First time septic tank owner here. After realizing my septic alarm had been on "silent" since…read moremoving in, I called another local company. This company came out quick but proceeded to ghost me for two weeks regarding the installation of my air pump. After that long of a wait, I decided to call R & L after seeing them at my neighbors house. I explained I needed a new air pump. I unfortunately can't remember who exactly I spoke to, but they were honest and told me it was an easy fix and that I could do it myself to save money. They told me the exact pump I needed and where to get it from. I had the pump in less than 48 hours from the dealer and install took less than ten minutes. It was as easy as they said it would be. R&L saved me about $150 with their honesty and also did mention I could call or text with any questions. I will definitely use them in the future for any problems that may arise.

This is an excellent outfit! I called on a Sunday with a full septic tank and on Monday he came out…read moreand pumped it. Extremely knowledgeable and personable! This outfit is just outstanding! If you need septic service these guys are second to none. I will be recommending R&L Septic to everyone.

I had these folks out in mid to late April 2014 because my recently purchased home had a blockage…read moresomewhere in the sewer line. They came out and cleared it for the agreed upon price of $160. There was no mention of a warranty period on the work. On May 20th, I again had a blockage and called them back three times. I gave my address on the phone message but they never called me back. It turns out the problem was tree roots blocking the line and I ended up paying Roto Rooter $1700 (reduced from $2000) to dig up and replace much of the line. I didn't mind so much the expense because it had to be done. But I didn't like the fact that Illini Septic and Sewer ignored my calls. They still haven't contacted me. I wouldn't recommend them to my enemies.

Pricing a bit high .. But they showed up on Time, did the…read morejob and left They r about 25% higher than others

Actually fixing the problem and pretending like everything is fixed. Saved $30" on a plumbing job I…read morepaid $287.... ?They took out the old hardware and replaced it with new fill and flush valve. I'm STILL having the problem with the valve not staying down after flushing. Meanwhile the water is just running in the tank and I have to physically push it down after taking top off tank (every time)!!!!. The last gentleman told me my toilet is to old(2012) that's why it's not flushing properly.... I flushed the toilet to show him after he was Lollygagging on my property for an hour that it's not working he decided to gaslight( oh that's how you flush) me and left still with the same problem. Telling me I need to buy a new toilet and the reimburse me with the money I already paid. I should have been on top of the first technician since he left "whispering" it's all done while I played video games. I feel like my money was wasted. If my video would post I would definitely post

What a team! My husband and I have nothing but wonderful things to say. They've been helping us…read moremaintain our septic for fifteen years or so. I called on Gulliford to help us with a different property, and not only was the problem magically fixed, but I was shown every detail of how it was fixed, . This is the company you want on your team.

We had a death in the family and out of state houseguests when we had issues. Gulliford truck came…read moresame day; their service guy drained septic and checked line. Line still blocked and he used snake both directions. This man put in every effort to help. We ended up having a broken pipe under foundation; which plumber took care of next day. We are extremely grateful to Gullifords for all their help during difficult days.

Excellent, experienced company. Used them before . Highly recommended…read more Troy was out today and installed part on my humidifier. Was on time. Did a great job I will definitely use them again ​

Had sink shut off valves, a disposal and a new faucet installed. Very professional. Cleaned up…read moreafter job. No dirt traxked into house.