For me like so many, it's all about the connection...from The level of friendliness and personalized service that begins upon arrival until one departs the space. Unfortunately, Timeless Treasures fell flat on both points. Two staffers were present, one I'm assuming was the owner. Both stood, stared without one word. Not one. Not a smile, nod, zip!
I admired several pieces which would have come home with me had I been given acknowledgment. I'm not one to reward poor manners, and so I left empty handed. I will never enter this cold establishment (interestingly without any signage adorning a window, door or the striped awning), nor will I promote the establishment.
As a longtime business owner, if I were to offer a single smidgen of advice, it would be to greet every single person who walks through your door as though they were royalty. I challenge you to implement this one simple change for 1 month. Compare your numbers against the previous month...because numbers NEVER lie!
- A would-have-been customer read more