Disappointing/criminal post sales experience with Tim Moran Chevrolet. I purchased a barely used car ~5000 mi from Tim Moran Chevrolet remotely and they charged me for things I didn't get (keys), replaced the mats the car was equipped with using worn mats (easily 50k mi wear from a different model car), delivered the car with no temp registration AND expired tags. They then proceeded to promise to make the issue right claiming they would be overnight sending me the key I paid for (Monday morning 3 weeks ago) and some sort of compensation for getting it programmed and cut, ordering me mats and having those shipped and NONE OF IT HAS HAPPENED. I've been dealing directly with the general manager and sales manager, named below which apparently means nothing. Delas Vaughan dvaughan@timmorancan.com Sonny Rosete srosete@timmorancan.com Avoid this dealership at all costs especially if you're dependent on them to deliver you a car from a remote sale and expect them to fairly represent what they're selling. read more

Tim Moran Chevrolet - Promises made, promises broken - Car Dealers Near Me - Hemet, California

Went in to get my middle console open ... since I never used it in the three years I've had my truck and all of a sudden it locks with my keys in it... I had the help from Mike and Joel and I'm not even two minutes they helped and got it open... thank you so much read more

Brought my 2022 Silverado in at 8:30 AM for a scheduled appointment on a check engine light. Seven hours later, still no diagnosis, constant voicemail runaround, and zero updates. When I finally went to pick it up, the manager acted like it was no big deal. Extremely poor communication, no accountability, and a total disregard for the customer's time. I can only imagine how bad major repairs are. read more

Always an amazing experience when doing business with Jimmy and Cole. This is our 2nd car purchased here. The service they gave my daughter was very top notch, so helpful and informative. We will be back for future vehicles. Highly recommend coming for a wonderful, smooth experience! read more

Fairly priced considering added perks on warranty and maintenance. Mostly satisfied and I would consider Tim Moran for future car purchases.

I was given great treatment, I got a great deal, Im giving 4 stars because Cory the finance person said he would have my custom plates transfered to my new truck so I won't have to hassle the DMV, but he failed. Everything else was great. read more

Horrible customer service. Horrible at calling you back talked to multiple managers to fix my problem was never resolved to the day. They just let my warranty run out so they can wash there hands clean..don't waste your time you can just go somewhere else to purchase your vehicle.. I will never recommend This place again.. bought multiple vehicles but have lost my business and anyone else I had recommended... read more

Thank you to Saul Villanueva for helping me with my purchase! He was very straightforward and transparent every step of the way, made the process go as quickly as possible! Excellent communication and customer service skills, I would definitely buy from Tim Moran again. Go see Saul! read more

Tim Moran Chevrolet - 2026 Chevy Tahoe Z71 - Car Dealers Near Me - Hemet, California

7am appointment for service. We go over pricing and points I have to use on service I assumed I had enough points with maybe under $100 out of pocket, (these days every dollar counts). Total was going to be over what I planned so I decided to return on payday (because it has to get done), his response, "keys are in the car" didn't even offer to reschedule, or help with getting my car out of the service driveway. I walk to my car, put my car in reverse attempting to get out. He comes out power walking to my car trying to get my attention, I stop, roll the window down, he asked for the plastic on my driver seat and the PAPER mat back (the one they place for servicing), making me feel like I was taking off with something I wasn't entitled to have, as if that was some kind of expensive bonus for a service. I definitely will not return for service or purchase. read more

Matt Thornton & alex Ramirez great team and even better costumer service. Best Chevy dealership in the county!!! read more

Tim Moran Chevrolet - Fixed my car - Car Dealers Near Me - Hemet, California

What a disappointing experience. Service is poor and communication is practically non-existent. My experience is in a long post in a Google review, if you want to read the details. I bought a new 2025 Blazer in December 2025, with about 30 miles on it and everything has gone down hill from there. read more

Great experience! Francisco walked us through the entire process and made it simple and painless. Cassie went above and beyond. Definitely recommend and will be back for our next car purchase! read more

Bought a 2025 Silverado Jimmy and the team were awesome they worked with what we wanted and got to leave in a brand new Chevy also shout out to alejandra she also took care of me and had the truck detailed and ready for me great customer service! read more

Tim Moran Chevrolet - New truck! - Car Dealers Near Me - Hemet, California

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I bought our truck with them last year. Helpful and friendly. Gave us a smoking deal!! The best experience hands down!! read more

Tim Moran Chevrolet - This is our 2024 Silverado Lt. great truck!! - Car Dealers Near Me - Hemet, California

Don't come to this dealer. Austin Reynolds was absolutely NO help at all. He was extremely passive aggressive. We came to talk numbers and were basically being FORCED to buy a car today or we would NOT get anything at all. So unprofessional and unpleasant and could tell he had a bad attitude from the start AND during the test drive he SLAMMED the door on his way out. No thank you. Take your money elsewhere. read more

I visited Tim Moran Chevrolet and was helped by Joshua. He was fantastic! He went above and beyond to make my visit easy and enjoyable. The entire team was professional & friendly. Excellent customer service! I highly recommend Tim Moran Chevrolet, I will be back. read more

So it's not Gosch anymore, it's Tim Moran now. I worked with Megan to get my husband's truck and she was great, the formality was gone which I prefer, she was very casual and engaged in conversation other than the vehicle. When we got the truck we worked with Cole, their financial guy, and he was also very helpful, he even helped me explain my insurance needs to my agent while I was on the phone. Finally, once we were ready to take it home. There was a guy, I can't remember his name, but he was sweet and took a picture of my son and I in the new truck. We will definitely be coming in again when I'm ready to upgrade my SUV. read more

Tim Moran Chevrolet - My husbands new truck. - Car Dealers Near Me - Hemet, California

I had my tahoe serviced here yesterday, it was a really good experience. Ryan Hydinger is the best service advisor. I highly recommend using him. read more

DON'T BUY THEY ARE SCAMMERS!! Went in for a trade in they tried twice to charge for dealer upgrades on A TRADE IN TO THE tune of $5 each! read more

Thank you Ryan and the Staff of the Service Department. Recently I have been having multiple issues with my 2005. From day one Ryan and the entire service department team has been professional, friendly, courteous, and knowledgeable of the issues with my vehicle. They understood and respected my concerns, which put me at ease. I will not take my vehicle to any other shop. I really enjoy working with all the staff, however my go to person is Ryan, his customer service and professionalism is Amazing. Thank you Ryan! read more

Do yourself a favor and avoid this dealership! I thought it was important to share my experience with the Tim Moran Chevolet Dealership in Hemet. They are not transparent at all in their transactions and if not paying attention will try and slip in extra charges you never anticipated or discussed in the final paperwork. In this case it was over $1,000 for a "Paint Protection Treatment and Car Alarm System". Why would you put a paint sealant on a 10-year-old car! Now for a little more detail. I found a car in the Autotrader that I liked and decided to make the one hour drive to see it in person and buy it if it checked out. On arrival I was greeted by friendly staff and shown the car which I liked very much. The car was being sold for the advertised price plus tax and license which is standard and I did not have any issues with paying the asking price which I thought was fair. Let's face it, they have to make a living too! Even though I liked the car I had two issues with it, first was that it only came with one key and fob and the second was that it did not come with the standard charger cord which was standard equipment on these plug-in hybrids. I do feel that both items are important especially the second key just in case you lose the other one so you are not stranded! I also feel that when a dealer sells a car model that they originally sold new it should come with the included items given when the car was originally sold, these were not options! To cut to the chase, the dealership claimed that their cost, not the sales price of the key was $500.00 and the charger was $550.00 for a total of $1,050.00! (Kind of pricy for a key since I had a key and fob replaced on my Silverado 9 months ago for half that price and I paid retail at a dealership in Riverside). At that point the sales manager agreed that he would include one of the items I asked for at no charge but not both. I agreed to pay an additional $400.00 to make it right and we both agreed to $400 over the asking price plus tax and license which came out to approximately an amount we calculated together and agreed to and that I would then be writing a check for the complete out the door amount. The manager said he would put all the details on paper for my approval and we could finalize the deal. When he returned the price was significantly more and he explained that it was because he cannot just give away things for free and had to charge me for both the key/fob and charger. In addition, I noticed the extra charges for the paint protection and alarm system which I questioned and they explained that those were normal standard added items on their used cars. What a waste of time this turned out to be! read more

My husband and I was very pleased with customer service and Jimmy and his team worked together to get us just what we needed and we left with a New 2025 TRAX Chevrolet and we were very pleased with the overall Service. read more

Because Tim Moran Can't get you approved even when you have a good high credit score .

My experience was not great with Ryan. When dropping off my vehicle as it was having issues i was never verbally advised of ANY diagnostic fees. Especially a fee of $478. But they know how to get you with "just need a quick signature here and you're all set" . As a service advisor i think it's important to be up front and honest, especially disclosing costs to the customers. A fee was not advised of until i declined repairs of $4k. As a service ADVISOR it should be advised before leaving your vehicle to determine if you are ok with that price if not included through warranty. When questioning why i wasn't advised i was told there is always a diagnostic fee of $239 for EACH concern. Why wasn't i made aware of this and why am i just being told now after the fact? When dropping off your vehicle beware of their fees because they won't VERBALLY disclose them to you. and know each of your concerns cost $239 off the bat. read more

2 stars for the friendly hand off. But the service could be better. Remembering to do the little things counts. Like an oil change. Carfax will show how on it I was with my oil changes. One oil change from Tim Moran and my car is knocking and my dipstick looks burnt. A 2019 shouldn't sound like this. I'm gonna try and take it back. Fingers crossed it can be fixedI think you can Tim Moran! Please. read more

shelby was excellent service advisor.he went over what i needed in detail.i will be back. i come here for all mt service needs

Great service department! Definitely recommend coming here. Oil change was less than an hr and a half. Vehicle was washed without asking.

False Advertising! Received an e mail with a price of truck. They WOULD NOT honor the ad. Ruined my trust. Very deceitful tactics. Be careful! read more

Worst sales management I've ever dealt with. I've been literally begging to buy a brand new Chevy 2500 z71 for over a week now and can't get Dallas or Megan to return a call after calling multiple times a day! Insane. That white LT z71 would have been sold and off your lot on Monday! Or sooner!! Do you guys even sell cars! I have a trade in, another 20k down and 807 credit score and can't get any service!! Maybe I need to submit a resume and clean house holy smokes! read more

I went into this so-called dealership to buy a car and KBB said my trade was valued at $26,000 they offered me $20,000, what a rip, never go back their again. sales manager doesn't have any idea how many customers there losing. with all these one-star ratings their giving. read more

Horrible customer service . I would never deal with these people again. If you do it's on you!!

do not buy from this place gosch chevrolet of hemet i am building a case against them bc they told me they would give me a 4000 dollar rebate and only gave me 1000 i am finding out all these things they did to me to put me in negative equity gave me all these warranties they didnt even let me use i went to get my oil changed and asked for a tire rotation they said i would be charged additional for it but when looking at my paperwork seen they charged me for everything 4000 for bumper to bumper tire rot. siri the music which you get 3 months free and something else up to 36thousand miles but it was not worth 4000 and before i signed i was told i had to have all those things and finding out i did not im still waiting to hear back on how they will fix this but i havent heard anything its so frustrating wish i never bought this car from this place they had the wrong address on my paperwork and no name attached to who sold me the car smh he put gosch chevrolet 350 carriage circle hemet ca 92545 but when i did the investigation it was actually 4oo carriage circle hemet read more