Bruce is unreliable. He committed to helping with a tile maintenance project. This was a project related to to tile he installed. He no showed twice. Neither time did be proactively reach out to communicate any challenges on following through with his commitment. read more

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Solid Prime installed a new shower and floor in our bathroom. What a pleasure it has been working with the entire team. They were always working hard from coming out to give us an estimate to the final day of installation. Their communication with us was fantastic. They knew exactly what they needed to do to complete our installation. They were clean, respectful and just all around terrific. I usually don't recommend companies to many, but I will never hesitate to give them a great recommendation. Well done Bruce and team! read more

Tile Masters Solutions - Tiling Near Me - Chatsworth , California

Superb work, excellent communication through the entire process I can't say enough how professional they are. They exceeded my expectations and will be happy to work with them again. Thank you !! read more

Tile Masters Solutions - Bathroom remodel - Tiling Near Me - Chatsworth , California

Bruce and his crew did an amazing job adding tile to my stairs! Couldn't have been happier with the quality of the work. I've attached some before and after pics. However, I wish their scheduling and punctuality could've been better, otherwise I would've given them 5 stars. read more

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Bruce and team did an excellent job with my bathroom remodel. I chose lathe and mortar sub floor. The mortar bed install will cost a little more, but I prefer it over backer board. Also, there weren't any hidden cost or additional cost. The contract is very detailed and clear. Also, I like end of each phase payment program. Solid prime met their deadlines. Bruce promised a 3 week completion, and they were done and out in 3 weeks; love the finished product, check out my pics read more

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Excellent service, excellent execution! I am very happy from the service Angelica was very knowledgeable and quick reaction. Thank God for this business.! read more

We sure wanted to like this company. The majority of reviews are fantastic. But after being stood up twice by Bruce... not sure what else to say at that point. My wife booked an appointment with Bruce last Thursday. He never came, didn't contact, and didn't reply to outreach. We decided to give it another try. My wife reached out again. He apologized that he had forgotten about our appointment. We booked again for him to come to the house today. Same deal - never showed up, no contact, and no replies to text and call. OH WELL. Sure do wish that we could find a reliable company to help us do some tile work in the bathrooms, but Solid Prime Tile and Stone apparently just ain't that company. read more

These guys are FANTASTIC. what can I say? Don't look anywhere else. The warmth and business acumen of Solid Prime made it an absolute joy to work with. Their communication and wanting to do the best job they can really shows how committed they are to making sure their customers are happy. Great job!! read more

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Solid Prime Tile & Stone was and is the best contractor we have hired to work on our house. It was not luck we found Bruce at Solid Prime Tile & Stone because we checked the California State License Board, Better Business Bureau and Yelp. What we found after searching all those site is that Solid Prime Tile & Stone was the best anyone could hire. The Better Business Bureau gave Solid Prime Tile & Stone and A+ with zero complaints. Solid Prime Tile & Stone has a current license and Yelp has a 5 star rating. Bruce came over to our home on time and I mean right on the time he told us. He answered questions and provided recommendations that helped us with the renovation of our bathroom. Bruce gave us an estimate and a time line that was followed and a completion date that was achieved. Mid job, we had changes and Bruce and his crew were so helpful with these changes and still were able the meet the deadline with a quality of the work that has impressed all our friends and neighbors. Bruce and his crew are awesome! Thank you Bruce, From George and Kathy and all the horses! read more

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I wish I could give this company 5 stars like everyone else. I did not have the best experience and the service rendered does not meet my expectations. If you have an eye for detail this company is NOT for you. I was excited to start my project. Bruce, the owner, was very nice and I was happy with his quote. I told him I was picky and that I had high expectations. He welcomed my critical eye and was happy to have me as a customer. I signed the contract and we started demo. The first few days were great as his crew demoed the existing tile and prepped for installation. Although I was working, I checked in on the job each day. On the first day of installation, all was good. Day 2 and 3 of install I started to notice crooked grout lines, messy work, and the shampoo niche was ridiculously cut and done. The wall tiles were not flush and the ends were not lining up. They did not cut the tiles correctly for plumbing and receptacles. It was all done half-ass and NOT to my satisfaction. I immediately called Bruce on FaceTime and he too agreed what he saw was unacceptable. We met the next morning and he saw what I saw. He claims to have fired his tile setter on the spot. He also told me that he made sure to tell his employees to do an extra good job. Should he even need to say that? About 1/4 of the tile was chiseled out and a new tile setter came the next day. He fixed the niche, he reset and alligned the tile and all was well. Then came grout. I chose a grout color to match the wall tiles, white. And a grout to match the floor tiles, a concrete grey. When I came to view the bathroom it looked as if the floor grout was white. It was not the color I chose although Bruce says he laid the correct color. Bruce was supposed to meet me so we could discuss my worry, but unfortunately, he didn't show up on 2 separate agreed upon times. Whatever. We never discussed the gap between the tile either. I would have preferred less grout lines but again, nothing I can do now. When Bruce informed me that the bathroom was complete I went to do a final inspection. I told him I was not satisfied. There were gaps in the grout between the tile and bathtub. Some of the grout was low and some areas were high. He sent someone the next day. What did they do? Put a bright white caulking line on the floor. Not additional grout to match the floor tile, no. A long, ugly line of caulking. If you know tile, you know caulking is used for repair. I was so unhappy as it cheapens my bathroom and was not done to my satisfaction. Bruce says the job is done and HE is satisfied and that is all that matters. His opinion. Not mine. He threatened to add interest if I did not pay my balance in full, even though I was not happy. He was no longer going to listen to my complaints. All he wanted was payment. Should I be sorry that I care about the details? Should I apologize for holding a company responsible? Should I be sorry that I my husband is knowledgeable about tiling and has given me the eye of detail? I don't think I should be. I work hard for my money and have a very hard time spending thousands of dollars that I have worked incredibly hard for for work that is not done to my satisfaction. It's wrong. Bottom line... if you don't mind the details and won't be bothered by crooked lines and not flush tile, go with this company. They will make sure the job is done to THEIR satisfaction, not the clients, despite it being in their contract. read more

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Bruce and his team were exceptionally professional and did the job on time which is a rare thing with construction. Bruce was responsive to some changes we needed done. When we wanted changes or had an issue with something he was quick to figure out a solution. I would highly recommend his business from both a quality and professional prospective. read more

Tile Masters Solutions - Herringbone tiling - Tiling Near Me - Chatsworth , California

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I'm a retired construction superintendent, I've done more tenant improvements then I can count, I've had a lot of work on my house the last few years, Bruce and Solid Prime Tile are the best contractors I've ever found. Dependable, professional, clean and beautiful work, you will never find a better tile contractor. Steve Weisman West Hills, 91307 read more

They say not to go with the lowest quote when deciding on which company to use when starting a project. Well, I did and am glad. Solid Prime Tile & Stone did a great job on my shower remodel. Bruce Fuentes was responsive and respectful of my concerns and made sure I was satisfied with the finished product. read more

We hired Bruce to manage the tile install on a very small bathroom remodel. Bruce was very responsive and professional. The estimate was fair and just a little bit lower than some of the other estimates I received. His workers Joe and Josephina showed up on time and were extremely pleasant. They did their best to keep the area as clean as possible, and were super sweet to our two year old daughter when she was around. The install took a day longer than expected, but that was totally within reason. If I could do it again, I would have visually inspected all tile myself before install. We had plenty of extra material to pull from, but there were still a few minor cracks on installed tile. Overall it was a great experience, and we would not hesitate to call Bruce again. read more

We recently purchased a condo for my daughter and wanted to update her old fiberglass tub/shower insert. I'm glad we found Bruce because he gave us a quote very quickly, explained the scope of work, and kept to his timeline. His prices are very reasonable. Bruce and his team are very professional and do beautiful work! I would highly recommend his company!! read more

Tile Masters Solutions - Bathroom - Tiling Near Me - Chatsworth , California

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My experience with Solid Prime was great. Would highly recommend to anyone. I used Solid Prime for a large format tile bathroom project (72x36). Cost is very competitive. Bruce, owner i think, is fair. For example, the bathroom required less work in terms of cement backing than originally estimated (thru phone pictures). I also had some of my own material. He, on his own, credited the amounts off my final invoice. Invoice is also professionally laid out and detail, so there is no confusion. Crew was nice and skilled. Installed everything with no issues so far. Looks great and things were leveled. They were also clean and organized. Cleaned the worksite everyday before leaving. Don't have final pics but this was what i took midway thru. he didn't ask for a review, but doing this b/c really thought that Bruce deserved it. A comment on owner is that he is professional, listens and communicates well, and straight forward. Younger, but advance for his age. read more

Contacted Bruce during the covid-19 pandemic. He did a couple of virtual consultations with me through FaceTime before booking the project. Wanted to have decorative outdoor cement tiles installed on my front porch. Ended up being a difficult project due to an uneven surface, corners that were not square, steps that were not evenly spaced, shulter sizes were tough to locate, and more. However Bruce's team problem solved and the porch turned out great! Would hire again. Bruce and his crew showed up exactly on the date and time promised. His crew showed up early each day around 7:30AM and worked until around 4PM. Took 3 days to complete the porch. Would hire again for future projects! read more

Tile Masters Solutions - Tiling Near Me - Chatsworth , California

Bruce and his crew were great to work with. They tiled a bathroom and a kitchen backsplash for us and everything turned out great! read more

Tile Masters Solutions - Tiling Near Me - Chatsworth , California

Hired Bruce to tile 2 bedrooms- he was unable to come on the day we agreed to- which set my project back- his contract ssid 4- 5 days now he was going to do job in 3 days!!?? I said NO- do 1 room & other room. later- I had trip out of country- he knew that- gave him whole week to do job but he could not start as scheduled- but job finally got done- he did second room when I returned- same person for both rooms- very nice- hard worker- cleaned up area every day- nice job on tile install- also did baseboards in both rooms- Bruce was responsive to my concerns- & fair price- just be flexible with your dates- read more

Bruce is awesome! He came out to take a look at a tricky project with an existing stainless steel backsplash. His estimate was very reasonable and he was able to start just a few days later. He's very communicative, clear about expectations, and ultimately very skilled and professional. Working with hand-made tile requires extra care and he and his team did an amazing job. Thank you! read more

Tile Masters Solutions - New zellige backsplash - Tiling Near Me - Chatsworth , California

Bruce and his crew are pros! We spoke with several contractors before going with Solid Prime Tile & Stone. Bruce was extremely communicative throughout the entire process. He made us feel comfortable even though there were a few potential tricky spots between existing tile work and plumbing. We have worked with a handful of vendors during a condo renovation and Solid Prime Tile went above and beyond. I'd wholeheartedly recommend them to anyone needing tile work. read more

Tile Masters Solutions - Bathroom Reno - Tiling Near Me - Chatsworth , California

Bruce and his team did a great job!! If there are any problems they handle it ASAP. Looks great! read more

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One of the best tiling experiences I have had, and we have remodeled a lot. They were clean, professional, open to design suggestions and very easy to work with. I will definitely recommend them to anybody and trust that they will do a fantastic job! Bruce and his team are awesome! read more

Tile Masters Solutions - Tiling Near Me - Chatsworth , California

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Bruce and his team were very easy to work with and VERY clear on what to expect. They issued a work order w a break down of each item and it's cost. Down to the masking tape - that was very much appreciated! They gave me a timeline in which the project would be finished by and lived up to that deadline. They were clean, courteous, and pleasant to work with. Highly recommended to anyone in Long Beach who is looking for a professional company. Below is the rendering that I created and the actual finished product. read more

Tile Masters Solutions - Rendering - Tiling Near Me - Chatsworth , California

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Our kitchen & Foyer tile installation came out okay. Giovani was good but now as I check the grout all over the kitchen and foyer it wasn't done perfectly/ a bit messy as a matter of fact, some had small holes. Also, Some tiles should have been checked prior to install because some tiles that were installed had chips on them. Also, we paid for trash retrieval/disposal but Bruce never came back and pick up the rest of the trash. My husband kept texting him to pick up trash but he keeps saying they will be here to pick up & it's been 2 weeks, & trash is still here. I guess there's no motivation on picking it up since we've paid them. Well- over all tile installation is okay, Not perfect but can't do much about it. I'm glad I didn't hire them for backsplash installation.... read more

We found Solid Prime Tile off Yelp and went with them after meeting with Bruce. They were competitively priced, punctual, responsive and did great work. They put in a new master bathroom shower and we're very happy with it. Bruce was always available for questions and concerns to make sure things ended up the way we had envisioned it. Thanks Bruce! read more

We recently embarked on incorporating a new steam shower into our guest bathroom. With all the intricacies and unique standards that steam showers bring, we really needed someone to guide us through the process. Luckily, we found Bruce at Solid Prime Tile and Stone. We contacted several vendors for bids, but Bruce proved to be the most knowledgeable and responsive. If I had a question, or needed a slight adjustment they were always reachable. We just spent a week with his team as they installed our new shower and we couldn't be more happy with the outcome. We're very detail oriented home owners and Solid Prime Tile did not disappoint. read more

Tile Masters Solutions - Tiling Near Me - Chatsworth , California

Bruce and his team did a fantastic job on our kitchen and bathroom floors. The result was exactly as I envisioned. Very professional, communicative, and meticulous. Would absolutely work with them again! read more

This is our 2nd home Bruce did. Just like before, he was very accommodating and very professional. Great job, Bruce! Thank you.

Great work and easy to work with. Needed my shower and floors tiled. They demoed, built the shower walls and tiled it all in 6 days. Bruce is a solid contractor and all his worker are apart of his team which showed in the great tile job. Can't wait to get him working on other tile work as soon as I am ready. read more

Took less than a week from initial inquiry to job completion (installed tile floor and sloped to drain). Very quick to respond, kind and respectful workers, great value to cost, and I'm very happy with how it turned out. Will definitely call Bruce again for any and all future projects. read more

Tile Masters Solutions - 12"x24" tiles with 1/3 spacing and pewter grout - Tiling Near Me - Chatsworth , California

We have done a lot of renovations to our house and its hard finding a good vendor. We needed to get some tile installed in the front of our house and around our fountain. Not an easy job given the complexity of the fountain. Solid Prime Tile did an amazing job. Bruce was on time and provided an estimate quickly. He had his crew working every day until the job was complete. Bruce was always available to answer any questions. His crew did a high quality job and I couldn't be more pleased with the end result. Highly recommend using them. read more

Amazing start to finish. Honest straightforward quote, available when I called, stuck to timeline, the team showed up on time when expected, cleaned up after themselves and no extra or hidden costs. If fact he went above and beyond when we had an unexpected plumbing issue. A part of the wall had to be re-waterproofed the part of the wall that had to be removed and he didn't charge me for that. And the finished tile looks beautiful! Highly recommend. read more

Tile Masters Solutions - My photography skills cannot do justice for the beautiful tile work Bruce and his team. I highly recommend Solid Prime Tile. - Tiling Near Me - Chatsworth , California

Bruce and his team were AWESOME! We had a smaller project, so Bruce changed his schedule around to accommodate us, and came to work here as soon as possible. His team was quick, clean, and efficient. We had them remove old tile on our barbecue and then replace with a cleaner tile. They also installed the three tile strips in the picture attached. They even came back to clean up the area and present it beautifully. Highly recommend! read more

Tile Masters Solutions - Three tile strips and barbecue tile - Tiling Near Me - Chatsworth , California

Amazing work! Bruce and his team really hit a home run with the renovation of our master bathroom. We appreciated the care they took to involve us in the process and do things the right way - even when it required a little extra time or effort. They're just a really great team to work with and I'd highly recommend them for any tile or flooring project. read more

Very happy with both the work and the price! Bruce was great. The whole team was great. Very communicative. Worked quickly and did exactly what we wanted. We just redid entire kitchen and tile was the last piece. Would strongly recommend! read more

Thank You Solid Prime for great service to our facility. Their entire staff was friendly, and professional from start to finish. Our office looks beautiful!! Thank you Bruce & his team. highly recommended read more

I am completely blown away with how beautiful my tile looks.. Bruce was so professional from start to finish, and knowledgeable in working with my handmade Zellige tiles, that I've been told are not easy to work with. I found Solid Prime through Yelp, and ultimately picked them because of all of the raving reviews they had, and I am so happy to add another one for them. If you want to job done right, go with Solid Prime :) read more

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Excellent experience! Bruce came out to evaluate the poor tile job the previous company did and assured me his crew would do a way better job. His team did NOT disappoint! This is a tough pattern to execute when you are laying small loose tiles. Throw in another curve ball by using glass tiles....this is not a job for amateurs. Bruce's tile setter, Gabriel, knocked this out of the park! Thanks Solid Prime! You will be getting another call when it's time to redo our master bathroom. read more

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Everything worked out very well. Solid Prime Tile workers did an excellent job. Work site was left clean everyday, came promptly everyday until work was completed, and accommodating to all concerns. I can recommend them highly for their professionalism and good work. read more