Not their fault. My refrigerator was making noise. I had heard that Capital City Appliance was a…read moregood company. However, they are booked up 2 or 3 months in advance. They told me that the coils in my refrigerator may just need cleaning. So, I pulled my frig out, took the back cover off and proceded to clean the very dirty coils and fan. The frig is running quietly and efficient again! No need for a new refrigerator!! Thank you!!

I recently had Capital City repair an element in my stove. For some reason the part malfunctioned…read moreagain. Even though it was beyond the warranty they sent someone out to replace the part and check the wiring......at no charge! I call that standing by their work and generously going the extra mile. As an older adult I appreciate that very much.

I purchased a refurbished washer and dryer set from Larry almost exactly a year ago. We are a…read morefamily with 4 boys, 7, 6, 4 and 2 months. We do A TON of laundry. The washer had worked so well for us, never failing to get the caked on dirt out of pants and wash full loads of towels on a daily basis. Well, just like all young families who just spent all their money purchasing a home and buying a bigger car, the dang washer stops working. I gave Larrys a call and the owner was so helpful. He gave me his personal cell phone number and had me send a picture of my washer, then proceeded to tell me that we could come down for free and he would show me and my husband how to fix what was wrong. The part was 45$ but the valuable lesson was worth so much more. He noticed our newborn baby in the car seat and cautioned us to watch out for certain signs of one of his tiny socks being stuck in the pump, and showed my husband how to fix that too, taking an entire washer apart, explaining every screw and to be careful not to tighten this one too much or you can crack a piece, and to be careful when replacing the shell, and plenty more "if this, then do that's". Now, I'm a first time home owner and don't have much experience with repair services, but I've never in my life heard of a repair man inviting a customer into his business and showing us how to do the work he makes a living from on our own. That's the sort of business ethics that give me hope. I would highly recommend Larry's Appliance Castle. Had I bought this set anywhere else I would be out shopping for a new washer instead of sitting here on the couch with my little baby listening to the hum of my washer.

Haven't had a need for his services lately but when I did he was the best…read more He can repair most any appliance, and sell you a replacement if needed.

We purchased a washer from them and i started making noise so the repair person came out and put a…read morenew part in but the part didn't work. The part had taken 3 weeks to come in so the guy asked if we wanted a loaner and we said yes. He called JL's appliance to see if they would give us a loaner and pick ours up for repair and they agreed. Nobody said anything about a delivery charge but when the washer was fix (or so they say) they expect us (we're in our 60's) to load up their washer, take it to them and get our washer. If a delivery fee was mentioned up front we wouldn't have gotten the loaner. My husband tried tallking to the owner but she was rude and told him they just bought the busiuness and that gas was expensive. I wouldnt' ever buy anything from this compnay again.

JL Appliances customer service is compassionate and genuine. I had an old refrigerator go out,…read morereceived a defective replacement, and JL Appliances were quick to deliver a new one; and showed empathy for the defective appliance and just delivered a couple of gift cards so I could replace my lost groceries! I'm in tears, thank you JL Appliance!

Our fridge stopped working and we called many appliances repair services in town. Bogard appliance…read morerepair was our choice and will be for any future repair needs we have. They proved to be honest and trustworthy not trying to talk me into unnecessary services. They provided high quality service at a reasonable price. Outstanding customer service, I am very impressed with this company and will recommend them to anyone who needs appliance repair services.

Contacted them for a repair for my dryer. Provided me an accurate quote. Excellent communication,…read morearrived on time and did an excellent job. Explained all the repairs they completed and explained the parts and labor warranty. AAA+++

I needed a freezer for my garage so I went to FB marketplace and found one. The seller said he'd…read moredeliver it. As it turned out, it was Jaime from Salem Appliance Service and Repair. As a used freezer, he gave me a 30 day guarantee. Well, after about 2 months, the freezer still worked but wasn't freezing things hard, like ice cream, and was collecting a lot of frost, more than normal. So I called Jaime and explained what was going on and needed a different freezer. He didn't have another one so he told me to look online and find one and he'd go pick it up for me at no charge, but I had to pay for the freezer. No problem, I knew the one I got from Jaime was over the guarantee time. After I received the new one, which the seller delivered so Jaime didn't have to go get it, I called Jaime to come and get the old one so I didn't have to pay someone to haul it away. Jaime came to get it and, can you believe it, he offered my money back. I only took 1/2 but damn, that's customer service. Thank you Jaime, you run your business like you're selling to friends or family. I really appreciate how you operate.

We purchased a home that included a high-end refrigerator. Very technologically advanced. Shortly…read moreafter we moved in, it stopped working. We called Salem Appliance Repair and a technician came out, looked it over, unplugged it, waited a bit, and plugged it back in. Said to call them back if that did not solve the problem. That was ALL he did. Unplug it and plug it back in. They could have told me to try that over the phone. Charged me $75 for five minutes. Absolutely ridiculous.

I never had my central vac system serviced when I moved in 2018. When I finally figured out it was…read morean appliance and needed to be serviced, I began to message likely vendors. I chose Holly Risen because they could see me almost immediately and Mondo was terrific. He educated me about the central vac system and showed me how to take care of it. He even discovered it was assembled incorrectly and reassembled it so all features worked! Kind. Knowledgeable. Really nice guy.

From the owner: Hello there I am Raymundo My friends and family call me Mondo…read moreI offer a number of different services and if I can't do it we will connect you with the right person The neat thing about holly Risen recycling and repairs is I work from the sense of the heart not the cents of the dollar I am a compassionate dedicated person that is self taught in handyman services I have been in apartment maintenance for several years as well as residential and some commercial im also in a apprenticeship in appliance installation and have been around appliance repair my whole life so I also offer repair services looking forward to getting my license as a licensed appliance installer currently undergoing if you have any needs please feel free to get a hold of me Thank you and have a wonderful and blessed day thanks mondo

The price was higher than I expected, but I don't have anything to compare it too…read more The guy was pleasant, on-time and professional. I was surprised that this is actually Mole appliance.

We've had to owner out to our place on a couple different occasions. Sadly, he was about the third…read moreone we had come out to check out our washer machine. He was so friendly, professional and was incredibly reasonably priced! (Just wish I hadn't wasted a few hundred dollars on the previous guys before Appliance Rescue Service who couldn't even fix our machine!) I always refer him to people! I "hope" to never have to see him again ;) but if an appliance of ours goes kaput again, we know who we will be calling.