I thought the service was lovely and it was very clean :D the woman who served me and my boyfriend was sweet and very friendly and showed us her cool tattoos. read more

Nice tuna sandwhich for $5. Good, fast service at the drive through. Friendly employees, no issues.

This isn't a small town but this Tim Hortons has a that small town feel and it's a breath of fresh air. They've got lots of parking and 2 driveway entrances off main roads which is a nice touch. The reason I'm only giving them 4 stars is that this is the only Tim Hortons for a 15 mile radius. This has created a extremely busy Tim Hortons. The drive through typical has a line of cars going out to the main rd. That being said the don't have any other flaws honestly. The donuts, sandwiches and cookies taste amazing. The coffee, tea and hot chocolate make me happy. They've got a very nice done in area with tables and lounge chairs. The fireplace area has a comfy feel while you relax and enjoy your drink or meal. They keep the place clean and well staffed as well. This is why they keep people happy. Fast service is there #1 plus in my book. Give them a try and enjoy the flavor. read more

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Worst iced coffee on planet earth (I'd say universe but I haven't left the planet yet). It seriously is like drinking windex - one sip and it took me an hour to get it out of my mouth. Also the bagel seemed to have the same bitter acidic disgusting taste. Don't do it! You can't afford this experience. read more

Took a drink of my iced coffee and sucked up a ton of coffee grounds. When I looked at the bottom of it this is what I found. Extremely disappointed in the quality of service, how do your employees not realize they are pouring a ton of coffee grounds in with their coffee?? read more

Tim Hortons - Iced coffee - Coffee & Tea Near Me - Lapeer, Michigan

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This place has mice and they murder them with inhuman stick pads and leave them to decompose under the counters. So remember that when you're drinking your frappe. This place deserves to be shut down. Even the ceiling is falling in. You don't think it's covered in mold?? Have fun getting sick. Managers should be fired and replaced. This place is a dump to say it politely I rated one star bc some afternoon employees are nice but the morning managers are trash read more

Food was untwisted and had literally sticks of butter on it and the guy over the speaker was insanely rude I didn't catch his name but he was tall brown hair with grey in it and they were just horrible read more

Tim Hortons - Untoasted butter filled bagle - Coffee & Tea Near Me - Lapeer, Michigan

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Not a coffee drinker, unless it is enhanced- aka- Spanish,polish! Used the drive thru- on ride north. Semi fast, friendly service. Went with a sausage, egg biscuit, didn't disappoint- was quite good. Tim bits - bite sized donuts did nothing for me. Bad timing for the recent promotion- selling red wings hockey cards - as they are having worst season in their history- don't think they will sell out! read more

Rude employees they mess up my order everytime. They didn't toast or cut my bagel and they put to much cream cheese on it. read more

Tim Hortons - I asked for a toasted bagel. I got an uncut bagel cold with so much cream cheese it was all over the bag! Disgusting - Coffee & Tea Near Me - Lapeer, Michigan

The girl at the window was so rude. Never said a word to me. The timbits have so much glaze on them they're not edible.

Usually this place is a hit or miss. Yesterday I went and got my order right and it was amazing then today I go and ask for my drink I ask for a large with no whipped cream and they gave me a small drink then I go back a few hours later and ask for the same drink but with whipped cream and they gave me a large with no whipped cream which I guess it what I wanted in the first place but still wrong read more

Starbucks mixed with Krispy Cream mixed with Canadian awesomeness! I love Timmy Hos! read more

Tim Hortons - Timmys - Coffee & Tea Near Me - Lapeer, Michigan

they forgot two of the four things I ordered, I wasn't given a receipt, try calling there to sort out the issue/speak with a manager and the shit doesn't even dial before yelling in my ear,"THE MAILBOX IS FULL!" read more

Many errors made to coffee drinks over the past month. Ordered large iced coffee 4 x 4 and a med vanilla iced late with an espresso shot. The 4x4 tasted like Carmel and old coffee. The late also tasted like Carmel (no vanilla) and a burnt espresso. Went back in to have corrected and the server rolled her eyes at us. The "new drinks" tasted exactly the same. These people just don't care. Would be better off paying extra at Starbucks so we get what we order. read more

Employees are rude. They have gotten my order wrong at least 10 times in the last few weeks. The doughnuts are good but I wouldn't go there for anything else read more

They got better. They updated the look, and they got a WAY better night staff. They even have a fireplace. I like the new set up. Though, the food isn't the best, it's nice for a late night snack. Or hanging out with friends, or needing Wi-fi in the middle of the night for a paper that is due in the morning :). read more

Love the new look. This is a normal haunt for my friends late at night. Their seating and inside is open 24 hours a day, which is about the only thing you can do in Lapeer after 8 pm other than walk around Meijer or Walmart. Some of the staff can be rude and service inside can be slow, but everything is pretty good. They now have wifi, tvs and PLUGS (which they didn't have before). It is a great place to hang out with friends for a bit, or getting some school work done on the wifi when they are quiet (except when my friends are there, sorry!) read more

Loooooove the coffee!! But every time i get a breakfast wrap (bacon with egg and no cheese/sauce) i feel they really skimp on the amount of food in the wrap!! read more

Tim Hortons - Coffee & Tea Near Me - Lapeer, Michigan

The iced coffee I got tasted like water with cream and sugar in it. Nasty. The drive thru lady that took my coupon said "it wasn't going through the system" and "no the coupon is for a hot coffee" neither of those statements were correct. She argued and then finally honored it. And the toasted bagel I got wasn't toasted at all. I wouldn't recommend this place, for the prices all you get is nasty food and coffee. read more

Drive thru is extremely slow. It would also be a good idea to know you are out of something when it is ordered; rather, than have someone sit in line only to be told you don't have the item. Haven't been to Tim's in about 9 months, probably won't be back. read more

Walked in expecting decent prices and decent donuts, which is exactly what I got. The problem is my birthday gift card that was purchased for me a week prior did not work even though it had never been used and had $20 on it. Lady at cash register did not seem to care about it not working and did not try any other ways to use the gift card balance, she just told me to keep swiping the card and after 9 times I just ended up paying with my visa. read more

Order was repeated back correct but wrong when I received it. The biggest problem was I ordered a ham sandwich and It felt skimpy so I opened it up to find only one very small slice of ham. When I showed one of the staff she explained they we're running out of ham, after I told her that was not a good reason to give me a skimpy sandwich at full price she took back that reason and said she was guessing, then guy who made the sandwich said they are to put two slices of ham on sandwich and is exactly what he put on it. There was diffinetly only one slice, but if you tell me you only put two of those tiny slices on my sandwich I would rather go somewhere else anyway. read more

What a NIGHTMARE this place is. The girl at the cash register asked 3-4 times what type of coffee my wife wanted. When she was making it, another co worker stopped her and said to make her door dash order instead of the coffee. She put my wife's coffee to side and proceeded to a door dash order for another Tim Hortons employee who was also door dashing. The woman door dashing left her keys at the front register and we asked whose keys these were. The door dash worker/ Tim Hortons employee rudely said they were hers and to leave it. They rushed the door dash order then the cash register girl asked my wife AGAIN what type of coffee she was making for her. We got the coffee and it was TERRIBLE! The door dasher also had her phone out on the counter and speaking to a gentleman who was talking so loud because it was on speaker phone. They continued to have a phone conversation, while working for TH, while door dashing. The hash browns were sitting out with no heat lamp and I ordered my meal already and received cold hash browns and a cold sandwich. I usually don't complain and power through a bad meal but this was the first time I couldn't even finish it. Terrible service. Terrible food. My wife grew up in Lapeer and said this was disappointing after not coming here for a couple years. I don't think we will ever come back as it was the worst experience anyone could have. 0 stars is truly what they deserve. Management needs to buckle down on this store. read more

Sat in line for 30 minutes. Got the order wrong and have nothing to replace it with. Can not WAIT for automation. $15 an hour... phhh read more

Drive thru staff needs training support. They're often mute, and always disgusted if you ask for a receipt. One of them, Ron, is great. He's always competent and friendly. read more

I really enjoy the coffee from this place. Only wish they would double toast my bagel when I ask. Every single time it is as if they just throw the thing on the toaster for a second and the bagel comes out soft... when I ask for double toasted I want that bad boy to be crunchy! That is all. read more

I only went there for the English Toffee coffee and the Walnut Crunch donut. Now they do not serve either of my favorites. My husband and I went there today because there were no seats at Max's this afternoon. I counted 5 people working there but no one seemed to be working the register. After waiting about 5 minutes we left. There was not even prices posted for coffee. If you want a great donut, go to Max's. Best donuts around and Lena and Sue make you feel appreciated for your business. read more

Stopped in before catching the train. At 6:30 on a Sunday morning, the smells were amazing. When we went to sit down, we noticed a considerable number of dirty (crumb-laden) tables. The floor had crumbs everywhere. The place was dead and the three workers were behind the counter. I would have liked to see someone attempting to sweep or wipe down tables etc. Food was no different than other Tim Hortons, but disappointed about the level of cleanliness. read more

If i could give 0 stars i would. I waited for 30 minutes to get mac and cheese, and after i got it it was cold and there was barely any in there!! the employees are rude to the customers and the donuts are always hard! read more

The worst service the older lady was very rude when we told her our Order was wrong, a nice younger girl let us keep the drink that was messed up, then once again the older lady continued to be rude to us. Messed up all of our bagels. read more

Whenever I am in MI I can always be found with a empty Hazelnut Ice Cap cup in my car. I love this place and will go to any Tim Hortons everyday I am in MI. Just wish we had them in Las Vegas. read more

Another poor visit! Received what seemed to be an old stale toasted bagel! UGH! Not sure why I return! Time to move on!

Usually never have a problem hete but last time I was in I wanted 2 dounuts but they only had 1 of the flavor I wanted. I was eatting in with my dad so we were gonna be there awhile. I asked the lady behind the counter when they were gonna put more dounuts out because I wanted 2 an there was only 1. She said she wasn't making anymore. This was around 1pm. I was very dissappointed. read more

My first time going and it was a good experience and my wife says that the coffee was better than Starbucks and I agree. Love Tim Horton's

Worst customer service ever in LIFE! I have worked in fast food quite a bit and that is not how you treat people. Seems like no one is trained. You don't roll your eyes at customers, specially when you rushed so much you did not get my order right again. Every single time my coffee is wrong. Yet i feel the need to apologise for their mess up!? Its ridiculous. I have dealt with some rude people working in fast food and that's not me. ( I would fix the mistake if i made one with a smile and an apology) I order the same thing EVERY day always wrong. I spend a lot of money here been going to starbucks because they actually get it right. I cant afford a 7 dollar coffee every day tho and I like tim hortons would be nice if they just did their job right its not hard at all you push buttons bag doughnuts and mix coffee a monkey could do it. Come on now please fix this people. Attitude is everything and they have bad attitudes here not all i will say some girls here are nice. read more

One of the worst fast food restaurants I've ever been to. Let's start with my trip to Tim Horton's in October (10/10/17). The first issue was the coffee. The young lady at the window handed me scalding hot coffee without Coffee cup sleeves on the cups. I almost burned my hand it was so hot. She did give me sleeves when requested, but the damage was already done. The second issues was the hash browns. They were grossly undercooked. When I asked that they cook them longer or give me ones that were cooked longer, they just dipped them back in to the hot grease and gave them back to me greasy and soggy. I then asked for ketchup and napkins. Now let's move to my complaint from today (11/28/17). So over a month later I go again. Why, I guess because I'm stupid. Seeing as how they never responded to my complaint last night I'm not sure why I would go again. However my husband desperately wanted Tim Horton's, so I thought I would try again. I ordered the #12 the croissant sausage meal with coffee. Now they stop serving breakfast at 12 o'clock noon, it was 11:40 AM when I got to the order window. The first thing the man told me was that they no longer had any hashbrowns. I subsequently found out that they still had hash browns, they just didn't want to make any more. He offered me a cookie or donuts in place of the hash browns. What sense does that make? I declined. So I scrapped the coffees and the nonexistent hash browns and told him I just wanted the croissant sandwiches. I sat through the line for 10 minutes behind a man who had seven coffee based drinks, cold, hot, blended and such in addition to several bags of food, just to pull up to the window for the guy to tell me they don't have any more croissant either. He then offered me biscuits. If I wanted a biscuit I would've ordered a biscuit. I just drove away. The lack of customer service and inept behavior at Tim Horton's in Lapeer blows my mind. This restaurant is an even deserving of one star if I could give it zero I would. read more

never go here unless you want unprofessional service, my mother and I ordered breakfast sandwiches and she asked for it to be toasted twice because the bagel barely even gets toasted in the first place and then when one of Tim Horton's workers was making the breakfast sandwich the cashier say's, "oh ya one of those needs to be toasted twice." So then they said they already had the cheese on the bagel so I thought they would remake it considering that's how it was asked to be made, but nope it didn't even get remade how it was ordered and let alone the breakfast sandwich looked like 9 but taste like a 3 how does that make sense. read more

Great coffee, but staff needs food safety training. Older woman coughed into her hand and immediately resumed handling the food. Never eating here again. read more