Quite often people complain to businesses when the don't get the service they expected, but not…read moreoften enough do businesses receive good feedback when businesses have employees that exceed our expectations and make us keep coming back as customers. Joey Hendershot helped my family in such a big way. My mom is 77 and needed to have her porch repaired immediately. All I can say is THANK GOD for Hamilton Building Supply and Hamilton Building Supply should join me in THANKING GOD for Joey Hendershot. It is employees such as Joey that are so courteous, knowledgeable, helpful and professional, that keep customers coming back. For me to be posting this message all the way from California should let you know how grateful I am about the service Joey provided for my New Jersey family members. Thanks Again

They do not stand behind their product. They charge $175.00 for a repair estimate then never come…read moreback. Several calls to them and no response. I have integrity doors which I paid $11,000 for and the hardware is total junk. Keeps breaking can't lock the door anymore. I will never purchase anything from them again. Very disappointed!!!

If you're looking for residential construction supplies, this is the place I highly recommend…read more Don't buy garbage from the Home Depot or Harbor freight. These guys are professionals and they understand the products they sell. I highly recommend them. The Flexeel pose they sell from Coilhose Pneumatics is some of the best hose on the market today.

From the owner: Hardware Tools Roofingread more

I wanted to return an item that I had purchased more than 90 days earlier. A store manager told me…read morethat I would need to contact Lowes headquarters, which I did. They approved the return and said I would get a call from the store to bring the item in. I waited several days and when I did not get a call, I went to the store. Although there was no communications from Lowes headquarters, Erika was able to assist me and the return was issued. I greatly appreciate her help.

Called to find out if my dishwasher had arrived at their store and got a fill in who was of very…read morelittle help, He knew very little and could only tell me of his shortcoming rather then make any effort to assist me. Instead all I was was able to find out was the person who could help me was out to lunch. Before I could ask anything else, he hung up the phone. This was a very disappointing experience since I ordered my dishwasher at the end of August and due to circumstances beyond my control have not yet had it installed.

A wonderland of tile, adesigner's paradise, one can find everything one needs for one tile dreams…read more We found the staff to be very professional, helpful, knowledgable. Very welcoming and willing to help in so many ways, types of tiles, material needed, suggestions for our contractor, etc. The job is currently seting up, finishing touches will be completed in a day or to. Looking at the almost finished job, and looking on as our friends and visitors marvel the work, we feel we recived more then our money's worth.

We had a wonderful experience purchasing tile and supplies for 2 bathroom remodels. This small…read morefamily business offers great advice and strong support. And their selection and prices are the best we've seen. They responded quickly to phone calls and generally did everything right to make our experience the best one possible. Our bathrooms are perfect thanks to their products and advice. Personally, I really don't enjoy remodeling my home, so I'm incredibly grateful to House of Tile for making it a positive and successful experience.

Helpful bunch here. Always friendly and knowledgeable. The lumber yard I'm closest to pales in…read morecomparison.

Went to buy lumber from these guys today for the first time. Incredibly easy, organized, and…read morefriendly. And the wood was significantly cheaper than home depot. Everyone friendly, helped load up the truck, helped find all the hardware. We'll definitely be back for our next project.

CBM in Bristol is The very best Hardware store around and is the only one I ever found that is…read moremanaged by an all female crew. The "girls" are very helpful and knowledgeable and always have found a solution to my quirky do-it-yourself projects.

From the owner: CBM is a full-service lumberyard and hardware store. If your purchase is under $500, we get you in…read moreand out in 15 minutes. We also deliver within 48 hours and get special orders done promptly and accurately. Get In, Get Out, Get Back to Work!

Ordered approx 1300 sq ft of flooring at $6/ft. Half the product was manufactured in 2021 and half…read morein 2025. Stain colors did not match. Charged me 25% restocking fee. You do the math. And they acted like it was my fault because disclosure says there may be variations.

*Updates* *Lumber…read moreLiquidators submitted a charge I did not authorize for $325.10 on 9/4 at 5:20pm (Chase verified the time of charge)! I've emailed them about this fraudulent charge and have yet to receive a response. Shocked to see this crude scamming. Refusing to issue a full refund is typical corporate scummy business practice but submitting a false charge is an unethical act that usually only businesses of lesser sophistication pursue.* Picture of fraudulent charge below! "Lauren R." has responded on behalf of Lumber liquidators with the predictable corporate PR 101 cookie cutter damage mitigation response. They have not reached out to make this right!* Tl;Dr: This company increased the price AFTER I paid the invoice and by 14%! When I canceled the order due to them violating our contractual agreement, they refused to issue me a full refund. I had to hound them and was lied to numerous times and still have not received what I am owed. To add insult to injury, all of the employees I interacted with were apathetic and profoundly rude. On Friday, 08/27/2021, I paid the invoice in full. On Monday, 08/30/2021, the material was delivered. On Thursday, 09/02/2021, at 4:26pm, they called to inform me that they had made a "mistake" and that I would have to pay an additional $162.00 AFTER I paid IN FULL for their services. The salesperson then belittled me telling me there was nothing he could do since I ordered "cheap" flooring as if that should be at all relevant to whether or not you rectify a mistake the company made. He acted like they were doing me a great favor for charging me $1, 311.81 to install laminate on a 150 sq. ft. room. When I told them I wanted to cancel the job (as not only was this unethical but made their price exceed their competitor) they refused to pick up the material without charging an additional fee. I had to lug the material down my stairs and into my car (whilst recovering from Hernia surgery) to return it to the store. The employee didn't even have the decency to put on the typical customer service act and pretend to care or apologize. Once at the register, I had to prod him into revealing that I wouldn't get a full return but a partial minus delivery fees of "$221.00". I asked to confirm how much the refund would be and he told me the amount minus "$230.00" Two days later I received refunds that added up to the price I paid minus $261.73. The delivery fee was $229.00 in actuality as per the paperwork from the invoice. (A ridiculous price as the amount of flooring was able to be transported in my compact car and required only one person to move. Moreover, I wasn't even given the option to pick up the material which I certainly would have had I been allowed and known how easy it was and how much the delivery fee was.) Back to the delivery fee: I called the store to ask where the remaining $31.73 ($261.73-$229.00) of this already inadequate refund was. I was rudely told that I had been refunded the correct amount. I broke down the math for the salesperson and he changed his story, now revealing that the rest of my refund was being withheld because I only returned 6/7 boxes. This is a patent lie. I returned all of the boxes. When I called him on his bluff, he insisted that I stole the box of lumber worth $17.00! After we exchanged words, he escalated the situation and threatened me twice. Finally, after cooler heads prevailed he said he would "do me a favor" and give me $17.00 for the box of lumber he falsely accused me of stealing. I informed him that I was missing $31.73 not $17.00 and he said the rest was tax on the delivery fee. He could have told me part of the missing money was tax at the beginning of this conversation but did not. After I ran the calculations whilst on the phone (something he couldn't even be bothered to do) I agree that that made sense however the tax amount was a dollar too much. He refused to give me this paltry amount that I argued for on pure principle and told me to "take it or leave it" and call "corporate". The corporate hotline wasted 30 mins of my time waiting on the phone and they only gave me back a $1.00 for which I have to go through the tedium of printing, signing, and scanning an agreement instead of just issuing this tiny amount like any normal half decent company. Avoid this company like the plague! Wish I could post the video and audio recordings I have as evidence in addition to the pics below.

Ordered a custom rug for wall to wall stair installation. It took two times to get the installation…read morecorrect but the end result was fantastic. I was most impressed with the level of attention to the matter by both Rob and Rich who worked to get the issues with the carpet installation fixed. The customer service at Rich's Carpet One is fantastic, this store knows the importance of treating their customers fairly. Much applause and nice work!

From start to finish they were absolutely amazing! We had our hardwood refinished and they did such…read morean amazing job and had excellent communication throughout the project. Their price and quality could not be beat. Highly recommend!