I try to keep my money local & this family owned biz is the place to do it ! I was treated like…read morefamily in minutes. Looking forward to to finish my remodel with WVA . The girls made getting new used appliances so much fun and easy . Thanks again ! Claudia & Sherri

I write this with regret as we always try to support a local business over the big box companies…read more After a week of interaction I would avoid this company. Lot of good talk but that's all. We scheduled their service guy well in advance but got no notice until the last minute when he was at the wrong address and upset. We stopped at their location in Newberg and gave them photo of the washer info 5 days prior. The service tech (Wendell) showed up with preconceived idea of what was wrong despite even the error code on the machine. Did little to no investigation except saying the machine was over 5 years old, we needed to "junk" it, and to go their shop and buy a new Speed Queen. Totally torched any other product including our Maytag (which they sell). He did no investigative work and walked out. My step son looked on the internet and found the exact problem...unplug and let it re-set. Its now been 2 days since and numerous loads (after a week without a washer) with it working fine. Wendy (the Owner) called my wife today and admitted that their service guy "lacks communication skills". We also have a email from their sales person saying the same thing. It appeared to us he only wanted a show up fee and to sell us a new machine. And they marked us as "out of the area" on the service call even though we are only 2 miles from their business. I hate putting down a local business but I'd avoid this company even if it means going to the big box companies.

David is the BEST. Came out and fixed our dishwasher ( which was inoperable due to our own fault),…read morenever made us feel stupid, was professional and capable and honest and nice. I've been handing out his business cards like candy and absolutely recommend!

I just had David Glavnik out to fix my washing machine. Lucky me!!! As this was the day after…read moreChristmas, I expected to get no one out today but he responded within an hour. He was very friendly and neat. he had it fixed quickly. Of course no one wants to have an appliance breakdown but the whole fix made me wish I hadn't wasted my time to try and fix it. I highly recommend him!

Well equipped with modern washers and dryers. Work well with credit or debit cards, but their use…read moreis not entirely intuitive. A brief poster explaining how to operate the washers would be helpful. When I used them, I wound up inserting my card several times before recognizing the proper sequence for giving the machine instructions before inserting the credit card. Those multiple insertions were not counted in the final tally, thankfully, and I paid for only the loads I used. There is a cash vending machine, but the system works more efficiently with a card. I did not use the machine. I did not use the dryers.

Brand new speed queen washers and dryers. Can wash up to 80lbs of laundry in one machineread more

We purchased a washer and dryer from Kelly's several years ago and were pleased with the…read moreprofessionalism and knowledge of the sales team. A few years later, we converted a laundry room into a bathroom so returned to Kelly's to shop for a stackable washer and dryer. The salesman asked about the brand of our washer and dryer, and sold us the very inexpensive part needed to stack the appliances we had at home. Money saved! Recently, in search of double wall ovens, we yet again returned to Kelly's. This time we met Todd Edgar. We had done a *lot* of research and were pretty sure of what we wanted. Todd really knows his stuff! He answered our questions, provided knowledgeable insight, and researched our concerns. I especially appreciated his ability to communicate information clearly. And his patience is quite commendable. If you're looking for an appliance, go see Todd!

I honestly don't even know where to begin with how terrible this entire process has been and how…read moreincompetent the sales staff is. I ordered a professional range 2 months ago, and today was the fourth delivery attempt--which I ultimately declined and requested a refund. Four separate delivery days where I planned my day around and cancelled plans because of delivery. It takes A LOT for me to write a bad review. I am absolutely baffled by the level of incompetence from the sales team at Kelly's. I would never recommend buying from them. If your appliance arrives in perfect condition, consider yourself lucky--you do not want to deal with this company if anything goes wrong. I still have not received a single unprompted phone call. Delivery Attempt #1: The stove arrived and when the protective tape was pulled off, it left residue everywhere and the stainless steel looked damaged. I declined delivery. Frustrating but understand it's no one's fault. However, one of the delivery people and our sales person implied that we should just give it a little elbow grease ourselves. We paid several thousand dollars for a new stove, I think that is unreasonable to tell a customer to do that. It was taken back to the store, where the sales staff supposedly "cleaned" it. No call from our salesperson to schedule new delivery. Delivery Attempt #2: The following week, they attempted delivery again. It still wasn't in acceptable condition, so I declined it again. Our sales person was not friendly and acted like we were being unreasonable. I ordered a brand new stove so I think it's pretty reasonable to want in perfect condition upon arrival. So they then ordered a completely new stove. Again, no one called me about a timeline or delivery. Delivery Attempt #3: My delivery window was 11:45-3:45, but they didn't show up until 6:30 PM. I received zero communication--I had to call repeatedly just to get updates on arrival time. I have a toddler and a stove I couldn't use because they kept saying they were arriving any minute. The new stove arrived with the exact same tape issue. Frustrated, I begrudgingly allowed them to bring the stove inside with the promise that a cleaning crew would come the next week-- still not convinced that they would be able to get it cleaned, but so frustrated that I had been sitting at home for hours waiting and wanted to just get it done. The installers pulled out my old stove, brought the new one in, and after working through dinnertime, bathtime, and bedtime for my toddler, they informed me at 8:30 PM that they couldn't install it because they didn't have the correct fittings. This was the first time anyone mentioned a professional installer. Again, communication has been nonexistent the entire time aside from automated delivery confirmations. Since I couldn't be without a stove with a toddler, they had to bring back my old stove and reinstall. They left our home at 9:00 PM--from a window that was supposed to end at 3:45 PM. After going back and forth with the manager, we finally arranged a professional delivery team for the following week. Delivery Attempt #4 (Today): Yet again, the stove arrived in unacceptable condition despite attempts to clean it. The installer tried to clean it and even he agreed the stainless steel looked permanently damaged. At this point, I requested a full refund. Throughout this entire ordeal, not once did anyone from Kelly's reach out to us--no updates, no apologies, no communication at all. They issued a refund but still no call. Every single time, we had to call them. I wasted four days sitting waiting for this range, clearing out a path for delivery and canceling plans. The only positive part of this experience was the delivery crews themselves. They were polite and did the best they could with the situation they were given. Jose, Chris L, Lander and Chris H were awesome and understanding of our frustrations. The professional installer that came today (I believe his name was Gary) was also very professional and friendly.

My mom has been here for over a month now and the staff is amazing. She's had great treatment and…read morepretty darn good food.

My father arrived here two weeks ago for hospice after a nightmare experience at Molalla Manor…read moreafter he was released from Providence Milwaukee. The nursing center was founded by nuns in 1955. The building is lovely with a beautiful garden and chapel, and has such a comforting spiritual energy. The hospice team was kind and helpful. My father who had stage 4 cancer was treated with dignity and respect. He received 1 and 1 care for the entire time he was here. I was comforted that I was allowed to spend time with him every day until he passed away this morning. Every step of the way the staff showed empathy, kindness, and support to me during this process. The chaplain gave my father a lovely blessing this morning and I'm so grateful for her spiritual guidance. It may not be new and fancy like some other places but it has a heart and soul that no other nursing center offers in Oregon. Your loved ones will be well taken care of here. Thank you to Jennifer, Sarah, Caroline, Jill, Jillian, Kristy, Michelle, Danielle, and everyone that touched our lives during this surreal and heartbreaking experience!

I never had my central vac system serviced when I moved in 2018. When I finally figured out it was…read morean appliance and needed to be serviced, I began to message likely vendors. I chose Holly Risen because they could see me almost immediately and Mondo was terrific. He educated me about the central vac system and showed me how to take care of it. He even discovered it was assembled incorrectly and reassembled it so all features worked! Kind. Knowledgeable. Really nice guy.

From the owner: Hello there I am Raymundo My friends and family call me Mondo…read moreI offer a number of different services and if I can't do it we will connect you with the right person The neat thing about holly Risen recycling and repairs is I work from the sense of the heart not the cents of the dollar I am a compassionate dedicated person that is self taught in handyman services I have been in apartment maintenance for several years as well as residential and some commercial im also in a apprenticeship in appliance installation and have been around appliance repair my whole life so I also offer repair services looking forward to getting my license as a licensed appliance installer currently undergoing if you have any needs please feel free to get a hold of me Thank you and have a wonderful and blessed day thanks mondo

I've been to a LOT of different ReStores in the recent past and find this location to be far more…read moreorganized than any of the others. Shopping here feels more like bi-mart instead of the goodwill. Loved stopping in here.