Everything! As a customer for over 20 years, I was very disappointed that Phil Davidson and son Zac refused to make good on the obvious fact that the installation of the new tires broke the beads on the 2 tires that blew. I will NEVER use them again and tell everyone NOT to deal with these people who have no moral compass to accept responsibility for their actions. read more

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Do not take your vehicle to this dealership for service. I purchased a vehicle (2022 Tahoe Z71) there and they were very helpful during the chip and supply chain issues. The vehicle arrived without the heated steering wheel but they assured me it would be added when the chips were available and they also held their end of the bargain there. Unfortunately that's where the good experience ended. I took the Tahoe in for its first oil change without incident. A couple of days later I noticed oil under the vehicle in my garage. I took the Tahoe back and was informed the technician didn't tighten the oil plug. Ok so no big deal shit happens but glad I noticed hate to blow an engine on a brand new SUV. Next oil change no incident. Then the new heated steering wheel arrives and the saga begins. I bring in the Tahoe to get the steering wheel changed out and it occurs and seems to happen without incident. After picking up the Tahoe I leave to pick up my daughter from daycare and in traffic I attempt to use the horn to signal someone to pull in front of me. Astonishingly the horn does not work you would have thought they'd have tested it before completing the work. So I call the dealership and they ask me to bring the Tahoe back so they can look at it. So once again due to their ineptitude I have to take my vehicle in twice for a single issue. Of course they claim it is defective and need to order a new one which I actually don't believe now as you'll understand as you continue to read this post.... After several weeks without an operative horn (safety concern) the service manager calls me and I ask if I can come in right away. He says no they are booked out two weeks. This is a gem of a guy BTW a real jerk. I tell him I've been driving my family around without an operative horn and he couldn't give a rats ass. So finally I bring the Tahoe in and they replace the steering wheel. It seemed fine but unfortunately it was not hit I'll get to that later. A couple of weeks go by and the service manager calls me and tells me he forgot to take a picture of the steering wheel so they can't be reimbursed by GM. He says I need to bring the car by so they can do this. I tell him he can wait for my next oil change and then he gets belligerent informing me I don't live far away and it shouldn't be an issue. He literally called me harassing me weekly and I ignored him until ny next oil change. At that time I decided to never use the dealership again. As he literally wanted me to bring my vehicle in twice for every one thing I got done because they seem to have significant issues following the most basic of processes. Let's fast forward 6 months.... Im driving a week or so ago and the horn stops working. As I work in NJ I decided I would just use a dealership down here. I was just informed the steering wheel was installed improperly and the wiring harness pinched. The worst part as a result of their shoddy work it's not just the horn but the air bag is inoperative and they in fact couldn't tell me how long that had been the case. These guys installed the steering wheel improperly and put my health at risk. Please for your own safety do not use this dealership for servicing your vehicles. Two improperly installed steering wheels and an oil change where the plug was not tightened properly. read more

Sales, service, and management could not have been more helpful throughout my new car purchase process. We purchased 2 cars previously from this dealership and had no hesitancy in purchasing another car from them. Every staff member greets us and remembers our names, offering 2 seniors a comfortable transaction whether it's purchasing a new car or servicing our vehicles. Thank you. read more

BUYER BEWARE OF BIG JOBS WITH DAVIDSON CHEVROLET! I wanted to take my time before writing this review to ensure emotions running high did not play a part. Leading up to this breach of trust we had a relationship with Davidson Chevrolet for over 3 years, entrusting them to take care of our truck for all small services. They were close to us, had a family friendly vibe, and even offered small but meaningful good deeds such as running my wife back home instead of waiting for oil changes. We grew to know them as the slightly more expensive but trustworthy option. Then... it happened. A few days before going on a 1-month overseas trip we heard a dreaded knock in our engine, which had just over 100K miles on it. Immediately my wife suggested Davidson for the diagnosis/repair. We dropped it off, explaining we would be overseas with limited access to phone calls, etc. They advised they would get to it when they could. A few weeks passed, then the dreaded email came, advising us that a pushrod decided to bend, forcing itself against the engine block. The solution... A new motor to the tune of $17K. Not the best email to get whilst with family overseas. We went back and forth with them via email, finding it next to impossible to make phone calls.... (I kept wishing more mechanics had Whatsapp) At some point, one of the lead service techs advised he had a great pic of the rod bending, providing proof that there was no other solution other than a new motor. We had the diagnosis, we had the solution, but more importantly we had the trust (or so we thought). It goes without saying that we would have NEVER... EVER given the green light on something like this without doing our due diligence had the mechanic been someone whom we did not know or thought we trusted. We were in a panic, having to weigh the huge expense against needing our vehicle back as soon as we got home... (totally our problem). We gave them the green light to proceed. They advised the motors are on backorder and would take a few weeks to arrive (more on this later) and estimated ~ 1 month before the job would be complete. They offered a loaner, which helped relieve some of our stress. Fast forward a week or so and we are back in the states. After mentioning our debacle to several friends who knew about vehicles (I admittedly know little) they were utterly shocked at the price. We took notice and started calling around. Three very reputable shops were also shocked at the price tag. With all information they were quoting between $8K - $12K, IF I NEEDED A NEW MOTOR AT ALL. Advising it is A: Highly unlikely I need a new engine (repair would be less than $5K), and B: If I did, they could do the work for drastically cheaper. We were shocked, overwhelmed with the immediate feeling of shame for having trusted Davidson. We called immediately and advised the lead service advisor that we were exploring other options. TOO LATE he says, the motor is arriving, and we cannot back out (what happened to they were on backorder?) I explained my findings, he would not budge on letting us out of the job. I explained that I am getting quotes drastically cheaper and begged him to reconsider. He came back with a price of $12.8K. WHAT? How were they able to shave so much money off? I understand the need to make a profit, and I fully support that, but to be able to shave thousands of dollars off at the blink of an eye, leads me to believe it was a cash grab. Buuut, now we are stuck with this. I grudgingly accepted. I asked for the picture mentioned earlier to prove we needed a new motor. The service tech advised he deleted it from his I-phone... I was taken aback, knowing that in order to delete a pic from an I-phone you must not only delete it, but then go through a 2nd step to permanently delete it. Why would he do that? At this point my Spidey sense is kicking in and we have basically lost all trust. However, we had no choice but to proceed since they would not let us back out of the deal. A week or so goes by, they call and advise that I need a new $1K part. We are back up to close to $14K. Another week goes by, I get another call advising that I need yet another $600 part, something about a wheel hub making a lot of noise. I advised no such issue existed when I brought it in, plus the service tech who called before him stated it is most likely from sitting here for so long. I stuck to my guns on this one, asking him to come up with a solution and call me back. He then calls back and advised they put the part in and its ready to pick up. WHAT? I asked for him to find a solution to a problem they created, not ignore me and install the part and tack it onto my bill. The phone call became slightly heated, he raised his voice, I raised mine. They ended with saying we had better have their loaner car back to them today. All in all a terrible experience. read more

On January 23, 2023 I brought my 2013 Chevy Tahoe for the 135k and 150k required maintenance to Davidson Cheverolet in Canton, CT. Current milage was 144k. The total cost for what they recommended, including a new battery I requested, was $3,428.95. Labor alone was $1,846.95 (55%). When creating the invoice Davidson always states "customer requests" which is extremely misleading because they call you and TELL YOU what is needed. One thing I was told was required was REPLACEMENT OF THE POWER STEERING LINES FOR $991.68. On March 9, 2023, I contacted Davidson again because my car was now running sluggish and my making a whoosing sound up front. My car at that time had 144,582 miles, 582 miles more since at th 1/25/2023 service. Davidson performed a number of services and also suggested the possibility of REPLACING THE ENGINE. They also asked if I were interested in keeping my car; the inference being they wanted to sell me a new one. No, I was not interested in purchasing a new car. The repairs were completed on March 20th. Total cost: $2,532.11 of which $1,512.50 was labor (60%). Upon picking up my car, the man at the desk told me that the power steering would eventually need work and potentially need to be replaced. This was the first time a replacement was mentioned. In April we traveled out of state. During that time the vehicle was reving up quite a bit while driving. When we arrived back in CT I researched power steering and power steering fluid. I checked my car's levels and discovered there was NO POWER STEERING FLUID. I purchased power steering fluid and put it in vehicle. I checked the levels daily and eventually it leaked out. At this point I could not in good conscience bring it back to Davidson whom I no longer trusted to do quality work, nor make required repairs without causing more problems. Instead I brought it to a local mechanic shop on june 16, 2023, explained that it was leaking steering fluid, and asked them to check the whole car. After inspection they informed me that "It appears your power steering lines were recently replaced but stated that the HOSE SEALS WERE NOT REPLACED which should have been done when the lines were replaced in January." Ultimately, it is clear to me that not only did Davidson Cheverolet NOT service my vehicle, they ignored important parts of the required repairs so I would continue bringing the car back for unneccesary services that would result in more money for them at my expense. In total I paid Davidson just under $6,000 for new power steering lines and nothing else. Their neglect, intentional or otherwise, could have resulted in much bigger problems/tragedies while traveling 1,600 miles on the highway out of state. I totally regret bringing my car to Davidson Cheverolet instead of having it serviced by an independent mechanic shop. Unless you have an unlimited source of money and do not mind being taken advantage of, even at the risk of your safety, I STRONGLY RECOMMEND NOT TRUSTING YOUR VEHICLE TO BE SERVICED AT DAVIDSON CHEVERLET IN CANTON, CT. read more

I was on 3 way on a phone call with my bank and I heard the way the receptionist spoke to the representative.... AVON female operator at this dealership was extremely ghetto and disgusting to my financial banker.... I had my bank call in the dealer for me to confirm some funds and Avon started screaming on top of her lungs, she screamed at us " I DONT KNOW WHERE MIKE IS THE ACCOUNT IS NOT PAID OFF" I heard my banker asking her politely to stop being so hostile we were just trying to get in touch with the finance manager.... but AVON wasnt trying to hear us and was treating my bank rep like crap and giving nasty attitude. I'm just in disbelief how this dealership allows a receptionist speak to people like that.... Avon if you read this , your a piece of sht of a person to treat ppl like that. Hope they hire someone else! read more

On July 17, 2024, Davidson Chevrolet did a very poor job repairing my 2009 Impala. The jobs were to; replace front hubs and harnesses, replace power steering pump and high pressure line, change the oil and filter and replace the rear brake pads and rotors at the tune of $3756.90. On Sept.10th, 2024, I noticed a metal on metal squeaking noise and brought my car to a closer local auto repair shop. They found that LF wheel bearing/hub had 1 bolt missing and 2 other bolts were loose. My bill was $167.34 to my local guys. I then brought the car back to Davidson Chevy and reported it to the service writer Pete and asked for the $167.34 to be reimbursed. He then got the owner Mike involved who came to me holding up both receipts asking why did I wait so long and not bring it to them. I reiterated the fact that there was metal on metal rubbing and that I didn't want additional damage to the car. Mike never apologized for the poor workmanship and made me feel guilty for there mistake. While waiting for my reimbursement, I checked the oil level with Pete and discovered that the Davidson mechanic overfilled the oil, Pete apologized. Then Mike the Owner was told, came outside, jumped in my car and still did not apologize for his mechanics terrible service. He raced the car in the garage to quickly drain the oil and refilled. They finally gave me the $167.34 and nothing else. I will never use them again and will report them to General Motors. read more

my review is solely based on the receptionist who answered the phone with an attitude and was nasty and unprofessional. My suggestion to management : hire better staff read more

the service department has ruined my truck. find a different dealer for service work. I brought my truck in for warranty repair work. timing chain issue (big job). well their parts changer must have been in way over their head because they broke just about everything they touched. starter, coolant pump, something with the turbo, rear main seal (created an oil leak). I was priced a Trax as a loaner (def not comparable to my Silverado) which I dealt with for the warranty work. but when it comes time to fix issues they created I would appreciate a comparable vehicle. at least one I can fit my family of five in. each time I'm told it's done and "good" I immediately find obvious prI lens that are impossible to miss. loud turbo noise, engine light, oil leaks, unsecured wire harnesses and hoses, broken brackets, terrible odors from the heater vents. the last time I picked it up I found the oil leak a few hours later. they offered to take it back the next Monday but could not provide a truck. I need a truck. I opted to wait till a truck is available as a loaner. well two days later the engine light is back. now they cant offer me any loaner and my truck is not drivable so I have no choice but to drop it back off for them to break more things. now I don't even get a loaner while they unf*ck their created issues read more

If you are looking for a new car or truck, Davidson's is the place to go. I have always owned Hyundai's and my husband Ford's, but after the experience we had at Davidson's, we are both Chevy owners now! Jon is absolutely the best. He's knowledgeable about their vehicles and gives 100% to all of his clients. The service department is absolutely amazing. They treat you like you have been a customer of their's for years, even on your first visit! I've never had such a great experience with a dealerships service dept. read more

Worth the trip! Although we did not ultimately take delivery of a Chevrolet car, we came very close to....and we were extremely happy to work with the people at Davidson Chevy! In Particular we worked with Jonathan Kubran, he was extremely professional...and not your typical car salesperson. I even shook the hand of Mr. Davidson. Highly recommended! read more

Shout out to Davidson Chev. I am a car guy, never ever thought I would be so impressed and blown away by a car dealership. I bought my first American car over a year ago from Michael James at Davidson Chevy in Canton CT, awesome awesome experience. Real people. They treated me like I was buying a Lamborghini. Fast fwd 15 months, I made the mistake of having a scratch fixed outside of the dealership... complicated - very long story short, Mike Davidson himself (owner) and his mechanic responded and took the time out of there late Sunday afternoon to start the process of resolving. With additional help of Mike and crew, the issue was resolved the next day. When I got my car back, someone must've spent HOURS detailing my ride with a q tip, even the wheels and tires were detailed! I also noticed some other things were addressed, tightened thank you btw :-). For those of you reading this, if you're in the car market: #1) Chevy makes awesome cars (test drive a Camaro SS and try not to buy one), #2) if you're looking for an awesome experience that goes beyond the time of purchase, don't go to east Hartford (been there done that), Davidson is the place to go hands down. Thank you Mike and team, - major loyal customer. read more

Davidson Chevrolet - Tripe Black Beauty #dreamcar - Car Dealers Near Me - Canton, Connecticut

STAY AWAY! What a nightmare! I came in to look at a 2021 Chevy Tahoe LT and was met by a salesperson named Mike. He showed me the vehicle which I was very much interested in and took my documents to make copies of for a test drive. I test drove the vehicle and fell in love with it and headed in to talk numbers on a lease instead of a finance since it would be cheaper. I told Mike that I was looking to stay in the $800 a month area as far as monthly payments and he said let's see what we can do. I brought my 2019 Ford Explorer (fully loaded) in as a trade in and he said that they will give me $25K for it. At the end of the day he quoted me a lease term of 39 months with 15K miles per year at $900 per month with $3K down. I said "it's a little out of my price budget but I'll work with you and let's close the deal at $900 monthly with the 3K down" he then tells me he will get all the paper work ready the next day and tells me to fill out a credit application form so that he can run my credit. He runs my credit the same day and my credit automatically takes a hit and we were all set for the next day as I even called my insurance company to get things ready! The next day comes and Mike proceeds to blow up my phone I'm the morning and when I finally answer, he tells me "oh I think I made a mistake with the number and I left out an extra zero by mistake, the new payment is now $1,050 per month!". Long story short, the deal has now been blown and my wife and I are very upset that he made this mistake and didn't even want to do anything on his part to help us out! The owner, himself Davidson should be ashamed of himself and his employee Mike. Davidson could have stepped in and intervened and try to make something work but he could have cared less! Now I have a new credit inquiry on my credit report for nothing as my credit just took a worthless hit, and all these guys tried to do was make me accept the higher monthly car payment on their mistake and not even thing anything of it because they can care less! All they care about is the money and they could care less about customer satisfaction! Is this fair? Now if I try and shop else where my interest rate will be higher because of that inquiry from Davidson Chevrolet. Thank you for nothing and I will be seeking legal action for this as it hinders my ability to get a better rate at the next dealership I will be heading to. So take it from me, save yourself the time, hassle and heartbreak from going to this dealer as they are not worth it! In the end, all they care about is your money and not you! They are the worst!!! read more

Bought a great car, had no idea that an amazing dealer came with the deal. Davidson just excels at being helpful and providing over the top customer service. If you want a Chevrolet, go there, ask for Michael Davidson. read more

Davidson Chevrolet - Car Dealers Near Me - Canton, Connecticut

I was able to get a next day appointment with no problem at all for a LOF, safety inspection and tire rotation. The job was done neatly and promptly. I was in and out in a little less than an hour. Chalk up another positive experience. read more

I have never ever written a Yelp review before but am gonna leave one here today on account of how awesome the people who work here are. I had to last minute make a trip across the country from CT to Idaho. Due to my own neglegence and general laziness.. I let a crack on my windshield sit for months until it spidered pretty badly. So come yesterday, the guys at Davidson's were giving my car a check up before I left for my trip and I mentioned to them that I was a little anxious because I had called every window repair place and no one could get me in before I was scheduled to leave for my trip. In the most genuine and kind fashion the workers at Davidson went out of their way to call some connections they had to make sure my window was fixed first thing the AM I had to leave. The owner literally said to the glass people, "we are gonna have to make this happen now." It was amazing! I hate car places and awkwardly sitting there on my phone killing time-- but Everytime I go to Davidson's I leave having had some good conversation and feeling treated like family. I can't tell you how helpful them helping me out was for me. These guys saved my whole trip! They've gone out of their way to accommodate me and my car in more ways than one. I highly suggest this business. Thank you!!!! read more

I purchased two 2012 Chevy silverados from Davidson Chevrolet, and I was very pleased with the price and willingness of josh my salesman to help me get the trucks I wanted even though they both had to be located. I had a mechanical issue with one of the trucks a couple months later and josh got it fixed that same day even though the service department was backed up. I would recommend purchasing a vehicle from Davidson. Any trucks I buy in the future Davidson Chevrolet will be the first dealer I go to. read more