Your reply to my review is again, PURE BULLSH8T. First of all, the reason why my husband brought you $100 was because we discussed it and thought it would be a good compromise and the honest thing to do. Honest, a word that you are NOT NEARLY familiar with. We gave you some compensation and you kept the clock. Now, we're sorry. I just spoke to my husband. He did not apologize on my behalf, he said he was sorry it worked out the way it did which was his polite way of saying that you were negligent. He never expected the repair to be so much, he expected after 2 years to hear from you and to have a working time piece. You, yourself, admitted not having any further contact with my husband after he dropped off the clock. You told him that you were "calling the wrong number." Yeah, right. The first call he EVER received from you was this last November and he was responsive. He never received any messages from you before that. He NEVER reaffirmed the repair nor did he authorize you to keep his clock for as you say, 20 months which in itself is outrageous. As far as his needing instruction from you and your saying that he refused such instruction, again - BULLSH8T. You are a liar and a thief. Now I find out that in the end, you wanted $300 for nothing and not the even the original $250. You were never there when we came to inquire despite the sign on the door saying you should have been open, OR, maybe, as town people say, you were behind closed doors allegedly getting high and just couldn't be bothered. You could not prove that you even worked on this piece; no work orders, no logs, no receipts for parts, AND the bottom line, after all of this - THE CLOCK DOES NOT WORK - NOT EVEN A LITTLE BIT. It came back exactly the way it was left. You are a disgrace. You may know something about the workings of clocks, although you cannot prove this by us. However, your service is abysmal, you have a cavalier way about conducting business, and you project your numerous shortcomings onto your customers rather than owning up. Incredulous AND abusive. Period. End of story. read more