I had my hair colored and cut by Jill Buscher. I paid $150 and it barely looked like the color…read morechanged. When I asked about adding a hint of purple as well as blonde she said she didn't do purple but then said she could add a hue to the red color. I didn't know nor did she say it would look darker! I mentioned that and even text her after several people said they couldn't see that I did anything to my hair other than it looked darker! When I asked if she could fix it she wanted to charge me again instead of trying to fix the problem and make the customer happy!

I've been going to Lindsey Shetlar for my hair needs for about 10 years! I've followed her from…read moresalon to salon, but about 5 or so years ago, she started at Perfect Details. This location is by far my favorite! All of the staff members are wonderful, friendly, and helpful. Carol, the owner, takes the time to know your face and name, and is one of the most outgoing and upbeat people I've ever met. Lindsey has always done a great job with my very thick, very curly hair, and pays great attention to every little detail. I've never left unsatisfied! The staff is always trained and up-to-date on all the latest trends and they use great high quality products. I've also been to Beth Hilgers when I needed to get in and Lindsey was booked up or unavailable. She is unbelievable with color! On top of all the usual hair services, they also offer tanning, nails, face/body waxing, facials, and massages, to name a few. The most convenient thing is they have online booking on their website! You can schedule, reschedule, and cancel appointments completely online, without ever needing to call the salon. Their prices are pretty competitive, and I'm very happy to continue driving 45 minutes to get my hair done!

Customer service is bad and they're rude maybe they should put a sign on the door appointment only…read moreand then when somebody walks in they can be rude to them I don't know who owns the salon but maybe they should check their associates and train them in customer service-cust Customer service is bad and they're rude maybe they should put a sign on the door appointment only and then when somebody walks in they can be rude to them I don't know who owns the salon but maybe they should check their associates and train them in customer service-cust

Service was friendly but I didn't get the haircut I asked for, I asked Megan for curtain bangs and…read moreshe gave me a fringe, my hair also looks choppy and she thinned the top so much I look like I have a mullet. I'm so embarrassed. She curled it so I was not able to see the problems before I left or I would not have paid. I would like a refund honestly or someone else to fix my hair.

I had a gift certificate that was a few years old and they wouldn't honor it because they said they…read moredidn't know the person that issued it. They were no longer employed there. Most businesses have a record of the number and dollar amount. My kids basically spent their money for a present for me for nothing. If they expire maybe it should be notated on the gift certificate.

If I could give this zero stars I would. I am brand new to the area and asked around for a good…read morehair stylist and one of the recommendations I got was for Kerry at Tres Chic. There were other recommendations and now I genuinely wish I had contacted someone else first. I asked my previous hair dresser what I should specifically tell a new stylist and I gave that information to Kerry. She colored my hair too dark, cut my hair far too short, didn't add any layering, and only trimmed half of my bangs. When I asked if what my previous stylist said made sense, she smirked as if it were a ridiculous question and said yes, she'd been doing this for a while. Well my hair is not anything like I asked, so the smug response is drastically out of place. She booked two clients in between putting my color on and then washing and cutting my hair. I was sitting there for about an hour with color on just waiting and while I absolutely understand the necessity of staggering bookings, my time is valuable and that clearly didn't matter to her. And to top it all off, while coloring my hair the wrong color, she got hair coloring on my $200 new leather purse and when I brought it to her attention she said, "how'd that happen?!" I contacted the manufacturer of the bag and they said unfortunately there's no way to get it out. I let Kerry know and asked her to make it right and she said it is not her responsibility. So I've now essentially paid $300 for a color and cut that is nothing like what I asked for. Needless to say, I will not be returning. PSA- if you do go here, don't take anything nice into the salon!

This is my first time there and Alison knew exactly how to make me love my hair again. I have very…read morethick, straight hair and I need regular debulking. I'm considering growing my hair out again, but I worried that maybe the cut wouldn't help me reach that goal and I'd be stuck with helmet hair until there was enough for a different style. Well, she fixed my hair. No length was taken and my hair looks like a real style again. It was easy to blow dry out with minimal effort and looks amazing. Thank you Alison!

DONT go here. I'm not even going to rate this place. Allison totally screwed up my Blonde hair…read more I'd never been there before and I could tell she was not happy to be working. My hair had a black streak all around my head. Took me 2 weeks and 400.00 later to get this fixed. She used the WRONG hair color even though I brought a bottle and my own instructions. I swear she did it on purpose. The owner thought it looked great. Of course she did. But they offered to highlight it to fix it. Really? Even I know that isn't going to fix a total screw up. Stay away. There are other good salons to go to.

I had an excellent Oxygen facial. It was so calming and relaxing. Typically my skin is so red…read moreafter a facial and this time it really wasn't. They took their time and explained everything and the reason behind why they use the product. Definitely recommend checking out their services!

I had an amazing experience here! Not only did I receive an amazing facial, but I left with…read moreknowledge too on what my skin care regime can look like to maintain results. My technician took her time, explained each step in the facial and made sure I was comfortable. Would highly recommend. It's nice not having to drive far away anymore for good service!

I started by making the appointment & felt good about the vibe, but once arriving, I saw that…read moreJonnie, could care less if I were there or not. No conversation with me, just the soccer game on the tv. Management needs to understand, not everyone is into sports & as a new customer, that person needs to feel welcome, that's something that didn't happen. All the veterans I've known in the past, are very friendly & engaging, but not at this establishment. I don't expect someone to kiss my ass, but I do expect friendly conversation, something I didn't get. My next haircut & beard trim will be done at Lady Jane's on Metcalf, at least they engage with the customer, something Jonnie did not do.

Loved everything in there, got along with everybody. I always have a good time in there. Only one…read morething bugged me, I asked to have my hair to all be the same length and not a fade, and a barber gave me a fade.

Kimberly is exceptional! She is warm, funny, and absolutely open to the vision you have for…read moreyourself. She is creative and talented and I trust her to see my inspiration pics and then make her own magic. A true artist!

Best wedding decision I made! Kim gave me a better version of myself to wear on my wedding day. My…read moreface lasted ALL DAY without reapplying lip or even blotting. My sister had her face done, too; we were both very satisfied and impressed! I look forward to working with Kim again for a portrait session and my office holiday party. Great if you're looking to try a new face and want some pointers, or just want to get a makeover for a night out!

Corey gave me a fabulous haircut! I feel like a new woman! The hair designers are so friendly and…read morethey listen to their clients. I will be coming back forever! No appointment is needed.

While Sean is a great hairstylist. it doesn't matter if the doors are locked when you show up for…read moreyour appointment! Nor can you call, because they haven't set up their voicemail. This is the second time in a row that an appointment was made and the doors were locked, no courtesy call was provided and there is nobody at the store.