I've had Jesus come diagnose and repair multiple issues that have come up. He recharged our AC, he…read morefixed our water pump connected to the AC, he helped us with our washing machine and most recently fixed our furnace. He's been a lifesaver and is very good at what he does. He's always on time and gets the job done quick while being professional. Would recommend to anyone in need. A+++

Jesus quickly and affordably repaired our dishwasher. I am starting to wonder if there is anything…read morethis kind and knowledgeable man cannot repair. Great communication and always on-time. He is simply the best!!!

We purchased a washer from them and i started making noise so the repair person came out and put a…read morenew part in but the part didn't work. The part had taken 3 weeks to come in so the guy asked if we wanted a loaner and we said yes. He called JL's appliance to see if they would give us a loaner and pick ours up for repair and they agreed. Nobody said anything about a delivery charge but when the washer was fix (or so they say) they expect us (we're in our 60's) to load up their washer, take it to them and get our washer. If a delivery fee was mentioned up front we wouldn't have gotten the loaner. My husband tried tallking to the owner but she was rude and told him they just bought the busiuness and that gas was expensive. I wouldnt' ever buy anything from this compnay again.

JL Appliances customer service is compassionate and genuine. I had an old refrigerator go out,…read morereceived a defective replacement, and JL Appliances were quick to deliver a new one; and showed empathy for the defective appliance and just delivered a couple of gift cards so I could replace my lost groceries! I'm in tears, thank you JL Appliance!

On the recommendation of our contractor, we contacted Master Appliance to look at our 6 year-old GE…read morewasher. Scott came out to look at it and told us it was at the end of its life cycle. If he did try to repair it, he would have to take it back to their shop and the labor/materials would be more than half the cost of a new unit. Master Appliance sells Speed Queens and the cost for the washer/installation/delivery/haulaway was much cheaper than Lowe's or Home Depot to replace our current GE model. Plus, they delivered and installed it the next day. Family owned and local. Will not hesitate to recommend and refer.

Our microwave stopped working and we reached out to Master Appliance for a service call. Marco came…read morethe very next day, was cheerful, friendly, and very knowledgeable. We were told that he would arrive between 2 and 4 pm and at 1:55 pm we got a call that he was on his way. The professionalism and respect for our time is SO appreciated. Unfortunately, he suggested that we replace the microwave (not surprising since it was pretty old) but he called the store and had a recommendation on a replacement, quoted a price and even scheduled the install. Great service. Thank you, Marco!

Brought my vacuum to this place to be cleaned out. They did an extraordinary job and for reasonable…read moreprice. Nice staff and shop. Will return, and already referred to friends. Great place

I was looking to replace my 22 year old canister vacuum. I ended up at Vacuum World, and Derrick…read morehelped me. I ended up buying an incredible Miele. He took time and answered all my questions. This store serves an important role in the community. There aren't many vacuum repair and sales stores left, and these folks are worth patronizing. They have a good selection of vacuums and floor care products, and they're friendly and fair.

Our fridge stopped working and we called many appliances repair services in town. Bogard appliance…read morerepair was our choice and will be for any future repair needs we have. They proved to be honest and trustworthy not trying to talk me into unnecessary services. They provided high quality service at a reasonable price. Outstanding customer service, I am very impressed with this company and will recommend them to anyone who needs appliance repair services.

Contacted them for a repair for my dryer. Provided me an accurate quote. Excellent communication,…read morearrived on time and did an excellent job. Explained all the repairs they completed and explained the parts and labor warranty. AAA+++

I needed a freezer for my garage so I went to FB marketplace and found one. The seller said he'd…read moredeliver it. As it turned out, it was Jaime from Salem Appliance Service and Repair. As a used freezer, he gave me a 30 day guarantee. Well, after about 2 months, the freezer still worked but wasn't freezing things hard, like ice cream, and was collecting a lot of frost, more than normal. So I called Jaime and explained what was going on and needed a different freezer. He didn't have another one so he told me to look online and find one and he'd go pick it up for me at no charge, but I had to pay for the freezer. No problem, I knew the one I got from Jaime was over the guarantee time. After I received the new one, which the seller delivered so Jaime didn't have to go get it, I called Jaime to come and get the old one so I didn't have to pay someone to haul it away. Jaime came to get it and, can you believe it, he offered my money back. I only took 1/2 but damn, that's customer service. Thank you Jaime, you run your business like you're selling to friends or family. I really appreciate how you operate.

We purchased a home that included a high-end refrigerator. Very technologically advanced. Shortly…read moreafter we moved in, it stopped working. We called Salem Appliance Repair and a technician came out, looked it over, unplugged it, waited a bit, and plugged it back in. Said to call them back if that did not solve the problem. That was ALL he did. Unplug it and plug it back in. They could have told me to try that over the phone. Charged me $75 for five minutes. Absolutely ridiculous.

I used a Google search to find duct cleaning companies and this one responded with a comparable…read moreprice and the most convenient hours. The owner came out the day of and did the cleaning. He did a free inspection first. He didn't think my vents looked too bad but they hadn't been cleaned in a long time and so I wanted it done. I was working from home but he didn't interrupt me and didn't scare my cats - which is saying a lot. He explained that some vents suck in and some push out - which is why I had thought some were clogged (they weren't pushing warm air out, but weren't supposed to). He was totally professional and kept everything tidy. For $385 I feel like I got a great deal! Especially knowing how many dead spiders were just laying under my vent covers. EEK!

I was absolutely positively not impressed with their service! Had them out today and of course, as…read moresoon as they get here, they try to upsell you. Our technician arrived unprepared and had to borrow my personal items. He made a giant mess in several areas and never bothered to vacuum or clean them up, which upset me because we had just had our home professionally cleaned. He also failed to bring his own extension cord and when he borrowed mine, he just left it on the ground outside instead of putting it back where I showed him it came from. He also forgot to pack his own garbage bags for The dryer vent cleaning and then left the bag outside on the ground for my dog to get into. The amount of lint dust, and dirt that he left on the top of my gazebo was unreal! They should come more prepared and bring tarps to cover areas if there is a possibility of them making a mess. He tried to vacuum it up with his little shop vac, but didn't have any attachments to actually get it well cleaned so I'm sure we will have to finish cleaning it later. Also left several chunks of lint on the ground outside for my dog to get into. Upon leaving They informed me that there was going to be a 3% service charge if I used my credit card for payment, which was not told to me at the time of the appointment! I paid him and he left and then realized not only did he forget the garbage bag, forget to put my extension cord away, but he left his own ladder. He was a nice young guy. I just don't believe he is properly trained and is extremely unprofessional. I would not recommend them and I will not be using them again. When I called the company, we had the same answering service answer the phone and I asked to speak with a manager or the owner and he said he would forward on a message to them and get right back to me. It has now been several hours, so I guess I am going to have to clean everything up myself, which is super unfortunate.

These people are fabulous to get it done expertly and professionally. Eddie was on time, asked well…read morethought out questions, offered relevant options and got to work. The pricing was more than reasonable. He did everything he said he would do. I would trust SGL do work again on any of my home appliances.

The self-defrost heating element/senser-fuse went out on our Kenmore Elite refrigerator/freezer…read moreduring the New Years holiday. All the frozen items in the freezer portion started thawing. I had to do something fast. I saw that SGL Appliance Repair had a 5-star review rating so I gave them a call. Heriberto showed up about an hour later, diagnosed and fixed the problem. He showed up promptly and was very reasonably price. I will definitely call them again next time I need an appliance repaired.