This is my spot for all my fashion emergencies! They have re-strapped dresses and fixed my favorite…read morepieces on more than one occasion. And Amy calls with expert customer service and professional advice when something might not be worth the cost of further alterations. Trustworthy and helpful!

Nicest people on earth and they do a great job: always on time and accurate. They have given me…read moregreat dry cleaning advice and always remember my name. That's a nice thing.

Excellent service! Cleaned and preserved my daughter's wedding dress. All work is done on site…read more Highly recommend

Service was so professional and humble. They were honest and really good with pricing. The service…read morewas great. same goes to the knowledge they had, and how straightforward they were.

I Have Been To Several Alterations All Over The City Of San Francisco... I Came Here Only Once Just…read moreTo Have My 2017 NBA FINALS CHAMPIONS PATCH Stitched On & Resized My Navy Blue Champion Sweatpant... So That I Will Be Ready To Participate In My Very 1st Goldenstate 5k Race!!!! This Perfect Dry & Alterations Place Is A Good Place To Go To & The Young Lady Who Stitched Up My 2017 NBA FINALS CHAMPIONS PATCH & Resized My Navy Blue Champion Sweatpant, & Did A Gʻõôḍ Jô!!!!

Brought a couple dresses here to get hemmed for a wedding. Customer service was nice, but they did…read moretell me my dress was a lot of work and hard to deal with. I needed it hemmed so i didnt have much of a choice. My dress was chiffon so i did hear that that fabric was hard to sew. Oh well, needed it anyway. Came out to about $200 just for my dress.... I came here thinking it was reasonably priced but boy did i make a mistake choosing this dress. Also paid for my daughter's dress to get taken in. It took about 3 weeks and i picked it up the day before the wedding. So when wedding day came, i noticed it looked like there was no adjustments made on her dress. More than an inch of extra material and to me, it looked the same as when i brought it in. Again, had no choice so she wore it. But i spent over $300 in services and it was a bit underwhelming. I do want to add that my dress was done excellent and even if it was "difficult to deal with", it was very well hemmed. I probably would not return because it wasnt the closest to me, and the experience was just alright. Not terrible, but not the greatest.

Just had a great experience at Cotati Cleaners under their new management. I brought in a dress to…read morebe hemmed, and they did an excellent job--quick turnaround, really well done, and the pricing was very fair. Definitely a spot I'll be coming back to!

We were going to Empire dry cleaning in Santa Rosa but the quality of cleaning has gone downhill…read morevery fast. By chance, we brought our clothes here and they took our uniforms and made them look new! Got all stains out that Empire could not! We are so happy to have found this place and highly recommend EVERYONE GO HERE!!!

Excellent service, needed a coat done in 72 hours and they made it happen! Clean and friendly!read more

I got a large winter coat dry cleaned. It was beautifully cleaned! Looked brand new. Price was just…read morefine for the size and shape my coat was in. (Lightly worn, mid length, xl, peacoat). Would def recommend ;)

The young man who runs the place is very nice…read more However, the price for hemming a pair of jeans ($35) was just too high. He initially said the price was $30 when I brought the jeans in. When I questioned him about the $5 increase, he said he was actually going to charge me $40 but took money off b/c there was a mixup on getting back to me about when the jeans were done. He said he was going to charge more b/c the seamstress matched the color of the thread on the hem to the stitching already on the jeans. I thought a seamstress would have basic colors available for their work. This wasn't an unusual color of thread. The actual job done was fine but I wasn't pleased with the hiked price and having to keep calling to see when my jeans would be done. I won't be going back.

He do good job all my apron for work he very funny you like to joke around and fun to be withread more

Excellent laundry facility! Clean, efficient and friendly. Felicia was a huge help and so fun to…read moretalk to. Thanks for a great experience. (And be sure to grab a few pastries from the little panadería next door! )

Professional, clothes done in a timely manner at a reasonable price…read more Staff is courteous, and you know your clothes will be looked after

Great customer service and turnaround time. I have been here a few times to dry clean suits and…read morejackets. The last time I brought a jacket, they noticed there was a missing button and they replaced it for me. I will be coming back and I highly recommend ProClean!

Dried cleaned items should be free from wrinkles and steamed properly. This was not the case from…read moreProClean Services. The pictures showed this suit was not steamed properly, the entire inside lining had wrinkles; the shoulder pad area of jacket not steamed properly and now has discoloration, back of slacks also not steamed properly and has discoloration. The fabric of the suit is no longer the same - it looks like a worned out cheap suit. This was a quality suit, not made of cheap material, and has been dried clean professionally in the past and did not look like this. We would not return as I have never had dry cleaning items returned in this condition.

On a positive note, they are very friendly and understand your needs. But the costs are…read moreother-worldly. Laundered shirts are $8 each, much more than I paid in San Francisco. I wish I could patronize them, but...

Beware! 4 cashmere sweaters ruined. This place claims to be…read moreenvironmentally friendly, but the chemicals are intense. The smell would not come out of the 4 sweaters rendering them unable to wear. I told them of the smell and they said it was MY perfumes coming out of the fabric. I wear NO scented products. They offered to steam clean them and the smell still did not come out. Remedies offered: Refund of the cleaning bill or I submit an insurance claim whereas I send my sweaters to them and in 3 months a decision rendered, meaning I need to buy all new winter sweaters. They would not do both. Not able to go 3 mo with out sweaters in the winter season and no guarantee I chose the refund check. They kept stalling and when I finally pressed as to what day I can pick up the check they said they are not issuing a check after all. 2.5 months later, the sweaters still smell. I could never talk to a manager, and the phone lady was very rude.

Very clean facility. Their washer handles a large rug and cleaned it beautifully. A little…read moreconfusing for the payment, but other customers helped,e to figure it out.

The variety of washing machine sizes is incredible. Very nice to have such an assortment. Loys of…read morewashers and dryers easily available. Nice to pay either with tokens or an app on your phone.