Other mechanics, take note: this is how you do business. My family has been going to Tim's Automotive for years. One thing you'll find at Tim's is something you'll seldom find anywhere else: excellent customer service! I haven't seen many mechanics that get as many Christmas or thank you cards from their customers as Tim does (note: I haven't had a chance to go inside his new location because I'm always dropping my car off or picking it up after hours, but at his old location the front desk was PLASTERED with cards). Everyone seems to note that Tim will stand behind the work of his shop. I'd like to provide an example of this: yearssss ago, my sister's old Honda Civic was having some serious issues. It was towed to Tim's and the work was done (I don't quite remember what the issue was). One week later, her car malfunctioned and stopped working on her way home from work. Once again, the car was towed to Tim's. The next day, Tim had called to say that the previous repair done by one of his employees was not up to his standards and that because of this a key component of her car was permanently damaged. Tim not only paid to have that key component completely replaced, but didn't charge her for any additional work and profusely apologized for the inconvenience. Recently, I had to take my Ford Fiesta to a Ford dealership for some work that was covered under the powertrain warranty (clutch problems). I hated not being able to take it to Tim's. Perhaps it was a mediocre experience with the dealership, but compared to working with Tim's Automotive it was awful. I will never take my car anywhere else. read more

2 years ago I went to Tim's to have my A/C recharged, but they said they tried adding refrigerent, but the compressor needed replacing. At that time I didn't want the expense, but when I asked how much I owed for the diagnostic, they wouldn't take any money.​ Fast forward to last week. I took the car in for a 100,000 service and to get the compressor changed, and the cost was just about the same as the estimate from 2 years ago. So much for inflation. Tim's is a great local repair and service shop and I highly recommend them. read more

Tim's Automotive does 10/10 work. From calling to make an appointment about a sound my car was making, to following through with a phone conversation discussing what needed to be done and price point. Tim called me back himself and took the time to explain. As someone that does makeup for work I sooo appreciated his kindness and genuineness. I will only be going here from now on and highly, highly recommend. My Jeep was taken great care of at Tim's and I don't have any kids so my car is my baby lol. :-) read more

The prices may be good, but its only as a result of their haphazard work and misrepresentations if not flat out lies. I had more than the necessary parts required to replace hoses on my vehicle, and they lied to me in the first place by saying the reclamped the stock hose that came loose (they didn't, it popped off immediately) and then lied and said that I lacked the necessary clamps to install them, even after buying a specific clamp kit specially made for these hoses. The image I will attach is the reputable motorsports company exposing the fact that the mechanics at Tim's dont know anything. read more

Tim's Automotive - Auto Repair Near Me - Granby, Connecticut

I Needed all four wheel bearing's replaced. Tim's gave me the best price of the three shops I called and they had it in and out very quickly with no issues. read more

Tim's Automotive were able to take my car in the next day after I called about a problem I was having. They called me after they took a look at it and quoted me reasonable prices for the work that needed to be done. They also told me that there were things I could put off for a while. Honest company. I plan to do business with them from Now on. read more

Great service! Friendly and efficient. I know nothing about cars but I've gotten my car fixed enough times in my life to know that Tim's automotive is top notch! Best experience I've ever had with a repair. read more

I've been a customer of Tim for about ten years now, back when he was on Hopmeadow street in Simsbury. I've always said that you have to trust your mechanic as much, or even more than your doctor. Tim has always stood behind his work 100%. One time time my old Chrysler mini-van was late in life, I had it towed to Tim's. It looked like the engine was ruined. Tim spent several hours trying to fix it, but could not. I was pretty sure of the outcome before he even started. When I asked for the bill, Tim said he felt like veterinarian & after your dog dies, it wasn't right to bill you. I still asked for a bill, stating that have been at the vet after my dog died & the vet still billed me! (sorry Dr Korten) I have recommended Tim's to several of my closest friends & they have been very happy. Tim may not be the cheapest mechanic, but he stands behind his work. - - November 2018 update - - My initial review was over five (5) years ago & everything still stands correct. Also, Tim moved in November 2018 right across the street & about 100 feet North on Rt 10 in Granby. read more

I just wanted to give high praise and a blanket recommendation for Tim's Automotive in Granby. They do excellent work and are the most cost-conscientious and accommodating Auto Repair shop I have ever worked with. I appreciate them very much. http://tim-automotive.com/ read more

Over the 20 years living in this area and I have known Tim over 12 years, wow what a guy!! From the time Tim had his older shop location through present day, he never disappoints and he stands behind all of his work ALWAYS. He is THE cream of the crop. I've gone to Tim's for every auto repair I've needed and so has family. Reasonable prices, issues are always fully resolved. He thoroughly answers questions or concerns. Just lucky to have someone like him so close to where I live! This is the best shop in the area - I guarantee!! I recommend Tim's automotive without question. Thanks for always being there for everyone, Tim!!! read more

Absolutely the best small auto shop around. Everyone you talk to that goes to Tim's is happy. He goes out of his way for you and thats the story I have heard from so many others. He does not try to gouge you for money. Honest down to earth service. Thx Tim and staff! read more

I've been a customer of Tim's for years. We have my wife's car, daughter's car and my car all serviced there. Tim is the genuine article. He does excellent work and is an honest business man. I recommend him to everyone. Steve read more

The alpha and omega of mechanics, the greatest; Tim has helped my family for over 20 years with 16 different cars. He has saved us tens of thousands of dollars in avoiding wasteful repairs and dealer overcharges, and he is truly one of the kindest human beings I have ever had the privilege of knowing. Yes, Tim is without equal. Far beyond being a gifted mechanic and forensic-detective-level diagnostician, Tim is a person of the highest moral character, principle, compassion, consideration, and empathy. Tim is a valued expert who has kept us out of dangerous situations while keeping our cars monitored for issues, but never pushes unnecessary repairs. In fact, there are a number of repairs that he could've charged me far more for, or looked for reasonable ways to increase his profit margin, but he is always willing to take the economically-minded steps to get the job done safely, correctly, and for a great price. We recommend Tim to everyone we know, and will continue to do so. Tim, thank you, sir. We are forever grateful to you. read more

This place is most recommended by locals in Hartford/ simsbury area. I'm new here and it was comforting to know that my vehicle was in good hands. Tim and his crew are very honest and informative about what is wrong with your car. They try to get the best price as possible. Tim seriously saved me $1000 from not going to the Toyota dealership who quoted me $1400. Also,there are thank you cards on displayed in the shop! Customers really appreciate their work! This shop is a place you can trust! read more

If you thought there was no such thing as an honest mechanic, you haven't met Tim. I tend to drive cars until the bitter end so I have seen my fair share of mechanics. Someone recommended Tim to me about 7 years ago and wouldn't dream of going anywhere else. Often times when I take my car to quick lube place, they find bigger ticket issues they would like to fix. I always take my car to Tim and he tells you what really needs to be done now and what your options are for everything else. It seems that today most service providers assume lousy customer service and incompetence are perfectly acceptable (I'm looking at you Comcast!). Tim is such a wonderful throwback to when people actually cared. Seriously, don't go anywhere else! read more

Went to get my AC fixed. Everyone was so nice and helpful. Very fair price, didn't even charge a penny to diagnose the problem...Honda dealership was going to charge 200 just to figure out what was wrong with it (way overpriced so I left). Tim did everything so quickly I was very impressed. Tim even called a couple days after I picked up my car just to make sure everything was working well. I will definitely be coming back here for all of my fix up needs and recommending to all my freinds! Thank you!! read more

Tim and his employees are all wonderful. Any time I've had a problem or just need an oil change, they are gotten into the shop immediately. They are all very professional and helpful. The prices are very fair and the works is always done correctly. read more

I will never go anywhere else. Went to the dealership where I bought my car, they told me there was a lot wrong with it and quoted me very high prices. Made an appt. with Tim to address my original concern, was quoted a price and a time estimate. When I arrived, I asked him to additionally look at a list of items that the dealership indicated. He did all that as well, and finished under the time estimate and charged me less than originally quoted. He also found that my car was not in immediate need of some of the items and not at all on another very expensive item. I took several of his business cards while there and have already begun handing them out. Honest, trustworthy and competitive pricing - Highly recommend! read more

First, I have to say that I like the fact that they always answer the phone and are very nice and professional when you call. We had our car towed to Tim's because it wasn't starting at all. It turned out to be just the battery. I mentioned the engine light was coming on too and Tim's ran diagnostics, gave us the lowdown on what that said, jum started the car and told us NO CHARGE. What? Really?!? Yes! That was our first visit, but we will definitely be going back. Very good service, nice people, totally trustworthy. read more

Tim's is very reasonable and I trust them to tell me exactly what is going on with my car. Highly recommend them!

POOR! Had my car for 3 weeks ! Never called to tell us anything. We had to call over an over always wait 5/10+ min on hold. After being told my car would be ready on Wednesday and no call I showed up on Friday and being told we haven't had time. WTH. DONT USE HIM... read more

I've been going to Tim for years - honest, very fair rates - the best I've seen. Always stands behind his work.

I've been coming to tims for years now! He always greets you with a smile and gets the job done right. I always know my car will be great when I bring it to him! His prices are great as well read more

An honest mechanic is not an oxymoron in this case...absolutely the most honest business I have ever dealt with! My vehicle repairs were done in a timely, professional manner and I would not hesitate in recommending Tim's. read more

I've lived around the world and have never found a auto shop as reasonable and honest as Tim's. Love this place. We will be customers for as long as we live in CT! read more

I recently needed a timing belt and water pump for my 2004 Hyundai Santa Fe 3.5L. The mechanic I had been going to for years quoted me a price of $1,335 (including tax). If I'm quoted a price on a job of, say, $250, I don't shop around -- I just have my mechanic do it. But with a $1,335 job I definitely wanted to compare prices. So I got quotes from seven shops. From high to low, they are: Moe's Tire & Auto (Simsbury) - $1,500; Steben Auto Service (W. Hartford) - $1,450; Rt. 44 Tire & Auto (Canton) - $1,335; Collinsville Auto Repair (Collinsville) - $1,325; Advanced Automotive (Canton) - $1,250; Fast Lane (Canton) - $1,175; and Tim's Automotive (Granby) - $845. That's right -- $845. And he gave me this price without asking him to beat another price. I simply asked for a price and that's the one he gave me. Because I had gotten so many positive recommendations from people I work with for Tim's, I had him do the work. Keep in mind that the disparity in prices was not because of different parts being replaced. They all included a new timing belt, tensioner assembly and idler pulley, a new water pump, new drive belt, and refilling the cooling system with fresh anti-freeze. When I asked Tim if I could save a few dollars by paying in cash, he reduced the price to an even $800. Not only was his price the best by far, he turned out to be one of the nicest and most personable guys I have met. All-in-all, this was a fantastic and most pleasurable experience. Thank you Tim!!! read more