I had a gift certificate that was a few years old and they wouldn't honor it because they said they…read moredidn't know the person that issued it. They were no longer employed there. Most businesses have a record of the number and dollar amount. My kids basically spent their money for a present for me for nothing. If they expire maybe it should be notated on the gift certificate.

If I could give this zero stars I would. I am brand new to the area and asked around for a good…read morehair stylist and one of the recommendations I got was for Kerry at Tres Chic. There were other recommendations and now I genuinely wish I had contacted someone else first. I asked my previous hair dresser what I should specifically tell a new stylist and I gave that information to Kerry. She colored my hair too dark, cut my hair far too short, didn't add any layering, and only trimmed half of my bangs. When I asked if what my previous stylist said made sense, she smirked as if it were a ridiculous question and said yes, she'd been doing this for a while. Well my hair is not anything like I asked, so the smug response is drastically out of place. She booked two clients in between putting my color on and then washing and cutting my hair. I was sitting there for about an hour with color on just waiting and while I absolutely understand the necessity of staggering bookings, my time is valuable and that clearly didn't matter to her. And to top it all off, while coloring my hair the wrong color, she got hair coloring on my $200 new leather purse and when I brought it to her attention she said, "how'd that happen?!" I contacted the manufacturer of the bag and they said unfortunately there's no way to get it out. I let Kerry know and asked her to make it right and she said it is not her responsibility. So I've now essentially paid $300 for a color and cut that is nothing like what I asked for. Needless to say, I will not be returning. PSA- if you do go here, don't take anything nice into the salon!

Shawn is an amazing hair dresser. I suffered for quite a long time with serai…read moreborric dermatitis and he gave me the most amazing g cut yet.

Horrible customer service, mass confusion, long wait times, no professionalism. My daughter and I…read moreleft without cut and color because apparently they're allowed to change their policies as they see fit. Will not return!

I had my hair colored and cut by Jill Buscher. I paid $150 and it barely looked like the color…read morechanged. When I asked about adding a hint of purple as well as blonde she said she didn't do purple but then said she could add a hue to the red color. I didn't know nor did she say it would look darker! I mentioned that and even text her after several people said they couldn't see that I did anything to my hair other than it looked darker! When I asked if she could fix it she wanted to charge me again instead of trying to fix the problem and make the customer happy!

I've been going to Lindsey Shetlar for my hair needs for about 10 years! I've followed her from…read moresalon to salon, but about 5 or so years ago, she started at Perfect Details. This location is by far my favorite! All of the staff members are wonderful, friendly, and helpful. Carol, the owner, takes the time to know your face and name, and is one of the most outgoing and upbeat people I've ever met. Lindsey has always done a great job with my very thick, very curly hair, and pays great attention to every little detail. I've never left unsatisfied! The staff is always trained and up-to-date on all the latest trends and they use great high quality products. I've also been to Beth Hilgers when I needed to get in and Lindsey was booked up or unavailable. She is unbelievable with color! On top of all the usual hair services, they also offer tanning, nails, face/body waxing, facials, and massages, to name a few. The most convenient thing is they have online booking on their website! You can schedule, reschedule, and cancel appointments completely online, without ever needing to call the salon. Their prices are pretty competitive, and I'm very happy to continue driving 45 minutes to get my hair done!

Corey gave me a fabulous haircut! I feel like a new woman! The hair designers are so friendly and…read morethey listen to their clients. I will be coming back forever! No appointment is needed.

While Sean is a great hairstylist. it doesn't matter if the doors are locked when you show up for…read moreyour appointment! Nor can you call, because they haven't set up their voicemail. This is the second time in a row that an appointment was made and the doors were locked, no courtesy call was provided and there is nobody at the store.

Awesome Salon! Not over priced and very nice ladies! They even have a barber! I have been…read moreseeing Cindy for a number of years and she does an awesome job on my color every time!