه لك؟ إنها توفر الكثير من الوقت والجهد، مما يسمح لك بالتركيز على أمور أكثر أهمية، مثل التساؤل عما إذا كانت إطاراتك الأصلية أفضل. أما بالنسبة لـ"المالكين/المديرين والموظفين المهذبين والودودين"، فهم بالفعل مهذبون وودودون، كما هو الحال دائمًا. سيستقبلونك بابتسامة، ثم يشرعون في إلقاء درسٍ مُتقن في عدم كفاءة البيروقراطية. إنه أمرٌ ساحرٌ تقريبًا، ولكنه مُحبطٌ للغاية. "عملٌ رائع!" هو تقييمٌ أوافق عليه إذا كان "عملٌ رائع" يُشير إلى قدرتهم على الحفاظ على ابتسامتهم أثناء شرح التأخير الأخير. العمل الفعلي على سيارتي؟ حسنًا، دعنا نقول فقط إنه ذوقٌ مُكتسب. مثل الدوريان. وأخيرًا، "خدمةٌ خاليةٌ من التوتر". فلا شيء يُريحك أكثر من فاتورةٍ مفاجئةٍ تضاعف سعرها عن التقدير الأولي، أو إثارة عدم معرفة متى سترى سيارتك مرةً أخرى. إنها رحلةٌ لاكتشاف الذات، حيث تكتشف مقدار التوتر الذي يُمكنك تحمّله حقًا. إذن، تقييم 5 من 5؟ بالتأكيد! إذا كنت تُقيّمهم بناءً على قدرتهم على إعادة تعريف توقعات العملاء، وتقديم مغامرة غير متوقعة، واختبار مدى صبرك. إطارات NFS: انطلق من أجل الإطارات، وابق من أجل الرعب الوجودي.

Great service . Gave no issues . The manager made sure eveything was proper . Will definitely be…read moreback

Perfect service they're really amazing people Very experts…read moreand professional Highly recommend

Stopped at Tire Depot today after my tire pressure light came on. The mechanic in the blue jumpsuit…read morequickly checked all four tires and confirmed they were fine. He was professional, kind, and gave me real peace of mind on the spot. I really appreciated the service and will definitely keep this shop in mind.

Quick tire repair on a late Saturday. A bit expensive but had two slow leaks in each of my rear…read moretires. Found out it was a nail in one and a staple looking nail in the other. In and out in about 20 minutes and they also used a torque wrench for final torque. Would still Double check because I don't need a broken lug any time soon.

Saad was very helpful, he helped me order some tires to the shop promptly. Great service overall.read more

Came in today for an EMERGENCY patch on my tire I'm from San Jose he said it was too busy didn't…read morehear any tools or any cars being worked on WHAT A SCUMBAG!!!

I had such a great experience at Richmond Tire! I came in because I had a nail in my tire, and they…read moretook care of it quickly and professionally. I was honestly shocked when they only charged me $15 because they put so much time and effort into fixing it. I even tried to give them a tip because I really appreciated their work, but they kindly refused to take it. It's so refreshing to find a business that is honest, affordable, and genuinely cares about helping their customers instead of trying to sell you something you don't need. The staff were friendly and respectful, and I left feeling very grateful. I will definitely be coming back here for my future tire needs and highly recommend Richmond Tire to anyone looking for honest and reliable service!

I had a very disappointing experience with Richmond Tire and would not recommend this shop based on…read moreboth the damage to my vehicle and the way my concern was handled afterward. I brought my car in after road debris caused a tire blowout and bent my rim. I needed the damaged tire replaced with a new one. During the tire replacement, my rim protector was damaged. I have photos documenting the damage. While the work was being done, I personally saw a young technician using what appeared to be a pry bar or similar metal tool around the tire/rim area. After the tire replacement, I noticed that my rim protector had been damaged. When I brought the damage to the attention of the manager/owner, he refused to take care of the problem and told me that I should have informed him beforehand that my wheel had a rim protector. I strongly disagree with that explanation. I brought my vehicle to a professional tire shop specifically because they are the professionals performing the tire removal and installation. I believe a reasonable part of professional tire service is inspecting the tire and wheel before beginning the work and identifying anything that may require additional care. The rim protector was already installed on the wheel when I brought the vehicle to them. Nobody asked me about it, nobody told me before starting the work that I needed to identify it for them, and nobody warned me that it could be damaged during the tire replacement. If the shop believed the rim protector required special handling or created a risk of damage, I believe that should have been identified and discussed with me BEFORE the work was performed--not after the damage occurred. I don't believe a customer should be expected to have the technical knowledge to point out every component or accessory on a wheel to a professional tire shop. If something on my vehicle could not be safely worked around, I would have expected the technician to stop and ask me before proceeding. What made the experience even worse was how the manager/owner communicated with me afterward. During our discussion, he became very aggressive in his manner and spoke to me in a loud voice. Rather than calmly discussing my concern and trying to reach a reasonable solution, I felt that my concern was simply being dismissed. I also personally heard him tell one of his workers that if they see me bringing my car in for service again, it is a "NO NO." I found that extremely unprofessional. I was not asking for special treatment--I was trying to address damage that I believe occurred while my vehicle was being serviced. Mistakes can happen at any business. What matters is how a business responds when a customer raises a concern. I would have appreciated a professional conversation, an explanation, and a reasonable effort to address the damage. Instead, I was met with an aggressive response, refusal to address the issue, and was effectively told that they did not want my future business. I have photos documenting the damage and am sharing my experience so other customers can make an informed decision before having their tires or wheels serviced here.

Your tires are the only part of your car that actually touches the road. You have to make are…read morethey're in good shape. Over the years, Gonzalo and his crew have changed tires on three of my cars, done two alignments, and repaired many others. Tell him what you want (e.g., I wanted something all-terrain for my SUV) or tell him what you use it for (e.g. commuting) and he'll find the best one for you and get them installed in a timely manner. The team there is not pushy and they are respectful of your vehicle. Plus, Tacos Los Primos is next door so you can grab lunch while you wait! Thanks, Gonzalo!

Very pleased with the alignment performed here on my 1990 Mercedes 190e. I went to two other shops…read morewho did not understand how - these guys had my car finished within the hour and they did an excellent job. Highly recommend

How refreshing it is to go to a tire shop with friendly and competent people. This is a family…read moreowned business, and they treat you like family. Reasonably priced, honest, and reliable. I am a woman, and I feel safe at this tire shop. The customer waiting area is outdoors so bring a jacket if it's cold. You can also walk to a taco truck down the street or get some aguas frescas across the street. I will keep coming back to this tire shop because they know what they're doing. They are there to fix your tires, and replace your tires. They don't pressure you into buying new tires, unlike other tire shops I've visited in the past. They specialize in working with high end rims, and they take extra precautions when repairing them. I always make sure that I tip the tire technician who works on my car. A little gesture of kindness goes a long way.

Donny, your ego does not change the facts…read more When I called to let you know that my brakes were making a loud banging/scraping sound every time I braked, I was calm, respectful, and simply letting you know something was wrong after paying your shop to do my brakes and rotors. I was not yelling, cursing, or being disrespectful. Instead of handling it professionally, you personally cursed me out, called me a liar, told me I was no longer welcome there, and laughed while saying that if my brakes had been installed wrong, "I'd be dead." That is not funny. It is not reassuring. It is completely unacceptable from any business owner, especially when someone is calling about a serious safety issue. I then went to another professional brake shop for a second opinion, and they confirmed that the left rear caliper was missing a bracket bolt, and the bottom bolt was hand-tight/loose, which was causing the banging/popping sound when braking. So yes, there was a real issue, and I was absolutely right to call. I had been coming to this shop for three years with no issues, spending my money here and trusting you with my vehicle. That is what makes this even worse. The moment your shop made a dangerous mistake, instead of taking accountability, you chose arrogance, hostility, and intimidation. Honestly, I should have taken legal action. When a customer calls to report a serious brake issue after your shop performed the work, the response should never be insults, laughter, and banning them from the business. I called because something was wrong, not because I wanted an argument. It may be cheap. It may be convenient. But if something goes wrong and you speak up, be prepared for the owner to protect his ego instead of protecting his customers. You do not ever have to worry about getting my money again. I will never return, and I strongly caution anyone against trusting this shop with brake work or anything safety-related.

I found the New Owners C.J. & Will to be Pretty Honest !!!…read moreAbout a Month Ago a Dashlam plit up.on my 2006 Accord EX.... It said ' DRL ' - ' Daytime Running Lights ' ( somebody translated for me )....' !!!! C.J. kinda implied - Not an Important Fix, but I chose to Replace the Bulbs as I hate Dashlamps Staring me in the Face !!! Only - I didn't realize dat ' Disconnecting the Battery ' Restets all the Monitors, and that can affect ' Passing The SMOG TEST ' when it comes time !!! Have bought Tires and Brakes here before. They were Honest that my Rear Brake Pads still had 50 % left on them !!!!!! In my Experience they were Honest. If u like a ' New Tire Flat / Blowout Warranty ' - this may not be The Place. Mr. C.J. Singh was Honest they don't sell those !!!!! All in All they're Good to Work with !!!!!!

Do they serve Black people??? No really, I mean it do they? So I came here because it's down the…read morestreet from where I live, and I wanted a simple thing for to get air into my tire. However, I noticed that as the gentleman in front of me pulled in, they decided to close up all of their base. That was interesting, considering the fact that they were going to be closed in 32 minutes. They say they close at 7:00 and at 6:28 they were closing up for the day. It wasn't like they were servicing so many people, they weren't gonna have time to get to us, there was no when they're getting serviced. The red headed manager was talking to the person in the car in front of me and took a long time talking to it. I eventually noticed that he was signaling for me to drive around to the other side of him and that's when I noticed that the man he was talking to was black, like me. This guy pulled off, after being told that they were closed and that they couldn't get any tire service. I explained my situation and told him that I just wanted to get air for my tire. I bought my tires at their sister station and I tried to put air into my tire and it wouldn't take. This guy said that he couldn't service me because they were emptying the air tanks and that it would talk 1/2 hour or so to turn it on again. Are you kidding me??? So I had to drive two blocks home on a tire that was flat to my rim. But, I was very lucky because he told me to go to two other tire shops in the area, something I would not have had to do if they would not have closed 32 minutes before they advertised. This reminds me of the southern stories I've heard of when Black people are driving through the south and wanted to find a hotel. They pulled into a hotel where it said no vacancy, and once the person operating hotel saw they were black the no vacancy sign would light up , I see their "no vacancy" sign or their "I don't wanna serve Black people sign" and it is time for them to close! I also want them to know that I sent my money elsewhere because I want to work with people are willing to give tires, the Black people and that should not be hard. This is my second interaction like this where I felt like I was turned away. I love the idea of having a tire shop down the street to get service, however, I hate the fact that I go in and I'm treated like a second class citizen. Maybe they do this because they are under new management. Maybe they don't like money from black peoples in their neighborhood. But the next day I drove almost one mile away and got proper service. They found the hole and offered a new or used tire, as they should. Because they actually want to service their customers.