It really couldn't get easier or better. I'm impressed! I know a bit more about the car business…read morehaving been around dealerships and my late husband owning a shop. For me years ago repairs were easy, I just gave him the keys. If we didn't it, he'd send it off to someone and it would get done. We weren't a body shop, nor a detail place, but we knew people. But that was some time ago. Those people are now retired or have passed on. So I'm left to my own resources, asking around and internet research (reviews.) I bought my SUV and there was a slight gap at the bumper after about a month, I did take it back and they just pushed it back. Never looked right. but it was okay. Well now this time I did it backing into a garage there was this wrought iron basket, not mine. My bumper caught it and it pulled away. It looked bad and couldn't be ignored. What's damaged, I don't know, do I need a new bumper because something got damaged behind it, again, no clue. I came across Carrectly, was impressed by the reviews, also was impressed by the pics of Dixon P's bumper repair. So I sent an email requesting a quote for the repair. Oliver replied fast with an accurate quote and information. He also answer all questions I had. I decided to give them a try. So glad I did! How much time is wasted on dropping off your vehicle? With them none, same for pick up. Yuri was so pleasant and helpful, I inquired about getting a detail, specifically the inside. It really needed it. He gave me some info, but said I should speak to Oliver. At first I was going to go mini, but then went full. When I inquired he told me what they do for each, there was no upsell, no pressure. I will say it looks beautiful. I also had them do some touch up where the paint came off. The gave the exterior a very good wash. I'm very pleased with the whole process, and recommend them highly. I'm proud to be seen with my vehicle again, instead of walking away quickly. You know how it is when you ride looks trashed. So glad I made this choice.

I asked for a quote to install 2 sway bar brackets and a install sway bar then connect end links to…read moresway bar then to frame in the past this would have taken me 2 hours to do, but recent surgery now prevents me. they quoted me 6.5 hours work and a wheel alignment for so unknown reason since the work i was asking them to do has nothing to change rear wheel alignment but charge $245.00 plus $15.47 parts also $55.00 shop fee ! thats over $1400.00 for a 2 hour job

Great local family owned mechanic. Matt leads the charge and made the process very easy. He helped…read morelay out the issues and potential solutions. Wound up finding a good middle ground on the scope of work and he threw in some free labor when we hit a snag and needed a new part. Would highly recommend if you're in the unfortunate situation of needing a mechanic!

I cannot thank Matt and his team at Fulton-Desplaines Garage enough for taking such incredible care…read moreof me after my car was stolen and recovered in terrible shape. They turned a nightmare scenario into a stress-free experience, handling the extensive damages with expert care, honesty, and speed. They thoroughly explained all repairs needed to fix the broken ignition and cosmetic damage, working seamlessly with my insurance. Key highlights: Expert Care: They fixed everything, making it feel brand new again. Honest & Fair: Transparent pricing and thorough explanations. Exceptional Service: Kind, professional, and attentive to a very stressed customer. If you need honest, reliable auto repair, especially in a crisis, go see Matt and his team of professionals!!

I took my Range Rover in for service after receiving and agreeing to a quoted repair cost. A day…read morelater, I was contacted and told an additional part was needed, increasing the cost by $400. I approved the extra charge, but when I got my vehicle back, the original issue was still not resolved and my check engine light remained on. They told me they could continue looking into it, but also mentioned that these types of warning signals "sometimes happen," which didn't give me much confidence. On top of that, I noticed my car was returned without proper care there was dirt left in the back seat. At this point, I no longer trust this shop to handle my vehicle. I will be exploring legal options and recommend others proceed with caution when considering their services.

I took my Chevy Bolt into Carrectly after a minor accident. They process was very easy and they are…read moreso nice and very communicative, especially Oliver. Even the garage waiting area was cozy and had a unique vibe. They ended up dropping off the vehicle to my apartment which was a lifesaver. The car looked brand new and they had vacuumed and cleaned the car both inside and out. Very happy with the service.

Niko is a true professional when it comes to car detailing…read more I initially found a Groupon for his services. After messaging him on Facebook, we quickly got my appointment scheduled and I purchased a ceramic coating and engine cleaning as additionals. His pricing is very fair, and I was more than happy to tip him and his crew a couple of extra bucks. They labored away for 4 hours in a 3-man team. Typically, my past detailing experiences have been subpar - the insides are usually drenched in unpleasant chemicals and some areas aren't properly wiped off. Let me just say that Niko went above and beyond and his attention to detail is second to none. He even went the length to take off my license plates and clean the dirt and grime behind that area. None of the insides were improperly wiped down, and the interior was clean, but not overpowering with the smell of chemicals. I won't hesitate to procure his services again.

This business owner operated his detailing business out of my residential property without my…read morepermission and continued doing so despite repeated requests to remove his business from my garage. I also received complaints that he required his roommates to wash cars without paying them and threatened them with immigration-related consequences. Because of these issues and other lease violations, I decided not to renew his lease. After receiving notice that his lease would not be renewed, he stopped paying rent, forcing me to begin the eviction process. He ultimately moved out before the eviction case was completed. During his tenancy, there was also an incident where he arrived appearing intoxicated, believed I had changed the locks, and called the police. The issue was resolved within minutes when he was able to access the apartment with the correct key. Afterward, he repeatedly harassed me through my Ring cameras, and I have video recordings of him directing derogatory slurs toward Mexican immigrants in the neighborhood. More than a year after moving out, he still has not removed my property address as the registered business address for his company despite repeated requests. Based on my experience, I would not recommend doing business with this individual.

They detailed my SUV recently and it was impeccable. It looks like when I bought it at the…read moredealership. He took his time and was meticulous about every detail. Very professional and friendly. I highly recommend Dan's Secret Service. He also comes to wherever you are.

My issues is with the quality of service I definitely expected a better job. Pick a better company…read moreis all I can say.

I went to the auto spa today on Western because I had a mark on my new BMW that I could not wipe…read moreoff. My car is always stored in a heated garage, and I did not know why there was such a mark on my door panel. I tried to remove it at home to no avail. I did the interior and exterior clean package. It looked spectacular. It was efficient and at around 20 bucks, it was very reasonably priced. The lobby is clean and efficient. I was in and out in about 20 minutes. They were able to remove my door mark by buffering. The car looks amazing. Very pleased with the customer service and pricing I received. I cannot recommend enough.

First time going to this business for a Car wash, price is $20 for exterior and interior. $5 extra…read morefor tire shine. Overall exterior was okay, rims were not cleaned but they did use tire shine. Took my 2025 Tesla Model S Plaid. Wish quality was better but lot of staff just loafing around.

I had a great experience with Carrectly! I needed some body work done on my car, and they also took…read morecare of both the interior and exterior detailing. I absolutely love that you can get multiple services done in one place, it makes the whole process so convenient. The team was responsive, professional, responsible, and delivered high-quality work.

Great and speedy service, fair price, my debt was repaired in a few days. It's rare to find a…read moredecent auto care place and I'm glad I found Carrectly.

I did something stupid with my car, and had someone ding my back bumper while it was parked, and…read morewas in the wrong place at the wrong time and caught a stone that left a crater in the front of my hood. So I finally brought the car in and got a very fair price for the work. I was under a time constraint to get it done which I explained up front. They said Wednesday end of day or Thursday which worked. Long story short, they picked up my car, fixed it so I can't even remember where the damage was and detailed it so it looked at least as good, if not better, than the day I drove it off the lot. And they got it back to me Wednesday before 2. Everyone I encountered was enthusiastic, friendly and seemed to really care about what they did. Better than any body shop I have ever dealt with and there have been a few. Parked the car when I got it home and ran into a neighbor. The first thing I said was if you ever need a car guy I got one.

I gave them a very dirty car and they did a great job of fixing my interior and detailing it. Would…read morehighly recommend.

super helpful and honest…read more worked on my older bmw with tricky electrical problems --------------------

I loved this shop for 2-2 1/2 years until I had a recent interaction with the manager. Unprovoked,…read morehe was rude, impatient, dismissive and condescending. Unaccustomed to being treated so poorly, I promptly left only to receive a call from his staff mechanic apologizing. I don't need an apology from staff, I need an apology from the MANAGER. I WONT be back. The manager, Robby is bad at customer service.

Had a repair job done last week and it was delivered today. This is my 2nd repair job with these…read morefolks and, just like the first, the Jeep is beautiful and looks brand new! These guys are fast and they do very nice work! Dario and Abel are really solid guys and provide great service!

I NEVER EVER write online reviews. This is the first time in my life I actually felt like it is…read moreonly fair to write one. I had just moved to Chicago for school and a semi-truck hit my small Toyota Corolla from the driver's side. It caused severe damage. After months of dealing with the other party's insurance, I finally got them to agree to pay to fix my vehicle. But then I had to find a place who would be willing to agree with their labor rates. I went to get an opinion of another place and they told me I would probably be paying hundreds of dollars (up to $600) out of pocket for them to be ok to take it and break it apart. And after all that it would just end in total loss. I was so sad. I did not know anyone in Chicago to help me. I am student and didn't have extra money at the moment. And my Corolla was only 3 years old, so pretty new and well taken care of. Then I stopped by River North Collision Repair. Mr. Abel was so professional, so compassionate. I signed a form allowing them to directly communicate with the other party's insurance. In less than one month, my vehicle looked like nothing has happened to it. They fully communicated and dealt with the insurance, I paid ZERO dollars extra for them. I picked up my car fixed and even cleaned on the outside and inside. Thank you SO much, you guys really deserve more than five stars. Honest, professional, compassionate, everything you can dream of when going through a hard time!