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    Timely Autolabs

    5.0 (1 review)

    Services - Timely Autolabs

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

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    10 years ago

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    Stress-Free Auto Care

    Stress-Free Auto Care

    (287 reviews)

    Quick review as all I came in for was an oil change, but overall a greet auto shop! They seem…read morefairly new but they provide great service and I believe an introductory offer for a full diagnosis of your vehicle when you take it in. The process was pretty quick and the shop was very responsive and even though I did not elect to get additional work done, (I can do a lot of the regular maintenance stuff myself, really just wanted the diagnostic) I appreciated the constant updates on the work getting done, making it a very "stress-free" experience. Overall worth a visit as a first time customer and I'll be back for regular oil changes.

    I have to say I have mixed experiences with my brake pad/rotor services... One of the new brake…read moresystem installed have had problems like constant grinding noise, reversely installed brake pad (yes i did not make this up) and brake pad that making clicking sound whenever I press brake for the 1st time after changing gear (this turns out to be the pad installed is a bit smaller in size and not tightly fitting into the system). I went back to the shop 3 times over the course of ~9 months, each time discovering some issues and replacing the pad/disk (this is where i felt good about the shop, everyone welcomed me back and did the diagnose and replacement for free). I end up relacing the two front pad/disk with another brand (zimmerman? that's what i heard) and resolved all issues. Maybe I just got unlucky, but I have to leave my honest and true experience which exhausts me over the last year (imagine every time you back out of your garage and hearing this "click" sound from your brake system, with a baby in a car. You natually worries about your safety).

    Palo Alto Auto Care

    Palo Alto Auto Care

    (40 reviews)

    This place took really good care of mee! They went and…read morebeyond. I didn't have to worry The my battery and installed it within the time they serve me some Turkish tea. It was so delicious. It was refreshing just from coming from another place from a bad experience! Across from the jiffy lube! Me coming here was like a piece of heaven!N you look up in the in the top of the building and there's lights which really got my attention as soon as you walk in everybody is so well dressed you would not believe that it is a repair shop. The men here are very very gentleman and they offered to help right away without hesitation. I am coming from Fresno so coming out here in a different town was very hard for me to find help! I cannot express how grateful I am for him to fix my car and get it running for me. Arif the owner pleasantly surprised me on what a customer service looks like awesome

    I did not expect to be writing a review of Palo Alto Auto Care, but here we are! After a drive down…read morefrom San Francisco I simply made a stop at an ARCO gas station in Palo Alto. Underneath my car was a puddle, and I saw fluid some dripping from my car itself. I wasn't sure if the dripping was from a splash of driving through the puddle, but it persisted. Luckily at about the same time one of the guys from Palo Alto Auto Care walked by and told me my car was leaking coolant, and it would not be safe to drive. The dripping did not stop - it was definitely my car... yikes! Since his shop was behind the gas station, he offered to take a look to see the source of the leak. No conditions, it was more of a friendly offer. They couldn't view the problem by opening the hood, so they spent more time to raise up the car to better examine it. The reservoir had a crack, but he suspected the root cause was 90% likely from another part. Luckily both could be ordered and worked on that day. A few hours later my car was back in working order. While my wallet was lighter (and I didn't really have an opportunity to shop around), the price for parts/labor seemed reasonable at least compared to what I know I would have been charged from a dealer shop. I walked out more feeling "lucky in being unlucky." The guys there really saved my bacon - had I drove off disaster could have ensued, or at least paying for an expensive towing and worse repair from damage. Even though car repair is their business and it makes sense they would notice problems, I feel more like they were good Samaritans. (quite professional good samaritans no less!)

    Timely Autolabs - autorepair - Updated May 2026

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