Been bringing our cars here for a while. The folks here are friendly and helpful and best of all…read morethey don't pressure you for service you don't want. You may need it but not right away. They will give you all the info and their recommendations then you make they call.

here for five hours I my 4 o'clock appointment cost me money and he keeps walking around. The…read moretruck took him two hours to put on some tires one hour to do on a brand new truck spare tire hasn't been It is 454 front service is excellent though.

My family came down to Florida for vacation. At 7:30pm we were on our way to dinner when the back…read moretire had a leak! They were the ONLY location still open for tire issue. I called they said they would fix it right away and bring it to them! We got there and they pulled the tire off and found a nail! They patched it in 15 minutes and at a great price! I highly recommend them and their business! They were amazing! Anything wrong with my car from here out, I will definitely use them again! They were great

The owner, Vidal, quoted a price for parts for my car then the daughter, Holly, jacked the price up…read moreso they could possibly profit $1,000 on the parts alone! My finance and I priced out the parts at retail and they were no where near what they wanted to charge! I had the car towed to another mechanic who did the work for $2,000 less!!!!!!!!! I couldn't wait to get my car away from this business and not have to deal with the hostile, rude, unprofessional people there. Holly even stated "you think I'm trying to rip you off." As they say, there is a bit of truth in the words we say. Terrible communication directly (mostly Spanish speaking) and with each other, obviously. I will NEVER give them any business and will tell everyone to steer clear of this place. Do yourself a favor and drive right past this place to someone who gives a crap and can provide a great customer experience with fair pricing. Also, there is no where to wait, sit, etc. You are stuck waiting outside in the heat. Just another reason to take your business to a professional mechanic.

I went to this location for an oil change and was pleasantly greeted by Alex who handed me a bottle…read moreof water. I was impressed by the other tech, Jake. He asked questions and did not try to upsell me the way competitors do. I was also very happy with the value I got. I paid $91 dollars less than last year's oil change at their competitor. I will be returning here. Thank you Jake, Alex and Cristian for a great oil change experience.

I just left this location without getting service because of the way I was treated by an employee…read morenamed Alex. From the moment he greeted me, he was rude and condescending. He asked if it was my first time there. I told him no, that I had been there before. He then said, "Oh, because you were just waiting back there." I explained that I was waiting because there were cones up and he was already assisting another customer. Instead of simply helping me, he responded with, "We've had those cones since 1988," in a sarcastic tone. At that point, I asked for someone else to assist me because I wasn't there to argue--I was there to get an oil change. Unfortunately, Alex continued with his smart remarks and unprofessional attitude. I was speaking Spanish on the phone with a friend before our interaction, and I couldn't help but feel like I was treated differently because I'm Latina. Whether that was the reason or not, that's how the experience made me feel. I left and took my business to Jiffy Lube in Seminole instead, where I told them what had happened. Alex's behavior is the reason I will never return to this location. Customer service like this is completely unacceptable.

Staff very helpful, no wait time. great place. Had no…read moreappointment made it on line and received appointment with in 1 hour

They've been taken over by Mavis but service good. I had run flat tire with a nail and my…read moredealership had already told me can't patch so they had to order a new one. Got it next morning and they mounted it and showed me the nail where it punched the hole. In the recent past I've stopped there to get air when needed. They've always helped

My tire light came on and the tire looked a bit deflated so wasn't sure if it was a flat or what…read more No one was at the service desk when I first entered and I hate to wait about 7 minutes or so. They told me it was an hour wait to get my car scene and I decided to wait. They have a coffee machine and water bottles while you wait and the TV playing in the background. Once my car was seen I had 3 awesome guys let me know they were just deflated and they put air in my tires free of charge. They told me my tire light signal was broken and told me the price to fix it, when I said no I didn't feel hassled or tricked or guilted they just smiled and said okay. Super nice guys and extremely funny! Enjoyed a chat with them on the way out and their great sense of humors brightened my day. These guys are honest and helpful! I will back again next time I have issues with my car!

let me save you the trouble and just go somewhere else.... The Goodyear Tarpon Springs has never…read moregiven me an issue. The guys that were working at this location were mad that I wanted a second opinion on my car, when I told the guy answering phone calls that my dad was going to do something for me on my car he said "if you're dad knows so much about cars why isn't he doing your oil change for you?" That's all I needed to hear, very unprofessional for a corporate location. They also didn't have enough change to give me back when I handed them cash for my oil change. And said they usually don't take cash, but there was no sign that said that they don't.

Another awesome experience at Bob's! Affordable car care without worrying about being ripped off or…read morehustled into buying things for my car I don't need yet. Fast, friendly, efficient service. My wait time was less than expected. They have a lovely air conditioned waiting area with comfy couches, a table and chairs, TV, free WiFi, free beverages (Keurig & Espresso maker), and a big calming fish tank. There's also a cute outdoor waiting area which I used intermittently to tan my legs and vape. Everyone there are professional and super accommodating. Matt, auto technician, fixed my car and came to get me personally, enjoying a very pleasant chat. What a beautiful personality he has as well as automotive expertise! They all go above and beyond the call of duty to ensure a happy customer leaves smiling. Keep your $ local and call Bob's. Terrific value& service.

Great - unbelievable level of courtesy. So great in fact - on a bad day I might fake an auto issue…read morejust to stop in. We've had great results. Expertise and trustworthy people.

Great experience with this shop! My car had a fuel pump issue, and they diagnosed and fixed it…read morequickly. The team was professional, honest, and the price was very reasonable compared to other places. My car is running perfectly now. Highly recommend their service!

This place has cost me so much money to fix what they messed up on my car. I took it in to fix a…read morenoise my car was making. Ended up being a ball joint issue. I got my car back and it started making a clunking noise a week later. I took it back to them on a day they told me to bring it. I arrive they say sorry we are closed for a month for construction. They will not fix the noise so I had to take it else where. The other shop took my tire off right in front of me and showed me that these people slit my axel joint and just packed it full of oil to ignore the problem. Run away from these people.

Glad I found this place. The owner here really knows his cars and gets you in and out of there…read morefeeling better about yourself not having to take the public transportation. Thank you BlackWidow Automotive

I recommend this business for great customer service. I've been twice now and plan to use them for…read moreall future car issues. They helped me with a Hyundai engine issue and gave me recommendations of how to look into a free replacement which worked. After the purchase of my next car, they performed a pre purchase inspection that made me feel good about the next vehicle I was purchasing. Renee is always so nice on the phone and able to address concerns and fit you in when you have problems. I felt at ease and not at all pressured with any unnecessary you " need this now" tactics that other shops do to scare you on parts/ labor. As a single woman I highly recommend Black Widow!