Very quick response to give a quote…read more Bought this for my son for Christmas and my son was very pleased. Owner was professional and polite.

Really impressed with the high quality service. Quick response and scheduling. My car had dog hair…read moreand stains but now it looks and feels brand new. Highly recommend!

The team did a awesome job using some state of the art ceramics. The ceramic coat on the paint…read morecreates a deep lustrous shine. I have had black cars before and none had the deep gloss of my GV60 with Gtechniq Crystal Serum. The finish repels water and dirt. Super easy to clean and then dry with a leaf blower. Like RainX, the coating on the windows sheds water with little need for wipers. What I was very pleasantly surprised by is how effective the ceramic tinting of windows and windshield turned out. It is not just hype. This stuff really blocks the heat. If you hate getting into a hot car in the summer, this is your solution. I was suspicious of putting it on the windshield, but the ceramic tint does not impair visibility in any way and blocks the infrared as advertised. To comply with Chicago regulations I did 50% on the front windows. Once again blocks the heat but not the view along with sufficient privacy when viewed from the exterior. Not cheap, but a worthy investment on an expensive vehicle. I highly recommend.

Scammmers. i went to visit the sight and was told to give them $200.00 to reserve the job. if i…read morewas to cancel they agreed to reimbursement me if I gave them adequate time to cancel. I cancelled because. I found a cheaper and better site. Cmpany never returned my $200.00 eventhough they promised to do so and now disputing at credit company. I would watch out for the games played and use someone else. Beware

These guys are great. Dog got sick in the truck (puke). It got between the seats where I couldn't…read moreclean. These guys got me in right away to deal with the mess. They removed the seats to clean properly. No more smell. Even smells better than before the puke, like a new car. HOW DID THEY DO THAT MAGIC??? Will use again FOR SURE.

My Black BMW 550i had many swirl marks and spider web scratches in the paint and it was looking…read moretired. I had The Final Detail do a full exterior paint correction. After the decontamination, clay bar and random orbit polishing, they applied a sealant for protection and had me pick it up the same day. The paint on my car now sparkles in the sunlight and it looks as good as it did when it was brand new. I will certainly recommend this detailing company to anyone that wants their car to look new again.

Great carwash for $5-12 Yesterday the lines were super long…read moresince but was the 1st day over 30 degrees in a while. I decided to go the next day right when they opened. Still a line but it moved quickly. I got the $7 option which cleaned all the salt off and made my car sparkle. The other places cost way more and the outcome looks the same. Skokie CarWash is great!

The car wash subscription is a COMPLETE SCAM! I've been trying to cancel my subscription for…read moreMonths! The phone numbers do not work, the workers there tell me that they "don't know how to cancel it." They double charged me for my car 2 months in a row. This is absolutely unacceptable!!!!! I'm literally about to go over there and start screaming at everyone. Also, I never write bad reviews....ever.

They did a nice job on my husband's 2008 Harley, looks great, ready for the season! Thanks!read more

My car had two obvious scratches on it from two different hit-and-run parking lot incidents. Will…read moreand his team completely erased one of them and all you can see of the other is dents, which couldn't be detailed out. This is much less expensive than a body shop and I didn't even have to get my insurance company involved.

Always leave happy after a car wash. I decided to have the…read morecar detailed before winter set in and they said I would only need the outside done and that they would give the inside a good cleaning. A few days later we had a snow storm and the snow literally slid right off my vehicle!

I used to go to this car wash and was quite satisfied UNTIL the day I had an issue with the quality…read moreof my wash! I wasn't happy with the way my car came out after paying over $40!!! I let the guy who pulled the car out know. He said he'd be right back. Suddenly, the USUALLY SUPER KIND owner came out, his face scrunched with ANGER , and he came at me like he wanted to throw down. He RUDELY yelled at me to show him what I "thought was unacceptable". I did! The windows were streaked, there was dirt under the floor mats, and I found a piece of candy still stuck in the seat btwn the seat cushion and seat back. Once I was done pointing everything out, HE FLIPPED OUT. HE STARTED YELLING AT ME, TOLD ME THAT I SHOULD "JUST GET IN MY CAR AND LEAVE"!!! He has done this to multiple ppl when they have complained. I've NEVER gone back since, and I tell EVERYONE I KNOW NEVER TO GO THERE!!! This guy lost a good customer bc I used to bring in 3 cars, but NOT ANYMORE!!

Went there yesterday for my second wash under the new owners…read more For the second time, they did a FIVE STAR ***** job.

The detailing work itself was excellent -- our SUV looks MUCH better and it's clear a lot of time…read morewent into the job. However, the overall experience was disappointing because of how the pricing and communication were handled. We booked an interior detail online at $185 and specifically selected the "extra dirty" option because we knew the vehicle had heavy dog hair and would require extra work. We fully expected an upcharge. What we didn't expect was to be told at dropoff that the price would now be $600 after comments about it being "the dirtiest car" they had ever seen. We understand severe pet hair removal takes more time and labor, and we aren't disputing the extra work. Our issue was the lack of clear expectations beforehand. If a vehicle disclosed as "extra dirty" can end up costing more than TRIPLE the quoted amount, that should be communicated more transparently before the appointment or through a clearer pricing structure online. At the time of drop off, there was a line of cars waiting to be checked in, so we felt put on the spot and didn't have time to process such a dramatic price, so we left it (admittedly, maybe we shouldn't have). When we raised concerns about the final price at pickup, there was no willingness to discuss any adjustment. Again, the final quality of the detail was very good. But customer experience also includes the level of professionalism, transparency, and how concerns are handled when expectations (final cost) change so significantly. If you have an "extra dirty" car, my advice is to get a few quotes up front. We certainly wish we had done that!

I chose DPM Auto for a full front PPF installation because of David. He was knowledgeable, easy to…read morework with, and took the time to explain the process. The beginning of the experience was excellent--quick communication, easy scheduling, and I felt confident I had chosen the right shop. Unfortunately, everything went downhill after I dropped off my car. I dropped it off on a Tuesday with a promised completion date of Friday. Friday came and went with no updates. After multiple calls and texts on my end, I finally heard back on Sunday and was told it would be ready the following Tuesday. I was also offered a complimentary interior detail for the inconvenience, but that never happened. When I finally received my car, there were numerous bubbles under the PPF. I was told to give it a few days for the installation solution to evaporate before reaching back out. I did exactly that, but weeks later many of the bubbles are still there (see photos). David initially responded and told me to bring the car back about two weeks after the install for an inspection. Since then, I've received no response despite multiple calls and texts. It's now been four weeks, and I've essentially been ghosted with no opportunity to have the issues corrected. To make matters worse, the warranty requires annual inspections. If the shop can't schedule a follow-up inspection that was supposed to happen two weeks after installation, I have little confidence they'll be there to support the warranty in the future. The experience started with great customer service but ended with poor communication, missed commitments, and an installation that still has visible defects. Based on my experience, I cannot recommend DPM Auto.

I would give DPM Auto Pros zero stars if I could…read more I contacted David to detail my car's interior and address some staining issues. We aligned on the priorities as follows: 1. Fix the staining on the driver-side door 2. Fix staining on the back seat interior 3. Complete general interior detailing David started with the lowest-priority item first, which I was initially fine with because he said he needed to get paint/dye to address the staining. I was actually encouraged that we were making progress and agreed to prepay for those materials, which turned out to be a big mistake. For the past month, I have tried repeatedly to get in touch with David and DPM Auto Pros, with no success. I have been completely ignored. There has been no follow-up, no proactive communication, and no effort to complete the priority work we discussed and that I prepaid for. It has now been over a month since I paid for the materials, and I still have no resolution. At this point, it is both frustrating and disappointing. Writing this review means accepting that I likely lost $200 to a company that does not intend to finish the work it agreed to do. Unfortunately, because I paid through Venmo, I have very little recourse beyond sharing my experience publicly. I am now looking for an alternative detailing company to do the work I asked (and paid) David and DPM to do in the first place. I would strongly recommend that others be cautious before working with David and this company and will update this review with the next good detailing company I find so that anyone reading this doesn't have the bad luck of working with David and DPM Auto Pros.

This business owner operated his detailing business out of my residential property without my…read morepermission and continued doing so despite repeated requests to remove his business from my garage. I also received complaints that he required his roommates to wash cars without paying them and threatened them with immigration-related consequences. Because of these issues and other lease violations, I decided not to renew his lease. After receiving notice that his lease would not be renewed, he stopped paying rent, forcing me to begin the eviction process. He ultimately moved out before the eviction case was completed. During his tenancy, there was also an incident where he arrived appearing intoxicated, believed I had changed the locks, and called the police. The issue was resolved within minutes when he was able to access the apartment with the correct key. Afterward, he repeatedly harassed me through my Ring cameras, and I have video recordings of him directing derogatory slurs toward Mexican immigrants in the neighborhood. More than a year after moving out, he still has not removed my property address as the registered business address for his company despite repeated requests. Based on my experience, I would not recommend doing business with this individual.

Niko did a great job getting all the dog hair out of my car. The car looked brand new after the…read moredetailing. He was a good communicator and made a great recommendation to help me get my bumper fixed at a fair price.

I sent my car here multiple times in one month because new issues keep coming up. The second time I…read morewas kind of confused how they didn't check the other issues so that I didn't have to come back twice. They do honest work, but I feel like the parts aren't good quality. My muffler came apart and my brakes keep making noises. They took care of the breaks, but I'm a bit disappointed that they didn't look further into my car the first time.

Great service with honest evaluations and reasonable price. Very helpful with any auto relread more