Meh... busy. Food was average and overpriced. It was a nice day and we sat outside. Cute setup

The food is outstanding and I love the outdoor seating in the summer. Service is attentive, but food coming out is UNBELIEVABLY slow. Thankfully with good company, it goes by faster, but if you are taking kids, you may need to bring a snack too and entertainment. read more

We had our first visit for breakfast this weekend and it was so good my husband dragged us out for another visit in less than 2 days -Service is great, our waitress was super sweet and was on top of everything! -Food was just WOW!!! Phenomenal, full of flavor, big portions, and beautiful We can't wait for our next visit, thanks for the awesome experience Tin Pan read more

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Absolutely awesome food, awesome service, and awesome ownership! We live close to New York City, and when we get to Sackets Harbor one weekend a year, this is where we go. The culinary experience is five-star Manhattan level, the service is both personable and professional, and ownership exhibits extraordinary customer care. Highly recommend! read more

Great place as always! My favorite place to come to for any meal, BF, lunch or dinner, cocktails...great family gatherings or parties...summer is Tin pan Galley read more

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Love love love this place! The crab cakes Benedict and creme brûlée French toast are phenomenal. Beautiful setting, yacht rock on the sound system, great service... definitely a favorite! read more

Tin Pan Galley - Crab cakes Benedict - American Near Me - Sackets Harbor, New York

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I had a really bad experience today while dining here. But we have had truly wonderful and memorable food experiences here in the past. Seems like the management and food has changed significantly. We waited for our food (with a toddler) for over 1.5 hours. My plate arrived with a 3 inch dark hair on top of my home fries. The waitress saw it and said that she would get me a new order of home fries immediately. Not a whole new plate of food. My husband and daughter's breakfast sandwiches were greasy. A croissant breakfast sandwich doesn't need to have more oil added to it to grill it. They ran out of blueberries for my daughter's blueberry pancake. So it was replaced with 1 slice of French toast (cost was $10) The maple syrup wasn't even real but the bill was! It came to almost $100 for barely any food for 2.5 people. Despite the mishaps, the food was sub par at best. It just seems kind of like nasty hotel food. I asked to speak to the manager and waited another 15 minutes for him. He seemed bothered that I was complaining and told me he would see what he could do. I waited another 15 minutes for him to return and when he did he offered me a 15% discount on two of the meals which came to $8 off. ( And he took the $10 charge off for the 1 piece of french toast that we got in place of the blueberry pancake. ) Offering us 15% off like it was a grand gesture is really disappointing. Especially while adding another 30 minute wait in order to receive it. That just topped off the whole experience. It seems like there could be an easy fix to not stressing out staff and customers. If a restaurant is running behind due to low staff or an overwhelmed kitchen, then they should have the customers wait longer to get seated. Simple. We would much rather have spend an hour enjoying the town or doing something else. I could hear so many people complaining about the wait. Sadly, the staff seemed stressed. I actually felt bad for our waitress and the staff. We won't be returning to our old favorite restaurant in Sackets Harbor again. read more

Tin Pan was once one of the best restaurant around. The service, food and entire dining experience was most enjoyable. How things change! We visited there for breakfast and were very disappointed. The restaurant management has changed and they no longer except previously issued gift cards. The gift card given to us not long ago has the same name on it as their front door but we were told " we no longer accept these gift cards". While we consider that illegal it's certainly a poor business practice. Beware! read more

food was tasteless, service was terrible and really pricey! rude hostess, server was nice but too busy to deal with us. Waited over an hour after we ordered dinner. I have had such a bad meal. Only writing this review to tell you to select another restaurant!! read more

We went there on July 19th. It was the farewell party for the military doc I worked for. We had over 10 in our party. We were told we couldn't sit at the table in shade until our whole party got there. I said it's like 9 minutes until our reservation and I need to sit. I asked what I was supposed to do for 9 minutes. The hostess looked at me and said 'maybe walk for a bit.' I went to the bar and had a drink. I wanted to start a tab for a few drinks and keep it open for my dinner but she wouldn't do that. She said all meals would be on one ticket. I ordered a rack of lamb, mint pesto, mashed potatoes. I ordered it rare in the middle. What I received was 4 tiny unseasoned pucks of lamb with no mint, dried up garbage potatoes and 3 asparagus spears. It sucked on a level that is hard to describe. No less than 3 of our ten people sent food back. Steaks ordered rare were shoe leather. The spicy chicken pasta come with zero chicken. Then came the ridiculous check with a hefty 20% tip added .... Like it even deserved any tip. The food took so long and was so bad that they should have comped half of it. Afterwards , half of us went for ice cream because we were starving. Back in the day, this was a destination. Now.... It's just a bad memory read more

We arrived right at 8am when they opened so there wasn't a long wait at all. Their patio is a gorgeous spot to sit and there was plenty of shade so we were cool and comfortable. Their brunch menu has tons of options and they always offer specials. Everything was fresh and delicious and the service was attentive but not overly so. This is our go to spot for weekend brunch in Sackets! read more

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Vastly disappointed with the food. After hearing about the wonderful food at TPG I was more than a bit dismayed by the poor quality of the food that nearly everyone in our party received. I was told that ownership had changed and this must he the reason for such a precipitous drop in quality. Out of a party of 12, at least 8 had meals that were nearly inedible. My Ancho biscuits and gravy was disgusting. Greasy and "biscuits" were about 1/8" thick and doughy. Tasted more like Crackers and Slop. Barely two stars, food gets one, hard working server adds another. read more

My husband and I ordered dinner. His chicken came totally raw ...waitress and other fellow were astonished when they saw it. We were told it would take another 35 minutes to cook fresh but that kitchen closed soon, so after waiting about 40 minutes for our meal my husband would need to inconvenience everyone or choose to forgo dinner. He chose to pass and they GRACIOUSLY comped his meal. Not his iced tea, nothing. By then it was nearly 8pm and everything else in town was closed so he left with absolutely nothing. Just he didn't need to feel obligated to pay for the meal they couldn't cook safely and that he couldn't eat. By the way : $37 for a rolled up chicken breast next to a pile of angel hair spaghetti with a few , and it was truly just a few, pieces of diced tomatoes is NOT chicken caprese. Seriously sad experience. read more

Food cold. Service slow. Expensive! Singer a little loud! Pretty place. Not enough choice.

Nice outdoor seating except for the bees, Food average, service poor, overpriced 3 orders of pancakes and 3 coffees $64.00

My parents love dining here and were excited to bring me up during a visit. We sat outside in a very pretty garden setting, close to the setup of the band that would be playing later that evening. The place was packed (we had a reservation) but our server promptly came over and took our drink order. The menu is varied with numerous mouth-watering dish descriptions. I ordered the seared duck breast with cherry balsamic glaze, my dad ordered the New Orleans pork tenderloin medallions and my mom ordered the hacienda steak with chimichurri sauce. My duck was fabulous. Perfectly tender, medium-rare medallions of duck with a three-cheese whipped mashed potatoes, fingerling carrots in a to-die-for cherry balsamic reduction sauce. My dad loved his pork dish. My mom unfortunately got a tough steak (it was very chewy) but she liked the sauce and its accompaniments. We split a slice of New York cheesecake topped with fresh sliced strawberries and a mango sauce. Was the right combination of creamy and sweet. The band started playing around 8pm and was a great addition to an already enjoyable experience. I highly recommend this establishment for its food and its ambience. read more

This is the best breakfast place in the North Country, in fact in CNY! Worth the drive from Syracuse. Many French toast, omelette, eggs Benedict choices, and other things, all unique. Plus you sit outside in a European style patio. Live music on Thursday and Sunday at dinner. Today we are working our way through a portobello omelette with basil pesto, and everything new York Benedict. Large portions, bring a cooler to take leftovers home! Deelish. Get the home made beer bread toast! read more

Great little quaint restaurant. Great customer service! The food is good, depending on your taste buds and what you order. The Ahi Tuna nachos are a must for an app! The breaky Quesadilla is good, especially the salsa. Something you'd want to consider sharing since the portions are huge - unless you go hungry or come out of a 24 hour fast. The crab cake eggs Benedict has an over powering fish taste, I was expecting more of a crab taste. Too much going on but for those who love fish this is your dish. You won't be disappointed, probably the best place to grab a bite at Sackets Harbor! read more

Tin Pan Galley - American Near Me - Sackets Harbor, New York

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The eggs Benedict is ABSOLUTELY AMAZING! I have been coming to this restaurant for years! The food is always amazing, the service is top notch and the outdoor seating is fantastic! I absolutely love this place and highly recommend it to anyone looking for a relaxing brunch! read more

Food is good, a bit pricey. Bar drinks are very good and so are the brunches. Dinner time is a bit slow. That was at the end of the summer. Nice atmosphere and decent music. read more

Very excited to see this place returning to life. We came every year for last several years and missed them last year; we were worried if they'll survive. Again fabulous experience with the food and service. Andy Taylor and his music is always great to listen and see. The change in ownership didn't affect the food and presentation and happy to see that. Hope the new ownership and new team will stay as good and as long as Andy created the reputation. read more

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The details in this review are a true story. It may sound unbelievable that it could actually be this bad, but I assure you it was. In fact, I'm sure that I'm missing some detail here and it's probably worse than my review will report. Thursday evening 6 o'clock reservation. They keep the door to the outdoor patio open which I guess would explain why there are so many flies in the restaurant. If that was the only issue, I would be easy to brush that off as a nuisance and nothing else.As you can see As you can see on the menu, there is a limited selection of dishes. We had a party of five people. We ordered the goat cheese appetizer and were informed that they were out. We moved on to order entrées. I wanted to order the steak, but was told when I went to order it that they were sold out of that as well. Two of the people dining with me ordered the chili and Seabass. I ended up ordering the capers chicken as did another person at the table. A few minutes later, we are told that there is only a single order of Seabass. The manager stops at our table to tell us about this. We the ask what is available to order as now 3 items are not available. We ask about other options are available that meet the needed dietary restrictions that were called about and confirmed at the time of the reservation. The manager says well you didn't talk to me so it's not my fault and I don't know who told you anything and what they said to you. She was confrontational and belligerent to put it mildly. Not a single apology. To the contrary she implied that if we didn't like the remaining available options we should just leave. The fact that the manager was running food to tables and wearing flip flops did not have her hair appropriately tied back should have told us how much she cared. The appetizers took over 45 minutes to arrive to the table. There were no serving spoons brought out. When the entrées were finally brought out two were missing so only three people of the five were served. the chicken was undercooked. Very undercooked. Dangerously undercooked. About 5 minutes later, one more part of the order arrived. It was not as ordered but at least it was there. The missing dinner entree did not arrive until after we asked for the check. during the 20 plus minutes of time that the final entree was still missing I watched the manager bring the same dish to a table that had been seated easily a half hour after we had ordered. As a kicker at one point the chef who cannot run his kitchen effectively enough to serve a 5 top all the entrees at the same time and be bothered to cook the chicken to a safe temperature came out to give the table a dirty look. He must take lessons on professionalism from the manager who seems to think that it okay to be rude and wear flip flops into a food prep area. I would have had a better experience eating from the dumpster behind a truck stop Dennys than what happened here tonight. The manager is unfit for the job and is most certainly costing the owner money due to ineptitude, rudeness, and apathy. Based on what was visible from the front of the house, I can only imagine the disastrous state of the back of the house and wonder if there is anyone there who has hold a food safety certification and have no idea how they would pass a department of health inspection. The only positive of my experience is that it is over and I never have to go back. read more

service was excellent, very friendly, knowledgeable, and customer oriented 5 stars ambiance also very nice, very clean and comfortable friendly atmosphere 5 stars food not so hot, dinner menu came up short as did execution, definitely needs work 1 star read more

It's Father's Day...you want to treat your parents to a wonderful dinner experience only this was NOT what we wanted to experience!! It was not busy at all when we arrived early with our party of 7. We were seated in the outside garden area. We waited almost 2 hours for our food which arrived cold. The special was a pan seared porterhouse steak we asked to be cooked medium (warm pick center). It was raw in the middle, well done on one side and medium well on the other side. At $65 price you would think they know how to cook a steak. Never have I seen anything like this at a restaurant. We asked to send it back, only to be confronted by the new owner, Dr. Walter Dodard questioning us if we understand the cook on steaks. Aside from being rude, we told him to keep his steak; at that point more was wrong with our dinners than what was right. The waiter was very apologetic and completely agreed with our assessment. Needless to say we will never return to the Tin Pan for any meal. I wish I took a picture of the returned steak. Biggest waste of $400 I've ever experienced at a restaurant. If I could give zero star review I would. The only positive was the entertainment that arrived and played for everyone. read more

Food and service here are excellent. We came here with family who are locals and they come very frequently also. We had dinner and then brunch the next day- both were delicious. For dinner the table had spinach and artichoke dip which came with two long pieces of bread- very good. My boyfriend and aunt both opted for the macaroni dishes as their entree- wow what a portion. Amazing! I had the filet mignon which was cooked perfectly. The next morning we went for brunch and I was stunned at the portions. Lemon ricotta pancake, crab cake eggs Benedict- I mean delicious. We will definitely be back our next visit. read more

Tin Pan Galley - American Near Me - Sackets Harbor, New York

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My advice would be change the name that way you no longer are kept to the standard it used to be as far as taste. large portions, fresh ingredient, and distinct taste was TPG. This is in my opinion over 15 years is more like from wish. read more

Great service, I ordered the Reuben with pasta salad and it was one of the best sandwiches I've had in a long time. Perfectly toasted, buttery, real corned beef and the kraut just made it! Will definitely be back! read more

We went to TPG twice this summer and have gone in the past. I have always found the potatoes to be really greasy. I feel like the hollandaise sauce is a little flat. The omelets lacked flavor. The pancakes were nearly burned and just not very good. The chocolate chip pancakes had few chocolate chips. Service was excellent. The BBQ sauce though was stellar. I'd eat there again and did just for the BBQ sauce. read more

Great food and service. Always a good time when we visit. Would highly recommend If you're looking for a good place brunch thats local.

The most amazing brunch you will ever have! Very friendly wait staff, and a cute vibe in the building all around. We haven't been able to try their dinners or sit out on the patio yet but we've heard phenomenal things about it.. we've also seen they grow their own herbs. So to have fresh herbs in your omelette are amazing. read more

All the food I've ever had here was excellent. Location is charming. Perfect for a date. They don't do take out, or maybe just not on Sunday? And expect a very long wait for the food but again the food is good and the environment is cute which makes that actually perfect if you're with someone you plan to chat with for a while. Just isn't an in and out place. read more

We chose my birthday to have brunch here. The service was great, ambience was great. My husband had the Crab Cake Benedict and even though he thought he wouldn't like poached eggs, he ate every crumb. I tasted it and it was definitely amazing. I had the Reuben Omelet and while it was ok, I wouldn't order it again. I love Reuben sandwiches but it just wasn't great in an omelet. A little hard to cut and the sauerkraut just wasn't great with eggs. But that didn't turn me off of the restaurant, we definitely will go back. read more

It pains me to write this review. We have loved Tin Pan Galley for over 22 years. They catered our wedding on Wellesley Island 21 years ago for 250 people . We know there have been ownership changes over the years and have still had wonderful experiences. This past July, we made a reservation for a special family dinner. It was a beautiful night and we were seated in the garden. While dinner music is lovely in the background, having music so loud that our server had to show us the notepad with the specials is ridiculous. We could not hear her, much less talk to each other. The service was so spotty. We could see our drinks sitting at the bar after each round we ordered. Just getting water and then refills was exhausting. Not one empty glass was removed from our table. We even started stacking them. Our server had no clue about ingredients in the entrees. We had a family member that doesn't eat cheese or seafood. Every entree and special had cheese or seafood. Not a very good menu for a vegan, dairy free patron or a patron allergic to seafood. We should have looked beforehand but usually a restaurant menu encompasses all diners. That was our mistake. When we asked what the soup of the day was not the soups on the menu she told us it was a garlic soup with onions when it arrived it was the French onion soup without cheese and it was luke warm. The portobello tower needed more dressing, we asked more than once but it never came. We were missing silverware and while we said we were sharing appetizers no serving pieces or plates came with the appetizers. By the time the plates arrived the apps were no longer warm. The calamari was very fishy. And while we know calamari is frozen and not fresh, this calamari was just not good. Our server never even asked why we didn't eat it. The house made potato chips were fine. The artichoke dip was a bit bland. It was odd that out of 6 appetizers, 5 had cheese and the other was seafood. For entrees, we ordered Thai steak salad (good), Asian marinated sea bass (good), seared ahi tuna ordered (good), the filet mignon ordered rare ( arrived well done, sent back, after 20 minutes it came back bloody, sent it back after 25 minutes it came back medium to well, at this point the rest of us were done with dinner and had ordered dessert, so he just ate it) and the pasta special which might have been fresh and el dente four hours before our reservation was mushy and not good. We never saw a manager or chef. No one apologized for the steak. At this point, we have stacked the appetizer plates and dinner plates pushing them towards the center of the tables. We are watching the staff talking to each other, on their phones, and listening to the band. How any employee could walk past our table with all the dirty dishes and glasses or the ground that had two dirty paper napkins and not pick something up baffled us. My father announced before dessert it was the worst dining experience he had in his 77 years of life. When our German chocolate cake arrived, it didn't even surprise us that there was no caramel, coconut or nuts it was just a piece of chocolate cake. It was good but not what we thought we ordered. The whole experience was so frustrating, disappointing and loud we just wanted to leave. Getting to go boxes and the check also took effort. The lack of training and team work among the employees was mind boggling. Having worked in the industry and having owned a restaurant, one usually is more tolerant and forgiving but this experience was just a train wreck. Tin Pan is a destination dinner for us. We will not be returning unless something drastically changes and even then, we wouldn't go if they have live music. Sadly, our special family dinner was not enjoyable. I hope the owners/managers can figure it out because it is a beautiful outdoor dining spot in Sackets! read more

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usually a long wait and even longer wait for food but the food is well worth it and i always come back

If not for the inexperienced but nice server and the fact that I can't give zero stars, I'd give zero stars. The hostess didn't want the job, but apparently someone put a gun to her head so she showed up about as unfriendly and lackadaisical as possible. We waited a good while to order, and things went down from there. My wife asked for light dressing or dressing on the side of her entree salad. Came swimming in dressing. Nobody can screw up a filet, mashed potatoes, and broccoli, right? Wrong. All three came out stone cold. Waiter said manager was going to come over. Nope. Refired the dish. Marginally better, but not by much. We paid the full bill and tipped the server 20% because it wasn't his fault, but I'd rather have an STD than go back to Tin Pan. New owner, horrible experience. read more

Went here for a nice dinner while visiting the area. Service was painfully slow we wait twenty minutes to even order a drink. Waitress couldn't be bothered to serve us, didn't bring plate for the bread or appetizers. Forty minutes into our dining experience we were finally able to order our food and were told it was an hour wait for food, we waited even longer than that. Food was mediocre and overall really disappointing and expensive. read more

Although it has been awhile I consider Tin Pan Galley to be one of the best places ever to have breakfast. We waited almost 45 minutes on a Saturday morning and it was worth it. Eating outside, under huge trees - it doesn't get any better. Great coffee and the food is incredible. I wish I could remember what we ordered but I would go back tomorrow if I had the chance. Sackets Harbor is a historic location in upstate New York (west of Watertown and Ft Drum). We spent a lot of time walking around the little town and also got to look at the old buildings (military houses, hospital, etc.). Great place in the summer (which is short). Ulysses Grant (as in General and President) served here as a 2LT. read more

TPG has a pricey but great breakfast. We took the boat over from Westcott Beach and docked at the yacht club. The outdoor dining patio is beautiful BUT TPG is super pricey---like NYC pricey and while their food is decent (I've eaten at TPG many times) it's not THAT good. I just don't get the hype about this place. I guess it is successful, independently owned restaurant in a sea of Watertown chains. Then there is the, uh, music. As I sit here now there is an old drunk looking geezer in an ill fitting tan suit and a lopsided brown fedora that looks like it was once run over by a tank singing Rat Pack tunes with a sound machine. You know what they say about glitter on poop...... read more

This is a must if visiting Sackets Harbor. We visited here twice for breakfast and couldn't believe the large portions! One breakfast easily serves two. The outdoor seating is beautiful and the breakfast menu is extensive. During our 2 visits we experienced and saw much of the menu. Everything looks beautiful. We loved the stuffed French toast (cream cheese, strawberries, and French toast the size of a hat,) and my personal favorite was the lemon ricotta pancakes which were fluffy, tart, and sweet mixed perfectly together. Our family ordered egg dishes and loved them as well. read more

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Horrible. Waited over an hour for breakfast!! Had to get our own drinks that were placed on the bar for our waitress to pick up but never did. Couldn't get anyone for water refills. Left before our food came. read more