The only Jeweler I will trust with my emerald-cut engagement ring is Jeff LaViano. My husband Neal…read moreand I had just finished lunch and my center diamond literally fell out inside our car into my lap last weekend, so we raced over to LaViano Jewelers to get it repaired and into his good hands immediately. Jeff was extremely polite, welcoming and greeted us with a huge smile. He even showed us the ring under a microscope and said the prong head needed full replacement and confidently assured us that the ring would be ready in just (3) business days! He personally emailed with me and called me by 12 noon on the third business day and had it ready on his desk when we returned so he could personally chat with us when we came back yesterday. Since the ring was purchased [elsewhere] back in 2009, Jeff proactively offered to provide a brand new appraisal (based on our original GIA paperwork from the previous Jeweler) for insurance purposes. Thank goodness we did that, since it turns out it gained nearly $4K in value since it was originally purchased, which made us feel great! Now we can update our insurance paperwork properly this week, too! There is no wonder why LaViano Jewelers has been in business since 1945. We are both really pleased with the service we received - the engagement ring looks brand new and my husband is over-the-moon happy that we got it fixed so fast! Thank you for everything, Jeff! We really appreciate your time, attention to detail and for being so nice to us! We will be recommending your services to everyone we know:-).

My wife came in for a watch repair and you completely ignored her. The man behind the counter was…read moremore into hanging out with his male friends.

They did a perfect job resizing my ring! Make sure to check the hours before you go as they are…read morelimited, but they are worth the wait to only bring your jewelry here. My mom has used them for years and also has been very happy with their service.

I managed to put my Wedding and engagement rings on my right hand. My husband had to cut them off…read more Alan fixed them and they look as good as new. I would highly recommend A&J.

Watch battery needed changing on my Breitling. They had the right tool to open the caseback, did an…read moreexcellent job (still running great 2+ years later), and did so swiftly and professionally. Will go back next time I need assistance with this and other watches!

I had a really great experience with this jewelry store and wanted to share. They did an excellent…read morejob repairing a piece of jewelry for me - it came back looking better than ever I expected. I didn't request the item to be repaired rather a person I knew who saw an opportunity to get it fixed and sell when I wasn't paying attention. Thankfully they are not that bright and left the receipt of the missing item in my room. Their honesty and integrity is outstanding. They helped me recover the items that had been stolen from me after I requested information on other missing jewelry pieces, which meant a lot. On top of that when I purchased back my items everything was handled fairly and professionally, including prices where they did not make any money for the headache.

I brought a number of silver pieces to Danson for a full restoration. Many of them had…read moreunfortunately been exposed for too long to oxygen, creating tarnish that I thought would never be removed. Much to my surprise, Danson and the team were able to remove nearly all of the tarnish! They took their time to ensure the restoration of these pieces was done right. Danson optimizes the amount of time it takes to do something with being able to do it well. I'm very happy with how Jack and the team cleaned up my silver items, and will definitely be sure to come back if I need to restore other pieces.

EDITED TO RESPOND TO OWNER:…read more Please stop with your fabrications. You weren't there when I came in. What you think you know about this interaction was likely already twisted by your girl. I spent about 5mins with her that day - i knew what i wanted when i came in. She was the one attempting to "change my decision", when she tried to pull a bait-and-switch on me, i left your store immediately. There was no back and forth on my decision-making, none of my requests "evolved" into something different, i knew what i wanted when i called and when i came in. I wanted a basket setting w/ push back that has a flap. Polyanna was trying to upsell me with different backs where she immediately doubles the price to $850. So i said no to that immediately. I told her I just want the basket settings and push backs with the flap that she quoted $450 for. When she wouldn't honor her own quote, and still want to charge me $850, i left your store straight away. It's pretty clearly "her word against mine" here, and whoever wants to believe which side, is what it is. All I'm trying to convey is that i was able to find a reputable jeweler (Alfred Jeweler) that was able to do, what you called a "minor service" at a fair price $520 with all 14k white gold. They didn't just spit out a number in the air. They weighed the gold settings and backs in front of me before giving a final price, with all the specs i wanted. No "scrap metal" as you're trying to imply. If your settings and backs are truly priced per piece and "not by weight". Then it makes less sense why the price would go up to $850. I gave her the specific settings and backs that i wanted to purchase. She quoted me $450 total. ------------------ ORIGINAL REVIEW: Please read if you DO NOT want to get swindled by this business! I have a very specific situation, but if you make it to the end of this review, it will become clear how dishonest they can be. Be wary when doing business with Danson. I've been calling around local jewelers to get quotes for mounting 2 matching diamonds (1 carat each) that i own, into stud earrings. I've searched high and low, coz I was very specific about a few things. I was receiving quotes between $400-$500, to set my 2 diamonds into 14k white gold. Pretty consistent price anywhere i called. I'd also mention i want the basket setting, push back with the flap to avoid the earrings from drooping. These are my exact words every time i make a call. So I call Danson jewelers and spoke to this woman, Pollyanna. She said they can do that and she gave me a quote at $450. Again, pretty consistent with other shops, and she said i can even watch and wait for my earrings to be set. I thought... perfect!! Well, i show up there and she was trying to upsell me with a screw back... for $850! So I said "i just want the push back with a flap, that we talked about over the phone, that you quoted $450 for". She wouldn't honor that quote, she said it would still be $850 because of the gold prices". Mind you, we just talked over the phone an hour ago from that time... I highly doubt gold shot up that high within an hour. I have done my research, i've called and been to many jewelers before showing up to Danson. For her to double the price, without even weighing the gold settings and backs on a scale, it was quite clear what she was trying to do. One big positive that came out of this though... is that i got my amazing earrings made, by my (now) amazing jeweler - ALFRED JEWELERS in Glen Rock! I got all the specs i wanted for $520. Yes, this is with the 14k white gold, basket setting and earring backs, that Danson was trying to charge me $850 for! The owner at Alfred jewelers actually weighed the gold right there before giving me the final price. For my peace of mind, he also put my diamonds under a microscope (in front of me), took pictures of what they call a "diamond fingerprint" both in the beginning, and when i picked up, so i can confirm that they're my exact same diamonds I'm taking home. I love my new studs. Sadly, Danson is just another opportunistic business that isn't thinking about a possible long term relationship with a new client.

Excellent quality, unique designs I have many Devon originals. Friendly experienced staff…read more knowledgeable in Gemstones ! Best jewelers around ! Highly recommend.

Met all my needs with beautiful suggestions and fair pricing. Very friendly knowledgeable staff.read more

Great service great guy. Went above & beyond my expectations in service…read more - Mike [Lawn Ranger] -

My husband and I can't say enough great things about Charles and this jewelry store. We were…read moretreated as if we were old friends and purchased a beautiful ring. We'll surely be returning.

So far my experience with Diamond Fantasy could not be better. I went in to have a watch battery…read morereplaced. They were very friendly, polite, courteous, and professional. I tried to pay with my credit card and the bill was only $10 so she asked for cash. I didn't think I had cash and the owner said: "It's ok, you can bring it another time". I couldn't believe how she trusted me. I found $9 cash and said I'm sure I have quarters in the car but once again she insisted it was ok. I felt bad but at the same time honored that she was so caring. (Don't judge me, I never carry cash). Anyway, I have more jewelry repair to get done so I will be back!

My Favorite Jewelry store! Alice and her team do an Amazing job with great customer service. You…read moreget a lot of bang for your buck.

I am Gaga over my new ring!!! Through a trusted source, I made a purchase through careful…read moreconsultation and sharing photos via text. Kathy's neice Kathy helped me through the entire process kindly and enthusiastically. It arrived within 10 days I am over the moon pleased. I am making a pilgrimage to NJ from CT over the summer. Can't wait to buy more jewelry with them. It's the best combination of quality jewelry and excellent customer service.

Kathy made sure to understand my needs while working on a custom project. She acted honestly and…read moretransparently, ultimately making it an enjoyable process. Thank you.