Cannot say enough, good things about this place! They took time to explain everything to my sons…read more They also recommended a fishing boat for next year! We will be back!

A must for any person who enjoys fishing, They give you great advice, have all necessary items…read moreand they're so helpful. Where are the fish biting? What type of gear should use,what time of day or night should you go fishing? They do it all except catch the fish for you.

The only firearm I own is a Bug-A-Salt rifle, but they still managed to sell me an appropriate…read morelaser sight that improves my aim 1000%! Awesome local business, friendly staff, and lots of great stuff.

Extremely friendly and knowledgable staff. Great selection of firearms, ammo, and accessories and…read moreeven better prices. 20% off ammo by joining the rewards program.

Justin was our guide, it was windy and little rainy with some chop in the ocean. And this was by…read morefar the best fly fishing trip I had ever experienced. He was amazing at identifying the spots with fish, getting us in perfect position and helping us get the fish landed. Big waves and rain didn't deter him at all. He was all about having a full day of catching big fish. This is a great company with people who truly care about the experience. I will definitley go again!

I've seen the owner repeatedly driving recklessly down Chappaquiddick road with no regard for…read morebikers and pedestrians. I have also seen her pulling into the ferry parking lot the wrong way to get a parking spot which his just rude and when she obviously knows better. Anyone with so little regard for the community will never get my business.

West Marine Falmouth is a great local source for all my marine needs (and having a boat means I…read moreneed to buy a lot of "stuff"!). The staff is always friendly and helpful.

Usually an excellent place to go with great customer service. Went in the other day looking for…read moresome sale items in their circular, could not find an item and the floor person Patty asked me if I needed help and didn't know what I was talking about so I showed her in the circular and she said let's go to customer service and look it up, ok so I followed her and she immediately started helping someone else while I was standing there like a knuckle head till finally I had to walk away! Very rude. Then when I went to cash out she was the person handling that, none of the items scanned with the sale pricing so she had to do it manually, did not know what she was doing and never asked me about the items I couldn't find earlier so I just bought them on line. I will go back but will avoid Patty.

awful customer service. and very high prices. not to mention they fail to honor their OWN return…read morepolicy. spend your money elsewhere!

This place has all the clothing and boots we wanted and cheaper than Amazon!…read more Austin I believe was the gentleman's name who helped me. He was so kind and brought me out every single option for a new buff for some extra masks for me. I can't say everyone is friendly or willing to help. But those who do like Austin and John go above and beyond.

I always trek to Old South Wharf when on island, and stop in the Haul Over…read more While I've never actually bought anything, as I am 6'5" and tall in the chest - stores like these never have Tall Guys Clothes, I still love their offerings. Nice staff, great prices, good selection for normal sized people/kids.

Nice store with lots of fleece jackets, tshirts, casual shoes and flip flops.read more

The workers were really nice. This was my first time in Cape Cod and I had brought fishing rods…read morebecause we were camping and I was honest with them and I let them know that I had completely no clue where to fish how to fish and what to use they told me the best spots I could go to and they offered me really good equipment to use in those areas and ended up working. I ended up catching three nice Seabass. Price was good only spent $20.

I made an order with the mighty fish and it was a bad experience. It took forever to get my order…read moreand I tried customer service several times to find out about my order and no one would reply at all so there service was non existent then to top things off my florocarban leaders are junk as a couple of them are broken. I would try customer but why should as I have no confidence that they will reply back to me.

I really, really used to like this store, spent thousands for hiking gear there over the last 10…read moreyears. However, I saw print, online and outside the store advertising for a 70% off sale, and went in. Not a single item was as advertised. Nothing at all for the advertised sale prices, a few, very few 30% off sale items, but nothing else. The manager had no reason why, seemed flustered by the question and quickly went outside to take the big sign by the road down. He said he had no idea there was nothing on sale. Great manager. Another employee suggested they had sent back all the other stuff that would have actually been on sale, which made no sense at all. As I said, used to love EMS, but have noticed a big decline in the customer service aspects of the company lately. I will not be going back at all. L.L. Bean will be getting my money from now on.

I am starting to really like this company. They have great products, great service, great…read moresalespeople, nice website, good sales, great return policy... we felt like we got great prices on quality stuff, and got expert help choosing the right products. Given all that good stuff, it seemed odd that they couldn't order the shoe sizes we wanted, that they didn't have on hand, and pick them up in the store... we had to go home, go online to their website, and order them from there to our house. We would have rather just come back to the store to pick them up, but apparently you can only do instore pickup on items that the store already has in stock.