Managerial Harassment, Discrimination, and Assault was my experience when I visited…read more ​I am writing this review to detail a shocking and unacceptable pattern of behavior by a store manager (name unknown at this time) that culminated in physical assault. ​On two separate occasions, I was followed, harassed, and aggressively profiled by this individual. ​First Incident (Last Week): I entered the store to look for a planer. I immediately noticed several employees, including the manager, giving me obvious, uncomfortable stares. While I understand I was wearing work clothes and may not have been clean-shaven, this behavior was clearly discriminatory. The manager tracked my movements. When I found the item, it was slightly over budget, and I left it on the shelf and proceeded to leave the store. The manager then followed me all the way to the outside parking area. ​Second Incident (Today): I returned to purchase the planer. Immediately upon entering, all staff stared, and the manager was quickly on my heels. Despite my repeated statement that I did not need assistance, he continued to follow me. I picked up the planer and headed to another section. I then realized I had forgotten my wallet and placed both the planer and another item on a shelf to exit the store and return home. ​As I was leaving the parking lot on my bike, the manager ran out, approached me, and--with a menacingly fake smile--asked if I had found what I needed. After I explained I had forgotten my wallet and had left the items inside, his demeanor instantly turned aggressive. He invaded my personal space and, in an extremely rude and accusatory tone, demanded to know where the planer was and told me I needed to go back inside with him to show him. ​Physical Assault: When I refused this completely inappropriate demand and began to ride away, the manager grabbed my bicycle tire, causing me to fall and bloody my knuckles. He then began yelling for another employee, "Antonio." At this point, I put my safety first and immediately left the property. ​Conclusion: This manager is an aggressive and discriminatory individual who profiled me based on my appearance, harassed me over two days, and ultimately committed physical assault. I am not a thief and have never been treated with such disrespect at any place of business. ​I am currently seeking medical attention for my injuries and have already initiated contact with my family's legal counsel. I demand a full investigation, the manager's immediate termination, and contact from an owner or corporate representative regarding this violent and discriminatory incident. You will be hearing from my lawyers shortly

Large selection, awesome helpful employees. Great prices. Always come back for household items.read more

I would like to publicly thank "Manager-Mike" for helping me today…read more I brought in a corded item to be repaired. The plug-in had detached from the cord, and the little wires were visible. Mike quickly spliced it and reconnected the plug-in. He did not charge me. I was so impressed and thankful! In my 20 years residing in this town, Silverton Ace staff have always gone out of their way to help customers. Thank you, Ace!

I made an account just to publicly thank the great employee who helped me. I believe his name is…read moreLucas he helped me get everything I needed and walked me through how to pay. I'm relatively old, so someone like him is a blessing in this world. I had no idea which light bulb I needed and after two employees said they couldn't help he saved me.

They have so much stuff everybody who's building or remodeling will need. Very helpful.read more

My wife suggested I give Long Brothers a call when everyone else in town hadn't heard of a product…read morewe needed to source. The guy who answered, Bill, couldn't have been more helpful. Had to stop what I'm doing to leave a review--that helpful. Not a contractor, so he had to listen to me describe a part poorly. He deciphered what I meant, and even went so far as to research a photo a contractor sent me of what we needed. Although everyone we spoke with earlier was also unfamiliar with the item, Bill took the time to understand the project and why we may have been told to source this item. Then, he did what he could to locate and refer us to someone who may have it. Absolutely excellent customer service, gained some customers!

This is hardware provides the best customer service. I had my window screens done there and they…read morewere fast and professional. Not to mention all of their prices are fair. I will make the drive from Oregon city to Camby just to visit at Ace Hardware because it has that small town deal.

Andrew Mullins was so helpful on my last visit. Great employee... so helpful!…read more Thank you so much foe great service! Lynne

Our go to place on the mountain. Always friendly and helpful with a good selection of products.read more

I always check here at my local hardware store before going to the big box place in the city…read more Selection is phenomenal and prices compare to those other places. The really big reason to go is the people. Staff and the folks shopping can always lead you in the right direction to solve whatever you're there for. They even have displays from local artists if looking at guy stuff isn't your thing. When my husband grows up he wants to work there! That really says something as he's not fond of work!

This local hardware store got us through our remodel! The number of times I showed up with a list…read morefrom my husband and someone walked me through every item quickly and with amazing knowledge, it was so helpful. The people are kind, very willing to help, and they really do have everything you need. Love having them in town!

The Neckster was a lifesaver! Went in last week after picking up a Uhaul truck down the street and…read moreneeded to adjust the side mirrors manually with an Allen wrench. Of course we didn't have one luckily this store was located right down the road. It was quite overwhelming driving this huge 10 ft truck but not being able to see everything in sight on the only mirrors reliable in those trucks made it even more unnerving. Thankfully The Neckster (as his tag read) helped us out! He helped us look for the right wrench size (trust me they all looked the same in that pile and seemed like they would all fit)! He even helped adjust the side mirrors for me. I was so thankful for his help. What a tiny piece of metal can do! Made my long out of state drive so much better! Thank you so much. I appreciated your help that day so much! Kindness goes a long way.

The people here are amazing and always make me feel welcome. 10/10 customer service and will always…read morebe coming here

Cute little store in a small country town. Used to be a True Value but is now an Ace Hardware. Some…read moreof the same staff members remain and they are always helpful!

I have been coming to this store for many years. The staff has always found a way to help me solve…read moremy problem whether it was a broken speaker mount, a loose handle on our band's mixer or a drainage system for my yard. As a member of this community for nearly 30 years I can tell you this is the best hardware store I have ever seen.

I needed a paint match for my deck and they went above and beyond! They came pretty close but Vici…read morewasn't satisfied and decided to start from scatch with a fresh gallon of paint. I only paid for one gallon of paint but they used two. Every time I go in there everyone is extra friendly and helpful. They definitely have a culture of service at Town and Country!

I had just planted my first 6 tomatoes plants and a freeze warning was announced. Nobody had the…read morefabric to cover my plants except Brooks True Value. Their app said they had 1 left, I called and was told the had the 1 in stock and would I like it set aside in my name? Yes, of course. I went there, gave them my name and away I went with my fabric. Do you want old school quality service? Brooks True Value is your place.

My new favorite hardware store! It has all the hardware things, plus an owner and employees who…read moregenuinely seem to like customers, especially the ones with oddball projects and wacky ideas. Thank you, Tim!

Compact, year-round Christmas boutique gift shop, that apparently specializes in wines, gnomes and…read moregnomish trinkets. Lots of cute trinkets, ornaments, home décor and gift items for that special someone in your life that starts putting up Christmas decorations in September (or never takes them down all year long)! My wife picked out a cute pair of earrings, and a little silver bell shaped like a gnome, for good luck. It seemed to work pretty well in our favor, holding off the worst of the bad weather for the rest of our stay in Mount Angel! For a seasonal curmudgeon (such as myself), that insists that all holidays be celebrated in their due time (and not a single day early!), even I had to admit that I got the warm fuzzies while browsing the shelves and displays here, despite it being several months until the acceptable start date of the Christmas season (the day after Thanksgiving, FYI). Only the Grinchiest of Grinches won't find something worth smiling over here.