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    Tile Marble & Granite Works

    3.2 (9 reviews)
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    Services - Tile Marble & Granite Works

    Countertop installation

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    2 years ago

    Poor customer service. They will not call you back it's like they don't want your business.

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    3 years ago

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    9 years ago

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    6 years ago

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    5 years ago

    Found slab I liked and called to schedule measure and install in December. But can't get help until next August. Don't waste your time.

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    13 years ago

    They did a great job with our quartz counter tops, sink and backslash. We are going back to have them do our bathroom next. Nice showroom.

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    10 years ago

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    9 years ago

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    9 years ago

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    Southwest Tile Company

    Southwest Tile Company

    (2 reviews)

    Western Hills/Ridglea

    I called Southwest Tile and spoke to Bill. He was prompt on his quote. James came over and did…read moreexcellent working replacing/reusing 15 tile and matched the grout really close. Rest of grout is 18 years old and dirty. Excellent work highly recommend.

    Mr. Letz looked at an area for a steam shower. I showed him the equipment I already have and…read morediscussed the design and price which we agreed upon. Mr. Letz was very cordial saying that James knew how to install steam showers. From there it went down hill. James made several racist comments which were not acceptable in my household. Day after day he loudly degraded his son which I had to put to a stop to. When I reported this to Mr. Letz he said he would tell James to keep it down. Keeping it down is not acceptable as that energy is not allowed in my house. James obviously had no idea how to install steam equipment as he kept having me order additional parts that were not needed. When I called the manufacturer in his presence they said they had no idea what he was talking about. I also explained to Mr. Letz regarding the design that I wanted the ceiling sloped so the condensation would run off. James did not do this and I paid extra to have him remove and replace it. He also used another contractors material without asking. The grout was 3 different shades of the same color and uneven. I made it known that James was no longer allowed to my home, Mr. Letz came to fix it which did little as it was still miscolored. Mr. Letz is a very nice person but nice didn't make it right.

    Tile Marble & Granite Works - buildingsupplies - Updated May 2026

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