Nick answered my questions and took extra time over the phone to educate me and provide…read morerecommendation. Ultimately didn't have them come out for service, but I would definitely hire them if I need to in the future.

Quality Company & Employees. Good Value for the price. Responded quickly. Will use ASAP Appliance…read moreRepair Again.

He did a great job. I'll call him again. Had to buy a new washer but I needed to know if it was…read morefixable. It wasn't.

From the owner: I know how important it is to have your appliances running smoothly, that’s why I am dedicated to…read moreproviding superior service. At EG's Appliance Repair we provide reliable Appliance Repair services in the Springfield, IL & Surrounding Areas. As a locally owned, owner-operated business, we deliver friendly service you can trust with no hassle. We specialize in repairing Washers, Dryers, Refrigerators, Freezers, Stoves, Ovens, Cook Tops, Dishwashers, and Microwaves. If you are looking for quality Appliance Repair in the area, we're here to help with fast, dependable service. Call us to schedule your next appointment for honest quality repairs that get your Appliances running.

We called for help with a temperamental oven (not an emergency) and were able to get service…read morescheduled with a few days. The technician, Dustin, thoughtfully called to let us know he was running a few minutes late, and he arrived exactly when predicted. He did a thorough inspection and magically got the oven working as it should again, without having to replace any parts. If he had been a less scrupulous and responsible professional, he could have charged us to replace a part unnecessarily. Instead, he left his contact info so we could let him know if the problem returned, with the plan to order the part then, and only then. Even though it was the end of the business day, he stayed longer to be sure the oven maintained its temperature correctly. Throughout, he was friendly and professional, a pleasure to work with. Although the business is located in Bloomington, they do calls in the Champaign-Urbana area for no extra charge. I'm putting BK Appliance Repair into my contacts now in case any other appliance issues come up.

Our dishwasher leaked all over the floor and Jason came out to look at it. Unfortunately, when he…read moreran it, it didn't do it again. He was very courteous and knowledgeable. I highly recommend.

Bought a new refrigerator, washer and dryer and a new stove all at the same time. Had to store the…read morestove until ready to put in. That is when we found out that wasn't the stove we bought. Told them it was not the stove I had paid for. They have told me that they never carried that stove in their store. Well they did I am not stupid I know what stove I bought. They bought a griddle they sent me and it didn't fit. I would of fit the one I originally purchased. Was told to return it, I asked the price if it was returned with no answer. I asked for a copy of the original purchase (they didn't give me one at time of purchase) asked for it more than one time and they will not provide one. We have all came to the conclusion that they are trying to cover there ass because of the original showed that they sent me the wrong stove they would have nothing to hide.

Asked them to fix a washing machine and they did not. Asked for an estimate and waited four months…read moreto receive any communication. Purchased a used washing machine and it did not work. Ended up with a water leak.

My dryer went out unexpectedly and was having company. I reached out to Anthony as I found his…read moreinformation on Yelp. I deceived my issue and he responded promptly and was able to come the next day. Anthony fixed the issue promptly and was super reasonable. He was professional, efficient and his fees were fair. I'm so glad to know I have a trustworthy repair man I can call when I need. Thanks Anthony!!!

From the owner: We aim to do top notch work with fast and accurate diagnosis. We offer appliance repair and general…read moreinspection and maintenance checks. With just a $40 service Fee plus any labor/parts needed.

Called on a Monday and service was scheduled for Thursday. the technician showed up as scheduled…read more Within 15 minutes the issue with the dryer was found. The technician had to leave to get the parts and returned in 30 minutes. The repair worked. The labor cost was only $65 so we were pleased. Great job

Trusted service provider for appliance repair. Solid communication and follow-through.read more

Schedule the appointment very easily and fixed the problem quickly. Also very polite and friendly…read moreservice.

I wish I could give ZERO stars. Booked an appoinment online for 6/27. Got a confimation email. The…read moreday before I get an email they have to cancel my appoinment due to a funeral. Totally undetand that. I follow up the following week to see if we can get back on the books and if they had appointments on Friday 7/3. They say yes, what time? I ask for a morning appointment. There was a delay getting back to me. Finally received an email at 10PM the night before saying I was scheduled for 9-11 on 7/3. I respond okay. I get another follow up email that he needs my address and phone # texted to some number. I respond to the email with the information and state that he already has that informaton from when I booked the appointment online. Not sure why I would text it to some random number. 9-11 comes and goes. I emailed him and said to cancel my apointment. He emails me back to say he is finishing up a customer and will be on his way. I say "OK", Five minutes later he emails ad cancels my apointment and said he didn't have any of my information on any of his sites. I responded to hsi email with a snipet of the original email with the booking confirmation # on it. Not sure how this guy gets 5 star reviews. I undertand being a small business, but this was not a good expereince. I would NOT recommend him to anyone.

My sub zero two drawer refrigerator finally died. Kevin came and looked at it and ordered new…read moreparts and fixed it all the same week. It works perfectly now and I didn't have to pay to buy a new one. I couldn't be happier.

They did a great job repairing my Bosch dishwasher. They were easy to contact, came at the…read morescheduled time and fixed the problem. Very reasonable cost too. Couldn't ask any more of them. Will definitely use again.