The good thing is that the people are great. The service is incredible and it's just a really neat…read moreplace to escape with you on a pool or a fun time or a great gym. We were there for an event and they just started picking up plates cups and even towels, although if it wasn't over yet, and I was quite frankly surprised. The food was fairly subpar and I'm surprising. They only gave us one drink ticket. Not to nit, but I have to admit there was an incredible amount of flies and bees that were flying around that we were literally driving people away because it was so annoying.

ONE STAR First off,…read moreI want to give one star specifically to Tarah Zahner, Director of Membership. Somewhere along the way, one pretty important part of customer service seems to have gotten lost: remembering that the customer, especially a longtime loyal customer, should occasionally come before the almighty dollar. So, let me take you on a little journey. I've been a member of Woodside for many years. I supported the club, enjoyed the club, recommended the club, and even lived at Woodside Village for several years. I wasn't someone who joined for three months, used a treadmill twice, and disappeared into the night. I was a loyal customer. In September, I let Woodside know that I was moving away and needed to cancel my membership. I was then informed that I would still be charged for another month, despite the small inconvenience of NO LONGER LIVING IN THE AREA OR BEING ABLE TO USE THE CLUB. OK. Interesting. So I reached out to Tarah. My email was kind. It was respectful. I explained my situation and simply asked if, after years of being a loyal member, Woodside might consider making an exception. The answer was no. But quite frankly, the "no" wasn't even the part that bothered me most. It was how I felt I was treated in the response. Tarah's email came across to me as condescending and dismissive, with an underlying "Who exactly do you think you're talking to?" attitude. And THAT is where Woodside lost me. Because here's the thing: you can tell a customer no without making them feel small. You can enforce a policy and still show kindness. You can explain a rule and still acknowledge that the person on the other end has supported your business for years. I didn't expect a parade. I didn't need a plaque by the pool. I wasn't asking them to name a treadmill after me. I simply expected a little grace and good customer service at the end of a relationship that had lasted for years. Instead, I walked away feeling like all those years of loyalty meant considerably less than collecting one final monthly payment from someone who doesn't even live there anymore. And yes, I'm sure there is a policy somewhere that says they can charge it. That's not the point. There is a tremendous difference between what a business is allowed to do and how a business chooses to treat people. Customer service isn't really tested when the answer is easy. It's tested when someone has an unusual circumstance and you have an opportunity to make them feel valued. Woodside had that opportunity. Unfortunately, in my experience, they chose the invoice. After all these years, I would have loved for my final impression of Woodside to have been about the beautiful club, the memories, and the years I spent there. Instead, I'm leaving with a completely different impression: Apparently loyalty has an expiration date. The billing cycle does not.

I came here with a friend today for facials for my birthday. We both thought it was amazing! Super…read morefriendly staff, great environment, cozy robes...need I say more?! Her provider was Hana and mine was McKenzie. Both of us were beyond pleased. We decided to make this our future birthday celebrations/gift. I can't wait for her birthday in November!

I was having bad neck and shoulder issues and was in desperate need of a good deep tissue massage…read more I've seen Woodhouse multiple times but had never been and decided to give it a shot. While it is not cheap, it's worth it. You get ushered back to the bathroom to change. You have your own locker that you can put all your stuff in and lock, so very secure. Very nice bathrobe and sandals to put on and then you go into a waiting room. Very calm and serene. A couple of different flavored waters to choose from and snacks if you're so inclined. Waited in there about 10 mins (you can bring your phone but come on people - you're here to relax. Put the flipping thing in the locker. You can disconnect for an hour). My masseuse came and collected me and ushered me to a nice quiet room. She listened to what I wanted her to do and left me to get under the sheets. The room was nice and warm and I was never cold. The massage was WONDERFUL. I needed a deep tissue and she delivered. Within 2 days my shoulder and neck were worlds better. After the massage they take you back to the bathroom. I super appreciate that there is a shower. The only downside of massage is having that oil all over you and getting dressed again. Loved the shower - very clean and great towels. Highly recommend and will return!

No frills, just an incredible deep tissue massage. I walked in feeling like a crumpled knot and out…read moreready to take on the world.

Nov 18, 2024: while on vacation i went to this spa for the first time for a 1 hour massage. i…read morereceived a 4 hand full body deep tissue massage from Anna and Lisa. it was a wonderful massage and relieved all of the tension in my neck, shoulders and back. i left feeling refreshed and relaxed. Gents, i highly recommend this spa to you if you find yourself in the Kansas City area. An excellent massage for a very competitive price. I will definitely return again when i next visit the area. When you call be prepared to communicate your anticipated arrival time...they want to be sure to be ready for you.

Stacy is fantastic at her job and does a great job listening and adjusting to your needs. There are…read moreother spas that offer a more relaxing environment or more complete "spa" experience, but if you only care about the massage, this is a great one for the price.

Stacy at Westwood spa has been my go to person when ever I need a good massage for years and…read moreyears(10+ maybe? my how time flies) Stacy has always been friendly, dependable and most importantly is great at her job. She always asks me from my feedback... too hard?, not hard? enough?, where do I feel I need the most work done?, how are we doing?... and she always does a good job. I trust her and appreciate her.

If you have the money to spare then it is definitely a great place to get a massage. Ambiance is…read moreout of this world relaxing as well. I thought the prices were pretty steep for what you get, but other than that it was a great experience.

What a treat! We stayed at the Cascade Hotel for my birthday (a wonderful hotel on the Plaza) and…read moremy husband booked a couples massage. Sojourn is pure bliss from the moment you step inside. We were greeted with a smile and then relaxed in the very peaceful lounge, which has hot tea, flavored water, and small snacks. Within the lounge is the more private Solitude lounge, which we enjoyed after our massages. This space has reclining chairs and is a bit more serene and quiet. Our therapists were Michelle and Ash and we were both very impressed and happy with our 80 minute massages. The rooms are tranquil and peaceful. Although there is no steam room or sauna in Sojourn, I actually didn't miss them because the space is so inviting and relaxing. Highly recommend!

Review of Therapeutic massage 90 minutes at Lifestyle Massage & Bodywork rendered by Cameron July…read more1, 2026. As usual their office was clean and inviting. This was my first massage with Cameron. She greeted me warmly and I knew how to prep for the beginning of the session. Cameron was solicitous of where my physiology might need extra attention, so I indicated some areas that would be good to center on. She took it from there and her hands easily found body areas that could use loosening up. She used a wide variety of techniques in an adroit, practised manner that indicated an excellent, well developed, beautiful arsenal of approaches that flowed smoothly from one to the next. How can one describe the feeling of accumulated stresses melting away in response to such a skilled approach? It truly is a wonderful experience and I would recommend it to everyone. At no time did she languish or lose focus in any effective regard. Cameron's performance was totally and utterly awesome during every one of those 90 minutes. If it may sound unusual, it nevertheless is necessary to state that she had an older person's mastery, combined with her chronologically younger person's eagerness to assert her practised effectiveness. She is a wonderful credit to her highly beneficial profession. Richard E.

Cute little massage/infrared sauna spot in Brookside that also offers manual lymphatic drainage. I…read morewas able to get in day of for neck pain that I couldn't get to go away, so I am appreciative of that fact.

I had a great experience at Woodhouse Spa! I went in for a massage with Paloma, and she was…read moreexcellent--very skilled at what she does. I highly recommend booking with her . I'll definitely be going back!

I've been going to Elena for visceral and lymphatic massage for the past year. Her deep knowledge…read moreof the body and gentle yet effective technique has helped relieve long-standing tension and improve my overall well-being. I've noticed significant improvements in digestion and reduction in inflammation. She customizes each session to that day's physical needs, making each visit truly personalized. The spa atmosphere is serene and calming, helping to put me at ease. Highly recommend Elena and the Spa at Woodside for anyone seeking a more holistic and restorative approach to healing.

I booked a massage here because I had gotten a gift card from a friend. I had to book like 2 months…read moreout to be able to get a female masseuse that fit with my schedule, so that was a bummer, but everything else was incredible. I got there early to use the jacuzzis. The front desk person showed me around and I went to the locker room to change. The jacuzzis were relaxing. I spent about a half hour there and then went to the massage waiting room. My massage felt so good and I was so relaxed upon leaving. I had a great experience!

Beautiful spa. Make reservations in advance as they are booked out months in advance…read more Excellent massage and facials! We also love the sauna room. Only thing I would recommend would be to have a bench or chairs in the women's locker room for women to sit on when getting dressed. Can't wait to go back!

The Grove Spa had a lovely 5 year anniversary party that I had the privilege of attending. While…read morethe space was pretty cramped for such a large gathering, the vibes were still incredible. All of the retail items are high quality and the vendors they had at the event were great. Not to mention, the discounts and swag bags! Shoutout to Jenna Levene for being such a lovely representative and for the incredible cheese board/snacks in the back! It's really so impressive and, in my opinion, made the event what is was. I'd be happy to pay another visit to the spa for a treatment or two!

Let me tell you... I was so nervous about getting my first Brazilian wax done but after going to…read moreJenifer at the grove, I would recommend it to everyone! Of course it wasn't painless, but it was more manageable than I had expected. Jenifer made sure the bed was a warm temperature and that the wax wasn't too hot. She kept checking in on how I was doing as she waxed me and was educational about what she was doing. She was also talkative during the wax and we were able to find lots of commonalities which was great. Being able to chat with her removed any awkwardness or uncomfortableness :)