1. Last Chance Garage

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Granby, CT

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Last Chance Garage

4.0 (2 reviews)

Services - Last Chance Garage

Routine automotive maintenance

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6 years ago

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6 years ago

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Jimmy's Tire and Auto

Jimmy's Tire and Auto

(8 reviews)

I have to say that I have never had such good service at a place that installs tires. I had made an…read moreappointment with Jimmy's Auto & Tire last week to have the stock tires that came on my 2022 Toyota Tacoma SR 4x4 changed out before winter weather arrives here in New England. I arrived this morning and was greeted at the front desk by Jimmy. I was then introduced to Chad who is Jimmy's assistant in the garage and he showed me the tires that they would be installing. I was in and out of their garage in about 30 / 40 minutes tops and on my way home. The new tires that they installed made a big difference. I highly recommend Jimmy's Auto & Tire for all of your automotive and tire needs. RayB

My experience at this shop was exceedingly poor. The service took very long, and it seems that they…read moredid not have the proper experience to complete the repair. I also have to question whether I was told the truth about the progress and completion of the repair. First, I brought my Audi to Jimmy's to have a front wheel bearing replaced. The job took longer than expected (3-4 days) but it seems to have been completed relatively well. There was, however, bearing grease all over the wheel though upon delivery. Next I brought the car in with a misfire. It was diagnosed as needing a new #1 injector and top end carbon cleaning. The repair took 21 days (!) during which I was without my car. Upon picking up my car, I looked at the engine and noticed a few screws missing on top of the engine. I know my car, and they were not missing when I brought the car in. I mentioned this to Jimmy, and he told me they were missing when he got the car (which is untrue). The car still had a check engine light illuminated when I picked it up, giving the code for a bad "intake flap motor." Jimmy gave me some spray to put in the intake and clean it out further. This did not eliminate the check engine condition. I brought the car to an Audi specialist shop, much further away, but a family friend that I trust. The second shop asked me "What happened to the intake flap motor? It seems like someone broke it." So I had that replaced. The second shop also told me that "a bunch of fasteners that would have been removed to do the carbon cleaning are all missing." Subsequently, I have found that all of the fastners that hold the tray under the engine are missing, and these are $8 each from Audi, very hard to find. I also found that a few of the wheel lug bolts were cross threaded. Nobody else other than Jimmy's would have had any reason to take that wheel off (bearing replacement). Properly installing a wheel seems to be the most basic of all car tasks, so that is an embarrassing and unacceptable quality of service issue. All in all, I have spent several days and over $700 fixing issues with my car that seem to be directly related to or caused by Jimmy's Auto. I have reached out to them to discuss this but not heard a response.

Pleasant Street Auto

Pleasant Street Auto

(10 reviews)

Our car's alternator died on a Saturday afternoon as we were driving home to Orange County, NY from…read moreBoston. Stuck on I-90, we used our roadside assistance service to call for help, and they dispatched Hampshire Towing. Dispatcher Kayla did a great job keeping us informed about the arrival of Alex, the tow operator. Based on our situation, he did the best he could to help us out. Due to the distance from our home to their shop, we decided to transport the car to Pleasant Street Auto for repair. On Monday I spoke with Steven to discuss the situation, and he was very thorough and analytical as he listened to my story leading up to the car breakdown. The shop was able to repair the car Monday afternoon and I picked it up Tuesday morning. Considering we were in a bind and at their mercy, I feel that we were treated very fairly and not taken advantage of. Walking into the office to pay the bill, I could tell that they take an interest in the concerns of their customers - even offering a box of Girl Scout cookies as a "thank you"! Having a car break down out-of-state is a difficult experience, and we're grateful to Hampshire Towing and Pleasant Street Auto for their assistance! I would highly recommend their services.

Can't say enough great things about this garage. Have long looked for a place that offered good…read morecommon sense solutions to issues with my car, in a friendly, honest manner. Prices are very fair and communication is great!

R & N Tire

R & N Tire

(14 reviews)

R & N has always been our go-to garage and tire shop. They sold the repair business unfortunately…read morebut so far we've had good service for basic oil changes. I'm hesitant just because I don't know the new guy but he seems good. Tire service is prompt and friendly but recently I needed a slow leak repaired and they had no appointments available, walk-in was going to be two hours. My husband and I both work full-time so that's not an option. Went to Route 10 Tire instead - and they fixed it right then no charge! Next tires we bought from them. Sorry but if you don't have the staff, I have to go elsewhere. Service department seems reasonably priced and reliable. We'll still go here for service.

Very very disappointed with the leave of service and this landmark tire repair shop. I have been…read moredoing business with them for over 15 years and always had good luck. Today this luck ran out. I purchase a volvo and had shaking in the front end. I brought the car in and had all for tires balanced. The issue still remained so I returned today and was told there was no time to check the balance in the front end? I told the owner Derk that the was not safe to drive this way and his best reply was come back next week?? Are you fuckin kidding? I stood and argued for awhile and then said well refund me for the two front tires and I will go some place else today. He refused and said come back next week. Over the years I have spent well over $5,000 on tires and service from this company and I will never ever set foot in there door ever again. Stupid business decision dumb ass. Please, please support the awesome people at RT. 10 tire in Granby, CT. They re-balance the front tires and the car runs great now.

Last Chance Garage - autorepair - Updated October 2026

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