The service was great and very helpful when I needed help choosing a drink. My favorite place to get a coffee. Staff was very friendly and helpful and very patient. read more

$8 for a coffee that is never made the same maybe do some training and some quality control so the products consistent.

Haley a shift supervisor at this location needs to learn how to properly coach her baristas. It's incredibly inappropriate to yell at your barista, "to get the fuck off the floor" when they are not clocked in. She needs major work on her communication skills. There is no reason you should ever talk to your fellow employees that way. read more

Went to Starbucks in Lapeer yesterday with a friend, and was surprised how much this coffee shop has changed, and not in a good way Only has 1 seating corner with 2 chairs , a long table that sat 6 or 8 and another small table. It appeared not to have cleaned in awhile. Paint was dirty and trim dusty, floor had paper and food on them, bath was filthy. Our coffee was good but would not go back, not the comfy coffee shop it should be. Wish I had taken a picture but I did not- I'm sure a manager could fix this easily and hope they do.Lapeer is large enough to need a Starbucks or Panera someday read more

I just stood inside the restaurant and waited 20 minutes to find out they had no coffee. So they say, "what do you want instead?" I wanted to be told when I GOT THERE that my ordered couldn't be filled So I say, "I want a refund." So the kid says, "I just make drinks." Instead of saying, "if you step down to the register they can take care of that." Someone needs to teach their employees about customer service because, frankly, it sucks. Clearly it is not their fault they are out of coffee (and cups) but the way they didn't handle it and let a paying customer stand in store waiting for twenty minutes is just stupid. read more

The staff is always pleasant and provides great service! I've been coming here for a few months now, since I moved out this way and this is the closest Starbucks to me. Drive-thru service is always pretty quick and the staff is always friendly when I come through. read more

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Earl has never Greyed this hard. They got some skrong assss earl grey here. I'm a long time tea enthusiast, and for some reason they have the strongest EG here. they use two teavana bags. I love it though, it's very good. EG here is goals. read more

This Starbucks is nowhere near where I live but when I'm on my way Up North, this has become my favorite place to stop and stretch. The service is fast and friendly. I typically mobile order and my order was made promptly and efficiently. My egg bites were piping hot and my drink was made perfectly. The barista even apologized for taking so long, yet I only waited about two minutes after I placed my order. The restrooms have been clean, along with the rest of the sitting area. There's several tables and even a couple soft chairs to sit and mingle with your friends. There's also a few patio tables outside. Parking lot isn't great. Both times I've been here I've parked a little further away and walked. read more

I recommend people to get the Caramel Ribbon Crunch Frappuccino because everything combined is one bomb with a delicious flavor and texture, and it's also a good idea by Starbucks to make it a frappuccino instead of a limited time drink you can only get for a certain amount of time. So That my reasoning on the drink alone, good service and good discounts. read more

I used to love Starbucks, but this one kinda sucks now. If you order online 30 min ahead, you then wait ANOTHER 30 min inside because your drink isn't made yet! They finally took off ordering online it appears, I can only guess due to awful wait times. They seem to put more interest on the drive thru rather than going in order if how they orders come in. If an online or walk in order comes in before a truck that was 8 cars back when a customer walks in, their drink should be made, they shouldn't have to see that truck getting their order in the drive thru whole you're still waiting on yours. I really wish Lapeer would have let BIGGBY go closer into town. read more

Great food! Friendly service (most of the time) I haven't eaten inside in a while, but it was always clean and calming. I usually go through the drive thru which they keep moving right along. read more

Starbucks - Got my bracelet from Camp Tim Hortons today! - Coffee & Tea Near Me - Lapeer, Michigan

This is the fastest and greatest starbucks with in a 20 mile radius of my house. Longest I've ever waited for my coffee is 10mins max! Staff is always friendly and respond when you say thanks! read more

Was tired of going to the drive-thru at Starbucks as I hate their signs for ordering since there's so much you can get that's not on the menu...so was happy to see we could actually go inside to order. There was no one else in there other than 1 person who picked up their order. I went in with my daughter, so you could obviously see that there were TWO of us. Not sure why, but the guy behind the counter put out very poor customer service. WE WERE THE ONLY ONES AT COUNTER. I held out my phone for him to scan, he ignored it. Then took my order and said my total ignoring the fact that my daughter was standing right there and didn't order yet. No apology, and after taking her order finally scanned my phone. Friendliness was out the door that day. For customer service-that's why only 3 stars. Girl on pickup was fine. We were in on Wednesday March 24th. As for Covid protocol-we had on our masks and were happy to be able to go inside to order. They aren't allowing indoor seating yet. read more

This whole covid thing has made things tough on food service places but I can tell this store has been trying as hard as possible to have items in stock. Great job!! Also, shout out to an employee by the name of Reagan! Not sure how long she's been there but give her a raise!! With the job market she could go anywhere for more money I bet. She's a huge asset to this location...don't lose her. She's awesome!! read more

This is my go to spot the customer service is amazing. The place is always clean. I have never had a problem with any of my drinks. I've been coming here for over four years. Just want to say thank you to all the workers there. You guys are amazing. Anybody that has anything to say wrong about this Starbucks are cuckoo keep up the good work guys. read more

I went to this starbucks this morning as I do a lot of the time. I usually love this starbucks but today I had the unfortunate discovery of some type of gunk in my ice. I did not realize it unfortunately until after I drank a good amount of the drink. This is my go to Starbucks that has the best most amazing workers but also a clean friendly environment! But today when I had this discovery it let me down. I will still be going to this Starbucks like I do daily but will be examining my drinks for awhile due to the circumstances today. read more

Starbucks - a piece of paper with a tear on it - Coffee & Tea Near Me - Lapeer, Michigan

This is THEE BEST Starbucks, solely based on service and personality from the baristas. The parking lot/ drive thru situation is less than ideal, but so so worth it. Always super friendly, I have never had an order messed up (even when requesting crazy concoctions I find online). *YES, I have been THAT customer*. Always reminded when I go to other Starbucks how great the Lapeer one is. read more

This is the best Starbucks I've ever been too. It's consistently good, service is quick, and the staff is so friendly!! (Darlin is an absolute angel employee and so kind.) COVID protocols are in full effect too which is great! I've never been inside this location but the drive-thru is very good! read more

This starbucks is definitely one of my favorites. Every employee works well under pressure and manages to keep a smile on even when it's super busy. They've never gotten my orders wrong and my drinks always taste the way they should. All employees are very polite and patient. read more

This is the closest Starbucks to my home and it is one of the most consistent locations that I frequent. My mobile orders are always ready to be picked up quickly and the staff is extremely friendly. They have even started recognizing me when I come in. You can't ask for much better service than that. Not all Starbucks are created equal and this one is at the top of the list for me! read more

Slowest place I've ever been in my life. 35 minutes in line.... Closed their doors at 430 . Never coming here again.

I love my Starbucks! This location is a bit of a drive from the expressway but is still convenient. My problem with this location is THE DRINKS! I usually can't sip my drink until 10 minutes later, (this is my problem not their's), but 80% of the time the latte is usually the wrong flavor or is very, very, bitter strong. I know Starbucks is considered to have stronger brews than other establishments but this is the ONLY location I have a problem with. read more

was extremely rude & didnt give my sister the free birthday drink on her bday. she explained the app was down and no compensation was made. also the girl at the register had really ugly green makeup!:) it really was a jump scare:( read more

This is by far my favorite Starbucks location. I have been to numerous location across the country and this store has the friendliest most profession staff, the manager of this location does her job we'll and is reflected in the quality experience you receive here! read more

Starbucks - Coffee & Tea Near Me - Lapeer, Michigan

Their drinks and breakfast sandwiches are very good, that is why I decided to go here the other morning. I brought my son and daughter. ( This place has better breakfast than McDonald's in my opinion) The place barely has seating, no highchairs or boosters though. NOT KID FRIENDLY. So I felt out of place. They have one big table which would've helped but one man was at it; with all of his stuff everywhere as if it was his office, so my two kids & I were sharing a chair in order to eat. Service is great while your ordering, but afterwards they do not speak to you, or ask if you need anything else. read more

This is one of my most favorite Starbucks I have ever been into. I have consistently gotten good service here. The Barista's here actually take the time to talk with you. I also enjoy everything these coffee pros whip up. The friendly faces, great service, and wonderful frappes will have be back each and every time I'm in MI. read more

Decent Starbucks, however if you're going in to work or study-- it gets kind of crowded, that's my only complaint. The staff is quick and friendly and I've never had a bad experience. They also have an awesome selection of cups and possible gifts. read more

I love Starbucks and this location has very good service. My issue here is that the quality is so sporadic I can't give this more stars. The same coffee order can taste completely different from day to day. They are very good about making up any issue you may have but I don't want to have to complain every other visit so I can get a good coffee. The price I pay here and the fact that it is a huge chain with recipes set in stone, I expect a lot more consistency. read more

The place is awesome, very good drinks and foods, staff was very friendly and great prices also.

Can't complain. If you know the area you can maneuver through the parking area and drive thru. Do I wish they would drop the prices? Yes, but that's not the fault of this one location. Anyhow, this place is clean and the staff is friendly. read more

The woman working on Memorial Day is on crack. She did 6 pumps of flavor for my tall iced coffee and charged me for it. Talls are only suppose to get 1 pump. read more

Always great friendly service. Knocked a star off due to difficult location, but not their fault. The staff is very outgoing and personable which is nice to see. The options of tailoring your beverage to what you like is the most appealing and these guys will do it! read more

Friendly staff an great drinks. Willing to pay a little more for any drink here then say mcdonalds mccafe. My fiance received a drink one time that wasn't as good as in past times. Came in a week later an ordered it again but asked for more flavor because last time it tasted like it had none. They gave us the drink on the house for our bad experience. They are willing to go the extra mile to keep you coming back. read more

I've never had better service than I do at this Starbucks. However, while they are the nicest people you will ever meet the quality of the drinks are a little touch and go. Overall though they are my favorite Starbucks to go to. read more

I think this is a very nice starbuck's! I just went two days ago. It is a pretty big, compared to the one in grand blanc. The caramel macchiato was good, and so was the croissant. They had a clearance rack too, with some pretty decent prices. I don't think I've seen one at another starbucks. Very good experience! read more

This review is about the baristas. I don't think I have ever met someone as nice, cheery, and friendly as the taller one with the dark hair and glasses. She genuinely makes my day, makes the atmosphere so comfortable and familiar, makes her customers feel at ease and at home. She is the one who brings around free samples. Even when the place is crowded, and she has to clean something up or whatever, she is still so cheery and joyful. People like her restore my faith in humanity, honestly. She's one of the best people I've ever met. I think she deserves some kind of gift or something. All of the baristas working here are so nice, and not even in the fake-polite way jobs require you to be. They seem like they are always having fun, always happy to be working and serving people the drinks they love. I love it here. read more

An outstanding supporter of this community with excellent coffee, Tea and baked goods. Great service!

This is the best Starbucks I have ever been to, and I've been to way too many. They have excellent service especially, and there coffee tastes amazing, I highly suggest stopping by. read more

my first experience with starbucks was today and they made me the wrong drink. i ordered a trenta iced white tea lemonade because it seemed good, and even had to correct the cashier when she read back to me the order and she put it in wrong. i got my tea back it just looked like there was more tea than lemonade which i wasn't upset about, but when i tasted it i found out they gave me peach tea instead. i'm pretty disappointed at this considering 1. i already corrected the cashier about my order once and 2. the sticker on the side of my cup had the right order on it. this is just lack of attention to the job and i'm not sure i'll be returning. read more

The coffee is generally good and service outstanding! But to describe the overall experience I would have to say it's disappointing... Two things stand out - horrible music selections and a staff that is way too loud!! There is constant banter back and forth and its disturbing early in the morning when trying to plan my day. I realize that this is Starbucks and not MY OFFICE, but I think if the volume of voices gets turned up, it should be the result of enthusiastic patrons, not baristas and management. read more