Once again, Jesus at JAS Appliance Repair provided extraordinary service to our home needs. In…read moreorder to facilitate new flooring construction, JAS moved 6 major appliances out of the kitchen and laundry room. He then moved them back quickly under an unexpected construction schedule shift. Jesus is always professional, courteous, prompt, and very kind. JAS is always very affordable, as well. Our only regret is that we can't rate JAS Appliance and Repair with 10 stars.

Excellent communication, fix our ice machine in a very timely manner. Was thought, efficient and…read morekind.

Not their fault. My refrigerator was making noise. I had heard that Capital City Appliance was a…read moregood company. However, they are booked up 2 or 3 months in advance. They told me that the coils in my refrigerator may just need cleaning. So, I pulled my frig out, took the back cover off and proceded to clean the very dirty coils and fan. The frig is running quietly and efficient again! No need for a new refrigerator!! Thank you!!

I recently had Capital City repair an element in my stove. For some reason the part malfunctioned…read moreagain. Even though it was beyond the warranty they sent someone out to replace the part and check the wiring......at no charge! I call that standing by their work and generously going the extra mile. As an older adult I appreciate that very much.

Our fridge stopped working and we called many appliances repair services in town. Bogard appliance…read morerepair was our choice and will be for any future repair needs we have. They proved to be honest and trustworthy not trying to talk me into unnecessary services. They provided high quality service at a reasonable price. Outstanding customer service, I am very impressed with this company and will recommend them to anyone who needs appliance repair services.

Contacted them for a repair for my dryer. Provided me an accurate quote. Excellent communication,…read morearrived on time and did an excellent job. Explained all the repairs they completed and explained the parts and labor warranty. AAA+++

David was professional and knowledgeable. He did not oversell us on anything we did not need. We…read morekept his card and will have him come back for our regular maintenance needs.

David is the BEST. Came out and fixed our dishwasher ( which was inoperable due to our own fault),…read morenever made us feel stupid, was professional and capable and honest and nice. I've been handing out his business cards like candy and absolutely recommend!

I love Kelly's! They have great service great products and a real flesh and blood person actually…read morehelps you when you have a problem.

Bought appliances from them and the dishwasher was installed while missing a leveling bolt. After…read moreseveral months the sprayer blade melted and broke, which we replaced. Then several months later the sprayer blade broke again, after it was out of warranty. We figured out that due to the dishwasher not being level that the sprayer blade was getting caught up in the pool of water caused by the unbalanced unit. We contacted Kelly's to see if they at least had a leveling bolt we could get / purchase and were told that the person who installed the unit would contact us, which never happened. Ultimately we got a leveling bolt for free from a local appliance repair store (thank you) and fixed the dishwasher ourselves, but we had to buy two sprayer blades and deal with a leaking /overflowing dishwasher due to their bad installation job.

We purchased a washer from them and i started making noise so the repair person came out and put a…read morenew part in but the part didn't work. The part had taken 3 weeks to come in so the guy asked if we wanted a loaner and we said yes. He called JL's appliance to see if they would give us a loaner and pick ours up for repair and they agreed. Nobody said anything about a delivery charge but when the washer was fix (or so they say) they expect us (we're in our 60's) to load up their washer, take it to them and get our washer. If a delivery fee was mentioned up front we wouldn't have gotten the loaner. My husband tried tallking to the owner but she was rude and told him they just bought the busiuness and that gas was expensive. I wouldnt' ever buy anything from this compnay again.

JL Appliances customer service is compassionate and genuine. I had an old refrigerator go out,…read morereceived a defective replacement, and JL Appliances were quick to deliver a new one; and showed empathy for the defective appliance and just delivered a couple of gift cards so I could replace my lost groceries! I'm in tears, thank you JL Appliance!

Haven't had a need for his services lately but when I did he was the best…read more He can repair most any appliance, and sell you a replacement if needed.

Affordable and honest. Always reaching out to Larry with any concerns or purchases in the future.read more

I needed a freezer for my garage so I went to FB marketplace and found one. The seller said he'd…read moredeliver it. As it turned out, it was Jaime from Salem Appliance Service and Repair. As a used freezer, he gave me a 30 day guarantee. Well, after about 2 months, the freezer still worked but wasn't freezing things hard, like ice cream, and was collecting a lot of frost, more than normal. So I called Jaime and explained what was going on and needed a different freezer. He didn't have another one so he told me to look online and find one and he'd go pick it up for me at no charge, but I had to pay for the freezer. No problem, I knew the one I got from Jaime was over the guarantee time. After I received the new one, which the seller delivered so Jaime didn't have to go get it, I called Jaime to come and get the old one so I didn't have to pay someone to haul it away. Jaime came to get it and, can you believe it, he offered my money back. I only took 1/2 but damn, that's customer service. Thank you Jaime, you run your business like you're selling to friends or family. I really appreciate how you operate.

We purchased a home that included a high-end refrigerator. Very technologically advanced. Shortly…read moreafter we moved in, it stopped working. We called Salem Appliance Repair and a technician came out, looked it over, unplugged it, waited a bit, and plugged it back in. Said to call them back if that did not solve the problem. That was ALL he did. Unplug it and plug it back in. They could have told me to try that over the phone. Charged me $75 for five minutes. Absolutely ridiculous.

I want to thank Nick, he was my cashier on 9/1 and he was so helpful, he had to find the bricks I…read morewas purchasing on the computer because I didn't know the number. He was very nice! Thank you Nick!

Shout out to ANGELA!!! Also to the amazing paint…read moredepartment. I ordered 3 gallons of paint and chose a color from the Home Depot app, but when I got the paint home and started to apply it on a wall.....well, it was definitely NOT the color I wanted. (*Never buy paint from a color app. Colors are not the same.) I went back to Home Depot, hoping they could change the shade or something since there are no refunds for tinted paint. Angela was amazing. She was super kind and helped me find the right shade I was originally looking for. Angela even talked to the manager, and I was able to get a refund for the all the cans that had the wrong shade of paint. Larry was awesome, too. Both Angela and Larry worked together to mix the right shade of paint I needed.. If it weren't for Angela and Larry, I would be lost in colorland, wishing I could just get the right shade of blue/green I needed. Thanks again for all your help!!!

Julian was a goat, as well as a lady from the geek squad, helped me out a lot. Will be coming here…read morefor my repairs when i have all of my parts.

I brought my brand new laptop in because the display complete gave out. Geek squad shipped it off…read moreto get repaired, and when I got it back the speakers were completely shot and did not work at all! When I brought it back to geek squad they gave me a very hard time and kept asking for my personal account passwords. They are now unreachable and refusing to fix my laptop even while it's still under warranty!