Within days of making an appointment for my antique 40 year-old Corvette, I dropped it off for some…read moreservice to the ignition system Quickly diagnosed and serviced, under budget and delivered on time, I am back getting on with my life enjoying this car! This is a trustworthy business, that completes repairs to satisfaction, at fair prices Thanks again, Laurel Automotive Service! I look forward to my next visit with you regarding my new Acura

John and his team are incredibly talented technicians! They have the latest tools and equipment to…read moreget your car fixed properly the first time. At the correct cost. They truly care about your car. It is not just a job to them. It is a passion!

My son blew out the two right tires of my car late at night along Avon Old Farms Road. I am an AAA…read moremember and they recommended M&M tires, which was 6 miles from his "breakdown" location. Lucky for him it was close by. My car was flatbed-towed and dropped off at M&M and the very next day, we confirmed that my replacement tires had to be ride-flats. The staff I dealt with was professional, knowledgeable, and reliable...a rare commodity when it comes to automotive. The car rides like a dream!

I'm new to the area and the cold weather was triggering my tire sensor pressure. The guys here…read morechecked my pressure, filled, reset my sensor, and also checked my spare. And for no charge just a courtesy visit. They were so nice and helpful, and have earned a loyal customer!

They are a good working team, I won't take my car to anyone else. They get your car in quickly, oil…read morechanges are affordable, I didn't even know my air filter needed cleaning, no one ever told me it'll make my car run better. While I was at the Crack having lunch across the street having lunch, one hour later my car was done. In no time I was on my way running errands. Go there, Jolene is a fantastic mechanic

My first time working with this garage and they diagnosed the problem quickly and accurately. They…read moresuggested I buy one of the more expensive parts online to save a few $. I will definitely be back with any future repairs.

Great service. I sat down in the waiting room while the guys were swapping my car battery, and as…read moresoon as I got comfortable, they had finished. Great service!

I was having issues with my car, for no apparent reason it would start shaking. I took it to…read moreanother mechanic prior to this one and they didn't find anything wrong, even the Kia dealership couldn't find anything. The Monday before the storm going up Avon Mountain, I felt the car struggling going up and then it started to shake. I reached the office where I work at and my husband suggested to take it somewhere near the office. I started looking and saw that Village was a few minutes away. I called and was told to bring the car over. After explaining the situation he indicated he might know the issue. I left the car there and went to work. A few hours later he indicated that I needed to replace the spark plugs and ignition cord. My car was ready before my day ended at work, when I drove up Avon Mountain, what a smooth ride going up. I've had no issues ever since, I would definitely recommend Village.

Vally is easy to work with and they have fair prices! Bill is such a nice guy and explains things…read morevery well.

A friend of mine recommended these folks after I complained about the poor service I received…read moreelsewhere. I checked the reviews like this before making an appointment, and they were all glowing. Valley Imported Auto did not disappoint! Two places quoted me over $1,000 for tie rod and control arm work, and after they looked at it, Valley Imported said I only really only needed about $500 of work done. When I picked up the car, they said the parts came off easier than expected and only charged me $430. They saved me over $500! LOVE MY NEW SHOP! Nice waiting room too.

This place does a great job . My old 2003 Subaru would not pass emissions . We dropped car off and…read morethey gave me ride home . Had a call from them couple hours later on necessary repair EGR valve Somthing and a vacuum leak and they put it trough emissions . About the most reasonable bill I ever had and ready for pickup . These guys specialize in Subarus and know the cars inside out .

Fantastic dealer, great inventory, helpful and honest. Couldn't be happier with them.read more

A great outfit. They'll fix what needs fixing and bill modestly for that. They won't "fix" what…read moredoesn't need fixing and they don't bill for work they didn't do. And they're all pleasant people to deal with. Lexus ...841

the staff is nice and super knowledgeable. they always take the time to answer questions and go…read moreabove and beyond costumer service needs. would highly recommend going to them for any of your car needs.

Updating review: I received the part. They must have emailed the wrong shipping label number. It's…read morea shame they never responded to my calls or emails or maybe we could have figured this out. And of course no response to these reviews. I've already disputed this order through my bank prior to the part showing up.

Also posted this under Mitchell Volvo. In late May 2024, I purchased a 2021 XC 60 certified Volvo…read morewith approx. 25K miles from Mitchell Volvo in Simsbury, CT. While shopping for this car, I specifically asked the condition of the brakes and was told they were 8mm. They assured me they go through the car and run a safety point inspection prior to sale. Shortly after I owned the vehicle, there was a grinding sound coming from the front brakes like metal on metal. I left a voice mail with the salesperson and emailed the business manager about the problem who contacted me a couple of days later after I already had a different Volvo dealership repair the brake problem. The front brakes were metal on metal, pads less than 1mm. They also found outdated software, and a faulty mirror sensor (I had to manually re-set my mirrors each time I reversed). Also, to comment on Joe's post 5/2023 below, they did the same thing to me about trying to add on the Simonizing fee. I told them it was deceptive advertising and they removed it.